Recent Comments on Ideahttp://www.ideastorm.com/services/xml/_idea_details?name=087700000000997AAA&community=09a3000000007Tl&ideaTitleLink=%2FideaView2013-06-19T11:11:26.864Zhowlingmadhowie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!howlingmadhowiehttps://www.salesforce.com/00a70000004MzkQAASaikiwolfie: in fact i also use gnash on my solaris boxes and my ppc linux box. now i can watch youtube videos on every computer i own :)aikiwolfie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!aikiwolfiehttps://www.salesforce.com/00a70000004MzkIAASThat's good news. Just what I wanted to hear. Well read. :o)howlingmadhowie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!howlingmadhowiehttps://www.salesforce.com/00a70000004Mzk5AACaikiwolfie: gnash 0.8.x is a lot better than gnash 0.7.x (as found in feisty)aikiwolfie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!aikiwolfiehttps://www.salesforce.com/00a70000004MzjsAACI know exactly how to install stuff with Ubuntu. I'm just trying to determine the exact web browser and plug-in combination. Firefox with Gnash didn't work that well in Feisty Fawn. But they'll be the defaults in Gusty Gibbon. I've just down loaded the Dell remastered ISO. Maybe that'll make a difference.howlingmadhowie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!howlingmadhowiehttps://www.salesforce.com/00a70000004MzjgAACaikiwolfie: to install the proprietary flash plug-in in ubuntu click on system->administration->package manager, select the proprietary flash plug-in and click install.
(while you're doing that, select whatever other pieces of software you want to install (i'm currently getting into blender myself), and then click install.)aikiwolfie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!aikiwolfiehttps://www.salesforce.com/00a70000004MzjXAASYouTube walked you through the installation? So what web browser were you using?jmxz commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!jmxzhttps://www.salesforce.com/00a70000004MzjQAASakiwolfie: "... no legally sound way to play DVDs..."
Of course there are legal ways to play DVDs on Linux - but I'll grant you they're not available on Dell's in the US. It's worth noting that the old <a href="http://www.ideastorm.com/article/show/65462" target="_blank">IBM thinkpads pre-installed with Linux did have legally licensed DVD placyback through LinDVD</a> . Current Toshiba's are also do legal Linux DVD playback through LinDVD technologies [reference from the same link above]. Internationally, though, it seems Linux DVD codecs may be legal in various countries.
Personally, though I use my DVD player and TV for watching DVDs.
Regarding Youtube - the flash player that installed by just clicking the default "yes" or "ok" or whatever buttons that YouTube walked me to worked fine.
I do admit this area [licensed technologies like DVD playback and Dolby] is a shortcoming with Dell's current Linux offerings, though -- as well as a shortcoming with not enough commercial third party multimedia software. But they certainly are available.aikiwolfie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!aikiwolfiehttps://www.salesforce.com/00a70000004MzjLAASWell for a start I think the YouTube claim is a bit dubious. Gnash isn't officially supported until Gusty Gibbon comes along in October. I've tried the version that ships with Feisty Fawn and it was pants. Perhaps Dell has their own proprietary flash extension? Which web browser were you using? Was it Firefox or something else?
Even if you did have videos working properly via YouTube that doesn't solve the problem of there being no legally sound way to play DVDs. In fact to play most of the popular video file formats on a Linux system we still have to use codecs intended for Windows. The truth of the matter is multimedia content playback on the whole is still pretty much a DIY affair in Linux.
The fact of the matter is like most people I am not in the market for buying a PC for my mummy. I want a PC that I can use to do the things I want to do. Things like say build a media centre so I can keep everything in one place. I'd also occasionally like to take full advantage of the graphics technology when I'm playing games. Tux Cart just doesn't float my boat. Well actually neither does stock trading for that matter.
Don't even suggest Myth TV as a media centre solution. Getting Dell involved with IdeaStorm is easier than getting Myth TV to work.jmxz commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!jmxzhttps://www.salesforce.com/00a70000004MzjHAAS@aikiwolfie: "So what software are we talking about here? Are you browsing YouTube at home with Firefox"
That wasn't the software I was talking about - but indeed it worked with the Dell E1505N Dell shipped me. I think all it took was clicking "yes" on the "do you want to install the newer flash plugin" question that it asked me when I went to youtube.
"What can the average consumer do with a Dell at home? Give us software titles. Tell us how you got it working. Tell us which distribution it works with?"
Email (through gmail). Stock trading (through Schwab). Videos (through Youtube). IM with msn & yahoo & aol messenger users (through gaim). Deal with MSOffice documents (through openoffice). Out of the box, the Dell Ubuntu distro does everything my mom does on a computer.
How did I get them working? The E1505N Dell sent me had these all working out of the box.
What distro? Whatever Ubuntu distribution Dell included.
Give an example what you think isn't ready?aikiwolfie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!aikiwolfiehttps://www.salesforce.com/00a70000004MzjAAASSo what software are we talking about here? Are you browsing YouTube at home with Firefox and watching all the videos hassle free? If so let Dell know how you did it. Help them find the solutions to the problems they are facing. Take away the excuses for procrastinating and dodging the hard questions.
What can the average consumer do with a Dell at home? Give us software titles. Tell us how you got it working. Tell us which distribution it works with?
I like Linux as an OS. It's free, stable and secure. What I don't like is the constant bitching about how Dell is in Microsofts back pocket. It might be true but bitching doesn't help Dell find the solutions to the problems it faces when looking at Linux as an alternative OS to Windows. The simple fact of the matter is Linux right now isn't 100% ready to serve the consumer market for all the reasons I posted in my last post. The next Ubuntu release due out in October should take us a few good steps closer to that goal. But even then there will still be some work to be done before Linux can for the vast majority be their full time OS.
It might be a hard pill to swallow. But the truth is Linux right now is not ready for the mass consumer market.jmxz commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!jmxzhttps://www.salesforce.com/00a70000004MziyAAC@aikiwolfie: "So what do you do with your spanking new Ubuntu Dell.t"
Not sure if that was a question directed at me, or a rhetorical one. I never really learned Windows - having grown up on unixes (SunOS, Ultrix, later HPUX) since the 80s; and written papers in college on Macs. Almost every workplace I've been in has been Unix based til the late 90s, and mostly Linux based after that. It's not that uncommon here (silicon valley) where many of the windows competitors come from local organizations (HPUX, Solaris, MacOS, BSD; are all from organizations nearby).
As a consequence, almost all the software I'm familiar with runs on Dell's Ubuntu systems; and much less runs on their Windows models.phubert commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!phuberthttps://www.salesforce.com/00a70000004MzhwAACNot only that, aikiwolfie, but simply look at the various initiatives that are focused on Linux. And, as I've said elsewhere, consider two very significant CURRENT factors: Google and VMWare/virtualization. These two have stirred-up hornets nests!aikiwolfie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!aikiwolfiehttps://www.salesforce.com/00a70000004MzhXAASPersonally I find it encouraging that a company such as Dell who is so clearly in sweaty palm of Microsoft would offer Linux at all. Corporate, local and national government is where the real money is made in the IT industry. Linux is now at a stage in it's development where it can meet the needs of not only the web server market, but also the office desktop market and to a large extent the home desktop market as well. All of these client groups are responding to the availability of choice and when they choose Linux, vendors are providing Linux.
In that type of situation Microsofts discounts give it very little leverage. As Linux continues to develop and get better at meeting the needs of the users who are adopting Linux, those discounts will count for even less. Microsoft is petrified of Linux. Only 2 years ago they hardly even publicly acknowledged Linux existed. Now they're trying to strong arm companies like Novell and Ubuntu by threatening them with copyright infringements. Novell played it safe and paid up. Ubuntu told them to get lost. It will take time before a company like Dell will fully and openly embrace Linux.
Even if all the driver issues were ironed out there are still the content issues to sort. There is no legal solution to playing DVD movies on a Linux platform. At best you're on uncertain ground when it comes to using codecs originally distributed for Windows. Unless of course you want to purchase Linspire. And then there's web content to think about. An awful lot of it is designed for the Windows environment. There's no QuickTime plug-in, no decent Shockwave plug-in, Flash and RealPlayer are still a bit patchy. Decent quality games take forever to filter through to Linux and most never make it at all.
So what do you do with your spanking new Ubuntu Dell. Take it home and play solitaire? Have fun with spreadsheets and pie charts in OpenOffice.org? The conspiracy theories may or may not be true. I wouldn't put it past Microsoft to abuse it's monopoly position. It wouldn't be the first time and it won't be the last. But there are real world reasons for Dell to be cautious about offering Ubuntu. Apple found out the hard way PCs without content don't sell when Microsoft shafted them back in the 80s. I doubt Dell are so keen to find themselves in that situation.
Give it time. Sooner or later Linux will be so good it can't be ignored. It may interest you to know that IBM have been looking at consumer options for Linux since at least 1999. I know this because I used to work for IBM testing LCDs for consumer usability. Dell aren't the only people looking at Linux as an option.jmxz commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!jmxzhttps://www.salesforce.com/00a70000004MzhMAAS@aikiwolfie: "So if same spec Ubuntu and Windows PCs cost the same the extra cost must being going to, "
You'd be surprised.
I think the real "cost" of Ubuntu to Dell is probably mostly in the loss of <a href="http://www.ideastorm.com/article/show/71507/Does_this_explain_why_its_so_hard_to_get_No_OS_on_many_Dell_models" target="_blank">kickbacks from Microsoft. </a>
...in 2000, Microsoft ratcheted the restriction up so that OEMs are forced to forfeit all discounts otherwise earned if they ship any "naked machines" to consumers. This heightened restriction, which (on information and belief) continues to the present, prohibits PC users and PC retailers from buying and installing lower priced or better quality operating systems of their choice."
These kickbacks come in many forms
<ol><li> Discounts as described in the quote above.
</li><li> Co-marketing dollars where Microsoft pays to put "Dell recommends Windows" on all their linux material.
</li><li> Sharing revenue from <a href="http://www.ideastorm.com/article/show/68093" target="_blank">tricking people into MSN subscriptions</a>
</li><li> Money from Adware, Spyware, and crippleware from both Microsoft and other vendors that are pre-installed on Dell's.
I think the real reason Ubuntu is more expensive is because when you buy a Windows computer - you're not the customer - you're the product that Dell is selling to the software companies who's advertising program is pre-installing crap on Dells. It works the same way as TV networks - you the viewer isn't the customer - you're the product they sell. Those companies, in turn, make their money when they trick you into buying something.aikiwolfie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!aikiwolfiehttps://www.salesforce.com/00a70000004Mzh9AACPerhaps Dell then need to break down exactly what customers are paying for when they buy a PC. Ubuntu it's self is free. So if same spec Ubuntu and Windows PCs cost the same the extra cost must being going to, the support from Canonical and the overheads incurred by Dell in setting up this little Linux experiment. Is it really costing Dell that much to offer a free OS with it's PCs to the general public? It's not as though this is Dells first foray into the Linux world.
The fact of the matter is I have the know-how to build my own Linux system if I really desperately want one. That however would mean either using another mail order vendor with far cheaper prices than Dell or going to my very reliable local PC store. As it is these days I prefer my system to turn up complete and ready to go. If Dell can't provide what I'm looking for others will. Have you seen the new HP Blackbird 002. That looks like a spankin' rig. And the options. So many to choose from. http://h20435.www2.hp.com/#/home/ I bet you I could have Linux up and running on that thing with no fuss at all.
Dell should be wary of annoying loyal customers.jmxz commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!jmxzhttps://www.salesforce.com/00a70000004MzgjAAC@aikiwolfie:
It's not so much a "false alarm" - but rather a sign showing how much Dell does or doesn't want this project to succeed.
Note that it's not just warranties that were taken away. A few weeks later, the accelerated graphics options on Ubuntu Dells were also removed, and the discounts making Ubuntu systems on Dell price-competitive with Windows systems were removed in most countries.aikiwolfie commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!aikiwolfiehttps://www.salesforce.com/00a70000004MzfDAASGood to see it was a false alarm. But this thread really should highlight to Dell that users aren't dumb lambs to be lead to the slaughter any more. Most PC users today grew up with the technology and watched it evolve and became thoroughly sick of constant crashes, OS reinstalls and upgrades not to mention security patches.
Top dogs in any walk of life take a tumble eventually. The IT industry is no different. Microsoft is losing it's grip on consumers. Apple is becoming more popular, Linux is becoming more popular and Microsofts' pitiful attempt at a new OS really shows the way forward. Long live the freedom of choice!
I'm done now ... sorry.dell_admin1 commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!dell_admin1https://www.salesforce.com/00a70000004MxwnAACChanged status to <span>**IMPLEMENTED**</span>.cosh commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!coshhttps://www.salesforce.com/00a70000004MxwiAAC@dell_admin1: It's lost the status tag. (My site discovered that fact :)jmxz commented on GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!jmxzhttps://www.salesforce.com/00a70000004MvixAACCool. I overlooked the "switch to icon view". Sorry for the noise.