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How IdeaStorm Works:
Customer appreciation page/discounts for individuals Sales Strategies submitted by pentox 10/03/07 For individuals who make regular purchases from Dell it would be nice to have an equivalent to the Premier Pages for them. This could include individual specific discounts to encourage regular upgrading of systems and suggested upgrades. A way to make individual customers feel as though their continued purchasing of Dell products is appreciated, even if they aren't buying one a week. Comment » Servers and Storage, Small Business, Simplify IT submitted by jmuzic1 02/19/07 When I worked as a lowly help desk lackey, I always dreaded the usual provisioning of a new computer for an employee. I always thought it would be a great idea if Dell would allow customers (mostly corporate customers in this case) upload a system image to the Dell website which would be used in provisioning new systems under specific buying accounts. Instead of loading the hard drive full of stuff that will just be erased by the company, allow Dell to provision the hard drive with a customer-supplied base image that would allow a computer to immediately be placed on a new employee's desk after being unwrapped. 3 Comments » Sales Strategies submitted by dwilliam_houston 08/19/07 It would be great if we could order items from the Dell Outlet (Refurbished hardware store) from the Premier page. Sometimes the refurbished equipment meets the needs and the customer is willing to take refurbished hardware over new equipment. 1 Comment » IdeaStorm feature: Allow us to browse based on the Dell-assigned tags IdeaStorm submitted by cosh 05/18/07 **PARTIALLY IMPLEMENTED**
Dell assign "status tags" to some of the popular/notable ideas on this website, but they are tiny little things under the title of each idea, and there is no way to search or browse by them. No Limits! Make **all** choices available **anywhere** in the world Sales Strategies submitted by mrw 09/16/07
First example: The Germans are second class customers, because they don't get the same choices for Ubuntu Laptops as in the USA. We here in Switzerland are even third class customers, because we do not get an Ubuntu Laptop at all. Linux, Operating Systems, Sales Strategies submitted by xivulon 09/26/07 **UNDER REVIEW**
There are several proposals that basically ask the same thing: SHOW UBUNTU IN THE LIST OF OPERATING SYSTEM ON ALL MACHINES [subtract $50]. And why not, add XP to the list as well. There are also many more proposals that would be made redundant IF the above was implemented. If you add them all together that is probably the most requested feature at the moment. Yes I think many of the ideas below can be merged. DELL, post own ideas here and see reactions of users IdeaStorm submitted by millhauz 09/21/07 **ALREADY OFFERED** Some icon could be used to let people know it's a DELL - idea. Then watch promoting/demoting and comments to see, if the feature is worth putting in production 22 Comments » Sales Strategies, Software submitted by rgb66rgb 09/20/07 **UNDER REVIEW**
Some purchasers already have subscriptions to anti-virus products that can be ported to new systems. Not having a 'no anti-virus' option on every system order page forces those users to essentially buy two licenses when only one machine will be used. Make a calendar with all COMING SOON and IN PROGRESS ideas Advertising and Marketing, IdeaStorm submitted by krasmussen 09/22/07 **REVIEWED**
One of the biggest annoyances with IdeaStorm is that the horizon for an idea being implemented is very blurry, if at all existing. If you're lucky, you get "third quarter 2009", but mostly, there is no timeframe at all. This leads to the feeling that not much is being done, and exactly that feeling is what IdeaStorm should be eliminating. Make Linux and no Operating system standard options on all future products Operating Systems submitted by jervis961 08/17/07 **REVIEWED**
OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices. Advertising and Marketing submitted by sugarbear 10/14/07 I would like to see a new tv commercial with M. Dell in it. Instead of the glamor and glitz, try M. Dell in the family room, feet up on the footstool, playing games on his XPS with the duo 30" screens. He should be intently gaming and then just turn and smile at the camera. Then the screens go to the Dell logo. 6 Comments » Dell Outlet: Show actual configuraiton information (match main dell.com site) Dell Web Site, Monitors and Displays submitted by bodean97 10/15/07
It would be nice to see that actual system configuration information in the Dell Outless that is similar to the details when ordering a new system. List Power Details when configuring a computer Desktops, Sales Strategies, Servers and Storage submitted by rotthund 10/15/07 When ponding the power consumptions of a CRT vs LCD display, I saw the Dell confiugation doesn't list a desktop's power supply details, nor it's typical power consumption. Monitor specs list those details. List those details on Dell computers, and show the estimated effect the configuration has on the computer's power details. 5 Comments » Pre-install popular applets option Simplify IT submitted by rotthund 10/15/07
Offer an option to pre-install popular freebies such as: Desktops, XPS products submitted by ajg77 10/16/07
I would like to get a new media center PC however Dell does not offer any combination that meets my needs. It would be nice if Dell offered some sort of advanced system configuration option where users could spec a computer with any available option. While I understand too many choices can confuse consumers – Dell could create a completely customizable option for individuals who know exactly what they want. Dell separate the ordering process so the customer can skip sections they don't want. Dell Web Site submitted by jorge 08/25/07
Dell separate the ordering process, currently Dell forces (the home shopper) to go through a lengthy process to get their orders done allow the customer to skip sections they don't want. Separate the ordering process by All possible options should be available via the website Dell Web Site submitted by steve0073 07/27/07
On the Dell website, many options are not available. But they are available when ordering by phone. For example, the Inspiron 1720 can't be configured with an 7200rpm harddrive, but it can be ordered with such harddrives by phone (yes, I asked). Provide More Details on the Outlet Site for Scratch And Dent Items Dell Web Site submitted by kenjennings 08/29/07
It would be good if the Outlet site could include a more detailed description of a specific product's "scratch-n-dented" condition. How about a photo of the actual item in question? There is a difference between paint rubbed off the corners and a dent indicating an impact occurred. Dell let us vote for the best looking product design (You design We Vote) Dell submitted by sophins 08/28/07 How Dell let us vote which design is best. Post a couple Idea and design and we vote, Dell put product into production. 4 Comments » Software submitted by winoffice 05/01/07 **IMPLEMENTED**
Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...!  track my votes
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