Recent Comments on Ideahttp://www.ideastorm.com/services/xml/_idea_details?name=087700000000ABLAA2&community=09a3000000007Tl&ideaTitleLink=%2FideaView2013-05-19T12:41:42.269Zbill_b commented on Allow Anti-Virus as Optionalbill_bhttps://www.salesforce.com/00a7000000DYeo3AAD"No anti-virus software" is an option on Vostro and Latitude lines, however XPS and Inspiron lines do not currently have that option. We have no plans to change these options. Thanks for your idea submission.Nero commented on Allow Anti-Virus as OptionalNerohttps://www.salesforce.com/00a7000000CfVvoAAFI agreed. It's pointless to have two AV licenses while having only one machine. Consumer should be given the right to choose whether the want to be protected by Dells' recommendations or otherwise.renes commented on Allow Anti-Virus as Optionalreneshttps://www.salesforce.com/00a70000006uV9NAAUI buy laptops and PCs that allow me to buy them without anti-virus and firewall software pre-installed because I do not want to use the software offered.<br><br>I choose my own anti-virus and firewall software.<br><br>With so many options of where to buy products today, trying to force a consumer to buy a product they do not want is ineffective. They just buy products from a different company.<br>jmxz commented on Allow Anti-Virus as Optionaljmxzhttps://www.salesforce.com/00a70000004N0y9AAC@.chris: "no anti virus support (that is no good ones) sad"
What Linux does have instead, though, are more general purpose security software like tripwire and se-linux that detect and stop a wide range of security breaches including that list of viruses.dell_admin1 commented on Allow Anti-Virus as Optionaldell_admin1https://www.salesforce.com/00a70000004N0xAAASChanged status to <span>**UNDER REVIEW**</span>.winoffice commented on Allow Anti-Virus as Optionalwinofficehttps://www.salesforce.com/00a70000004N0NmAAKWell said, .chris! Not everyone uses Linux, and not everyone needs another anti-virus program if they already have one.sean commented on Allow Anti-Virus as Optionalseanhttps://www.salesforce.com/00a70000004N0CoAAKList of Linux viruses for Jorge
http://en.wikipedia.org/wiki/List_of_Linux_computer_viruseskalstolyn commented on Allow Anti-Virus as Optionalkalstolynhttps://www.salesforce.com/00a70000004N0CnAAKthe "help me choose" link in the configurator on the screen where you choose your warranty type gives you a breakdown of what is included in which warranty:
http://tinyurl.com/26fsgupetzymathuram commented on Allow Anti-Virus as Optionalpetzymathuramhttps://www.salesforce.com/00a70000004N0ChAAK@ LindaHewitt I do not work for Dell right now, well you seem to be a great person who can just hire a company as such to juzz find out what could be the possible methods that caused BSOD error.
Possibility: Say for eg you are finding the ways strenously as what actually caused this errors with MIcrosoft for eg..with the help of outsourcing or third party, there is every possibility the news leaked to Microsoft "local" and it will generate more and more of bugs, inturn you will be forced to create new employment opportunities to find these bugs out due to heavy work load and you will never find an answer...dont you know that LindaHewitt? Now what is your opinion Linda?jorge commented on Allow Anti-Virus as Optionaljorgehttps://www.salesforce.com/00a70000004N0CZAA0Thats an idea move it there.petzymathuram commented on Allow Anti-Virus as Optionalpetzymathuramhttps://www.salesforce.com/00a70000004N0CWAA0SUGGESTION FOR DELL: The Online Policies link need to be merged http://www.dell.com/content/topics/global.aspx/policy/en/policy?c=us&l=en&s=gen&~section=010
Let the above mentioned link be listed or merged with the below said link for effective usage:
The TV advertisement displayed over there displays Dell as more as Hell with hellys around.....it is not good....jorge commented on Allow Anti-Virus as Optionaljorgehttps://www.salesforce.com/00a70000004N0CUAA0Yet another reason to have it as an option! (not that that is my whole reason)
OPTIONS DELL, OPTIONS!winoffice commented on Allow Anti-Virus as Optionalwinofficehttps://www.salesforce.com/00a70000004N0CSAA0What if the user already bought a subscription to Trend-Micro/PC-cillin or Microsoft Windows Live OneCare? Why force him to get a second antivirus program?jorge commented on Allow Anti-Virus as Optionaljorgehttps://www.salesforce.com/00a70000004N0CHAA0Isn't this the same discussion we had on that tech support idea? Well I think I wrote the solution to tech support snafu's there, they still work for me don't see how anyone is having issues with any Dell tech support person, follow the script and say no to all (when they say does it work) and someone will show up to fix your issue, there is no need to even turn the computer on during this.kalstolyn commented on Allow Anti-Virus as Optionalkalstolynhttps://www.salesforce.com/00a70000004N0CEAA0yeah that brings up a tasty new point. I'm gonna go searching and maybe post a new idea...lindahewitt commented on Allow Anti-Virus as Optionallindahewitthttps://www.salesforce.com/00a70000004N0C8AAKThank you Jervis.jervis961 commented on Allow Anti-Virus as Optionaljervis961https://www.salesforce.com/00a70000004N0BtAAKI'm still with lindahewitt on this one. 4 months is a long time, Dell should have responded diagnosed the problem and taken care of it in short order instead of making excuses. They wasted many hours in lindahewitt's time and their own using this method. In the end they lose not just a customer but get a bad reputation for customer service passed on to anyone Linda tells her story to. Bad news spreads quickly and by ready the site you come to understand that Linda is not in the minority when it comes to service problems.
Dell has a habit of putting fine print that changes the total meaning of things advertised on the site. What is worse is that they make you search the site to find the hidden fine print. They need to start being honest with the customer instead of acting like a shifty used car salesman.lindahewitt commented on Allow Anti-Virus as Optionallindahewitthttps://www.salesforce.com/00a70000004N0BnAAKkalstolyn,
When I am purchasing a computer online, how can I possibly read the warranty?
Do you work for Dell?
Dell had 4 months to provide "Next Business Day Support" and they never did. As a result, I had to hire a technical support company to do quality assurance on my computer to determine what was the cause of the random BSOD error that my new computer was producing. I think that 4 months is more than sufficient time for Dell to either provide "Next Business Day" Support or to provide me with the latest research documentation on BSODs and how to trouble-shoot this issue. I received neither.petzymathuram commented on Allow Anti-Virus as Optionalpetzymathuramhttps://www.salesforce.com/00a70000004N0BaAAK@Linda Hewitt - Next Business Day Support means Next business day, it could be any working day of the week (Monday through Friday) and not the immediate next day right? .
Moroever if you require a service technician visit you, it will take an additional one day more from the next business day that means it will take some time for the technician to come home and fix it up. It could even extend to the next week if your next business day was unfortunately a Friday.
If 99.5% of the Americans assume that Next business day means next day then this statement requires a refinement as simply "Dell Support"
or "Dell Service Support"
A oneway communication is that, you keep on posting something without any interaction from the other end, whereas a two way communication defnitely invloves responses from the other end..be it X or Y...There are discussions over here, there are effective implementations of ideas and it cant be realized by a person who rarely visit the Ideastorm site.....;)
Take me for example, I'm somewhere very far from all of you, If Dell could reach me and hear me and my concerns what else do you require to prove for an effective communication? None of you in Ideastorm has not even seen me.
Hence I conclude once again it is defnitely an effective source of communication.
Now what is your opinion LindaHewitt?.....;)
As the clock ticks on I request you to reframe your opinion on Dell., later on dont regret...;)kalstolyn commented on Allow Anti-Virus as Optionalkalstolynhttps://www.salesforce.com/00a70000004N0BQAA0You obviously did not READ your warranty.