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1300

Install FireFox 3 as the default browser

Software submitted by badblood Jun 18

It's your second chance. Firefox has come out with a gleaming new version of their internet browser. So install it as the default browser before it's too late.

183 Comments »

720

Put Ubuntu on sale at the same time as Windows (unfair to Ubuntu sales count if we install it afterwords)

Advertising and Marketing submitted by brett_alton Jun 26

I'm pretty frustrated to receive a flyer with a Inspiron 1525 laptop on sale for $599 while the Ubuntu laptop with the same specs are $699.

Why is this frustrating you ask? Why don't you just buy the $599 laptop, wipe it and put Ubuntu on it you say?

Well, I can easily purchase the $599 laptop, wipe Windows off and put Ubuntu on but there are two problems with that:

1) I don't get Dell's support for Ubuntu Linux
2) Dell doesn't see what I do with my PC after I purchase it, thus, they don't know that they actually sold an Ubuntu laptop. This means that it is one more Windows laptop sold over a Ubuntu laptop. Why is this important?

Well, apparently a few weeks after supporting Ubuntu, Dell sold 40,000 Ubuntu-based laptops. It is finally my turn to purchase one, but I want to be added to that count so that Dell knows I'm buying an Ubuntu-based laptop. Why is this important?

I want Dell to continue selling Ubuntu-based laptops, so I think it would be in the Linux communities and Dell's best interest to offer the same deals on Ubuntu laptops as Windows laptops.

I don't want Windows Vista and I don't want you to think I want Windows Vista. I want Ubuntu, but I want to pay the same price as the other guys. 9 Comments »

1030

How about another update on the highest voted ideas.

IdeaStorm submitted by jmxz Jun 19

It seems many of the highest voted Ideas are the most neglected by Dell

Pre-Installed OpenOffice | alternative to MS Works & MS Office (currently with 138079 points) has been one of the top-5-highest-voted Ideas on IdeaStorm since Feb 07. It has no "Status" regarding whether it's in progress, or rejected; and the only comments from Dell were just one employee's personal opinion.

No OS Preloaded (with 85050 points), has also been one of the top-5-highest for over a year. It's status is the same partial implementation (available on a couple models) that has been true from Dell since long before IdeaStorm was around (2004, if I recall). Clearly the Idea is popular because people want to see it on more models. Rather than just labeling the Idea as "partially implemented as always" - could you give some update on the progress on this Idea.

Firefox instead of IE (with 115593 points) has also been a top-5 idea for over a year. With the recent release of FireFox 3 - along with great press from the technology and business industry alike, another update on this idea would be very welcome. The recent Forbes article Why Firefox Matters clearly sees Firefox as the industry leader, and Wall Mossberg of the Wall Street Journal explicitly states that Firefox 3.0 Is the Best Browser for Web. Surely Dell would want to offer the best for their customers, no? 57 Comments »

2010

Make Linux a choice on all systems

Linux, Desktops and Laptops submitted by synful Jun 8

Guys, why is it when you can allegedly get Linux on desktops and laptops, that it is never an option in the configuration of a product prior to purchasing?

All we seem to get as an option is Windows and then there is no option to not have Windows as an operating system. I understand that you may have reasons behind the system not having Linux as an option but surely you do not use hardware that is so non standard that either Ubuntu or SuSE will not work on it?

In the event that the computer that you use is not Linux compatible, then note this on the configuration page accordingly. For arguments sake have a pop up advising that some hardware is not compatible with Linux if it is selected as an OS choice. 2 Comments »

530

Laptop Skins that produce solar energy

Environment, Laptops submitted by danieljoerg Jun 1

How about producing/selling Sleeves that make solar energy usable to run Dell Laptops? 17 Comments »

1970

Offer Ubuntu Netbook Remix OS on your Ultra portables

Linux, Operating Systems, Laptops submitted by jervis961 May 25

The new Ubuntu Netbook Remix OS will be announced the first week of June according to an interview with Canonical chief executive Mark Shuttleworth.

http://www.engadget.com/2008/05/25/canonical-ceo-says-ubuntu-netbook-remix-bu...

The OS is Tailor made for ultraportable type systems. They have been working with Intel on the project so it should run very well on the Atom Processor

33 Comments »

1490

give the origianl CD of the OS and not an ISO

Accessories (Keyboards, etc.), Service and Support submitted by siger May 19

when there is a problem with the Master Boot Record the ISO can't repair it and we have to go to a reparation company.

Please give us the original disc and not an ISO. IT Is more expensive but , more satisfaction for the customer. 12 Comments »

1020

Availability of LED LCD SCREENS in FRANCE and EUROPE

Monitors and Displays, Sales Strategies, XPS products submitted by mdevoucoux May 17

I've alrady posted this idea but it wasn't very explicit :

LED Screens are available in US on the XPS M1530, but they're not in Europe.

Here in Europe we'd like to order a Dell XPS M1530 with an LED screen, given the benefits it provides compared to CCFL screens. Thousands customers expect an LED display is available for this model to order the computer.

DELL: you lose customers beacause LED Screen isn't available on the XPS M1530. I find it unfortunate that in Europe we can not choose the same components as the USA.

I appeal to DELL: Please, make LED screens available in Europe for the XPS M1530, we expect that to order them.

Please DELL users, promote my idea because DELL do as if we, European customers doesn't exist and let Led creens available only in the USA : you, americans and others people, be helpful with us.

Thanks 51 Comments »

2960

Please make Ubuntu XPS Notebook cheaper than XPS Vista Notebook

Linux, Operating Systems, XPS products submitted by dki May 26

Hi,
I have tested the price of the default Vista-Notebook XPS M1330 (in Germany) and the Ubuntuversion with the same Configuration. The result was amazing :(:

Vistaversion: 909,00 €
Linuxversion: 923,44 €

Is Vista cheaper than Ubuntu?? I can not imagine.

So my wish: Make Ubuntu-Laptops competitive! 19 Comments »

4690

No more plastic wrap, please

Environment submitted by falbert May 22

In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...

Something to think about 72 Comments »

1260

Cut the cost of a 9-cell battery upgrade

Sales Strategies, Laptop Power submitted by ccpljat May 6

Yes a 9-cell is more powerful and lasts longer, but $169? Come on. It can't be that much. Cut down the price to honestly reflect the difference. I mean good grief, you can buy a 9-cell replacement for an Inspiron 1720 for $154! An upgrade is always supposed to be less.

FIX IT, DELL!!!! 9 Comments »

1330

LED Backlit Displays for Higher Resolutions for XPS M1530

Monitors and Displays, Sales Strategies, XPS products submitted by whitefrost May 14

The release of the LED backlit 1440 x 900 display is great, but needs to be expanded to higher resolutions most notably the 1680 x 1050 resolution which a large number of people use and are most comfortable with. It would not be a threat to the M1730 as you can keep the LED Full HD 1920 x 1200 for it alone. 6 Comments »

620

Offer new cheaper SSD's in XPS notebooks

Sales Strategies, XPS products submitted by redrubberpenguin May 7

Solid state drives have been ridiculously expensive for the last few years. The price is over $15 per GB of storage, as opposed to hard disk drives, which come for even less than $1 per GB of storage at times. But there's no arguing the benefits of SSD's... better performance, quicker boot times, and much better data protection all in exchange for a premium price.

Super Talent has just released a series of solid state drives that are actually AFFORDABLE. The series starts of with a 30GB ssd (120 mb/s read, 40 mb/s write)... FOR 300 DOLLARS. Compare that to Mtron's Mobi 6000 32GB solid state drive, which costs $699. Super Talent's 60GB version runs for $449, while Mtron's 64GB costs over $1000 at the moment.

http://www.supertalent.com/press_view.php?prid=ed3d2c21991e3bef5e069713af9fa6...

Note that the write speeds of these SSD's is lower than some other SSD's out there, but most consumers would agree that they were willing to sacrifice that write speed for the huge amount of money they save. Dell, please offer this SSD on your notebooks, especially on the XPS series, as quickly as you can! And readers, please promote this idea if you want cheap SSD's (and I know you do!). 2 Comments »

3170

Make longer lasting batteries for better portability

Accessories (Keyboards, etc.), Laptop Power submitted by winoffice 05/05/07 **IN PROGRESS**

Don't make us recharge our laptops' batteries so often! A recent Cnet article (posted at Cnet's news site at about May 5, 2007) explains that Windows Vista's Aero Glass feature gives you less battery life. So, if we want Windows Vista, then we either have to recharge more often, or pay extra for more and better batteries! Instead, make Dell get rid of the batteries which quickly lose their charge...and come up with something that would give us longer battery life as follows (under Windows Vista), without making us stay away from Windows Vista or pay an extra $99 for another and better battery.

Basic laptops: at least 2 1/2 hours battery life
Entertainment laptops: at least 3 1/2 hours battery life
XPS laptops: at least 4 1/2 hours battery life 31 Comments »

2020

Start Warranty periods when the system is received, not shipped!

Service and Support submitted by markj2k Jan 31

I have purchased several Dell systems over the last month or so for myself, and some consulting clients. I've noticed in each case that the warranty start date is the day the PC shipped, not the day the PC was received by the purchaser. This needs to be changed. The order status page changes to show when the system was delivered, so Dell knows when the delivery date is. That is the day the warranty should start.

It might even be required from a legal standpoint in some areas, not sure about that. 15 Comments »

1690

Do not scale back build-to-order systems

Desktops and Laptops submitted by masterr Apr 5 **ALREADY OFFERED**

Today in the news I read that Dell "is moving away from its build-to-order model to reduce costs. Dell is limiting the degree to which buyers can dictate specifications while expanding its line of prepackaged models". Please do not do this. The options build-to-order system is what sets Dell above some of the competition. By scaling this back and removing customization choices you remove some of the appeal of buying a Dell machine online. Please do not scale this back.


Please scroll down to see Dawn's comments below.


21 Comments »

2420

Have Ubuntu on Dell One

Linux, XPS products submitted by daniel117 Mar 12

After hearing a couple magazines and people say Vista has glitches, I think Dell's best computer ever (and best counterpart of Apple's Macs) this computer company should start looking into Linux more, especially Ubuntu. Oh sure, Dell didn't get enough people into Ubuntu, but that can be easily fixed by putting Linux into Dell One. Dell is missing out on more sales from Ubuntu fans and all you geeks out there. Not much of them, but popularity would spread and soon Vista is in the dust (not that I hate Vista, but I like Ubuntu better). 11 Comments »

5030

Give XPS Notebooks Gigabit Ethernet

XPS products submitted by croftki Feb 17

I understand that Dell market research says home users in general are not interested in gigabit ethernet for home networks. Those who pay for the premium design in the XPS line, however, are more likely to want gigabit ethernet. I would rather buy something more exciting than a business class notebook, but I want to build on my home technology with each purchase I make. XPS Notebooks unfortunately do not help me do this. It seems my only option is to buy a Latitude. 28 Comments »

7634

Organize the sales pages by need, not product line

Dell Web Site submitted by sernovitz 02/03/07 **IMPLEMENTED**

The Dell shopping experience is all about Dell -- not the user. Currently, you have to walk through each product line, narrow by model, etc.

This isn't very useful to my mom, or anyone new to Dell. Even the latitude/inspiron choice is never explained.

Start with features -- walk the user through the choices until they get the perfect PC.

What size do you want? What are you going to do with it? Etc.


Check out our new Assistance Seeker to shop by what you need, not by price!




33 Comments »



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