slaterock

Always include all software and driver reinstallation discs for free (or at least let us get the option to)... don't make us pay extra

Software submitted by winoffice 05/01/07 **IMPLEMENTED**

Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...!

No Discs Included (Included In Price)

All Discs Included (this means everything -- all software discs -- OS/Security software/etc., and all driver discs -- this means Windows or Linux drivers or both, whatever applies -- add $0)

Other options (OS disc only, all software discs only, driver discs only, etc. -- add $0)

For some computers, Dell does not include the reinstallation discs. Even if Dell offers them, Dell charges extra for us to get them. In fact, the only time I seen reinstallation discs being offered without charge were for Dell XPS desktops with the flashy lights -- that is, the Dell XPS 600, 700, and 710 systems, for those ware the only systems to offer operating system options like "Microsoft Windows XP Media Center WITH REINSTALLATION CD".

Also, most of the time when software reinstallation discs are not included, driver reinstallation discs (such as XPS flashy lights, as well as printers and monitors) are not included either. Therefore, don't just include the software reinstallation discs -- include as well the Windows/Linux drivers for the hardware (depending on the OS purchased with the computer, if any, which in turn depends on the user's preferences).

Besides, Microsoft as well as ALL software companies include the discs when you get the software seperately, so why can't Dell do the same when the software is preinstalled...?
Customers no longer have to pay extra for re-installation media.




91 Comments »

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


590 Comments »

Have Firefox pre-installed as default browser

Software submitted by robinjfisher 02/19/07 **REVIEWED**

Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.





774 Comments »

Now You Choose – Concept 1

Gaming, XPS products submitted by dell_admin1 04/25/07

Participate in the product design process! Dell is using IdeaStorm to decide between two new product design concepts. Vote on your favorite and weigh in to tell us what you think.

When we unveiled the XPS 710 H2C at CES this year, we also uncovered it. There were a limited number of systems sprinkled throughout the show floor that had a clear side panel allowing easy viewing of the patent-pending two-stage H2C liquid cooling system.

Since then, more than a few people have suggested we offer a “panel with a view” as an option for our XPS 710 line. Now we need you to vote for one of these two options and, most importantly, share some reasons why you like it.

This “Now You Choose” vote campaign will be open from Wednesday, April 25 to Friday, May 11. The design that gets the most votes will be featured in a future generation of XPS gaming desktops.

Now You Choose - Concept 2

Gaming, XPS products submitted by dell_admin1 04/25/07 **IMPLEMENTED**

Participate in the product design process! Dell is using IdeaStorm to decide between two new product design concepts. Vote on your favorite and weigh in to tell us what you think.

When we unveiled the XPS 710 H2C at CES this year, we also uncovered it. There were a limited number of systems sprinkled throughout the show floor that had a clear side panel allowing easy viewing of the patent-pending two-stage H2C liquid cooling system.

Since then, more than a few people have suggested we offer a “panel with a view” as an option for our XPS 710 line. Now we need you to vote for one of these two options and, most importantly, share some reasons why you like it.

This “Now You Decide” vote campaign will be open from Wednesday, April 25 to Friday, May 11. The design that gets the most votes will be featured in a future generation of XPS gaming desktops.