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617

Give the consumer the choice

Operating Systems, Sales Strategies submitted by guest4ever 02/19/07

All I would like is to have the freedom of choice. It does not matter what OS you love or hate. It is someone else's choice. I for one use linux and windows. Only because I have not fully migrated to linux "yet." If the computer industry should have learned anything from the rapid growth of linux and the rebirth of Mac with OSX it is this

(1) The consumer wants a choice.
(2) Consumers are willing to pay for support and hardware, not for things they don't want or will never use.
(3) Consumers are getting smarter and more informed because it is a computer savy and technologically inclined generation becoming those with the jobs, money, and power.

Thank you for this opportunity. Hope to see some OS options soon. Comment »

1090

Keyboard with no Windows logo

Accessories (Keyboards, etc.), Desktops submitted by lucabrivio 02/27/07

It would be nice to have a keyboard without Windows logos, especially for those that use other operating environments than Microsoft Windows.

There would be several alternatives to have a Windows' logo on the "Super" key, including:
- having a Dell logo instead;
- having a custom key (maybe less cost-effective?);
- having a key with no logo, and perhaps several stickers with Windows, KDE, GNOME logos, Tux, etc.;
- having some other nice icon;
- ...

Desktop keyboards, which have two Windows logo keys, offer even more chances for alternatives. 23 Comments »

560

Linux and Open Office as default software on Dell

Linux, Software, Desktops and Laptops submitted by ekkschu 02/22/07

I´ve been running a Dell desktop-PC (WindowsXP Pro with MS Office) for over three years, and it´s time to get a new desktop and, in addition, a notebook. Though, the hardware has been running without problems till today, I´m definitely looking now for an equipment with pre-installed Linux and Open Office resp. Star Office (has a database). The main reasons for this: Probably a much lower price, a better use of hardware resources and - I don´t like Windows with all of its hidden features like "home calling".
Over a year ago, I already asked Dell, whether there is such an offering, but didn´t get an answer. So, I understand you want me to buy elsewhere. 1 Comment »

1170

Linux-Compatible Components

Linux submitted by jtoegel 02/22/07

I think Dell should choose Linux-Compatible components for its PCs, i.e. no components from manufacturers which are supported by the linux kernel, a GPL Driver or at least a binary driver provided for major linux distributions. That would also force manufacteres to publish the specifications of their Products, which would make Life much easier for both Linux and Windows users as well as for PC manufacturers like Dell. 3 Comments »

1140

Offer a Linux PC for less than a Vista

Linux, Desktops and Laptops submitted by invar9 02/24/07

I think it is GREAT that Dell is offering a linux based PC and laptop. but why does it cost $53 more than the same Vista PC?

FreeDOS PC $1252 http://configure.us.dell.com/dellstore/config.aspx?c=us&cs=04&kc=6W300&l=en&o...
Vista PC $1199
http://configure.us.dell.com/dellstore/config.aspx?c=us&cs=04&kc=6W300&l=en&o...

And the Linux PC just has FreeDOS, it is not like it is a preconfigured Ubuntu, SUSE, or Gentoo system, you still have to actually load linux? 7 Comments »

5800

Remove: "Dell recommends Windows Vista™..." from any publication

Advertising and Marketing submitted by tho.meier 02/21/07

It would be nice to see advertising without any Micro$oft, from Dell. I think there is enough advertising for MS from MS it self.

Somthing linke: "Dell supports muli-OS" would look good! Od: "Dell gives you the real choice" 61 Comments »

1285

Linux certification for hardware

Linux submitted by godji 02/20/07

It would be great if, when customizing a computer (laptop or desktop doesn't matter), there would be some indication about what hardware will work with Linux. On systems where all hardware is supported, there could be an option to have no operating system preinstalled, or have Linux preinstalled. Also, such systems should have some sot of sticker, similar to the ubiquitous "Designed for Windows Whatever". The sticker could say "Designed for Linux" or "Works with Linux" or "Linux Ready", etc.

The motivation is that a customer should be able to buy a computer to use Linux on, without worrying about hardware that will not work with a free operating system. Unfortunately such devices still exists; Dell should be alerting customers to their presence. 1 Comment »

1130

Linux or BSD alternative to "Windows Home Server"

Operating Systems submitted by homer 02/21/07

Dell already offers Business server products, but I think the time has come to accept that many home consumers also use servers (albeit of a smaller and cheaper variety). Microsoft certainly seem to agree with that conclusion, which is why they are developing their Home Server product.

Linux and BSDs are the De Facto server operating systems, and a typical Linux server setup can offer an order of magnitude more services than what is being proposed in Windows Home Server ... but without the cost, and with all the traditional benefits that Linux brings, like better security, stability, efficiency, and control.

I propose that Dell offer SFF (small form factor) Linux and/or BSD servers for non-business customers, and also standard form factor servers for those who want them, but with an emphasis on low-power consumption, so-called "quiet computing", and general headless use (no KVM).

An example of a very easy to set up server product, is

http://www.freenas.org/< featured in a review on

http://www.youtube.com/watch?v=_rlC61qipiM< the emphasis of FreeNAS is obviously file storage, but I'd prefer to see a home server more oriented to all-in-one service provision.

As an example, one of my home servers offers the following services to all the workstations on my network:

bind DNS
DHCP
OpenSSH
Denyhosts (SSH hack protection + auto-reporting)
Dovecot IMAP
Postfix MTA
SpamAssassin (with Spamhaus + SpamCop RBLs)
Leafnode NNTP
Yam (Yum server)
RSS (local feed from Yam)
Apache
Squid
Privoxy
AWStats
IPTables (FireStarter)
PXE network boot (FC6 busybox + install script)
NFS
CIFS (Samba)
CUPS print server
Rsync (backup for all connected workstations)
Mondo (bare metal self-backup, i.e. disaster recovery)
BitTorrent Server + Tracker (Hosting FC5 and others)
GiFT P2P server + index node (hosting custom RPMs)
VNC server (Fluxbox)
MythTV server node (1 of 4)
Cinelerra render node (1 of 8)

The Yam server is particularly useful, since it facilitates updating the software (a la automatic updates) across the whole network. I.e. download once, deploy many times, thus saving a lot of bandwidth.

Now I wouldn't expect a Dell Linux Home Server to go as far as I have with the above services, but it's just a flavour of what's possible.

I should also add, that the server in question is a mere 533Mhz machine, with just 512MB of memory, yet it works transparently with no visible speed issues, or issues of any kind whatsoever, so that'll give you some idea of how efficient Linux is as a server OS, and how reliable.

Please vote for this idea. A pre-built, pre-installed, Linux home server is definitely the way forward, in this rapidly emerging market space. 10 Comments »

24100

Backlit Keyboards

Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**

I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.

I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.


Check out Vida_K's comment below on the New Latitude.
300 Comments »

3531

Universal power adapter (power supply) for all Dell products

Accessories (Keyboards, etc.), Laptop Power submitted by rguptaos-dyndns 02/19/07

How many of us have to buy multiple “AC / DC Adapter or power bricks” for each of electronic devices and laptops? I have power supply adapter for home, office and travel bag… about 2-3 of these for my laptop, cell phone and external hard disk or other devices I use.

I have background in electrical engineering and I know technically it is possible to use the same power supply / adapter unit with some intelligence built in to power up cell phones, hard-disk, laptops, speakers, mp3 players etc. I also understand that the accessories are one of the most profitable business aspects for electronic companies like Sony and Dell.

Dell wants to be the leader and differentiator? Well...

>> How about a smart universal power adaptor for all DELL products that intelligently recognizes the product and supplies the appropriate power.
One power supply and connector for all products!!!

I know technically it is possible – I did design this and did work on the patent application but, did not file because I got focused on some other activities. I am pretty sure there are enough smart engineers at Dell to design this. If you want a head start contact me for details. 9 Comments »

1303

Built-in mic should work with Linux

Linux, XPS products submitted by adnan_wasim 02/20/07

I've had problem getting the built-in mic, such as the one on an XPS M1210 to work in Linux. This makes VOIP on Linux not possible. This needs to be fixed!

http://www.linuxquestions.org/questions/showthread.php?t=523113 2 Comments »

1529

Preinstall open-source OS (Linux) + fully-functional FREE application software

Linux, Operating Systems, Desktops and Laptops submitted by doctorsuse 02/20/07

Adding to the other posts on this subject, yes, DELL makes great hardware. Facilitating the sale of this hardware by preinstalling an open source Linux OS and fully-functional OpenOffice suite + a selection of some of the other great open source photo editing, Internet browsing, email, multimedia software would be a great idea. This saves the consumer hundreds of dollars per system (have a look at the price of MS office 2007 + Vista, not including Photoshop and so forth). The recent agreement between Ubuntu and Linspire would offer all multimedia codec support for legal use. As well, Dell could no doubt come to some mutually-beneficial agreement with Ubuntu/Linspire as to the CNR (Click 'N Run) software downloading service (though which users can purchase or freely download other software, in addition to the hundreds of thousands of free packages available from the various Ubuntu repositories).

Dell could offer time-limited support for a standard OS and application suite image (community support for other packages, and also for after the support period). The Kubuntu (Ubuntu with KDE desktop) distribution might offer the easiest transition for Windows users. Including a "Dell standard" image CD set or DVD which a user could legally use to restore their own PC back to its original state - as well as legally doing the same to as many other PC's as they want, without going through any arduous and demeaning telephone "re-registration" sessions to do this - would offer another strong benefit to users, and make supporting the systems a snap.

I have always been a Windows user (starting with Windows 3.1), but I mainly have used Kubuntu and OpenSuse for the past 18 months, on all my home systems. I find that this does everything that I need and then some, and I have no reason to ever go back to a proprietary OS or software. I can also control everything that my PC does - what a nice change from Microsoft's efforts! I have installed Kubuntu on others' PC's, and so far they all seem equally satisfied.

Dell could also look at the installation of open-source software as a due-diligence issue. Considering the track record of Microsoft's products, selling such a system which could potentially be used for sensitive Internet transactions or banking to a customer may not be in the best interest of customers (at least, they should be given a choice for an open-source machine). Vista may improve security, but I (and many others, according to this poll) feel that the cost, security issues, and inconvenience of being forced into the morass of proprietary software is just not worth it.

The hardware issue is also and easy issue to deal with. Dell can configure their products for maximum compatibility with Linux. ATI and other companies should also be pressured to better support Linux (and Dell could easily apply this pressure). Still, Ubuntu and other distros have a better out-of-the-box hardware support than do any version of windows (including Vista), and I am happily writing this on an AMD machine with ATI video card, so the status quo is working well for me at the moment. All in all, the idea of Dell supplying open source OS's and software is very exciting! 2 Comments »

1513

Drivers for every OS

New Product Ideas, Operating Systems submitted by goonmaster 02/20/07

A driver development kit for every peice of Dell hardware like Lexmark have, so if the driver doesnt exist you have the option of making it. 2 Comments »

9120

Don't make us buy Vista

Operating Systems submitted by icantseeyou 02/21/07 **IMPLEMENTED**

From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista.

You can read more about this the OS options Dell offers here.






93 Comments »

1957

Support for OGG VORBIS codec

Accessories (Keyboards, etc.) submitted by yesmathew 02/21/07

Vorbis is an open source, lossy audio codec project headed by the Xiph.Org Foundation and intended to serve as a replacement for MP3. It is most commonly used in conjunction with the Ogg container and is then called Ogg

http://en.wikipedia.org/wiki/Ogg_vorbis 5 Comments »

1599

Pre-install Linux with option of licensed codecs

Linux, Desktops and Laptops submitted by dominicwise 02/20/07

Provide customers with the option to have Linux pre-installed as an alterrnative to Windows when purchasing a PC or laptop. As there are a huge number of Linux distributions available it might be sensible to offer from a few of the most popular ones e.g. Ubuntu, OpenSuse, Fedora which can be freely distributed at no cost. This would provide a competitive advantage as with zero licensing fees lower prices could be offered to customers.

Because of patent laws in some countries many freely downloadable Linux distributions do not provide certain 'essential' software such as decoders for commercial DVDs and other comon media formats as part of their core distribution. There is at least one company (whose name escapes me for now) that allows a user to purchase a bundle of licensed media codecs that can be legally installed on Linux in most, if not all jurisdictions. Offering somehing like this as an option at purchase would make it possible for users to access common media content without having to jump through hoops or risk straying onto the wrong side of the law.

9 Comments »

2183

Dell and Linux or O/S Free !

Linux, Desktops and Laptops submitted by brjones 02/20/07

I vote to have Ubuntu or Kubuntu installed or just be able to buy a new Dell cheaper (with possibly even an AMD processor) with no pre-installed O/S.
If Dell could do this, I might even replace my trusty old OptiPlex!

Dell Optiplex GX260/2.4 GHz
2GB RAM / Dual 160GB HDD's
Nvidia GeForce FX5500
Ubuntu/Kubuntu 6.10/OpenSuse 10.2

Billy in Sugar Land ;) 2 Comments »

2409

A Dell Laptop I can use on my lap! (without being burned)

Laptops submitted by oldsalerogls 02/17/07

I proudly own a 2 year old dell laptop 600m- but it's got heat issues.. who can use their Laptop for 20 minutes before then Laptop begins to get more than warm..and your going to get possibly burned.

Things aren't getting better for new Laptops

Factory Hard Drive and Factory Memory and Processors are running really hot... Noticing it also with other PC Manufacturers (Even with the latest Laptops)

Beat them to the punch...and solve this problem.

Glad to see Michael Dell is Back! 12 Comments »

4840

Stop making excuses, and start paying attention. WE WANT LINUX!!!

Linux submitted by homer 02/28/07

Dear Michael Dell,

By now, many people will have started reading Blogs and articles about how you have back-peddled on your commitment to listen to your customers' wishes. Here's just one:

http://blog.lobby4linux.com/archives/104-So,-How-Does-It-Feel-To-Have-Been-Ha...

[Edit] Here's a more "high profile" article, from The Inquirer:

Dell backs down from Linux promise

That makes this site (DellIdeaStorm) nothing but a farce.

First you ask us what we want, then you just blatantly ignore us. What exactly was the point in asking us what we want? Is this some kind of sick joke?

Maybe you were taken off guard, and hadn't anticipated the vast demand for Linux that happened, but it did happen, so deal with it ... or be perceived as a liar and a charlatan.

If you amalgamate all the various Linux "idea" posts on this site, and tally up the total votes, you're looking at something like TWO HUNDRED THOUSAND VOTES FOR LINUX. Are you just going to ignore that, and pretend it never happened?

Here's your response to this amazing phenomenon so far, and my comments:

We are listening, and as a result, we are working with Novell to certify our corporate client products for Linux, including our OptiPlex desktops, Latitude notebooks and Dell Precision workstations.


Well you are obviously not listening. The vast majority of the Linux requests on this site are not from "corporate" customers, they are from end users seeking home computing Linux solutions. Are you listening yet?

This is another step towards ensuring that our customers have a good experience with Linux on our systems.


It's not a step forward, it's a sidestep shuffle. What exactly are you afraid of ... that people might actually prefer Linux to Windows? I could build and "certify" a Linux workstation in 20 minutes, without the assistance of production facilities and a team of engineers, why is this such a problem for the world's biggest OEM?

Are you suggesting that Linux somehow represents a "problem" with regards to hardware, and that it's going to take a team of rocket scientists months to discover Linux compatible components?

Right now, Linux works with virtually the same hardware that WIndows XP does, and considerably more hardware than Vista ... but that doesn't seem to have prevented you "certifying" Vista (a.k.a. Windows ME2). What a joke!

As this community knows, there is no single customer preference for a distribution of Linux. In the last week, the IdeaStorm community suggested more than half a dozen distributions. We don't want to pick one distribution and alienate users with a preference for another.


No, no, no, no. That's not how it works. This is just more excuses.

At the end of the day, Linux is Linux is Linux. The distro is not that significant (other than the distinction between a commercial or community distro).

Surely the CEO of one of the world's biggest companies can make a decision.

Pick a Linux distro and run with it. And stop making excuses.

My personal preference is for Fedora Core, but if you offered an Ubuntu desktop machine, I'd buy it, because (like I said) at the end of the day it is Linux that is important, not the distro. My primary motivation is to keep my money out of Microsoft's pockets and have an OS ... any OS ... that is not Windows. I can, and probably will, switch between half a dozen distros during the lifespan of that hardware.

However, it is extremely important that you offer pre-installed Linux workstations to end-users, rather than just "OS-free" systems, because without this option, you will be helping to perpetuate the misconception that Linux is not popular. Well congratulations, you have just discovered exactly how much of a misconception this really is. Maybe you should have considered DellIdeaStorm years ago, rather than sit around waiting for point-of-sale figures that could not ever accurately reflect the popularity of something that is a free download.

Trust me ... you will not alienate anyone by making a firm choice of distro support. I'm sure the tens of thousands of home users, who are demanding Linux from Dell, will be overjoyed just to have a choice of any Linux distro.

We want users to have the opportunity to help define the market for Linux on desktop and notebook systems.


This is just nonsensical marketing gobbledegook. Say what you mean, and stop obfuscating the truth with gibberish.

You can "define" the market right now ... by selling us what we want, rather than what Microsoft dictates you sell to us. The 200000+ vote for Linux should be a clear enough "definition" for anyone ... who's prepared to listen ... and not bury his head in the sand.

In addition to working with Novell,


Bad move. By all means offer Microvell to any corporate user gullible enough to swallow Steve Ballmer's baseless FUD about Microsoft's intellectual property, but I think you'll find home users rather less than receptive to any distro offerings from any company that sleeps with the enemy.

we are also working with other distributors and evaluating the possibility of additional certifications across our product line.


This is the only promising statement in the whole response, but it sounds like a lot of hot air to me.

Actions, not words.

GIVE US LINUX!

Are you trying to rejuvenate sales or not? Give the customers what they want.

We are continuing to investigate your other Linux-related ideas, so please continue to check here for updates.


Oh I'll be sure to, but I'm not holding my breath. Microsoft has you far too firmly under their thumb for me to seriously expect any positive changes at Dell.

Thanks for giving us all a glimmer of (false) hope, though. 68 Comments »

6632

Help create Open Source drivers - employ or hire a few developers

Linux, Operating Systems submitted by tingo 02/21/07

The Open Source market is growing - fast.
Dell should invest a small amount in this, in order to gain a huge market share and sales.
Employ or hire a few Open Source developers to create drivers for your products (for Open source operating systems).
Make sure that
- you support as many of the Open Source OS's as you can (Linux, *BSD, others)
- the drivers are completely open sourced (no binary blobs)
- that you take a long time view on this and support the drivers for as many years as you can
- you create open source drivers for ALL new products
- there are no strings attached to the use or further development of those drivers (ie. use an acceptable FOSS license)

This idea is completely free - the first company to use it wins. 15 Comments »



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