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Environment submitted by falbert May 22
In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually... Don't charge up to $50 more to downgrade from Vista to XP Operating Systems - Multiboot, Desktops and Laptops submitted by jervis961 Jun 17 Dell is going to start charging customers up to $50 to downgrade thier systems operating system from Vista to XP after Wednesday. While some people see XP as an upgrade, I don't think there should be a charge for it. 43 Comments » Accessories (Keyboards, etc.) submitted by falbert May 22 How come we can still get in 2008 mechanical mice. Come on guys, in 2008 there should be only optical mice available. Also please make it clear on the web site what people are purchasing. 26 Comments » Make Linux and no Operating system standard options on all future products Operating Systems submitted by jervis961 08/17/07 **REVIEWED**
OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices. Give Open Source Software a Higher profile On Dell.com Dell Web Site submitted by aikiwolfie May 22 **REVIEWED**
From InformationWeek.com : Open Source Quality Improving, But Development Assumptions Need Revising Monitors and Displays, Laptop Power submitted by yardsale Jan 16 I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 63 Comments » Put Ubuntu on the list of operating systems when building a PC! Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own. Laptops, Laptop Power submitted by badblood 05/20/07 **UNDER REVIEW**
MagSafe power connectors, by Apple, are magnetic power connectors that pull out harmlessly when the cord is tripped upon. Stop Overcharging on Notebook RAM Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**
Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself. Standardize Power Cables for Laptops Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**
Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades. Please make Ubuntu XPS Notebook cheaper than XPS Vista Notebook Linux, Operating Systems, XPS products submitted by dki May 26
Hi, Linux, Desktops and Laptops submitted by chiuchu 02/19/07
Hello, National Call Centers [and other Service Improvement Ideas] Service and Support submitted by henrieb 02/17/07 **UNDER REVIEW**
As a corporate customer I like Dell's products and my USA customer support. I have read the web about all the people that have had problems with Dell customer service and mine and others are not isolated incidences. If you want people to be loyal take a hint from the corporate sales and give Home users even a little customer support. My corporate help does not read scripts, they have the power to take ownership and fix the problem. Granted I do buy Gold support. If Dell thinks it saves money for bad support; I have personally talked 20 or 30 people out of buying a Dell. Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart 02/16/07 **PARTIALLY IMPLEMENTED**
Provide Linux Drivers for all your Hardware Linux submitted by gergnz 02/19/07 **IN PROGRESS**
I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!! Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**
Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS. Desktops and Laptops submitted by mwmtjm 01/30/07 **UNDER REVIEW**
Do away with 512MB of memory as a base option to buy consumer desktops and notebooks. With Vista running best on 1GB at a minimum, don't make customers have a basic experience with the new OS because Dell wants to be able to advertise at a lower price point. The success of Vista -- and subsequently for Dell -- will be largely in word of mouth. Take a long-term view and build the momentum one great customer experience at a time right now!  track my votes
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