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21630

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





189 Comments »

26740

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







158 Comments »

1890

Don't limit Ubuntu sales (like the media's reporting you are doing)

Linux, Sales Strategies submitted by jmxz 05/08/07

From: http://techiqmag.com/2007/05/08/dell-limits-ubuntu-linux-sales/

If you’re planning to load up on Dell’s new Ubuntu Linux systems for a corporate department or small business, Dell may have a surprise for you. As the old saying goes, read the fine print.


Yeah, I know the article mentions you have similar limitations on Windows Home machines -- but don't limit the Ubuntu sales for small-businesses. It's not clear from the article if you intend to do that or not. 8 Comments »

610

Explain how dropping extended hardware warranty indicates whole-hearted Linux support

Linux, Service and Support submitted by mistern 06/05/07 **IMPLEMENTED**

I think every Dell customer is interested in an honest and trustworthy partner Dell.

So, please, explain somewhere, why you dropped extended hardware warranty on your Linux systems, you surely have good reasons that just need to be explained.

If you don't have good reasons except maybe Microsoft's incentive plans (which is what probably most people expect), please tell us too.





This was an ordering system glitch (which is now fixed), for more details click here.





15 Comments »

980

Tell us the numbers

Linux submitted by fkr 06/04/07

It's almost 2 weeks now, care to share how the linux sales are doing? 6 Comments »

6300

Linux Printing Solutions

Linux, Printers and Ink, Service and Support submitted by jfelisky 02/21/07

I have a Dell 3100cn laser printer, which was a nice purchase until I dropped Windows XP and moved to OpenSuSE on my home computer.

I've tried a lot of different message boards looking for a way to keep that printer, but I'm so frustrated with Dell's lack of Linux support that I have to consider HP, since the LaserJet family is more broadly supported. 53 Comments »

3120

Make a DEBIAN repository for DELL's drivers

Linux submitted by dutchfish 05/04/07

Ever had to install a linux desktop or server? Does the endless search for drivers and documentation how to install them ring a bell? Your problems could be over and make DELL your first choice of buying a linux desktop or server if there was a DEBIAN repository for DELL's hardware. 5 Comments »

4790

Pre-installed Linux must play commercial DVDs

Education, Linux submitted by jonmca 05/03/07 **PARTIALLY IMPLEMENTED**

You probably know this, but a "show stopper" requirement for most consumers and many educators and business road warriers is having laptops and desktops that can play commmercial DVDs. I have a hunch that preinstalled Linux on Dell machines will be a terrific success if Dell Linux desktops and laptops have this capability. I've been told that http://www.videolan.org/ has one possible approach.

Having Linux playing commercial DVDs may also catapult Dell into the complex Digital Rights Management contoversy so it would be wise to get Dell's legal staff involved ASAP and also have this discussed this at the highest strategic management levels at Dell (if this is not already being done).


Check out the Ideas in Action post from Daniel Judd. And you can also check out this follow-up post from John Hull who leads our engineering efforts behind Linux on consumer systems.
32 Comments »

1320

GIVE UBUNTU USERS BACK THEIR EXTENDED WARRANTY OPTIONS!

Linux, Service and Support submitted by starks 06/04/07 **IMPLEMENTED**

I find it rather atrocious that Dell has decided to remove extended warranty options on all new Ubuntu systems. GIVE US BACK WHAT WE DESERVE!

If you want proof that Dell has shafted us, here it is:

http://digg.com/linux_unix/Dell_quietly_drops_extended_warranty_support_for_U...





This was an ordering system glitch (which is now fixed), for more details click here.





55 Comments »

2680

Actually promote Desktop Linux

Advertising and Marketing, Desktops, Linux submitted by mrvertigo 05/10/07

Dell offered desktop Linux once but seemingly did not market it as much as it could have, the company did not make money on a Linux desktop and decided to stop offering it, this is one reason that dell needs to effectively market its newest offertings
as a desktop alternative!!!

Without a REAL attempt to market this it will die like attempts by so many others, Dell has the resources to market this!

Lets get desktop lnux out there guys! 4 Comments »

1580

Have Ubuntu loaded machines on display at Dell Direct Stores

Linux, Sales Strategies submitted by joeevil5000 05/31/07

If Dell is pushing for alternitve OS's to get in the mainstream, they should show them to thier customers in action. There should be at least one machine running Ubuntu at every Dell Direct Store kiosk. That way, dell sales reps can show it to customers, and compare it to Windows as to what it can do. Dell gets customers from computer savvy geeks, to the computer illiterate grandma, but thier core consumer is the computer illiterate. They are more than likely going to want to go with a Windows system, because it's what they have heard of, and known about for so many years, but, it will let them know that Windos is'nt the ONLY OS there is. Simply put, by displaying Ubuntu, people will get to know that it exists, and what it is, and spread the word. 4 Comments »

5250

Genuine Ubuntu Sticker

Advertising and Marketing, Linux submitted by josmar52789 05/04/07

Show Microsoft that we can be professional too. Plus, Linux could get some more publicity this way... 6 Comments »

5130

Advertise Ubuntu a little more loudly

Advertising and Marketing, Linux submitted by zhinker 05/16/07 **NOT NOW**

I may be wrong about this but it doesn't seem to me like Dell's done any sort of advertising at all for the new Ubuntu pc's that it'll be rolling out soon, except for it's initial declaration I haven't heard a word about on any non-linux media (everyone using linux knows about it of course).

Unless Dell is planning on marketing this solely to linux users, it might want to let the rest of the world know that it's going to be selling Ubuntu soon (a simple photo and note on their website would be enough to make a bunch of pc buyers at least interested, and the ad wouldn't even cost anything). The problem with going after only current linux users is that you're substantially lowering your market base (which of course, is already pretty low--I realize this is just an experiment) to people who might already have pc's their perfectly happy with for the next couple of years, and I'm also worried that this perceived lack of interest might give Dell, and hence other pc manufacturers, the idea that selling linux computers is still a failing enterprise.

That's my 2 cents 28 Comments »

33450

Implemented: Ubuntu Dell is Le$$ Than Windows Dell

Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**

see comment from Erik down below... [Dell's Pricing Team]

$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio

$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.






412 Comments »

5800

Remove: "Dell recommends Windows Vista™..." from any publication

Advertising and Marketing submitted by tho.meier 02/21/07

It would be nice to see advertising without any Micro$oft, from Dell. I think there is enough advertising for MS from MS it self.

Somthing linke: "Dell supports muli-OS" would look good! Od: "Dell gives you the real choice" 61 Comments »

7990

Extend offers like Linux pre-installation to the UK & Europe

Dell, Linux submitted by leftcase 05/03/07 **PARTIALLY IMPLEMENTED**

First of all - well done Dell for listening to the people and making some brave decisions about the operating systems you provide your computers with.

Supplying pre-installed Linux (and XP instead of Vista for that matter) goes a good way towards giving customers what they want.

One thing that is slightly irritating however is that none of these offers are available outside of the US. Browsing through peoples comments, blogs and the Dell forums reveals that many people from the UK (for example), want the opportunity to get pre-installed Linux on their new Dell PCs.

The UK and Europe marketplace is not insignificant, and many people feel that you should extend your offer to this market too.


Please see Ideas In Action for additional information. Ubuntu Linux in other countries is coming soon.
21 Comments »

610

Ubuntu Laptops With NVidia Graphics Cards

Linux submitted by tekhawk 05/29/07

was very disappointed to see no NVidia graphics card option on the ubuntu laptop option this would be a nice thing to have for those of us linux gamers out that that use Cedega for gaming on linux and others that love their XGL 49 Comments »

330

Ultra Fast Linux Pre-Loaded Boot Chip

Linux, Operating Systems submitted by ruvenss 05/28/07

A Motherboard build-in Chip with a precompiled Linux Kernel for the 3 official DELL distributions (RH, SuSE and Ubuntu) Allowing to Skip the slow motion linux boot process.

Just Imagine... 1) Turn ON your Dell
2) Check the DELL/Linux Logo (1 sec later)
3) The Login Screen appears (3 secs later)

Hehehehe that will wake up Bill(MS) and Steve(Mac) out of their beds at MidNight Don't you think so? 14 Comments »

590

Dell: Offer OPTIONAL Dual-boot Linux and Windows - on your new Ubuntu systems!

Linux, Operating Systems - Multiboot, Sales Strategies submitted by phubert 06/01/07

Other suppliers of primarily LINUX systems (Pogolinux, for example) offer this.

If you wish to compete with existing 2nd tier suppliers who are clearly responding to their own customers' requests, you should offer dual-boot configurations.

Depending on what systems you offer, DEVELOPERS will be among those buying.

Virtualization (along with such as CrossOver Office) is one approach, but dual boot isn't going away yet!

I believe more are likely to try your Linux PC offers if they can have dual-boot as well.

**

Let me suggest XP Pro or a higher-end Vista (since XP won't continue to be _available_ to you TO offer).

**

Since this refers specifically to the new Ubuntu systems, it is not a duplicate suggestion.

**
2007-08-09
Clearly, Dell's latest statements about their directions in support of virtualization could easily make THIS suggestion moot.

I think a round of applause is due Dell for this! 21 Comments »

780

Shop Dell PCs with Linux. Require more visibility!

Dell Web Site, Linux submitted by yesmathew 06/01/07

More visibility required for "Shop Dell PCs with Linux" while shopping Windows PCs!

Checked this morning at USA > Home & Home Office. Very less to no visibility on selling Linux based PCs. Unless one accidentally lands at Linux page.

Request to add links on all Windows based PC pages saying " Shop Dell PCs with Linux* "

* TUX Logo 7 Comments »



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