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30

Give all N models the same hardware customization options as the identical non-N options

Dell, Dell Web Site, Desktops, Dimension products, Inspiron products, Linux, Small Business, XPS products, Desktops and Laptops, Laptops submitted by laptoplinux 9:52am

Why is it that the hardware customization options on N models are not identical to the non-N models. For example, the Inspiron 530 and the 530N. The 530 has an option for a wireless internet card. The 530N does not. There are other discrepancies between what is offered on the 530 and what is no offered on the 530N. These are the exact same machines. Same case. Same processor options. Same memory options. Same hard drive options. Yet somethings are left out of the 530N. Why is it this way? Why can they be just as easily on the 530N as well? Don't they come of the same or similar enough assembly line? Comment »

-10

Laptops power

Laptops submitted by y_eilom Yesterday

As D630 user, I find my self use the laptop as desktop for days (when I'm not on the roads).
I think it'll be nice Dell will give us the option to connect/disconnect battery from power without taking the battery out.
By that, we can extend battery life. Comment »

-70

Concerning Microsoft's New Policy of “Vista ONLY”

Operating Systems submitted by freedom_man 1:54am

Within the last few weeks , I heard a radio news broadcast that said that from now on Microsoft will be shipping ONLY Vista to computer makers and that Microsoft will also no longer be selling Windows XP at retail.

While many of us are saddened at this, I have a suggestion.

Discontinue Windows XP, yes, but do so only in the 32-bit versions and make Windows XP Pro available in the 64-bit version as an alternative to Vista.

In my opinion, this would be a real win-win for all parties.

What do you think? 6 Comments »

80

Make customer support local

Service and Support submitted by hagure Yesterday

Stop exporting customer service. A customer service representative in the same country as the customer is much better equipped to understand the needs/wants of the customer. It's also just good PR.

In that vein, why not make customer service local--patch people into customer service reps in geo. regions as close as possible to where they are calling from? You could market this piggy backing on the shop local trend. Also good PR. Comment »

20

SAVE WINDOWS FOR WORKGROUPS (Win 3.11)

Operating Systems submitted by aikiwolfie 3 days ago

Dell should step up to the plate and do something right for the Microsofties! Windows 3.11 dies November 1st! NOVEMBER! Dell MUST SAVE WINDOWS 3.11 :oD 38 Comments »

-40

Offer windows server 2008 on all your pcs

Operating Systems submitted by kevstar31 3 days ago

Windows server is a more stable os than vista and is still available to install on your pcs.
http://weblog.infoworld.com/enterprisedesktop/archives/2008/07/workstation_20... 7 Comments »

-60

New Product idea

New Product Ideas submitted by sdweddington Jul 12

Create a fingerprint reader for retailers. make the reader coinside with their credit or debit cards. I think this would stop idenity theft(a great precentage). When the customer runs thier cards, the fingerprint will have to match the buyers. Then maybe this could even go for bank tranactions. this would create an convenience for alot of consumers. It would actually have to be put in financial institues first. 4 Comments »

50

dell website of july 2008 needs to be chang its to hard to find any thing

Dell Web Site submitted by skyler814 Jul 11

i like it the way it was in 07 every thing was their and easy to find i thing dell should really put this in to consideration 7 Comments »

220

More photos

Accessories (Keyboards, etc.), Dell Web Site submitted by playmariokong Jul 11

Many key components during the purchase process are missing photos (e.g. I want to see a photo of the video card! I want to know if it supports dual monitors!) If I'm spending money, the least you can do is supply close-ups of each component prior to purchase. Even a grainy, 2MP digital camera shot would be plenty sufficient. 1 Comment »

200

Make 7200 RPM 320GB HD (& other critical items) available on XPS Laptops in Europe

XPS products, Laptops submitted by pwl2706 Jul 10

It seems that mnany components that are available in the US are not available in Europe...

A case in point would be the 320GB SATA Hard Drive (7200RPM) with Free Fall Sensor which is available on DELL US for the XPS M1530, but not in the UK.

Also, in the US, LED backlit screens are availabe but not in the EU/UK (see High Resolution, glossy widescreen 15.4 inch LED LCD (1440x900) & 2.0 M).

Another critical missing item is the 256MB NVIDIA® GeForce® 8600M GT which is available in the US but not in Europe (specifically the UK)

When will we be able to configuere an XPS laptop in Europe with the same options that are available in the US? 2 Comments »

1369

Smartphone

Accessories (Keyboards, etc.) submitted by gautam 02/16/07

The Dell Axim PDA is not super-popular, but I think if it moved into the SmartPhone realm (especially in order to compete with upcoming iPhone) then it could pick up some market-share and be a great device for US cell phone providers. 92 Comments »

480

Make it easier to clean the Fans on laptops

Accessories (Keyboards, etc.), Laptops submitted by pwl2706 Jul 10

It is very difficult to clean the fans on laptops...and the more dust that builds up over time increases the heat inside.

There should be either a way to open a couple of screws then pull or slide out the Fans so they can be 'hoovered' or cleaned with compressed air, or a software to make the Fan run in reverse mode that might clean it... 4 Comments »

170

promote dell's pcs with linux to develop the demand

Advertising and Marketing submitted by siger Jul 7

promote dell's pcs with linux to develop the demand 7 Comments »

200

Pricing Glitch?

Accessories (Keyboards, etc.) submitted by shadow010 Jul 7 **IMPLEMENTED**

$799.99 for 2 meters of steel cable and a combination lock? hmm... that can't be right.

http://accessories.us.dell.com/sna/products/Security_and_Protection/productde...


It has been determined this is for a 25 pack of cables and locks
23 Comments »

0

New desktop keyboards

Accessories (Keyboards, etc.) submitted by gamer128 Jul 7

Apple has this keyboard that is the slimmest that I've ever seen. It would be nice if Dell made a keyboard that looked like Apple's. 10 Comments »

27441

National Call Centers [and other Service Improvement Ideas]

Service and Support submitted by henrieb 02/17/07 **UNDER REVIEW**

As a corporate customer I like Dell's products and my USA customer support. I have read the web about all the people that have had problems with Dell customer service and mine and others are not isolated incidences. If you want people to be loyal take a hint from the corporate sales and give Home users even a little customer support. My corporate help does not read scripts, they have the power to take ownership and fix the problem. Granted I do buy Gold support. If Dell thinks it saves money for bad support; I have personally talked 20 or 30 people out of buying a Dell.

* Addition: After reading several of the comments on this topic it appears that what we really want is someone in customer support that will listen to us, and hopefully help us. Culture and language barriers just make this harder. Maybe a better way to track customer performance would be to find out if they really helped someone and not how fast they can end the call. Dell management needs to start taking ownership of this problem. Maybe Dell management needs to start calling Dell support with fake problems and see it the system they created can help them, it sure does not work for us. 650 Comments »

-70

Hover Laptop

Laptops submitted by badblood Jul 6

Create the first Hover Laptop.

Take the laptop fan in a dual processor computer and point it downwards. Put a skirt around the base of the computer.

Voila! It Hovers.....
. 11 Comments »

180

Advertise some of the breathtakingly amazing stuff done by Dell computers.

Advertising and Marketing, Linux submitted by jmxz Jul 6

Why isn't stuff like this hyped by Dell's Marketing and PR firms.

Dell Cluster Performs Surgery

Dell Linux Cluster with 5,840 processors at the Texas Advanced Computing Center in Austin, performed laser surgery on a dog without the intervention of a surgeon.
When I read articles like that, my reaction is *OH WOW, DELL REALLY IS A HIGH TECH COMPANY* rather than just the budget wintel clone company that most people see it as. 1 Comment »

20

MLG Gaming

Advertising and Marketing, Gaming submitted by gamer128 Jul 6

You know what I think? I think that Dell should be more involved with gaming. They already have one of the greatest o buy desktops ever, the XPS 630. Plus more gamers would want to buy from Dell. Maybe even hosts their own gaming competitions for XBOX LIVE. 7 Comments »

190

Fast Computers

Operating Systems submitted by gamer128 Jul 6

On PCWorld and PCMag, they say that when Windows is loaded onto an Apple, Windows runs faster! That is a big shame to all Windows fans. I mean if Dell could make all their computers run as fast as possible, without their preloaded junk, which I'm pretty sure that's what makes it go slow, then consumers, especially gamers would start to consider Dell's computers 33 Comments »



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