Recent Comments on Ideahttp://www.ideastorm.com/services/xml/_idea_details?name=087700000000EHYAA2&community=09a3000000007Tl&ideaTitleLink=%2FideaView2013-05-24T10:53:58.281Zphubert commented on Stop forcing warranties on customersphuberthttps://www.salesforce.com/00a70000009tUg2AAEAgreed, Wallyhorse! I believe the average user expects a machine to last them five years - and they certainly WILL if they move to LINUX!wallyhorse commented on Stop forcing warranties on customerswallyhorsehttps://www.salesforce.com/00a70000007TbroAAC<p>Updating previous comments on this:<br><br>Dell now has 5-year warranties on some of their OptiPlex machines, and I think it's something Dell should extend to ALL of its consumer desktops and laptops.</p>jervis961 commented on Stop forcing warranties on customersjervis961https://www.salesforce.com/00a70000007S5XaAAK Partially implemented. Dell starts with a 1 year mail in warranty on the Latitude 2100. Gotta start somewhere.jervis961 commented on Stop forcing warranties on customersjervis961https://www.salesforce.com/00a70000004ghQGAAYI've always found the opposite to be true. Oddwallyhorse commented on Stop forcing warranties on customerswallyhorsehttps://www.salesforce.com/00a70000004ghPIAAYActually, I have found HP charges more than Dell for what I would want on a warranty, especially with Laptops. Lenovo does (at least with the configurations I have done) as well.jervis961 commented on Stop forcing warranties on customersjervis961https://www.salesforce.com/00a70000004gT9IAAUVery true wallyhorse but when you compare the price of Dell warranties to the competition you will see that Dell charges far too much.wallyhorse commented on Stop forcing warranties on customerswallyhorsehttps://www.salesforce.com/00a70000004gShTAAUAnd to me, the extra money is worth it in most cases.<br><br>The exception is mainly if the machine is really inexpensive to begin with. It all depends on the machine.jervis961 commented on Stop forcing warranties on customersjervis961https://www.salesforce.com/00a70000004gIvfAAEIts easy to see how much they make on a warranty Phubert. They have many different kinds available and if you buy them all you can nearly double the price of your system.<br><br>They have regular parts warranties which average around $100 per year. You could decide to have a tech come out instead (after phone diagnosis) for an extra price of about $40 per year. Then there is accidental insurance for about $50 a year. Don't forget pro support which goes for about $100 a year. Then there is the battery warranty which costs $89 for 2 years and only can be used once. Of course they don't call all these options warranties, some are called services instead but either way they are a rip off. <br><br>I priced out the cheapest Inspiron yesterday and added all the services yesterday. The price doubled due to the warranties I found and most likely could have gone higher if i searched a bit. <br><br>The idea I posted yesterday that turned to goo due to this site's software was about the high cost of Dell warranties. <br>phubert commented on Stop forcing warranties on customersphuberthttps://www.salesforce.com/00a70000004gIq1AAEExtended warranties are like insurance... wonder just how much companies make off these 'warranties'??<br><br>As to lifespan, my wife and I each have a green 1992 Honda Accord EX. Linda has the sedan, I have the wagon... bought at the same time. We have gone to the same dealer for maintenance since that time so they know us fairly well.<br><br>Yesterday, after bringing Linda's car home from annual maintenance (it posted only about 1,000 miles last year), I called back because of slight pull on the wheel. In the conversation, however, the tech commented 'that year lasts forever ... it'll outlive YOU'. Her car has <70K miles, mine >115K, the techs suggest it's just a teenager, in human years. The last tech noted that a number of their mechanics own Accords from that year, and I'm always getting offers for mine (no WAY... LOVE it!).<br><br>Of course if Detroit had been doing this, they'd already have downsized dramatically... <br>jervis961 commented on Stop forcing warranties on customersjervis961https://www.salesforce.com/00a70000004gIpSAAUexpatinasia - Did you read this idea or just the title? You cannot say no to the warranties I'm refering to because there is no option to do so. badblood commented on Stop forcing warranties on customersbadbloodhttps://www.salesforce.com/00a70000004gIMfAAMI always find extended warranties funny, especially when coming from the manufacturer, because it indicates a very real lack of faith in their own products. It also suggests a lifespan for the computer. expatinasia commented on Stop forcing warranties on customersexpatinasiahttps://www.salesforce.com/00a70000004gIErAAMNo one if "forced" to buy an extended warranty. Just say "no".jervis961 commented on Stop forcing warranties on customersjervis961https://www.salesforce.com/00a70000004gH91AAEIn case you haven't noticed, Dell's warranties are overpriced to begin with. I can configue a Lenovo for hundreds less than a Dell with the same number of year warranty. I'm sure Dell isn't giving any discounts for the included warranty in any of their systems. Allowing people more choice may stop people from buying elsewhere.jervis961 commented on Stop forcing warranties on customersjervis961https://www.salesforce.com/00a70000004gH5JAAUThe problem with the "free" warranty is that the cost has to be built into the system. For those who could care less about a warranty it would be more expensive than buying elsewhere.wallyhorse commented on Stop forcing warranties on customerswallyhorsehttps://www.salesforce.com/00a70000004gGuQAAUIf anything, four year warranties should be the standard offered on all machines, with options for a fifth and sixth year. That extra warranty being standard is <em>why</em> I'd be more inclined to take a Dell because of that.