Add Mac OSX
Operating Systems - Multiboot submitted by rmartin
02/17/07
Need to add Mac OSX. Esp good idea when bundled with Parallels software so you could run Windows and linux at the same time. v10.5 will be out soon that makes it an ever better idea.
1481
ONE SHOPPING CART PLEASE (dell.com)
Dell Web Site submitted by ootleman
02/16/07
Why split it up into 4 different shopping carts (home, small business, etc)? I still don't know how it works. 1/2 my products go into one cart, 1/2 my orders go into the other, possibly depending on where I was browsing from.
And, then, seems like the shopping carts expire after a few hours. After all that time spent configuring, why not keep it around longer.
Matter of fact, why not split the site up at all? If I click on desktops - show me all desktops. Do I, as a small company, need differ computers then a medium business? Please show me everything and let me figure out what works best.
2781
Advertise Graphics RAM correctly
Advertising and Marketing submitted by joffe100
04/20/07 **UNDER REVIEW**
When we say we want to buy a 512Mb graphics card we really do want a 512Mb graphics card - not 512Mb with 256mb physical memory with 256mb shared! This is really BAD and misleading advertising - you do not see other RAM memory being sold 1Gb (512Mb physical, 512Mb shared!)
Should read: 512Mb physical memory and it actually be 512Mb physical memory
NOT: 512Mb** and then some tiny asterixed disclaimer on a linked page that points out that the 512Mb is some funky combination of 3Mb physical and the rest being pulled from virtual memory - this kills many graphic intense apps and games...
suprised no-one has sued over this? Not sure many buyers are even aware....
4060
6 major issues to be fixed by Dell
Dell, Sales Strategies, Service and Support submitted by jervis961
02/17/07
Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again.
1. Customer support needs to be in well spoken English and with employees who are allowed to do more than just read from a script. If they are speaking with a computer savvy customer the rep should be allowed to deviate from the script as long as they don't go outside the relm of normal policy.
2. Better options: Other companies offer high end components in small computers but Dell only supplies intel video processors in its 14" laptop. Dell needs to allow customers to get the size computer they need but with options from low cost through the high end so they can get a computer that is "Purely you".
3. Less forced options: I hate that I am paying for and XPS with internet security when I don't need it because I already have a subsciption that will transfer over or AOL is installed when I know I don't need it. They need to add an option of none of the above to all the added software sections.
4. Better pricing: Why is it over $200 to upgrade from 1 GB of 533 MHZ ram to 2 GB of 677 MHZ RAM? I can go to Crucial.com and get the 2GB 677MHZ kit for under $200. Upgrading with Dell after you own is even worse at over $300 this is crazy.
5. Custom Dell website: Customers want to feel special why not make a MYDELL website that when you log in you get a site designed the way you want it. If you aren't interested in the small business site it gets removed, you don't like to go thru the accessories sections when customizing a system so you don't see that section. Click on customer support and a list of your computer pops up asking which one you need help with and only shows the options for that system.
6. Customer loyalty rewards: I have bought 6 Dell systems over the last few years, why can't I get better customer service or pricing due to my loyalty to the company?
6895
4 RAM slots on laptops
Accessories (Keyboards, etc.), Laptops submitted by theblackcat
02/19/07
Currently most desktop PCs come with 4 slots to insert RAM. This is extremely useful since it is often much more expensive in total to buy 1 DIMM then it is to buy 2 DIMMs that are each half as large. However, DELL laptops only come with 2 slots for RAM. So if you wanted to get 4 GB of RAM you would need two 2 GB modules, which is extremely expensive (as you can see on the website). However, if the laptops were to have 4 RAM slots instead of 2 then you could have four 1GB modules and save a ton of money (close to $500 on the Latitude D820, for example). At least on the larger laptop models there is plenty of space, the RAM modules are pretty small relative to the size of the laptop and the bottom of the motherboard is mostly empty space from the looks of things. This could also be extremely useful with the move to 64 bit processors, since they can use far more than 4 GB of RAM but currently it is not possible to have more than that simply because of how the laptops are designed.
2245
No OS Preloaded
Linux, Operating Systems, Sales Strategies submitted by agreer
02/17/07 **PARTIALLY IMPLEMENTED**
I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.
Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.
85150
Should Apple licence OS X to Dell? | Bigmouth Strikes Again - Freelance journalist Gary Marshall on technology, the Internet, music, Macs and more
Operating Systems submitted by pwalker
01/30/07
There was an interesting op-ed by Doug Mohney in The Inquirer yesterday, which suggested that the launch of Vista provides a good opportunity for Apple - if it licences OS X to Dell.
However, Vista is being beaten like a dead horse by the mass media – most of them already are enthralled to the God of Jobs if you read between the lines, so Microsoft could make nuclear fusion work tomorrow and they’d give it a lukewarm review at best. The consensus view out of the babbling punditry is “Don’t buy Vista today, unless you have to buy a new computer tomorrow.”
On that front, I think the babbling pundits are right. Heh.
So what about Apple?
If Apple was serious, and I mean really serious, about gaining more PC market share, they’d realize they need to license/sell their operating system to another hardware manufacturer or two. Sure, Apple’s tried the license route before with mixed results, but it’s about time to bite the bullet, look into the mirror, and realize they should try something bold.
Apple should license their operating system to Dell.
Mohney isn’t suggesting that Apple should make OS X available to any PC user; the dangers of that (such as hardware incompatibilities or really crap machines ruining Apple’s reputation) have been talked to death for years. Rather, he’s suggesting that Apple could team up with a single PC manufacturing firm to make decent clones, expanding OS X’s market share without diluting the core Apple brand. It wouldn’t be an Apple Mac: it’d be a Dell Mac. Dell’s good at churning out PCs, so if Apple laid down strict criteria about what should and shouldn’t go into a clone you could get decent non-Apple Macs competing in different markets to Apple Macs. Does anyone really think Dell is capable of making something as sexy as a MacBook or as iconic as the iMac?
I’m sure Mohney will be inundated with angry emails, but I do wonder how many of the senders will have reacted similarly to suggestions a few years back that Macs should run Intel chips. I think his idea’s fascinating.
4491
Fed up with Microsoft
Operating Systems, Laptops submitted by triangle
02/19/07
Each week I receive in my mailbox promotionnal offers from Dell.
Our company have only needs in laptops but we never bought a Dell because were are SMB company needing no-OS pre-installed because we run NOVELL-SuSe.
So the day each people could buy a laptop "nacked" I will change my opinion and have a look on Dell products for office and for personal home use.
My proposal is to deliver pre-installed Windows if it cost something to Dell more to nack computers and simply disagree with the EULA. Dell have no need to provides activation codes and the consumer will be happy to have the choice.
When you read Wall Street journal you can see that Microsoft course decrease since they published security updates for the most secure OS of the planet. Not very credible...we prefer running Gnu/Linux that is really more secure because they are no needs to buy additional stuffs like antivirus, antispyware, firewall...and office suite :
all come inside.
It is very curious that a world leader in computing does not see the needs of his customers : now you have to think in many ways : Microsoft, Linux and why not tomorrow Macos on regular PCs (the install protection was already hacked).
In other way it is incredible that Vista could be sold with DRM inside, reducing video quality when not drmized and many other tricks allowing the computer to do what it wants and not what wanted by his owner....simply crazy.
3394
Let us choose a delivery date
Dell Web Site, Sales Strategies submitted by bitoclass
02/17/07
There's apparently no way to specify or choose a delivery date for computers or monitors from your site.
Given that most people are out of their house most days at work, and may need to arrange time off to take in a delivery, it would be much better if you could choose a convenient date for delivery when placing an order on the web site.
It would also give you some competitive advantage because I know from asking that (for instance) HP can't even do this by phone, let alone on their site.
Obviously the date would need to be after the product was ready but you could give a range of, say, a week after the product was due to be ready to ship, during the checkout process, for the buyer to select the delivery date from.
2865
Laptop & Desktop Boot in seconds from Flash Drives
Broadband and Mobility, Desktops and Laptops submitted by reg
02/19/07
Have laptops and PCs that boot quickly & quietly from fast internal flash drives,
and run the whole OS and application programs in RAM.
The New Dell PC will boot from internal Fast USB 2.0 flash drives in just a few seconds.
The Hard drive can stay powered down, completely off, unless the user needs to store some extra large files (video, photos).
Laptop Battery life is measured in days, not hours.
Have 2 Recessed USB 2.0 Slots.
Two USB Flash Drives would fit neatly into the laptop.
In this way the whole OS and Apps run in RAM, and stores data files on an 8 GB flash drive.
The 8GB is used transparently as the 'On Line' Storage, with a hard drive acting as secondary storage.
This gives desktops and laptops much greater speed and power savings.
<font> On-Line/Near-Line Storage Model for Laptops</font>
1. OS and App all run from RAM (so the machine should have 2GB+ of RAM)
2. Modified files are worked on in RAM, and stored on the Flash Drive
3. Older (non-system) files, that are 'inactive', get pushed down to the hard drive,
Hard Drive files are stored with on-the-fly hardware compression / decompression (back to RAM), with the flash drive file replaced with a pointer to the hard drive file.
Data is always safely copied down to the hard drive on shut down.
The flash drive is removeable and upgradeable, so later if someone wants to upgrade to a 32GB flash drive, just unplug and plug in the new one.
On-line / Near-Line storage works great on very large data servers, where data is mostly write once, read infrequently.
(Also known as Write Once, Read Mostly - WORM drives.)
It's time such ideas are put into practice for desktops and laptops.
You can run your Dell Laptop TODAY from 100% Flash Drive - Pen Drive using Puppy Linux.
www.puppylinux.org delivers a complete, small, fast Linux Distribution including all major tools in under 90MB. You can add Open Office, GIMP, Firefox, Thunderbird, etc and they all fit right in a USB Flash Drive.
Pupply Linux Applications.
Download Puppy Linux so you Can Try Flash Drive Dell Notebooks Today.
3488
Show the Vista performance rating during system configuration.
Dell Web Site submitted by jervis961
02/17/07 **UNDER REVIEW**
People may not realize that Vista gives your computer a performance rating based on several factors (processor, RAM, hard drive and video card).
Dell should show the performance rating on the side as you build your computer and update it as you go along changing the configuation. This should give people a guage as to if an upgrade will really improve your overall performance and also what kinds of games and programs your new computer will be capable of.
4933
Affordability and Durability for Student Laptop Initiative
Education, Laptops submitted by hdrews
02/21/07
If our district was to even consider a 1:1 student to computer ratio, we would need something much more affordable than what is out there now. Money could be saved by cutting storage space, video quality, and more. What our students generally need at their desks is the ability to surf the net and work in an "office" suite. Advanced projects can be done in our more robust labs.
Also, a laptop initiative is no good if in-house support increases 10-fold. These have to be durable. If they fall off a desk, they have to keep working. Replacement batteries need to be less expensive or an extra battery should come with each purchase.
4836
Solid State Drive as option in Notebooks
Accessories (Keyboards, etc.), Laptops submitted by tablet205
03/28/07 **IMPLEMENTED**
Definition
A solid state drive is primarily a data storage device, for use in computing applications that traditionally use a hard disk drive.
A solid state drive is based on non-volatile memory instead of the spinning platter and mechanical-magnetic head found in a conventional hard disk drive. With no moving parts, a solid state drive eliminates seek time, latency and other electro-mechanical delays and failures associated with a conventional hard disk drive.
Advantages
* Faster startup - Since no spin-up required.
* Faster read time – In some cases, twice or more than that of the fastest hard drives.
* Low read and write latency (seek) time, hundreds of times faster than a mechanical disk.
* Faster boot and application launch time - Result of the faster read and especially seek time. But only if application already resides in flash and is more dependent on read speed than other issues, eg. OS bootup that detects devices will not be significantly sped up even with faster seeks & reads.
* Lower power consumption and heat production - no mechanical parts results in less power consumption.
* No noise - Lack of mechanical parts makes the SSD completely silent.
* Better mechanical reliability - Lack of mechanical parts results in less wear and tear. High level of ability to endure extreme shock, vibration and temperatures, which apply to laptops and other mobile devices, or when transported.
* Security - allowing a very quick "wipe" of all data stored.
* Deterministic performance - unlike mechanical hard drives, performance of SSDs is constant and deterministic across the entire storage. "Seek" time is constant, and performance does not deteriorate as the media fills up (See: Fragmentation).
* Lower weight and (depending upon type) size
* Faster than conventional disks on random I/O
Check out the Idea in Action on the SSD enhancements Dell is making.
7449
Set up an independent business unit for GNU/Linux systems
Dell, Linux submitted by glynmoody
03/02/07
Clearly, there is a huge pent-up demand for pre-installed GNU/Linux systems from Dell. But equally clearly, it would be difficult for Dell to make, sell and support such systems with its current business model.
Why doesn't Dell adopt the solution outlined by Harvard professor Clayton Christensen in his book The Innovator's Dilemma? That is, to set up a completely autonomous division, dedicated solely to meeting the demand for such systems - one that is not obliged to follow any of Dell's traditional practices.
Unconstrained by Dell's current methods or cost structures, it will be able to explore, devise and adopt innovative solutions to serve this very different market profitably. Dell makes money, people get their pre-installed systems.
5010
Have Opera pre-installed browser
Software submitted by envek
02/19/07
Opera is fast, standart compliant, free of charge (on desktops), lite, powerful and crossplatform web-browser.
It's a good choice to people, wants to have good soft without any customisation (or with little) and work with it. Easy and convenient.
Visit www.opera.com for more information (http://ru.opera.com/ and http://jp.opera.com/ for russian and japan official pages).
Yes, I want to have Opera as default browser. Are you?
6908
Now You Choose - Concept 2
Gaming, XPS products submitted by dell_admin1
04/25/07 **IMPLEMENTED**
Participate in the product design process! Dell is using IdeaStorm to decide between two new product design concepts. Vote on your favorite and weigh in to tell us what you think. When we unveiled the XPS 710 H2C at CES this year, we also uncovered it. There were a limited number of systems sprinkled throughout the show floor that had a clear side panel allowing easy viewing of the patent-pending two-stage H2C liquid cooling system. Since then, more than a few people have suggested we offer a “panel with a view” as an option for our XPS 710 line. Now we need you to vote for one of these two options and, most importantly, share some reasons why you like it. This “Now You Decide” vote campaign will be open from Wednesday, April 25 to Friday, May 11. The design that gets the most votes will be featured in a future generation of XPS gaming desktops.
Check out the latest Idea in Action on the new XPS 730.
7700
Do not hire nontechnical people for techsupport
Service and Support submitted by jbrogers
02/17/07
This is the main problem with the India call centers - they have no idea what they are doing. They are obviously reading a scripted diagnosing tool and have no personal knowledge of computing issues.
I have both home and business accounts with Dell. When I call in for support on my Business account, I get a good old-fashioned American geek, who instantly understands that I am fairly technical, and doesn't treat me like an idiot.
The Indian call centers, not having knowledge themselves, do not recognize that I know anything, and treat me like an idiot as they read from the diagnosis tool. Yeah, I know the computer is plugged in. Yeah I know that I have internet connectivity. Sheesh.
8926
 track my votes
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