STEVE HARVEY ON HAVING BIG IDEAS
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340

Adopt the truly Green and universal GreenPlug Power Supply standard

Environment, Laptop Power submitted by diggaddict Apr 30

Green Plug is the first developer of digital technology that enables real-time collaboration between electronic devices and their power sources. With Green Plug, however, intelligent power supplies communicate with electronic devices and agree upon device power requirements for all devices connected to them. All cables and connectors are uniform; so, they work with any device! Being intelligent power sources, they eliminate wasted “phantom power” (power that is wasted when chargers are plugged in and either connected to devices that are fully charged or have no devices connected to them) and improve power utilization and efficiency.

Come on Dell - Save the Planet and Support GreenPlug ( www.greenplug.us ) !!

We can do away with all those ridiculous powerblocks and have one power standard. If you dont do this I am sure Apple will soon. 2 Comments »

-230

Pacifist Patriot computers.

Sales Strategies submitted by jmxz Apr 30

This is a followup to the two "patriot" ideas from earlier today.

Both were focused on the military aspects of patriotism: "camo with the end users choice of military logos" ... "charity that specifically supports ... soldiers and their families". While those focused on the military, there are many ways of showing patriotism including non-violent ones.

If you do a military-patriotism-computer - please also do a non-military-patriot-computer too.

This would be just like the other ideas, but change
"choice of military logs" to "choice of non-military, government logos"
and change
"charity that supports...soldiers and their families" to "charity that supports non-soldiers and their families". 14 Comments »

20

The "Patriot" 2.0. Made in the customer's country.

Accessories (Keyboards, etc.), Laptops submitted by jmxz Apr 30

This is a variation of today's earlier "The_Patriot_American_Made Idea.

We live in a global marketplace with a global economy; and note that International Growth is extremely important for Dell. In 2006, Dell saw growth in Asia as sales in Korea, India and China rose by 54%, 40% and 29%, compared to I think 6% growth total sales. Dell spoke of 74 percent growth in Brazil. International sales continue to be a strong growth driver for Dell, and rather than any single-country-specific initiative, Dell should see how such projects could apply globally.

This idea is very similar to the earlier one linked, and the submitter worded it well, so I'll put quotes around the original text I'm copying.

Many Dell customers "are still very proud to be AMERICAN." - but even more Dell customers are proud to be citizens of whatever their respective country may be. " I would very much like to see Dell produce a laptop called the "Patriot". This machine should be" made in the country that the customer is a citizen of", and it should have a couple of really cool and patriotic color options.

color option 1 - camo with the end users choice of military logos
color option 2 - the "Country of the Customer's citizenship"

I see this type of laptop as an opportunity for Dell to give back a little to the people and the countr"ies" that made it possible to be DELL.

I would also like to see a portion of every patriot laptop sold dedicated to a charity that specifically supports wounded soldiers and their families" -- perhaps soldiers from the country of whom the Customer is a citizen; or perhaps charities supporting wounded soldiers and families from all countries in which Dell does business. 16 Comments »

100

Empower your India customer support reps just as much as you do your US ones.

Dell submitted by jmxz Apr 25

Quoting a Dell press relesase written about here


Dell's new premium support service ...new fee-based offering ... support team in North America ...are empowered to address a comprehensive range of issues across the breadth of Dell's product line.

While I'm all for Dell offering fee-based support in [country of your choice] for people who'd rather choose products for nationalistic reasons rather than best-value-for-dollar - I find it a bit scary that you go out of your way to mention that this new team is "empowered to address a comprehensive range of issues".

Is this implying (or, worse, acknowledging) that your India team is no longer empowered in such a way? That sounds disappointing, since previously I've had great support from your India teams. I'd hate to think that they're being disempowered just so have have a reason to upsell people to this new fee-based offering. Comment »

500

Explain the difference between different processors

Accessories (Keyboards, etc.), Advertising and Marketing, Dell Web Site submitted by ccpljat Apr 26

Somewhere on your website you need to explain the difference between different processors or provide a comparison chart. For example, there is a difference between the Intel Celeron 2.0 GH processor and the Intel Core 2 Duo 2.0 GH processors. Also provide information comparing Intel to AMD Sempron, and their other processors. 1 Comment »

490

Provide Feedback For Rejected Ideas

Dell, Dell Community, IdeaStorm submitted by aikiwolfie Apr 5

It would be nice if Dell could tell us why ideas that have been rejected by Dell were rejected. If IdeaStorm members understood the reasons why certain ideas were not being implemented then they may not get so annoyed.

For example one of the most popular ideas is to have Ubuntu on the OS list along side Windows with compatible hardware. Another very popular idea is for Dell to sell bare-bones systems with no OS. Yet another popular idea is to have no pre-installed trial ware.

None of these ideas is fully implemented and at least two of them are not even partially implemented. If Dell could explain why these very popular ideas do not pass muster with Dells decision makers then it might help.

The reasons could be posted in a blog similar to Ideas In Action or they could be posted in the idea thread it's self.

A good example of this sort of feed back is when matt_d comes on to IdeaStorm and gives us an outline of some of the costs involved when Dell chooses to implement a new OS on it's product range.

This information and feedback helps the community come up with ideas Dell can work with. If we can do that, then Dell and it's consumer base can move forward together and we can help each other Simplify IT. 3 Comments »

470

Dell for Soldiers

Dell Community, Service and Support submitted by haler 11/12/07 **UNDER REVIEW**

My step-son is leaving for Iraq in January. His mom can't afford a laptop for him and neither can I, but I thought it could be done if everyone in the family could contribute via a site, then when there was enough, you could ship him a laptop!

This could be a great "community" PR thing for Dell -- Set up a website, soldiers could register -- somehow they are qualified, then anyone could go and give $5 to a few people. When the solider gets their laptop, they could receive a list of email addresses of the contributors if the contributors cared to share it -- then they could be pen pals too.











27 Comments »



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