Replacement Battery Program
Service and Support submitted by john_saddington
02/19/07
Dell should provide a Replacement Battery Program that would enable portable customers to have a cheap and effective way of replacing batteries. The fact of the matter is that replacing batteries is not cheap. It's expensive. If there were an option, say, to pay a life-time fee for replacement batteries, that would be cool. Or a subscription program to cut the costs of new batteries. Anything to lower the cost for people who are using their computers for a long time!
743
No more junk
Software, Desktops and Laptops submitted by gunner
02/22/07
Dear Dell,
I finally get my wish, sort of. I’ve been ordering PC’s and Notebooks from you for people interested in your products and have always asked the rep – because I order over the phone- to give me a clean system. No AOL, no 60-day Office, no trial antivirus (specially McAfee security) because it’s a pain is the rear to remove, and have always been told that it’s not happening. This is a nightmare because I have to uninstall all these programs and spend two to three hours sanitizing the computer before I can install the programs I want in order to use the system.
Here’s what I DON’T want loaded: AOL, McAfee, Norton firewall, Office trial, Earthlink, ISP software, Yahoo.
Here’s what I DO want: Windows and latest drivers and bios.
340
Backlit Keyboards
Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu
02/21/07 **PARTIALLY IMPLEMENTED**
I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.
I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.
Check out Vida_K's comment below on the New Latitude.
24110
External wifi antenna connector
Broadband and Mobility, Laptops submitted by cromo
02/17/07
I came into this idea some time ago. The idea is simple - to put an external wifi connector on the back of the laptop and a button to switch between internal and external antennas. There are loads of different solutions for laptop users that need better signal reception for their wifi cards, most of them simply increase transmitting power (thus exposing us, the users to higher radiation) while all the problems could be easly solved by adding external connector and some some cheap and small external antenna. It would be nice to see such connector on the replicator port, too. Considering the forthcomming WiMax that will be mostly used by ISPs to provide internet connection I am sure such external antenna connector is even a must for the laptops that will come with integrated WiMax card.
1511
Don't make us buy Vista
Operating Systems submitted by icantseeyou
02/21/07 **IMPLEMENTED**
From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista.
You can read more about this the OS options Dell offers here.
9120
AVG Free Edition (Virus and Spyware Utilities) Installation Option
Software submitted by solidsource
02/19/07
Allow for AVG (or other virus software/spy ware manufacture alternative) instead of, or alongside, the other options (Norton,etc...). AVG is a comprehensive suite of virus and spy ware protection applications that remains very un-intrusive compared to the other options Dell provides. Simply allowing for an alternative(s) to the big 2 would be great.
2099
Help create Open Source drivers - employ or hire a few developers
Linux, Operating Systems submitted by tingo
02/21/07
The Open Source market is growing - fast.
Dell should invest a small amount in this, in order to gain a huge market share and sales.
Employ or hire a few Open Source developers to create drivers for your products (for Open source operating systems).
Make sure that
- you support as many of the Open Source OS's as you can (Linux, *BSD, others)
- the drivers are completely open sourced (no binary blobs)
- that you take a long time view on this and support the drivers for as many years as you can
- you create open source drivers for ALL new products
- there are no strings attached to the use or further development of those drivers (ie. use an acceptable FOSS license)
This idea is completely free - the first company to use it wins.
6632
Provide Linux Drivers for all your Hardware
Linux submitted by gergnz
02/19/07 **IN PROGRESS**
I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!!
Drivers are available for Linux to make some but not all hardware work. We continue to work with our partners to provide for better hardware support. See more specifics from john_h.
84437
Pre-Installed OpenOffice | alternative to MS Works & MS Office
Software, Desktops and Laptops submitted by dhart
02/17/07
Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)
OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.
Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System
Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.
CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
140619
Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot
Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart
02/16/07 **PARTIALLY IMPLEMENTED**
Offer the 3 top free Linux versions for free pre-installation on all Dell PCs.
Quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. For example OpenOffice.org, the Microsoft Office alternative, can shave hundreds of dollars off the price of a new PC. Cast your vote for OpenOffice and other free software.
Offer easy multi-boot options with Windows Vista, Windows XP, or NO Windows (yes, Linux can entirely replace Windows!)
Offer trade-ins and Linux CDs for older model Dell PCs. Cast your vote for the mini Linux Dell PC and the Universal Education Dell PC, both utilizing free software.
Would you try Linux if it were this easy?
CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
Please take a look at www.dell.com/open for linux options on the Inspiron.
152560
No OS Preloaded
Linux, Operating Systems, Sales Strategies submitted by agreer
02/17/07 **PARTIALLY IMPLEMENTED**
I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.
Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.
86090
No Extra Software Option
Software submitted by ootleman
02/16/07 **PARTIALLY IMPLEMENTED**
Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.
Check out jeremy_f's update on our current software options.
120804
 track my votes
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