programatix

When you ask for suggestions try responding to them

Dell Community, Dell Web Site, IdeaStorm submitted by jervis961 3 days ago

This Idea is 2 fold.

First you created a website for customers to submit ideas and hardy ever give feedback. There are currently 14 ideas on the front page that haven't been tagged yet. Dell tells us that you talk about these top ideas 1 - 2 times a week. How hard is it to tag an idea after you talk about it?

Second you post an article on Direct 2 Dell about the new Dell home page and ask for suggestions. I posted a reply yesterday afternoon with links to several Ideas I had posted over the last year on the topic. Not only did I never get a response on any of them on IdeaStorm but they get ignored on Direct 2 Dell as well.

http://direct2dell.com/one2one/archive/2008/07/02/the-redesign-of-the-new-del... Comment »

Computer operated chess board

Gaming, New Product Ideas submitted by youngexzec08 3 days ago

It's a computer operated chess board. which is controlled by a wireless keypad made just the game of chess. it's a system that u can hook up to your desktop and you and your opponet can sit across from one another and control their pieces through the keyboard. For example instead of moving the knight with your hands you can press k3 so that the knight will move to the space on the board. and you can also play the game online. for example same rules apply and the pieces will move on both of the computerized chess boards... a gaming experience that will have millions of chess players very happy. and excited to play. 6 Comments »

Bad experience in DELL product

Inspiron products, Laptops submitted by ponnisa1 3 days ago

I am very very frustrated inthe dell product
Last week i buy a Dell Inspiron notebook through online after receiving the Notebook,I notice that my web cam, Internal microphone extrenal microphone jack not working and also my DVD drive giving more noise.
Three time onsite engineer came to solve that problem.My time waste,my money waste.
Now my notebook is not a new notebook it like a second notebook.
Wrost Quality assuanrance in the Dell
I think better if they make complete check before issuing the product to the customer.

I am afarid for recomending others to buy dell product. 2 Comments »

Laptop/TV

Accessories (Keyboards, etc.), Laptops submitted by ninobrownpbs Jun 30

Why not have a TV you can use as a laptop as well. The device would look like a laptop but have a screen on the top of the device and one on the inside of the device opposite from the top screen.With the device closed you have a LCD TV but when you open it up its another laptop. This way this device is portable. Must have a protecting cover for the top screen. This device should still be able to play DVDs and CDs also IPOD and MP3 hookups. The TV portion should come in LCD or plasma, 720p or 1080p or if not have a TV on the top then maybe a digital picture frame. This could also be used in cars, strapped to the back of car seats. 2 Comments »

split/screen

Monitors and Displays submitted by bjizle Jun 30

to make things more easier to multi task. they should make it to were u could split the screen vertically/horizontally so that way you could be watching a movie while searching the net or any other combination. 15 Comments »

No Tracking on Hardware?!?

Service and Support, Desktops and Laptops submitted by jpwolf777 Jun 30

Quick story:
My hard drive was malfunctioning shortly after purchasing a Dell notebook. I spent all that money on the notebook, and something went wrong. Within no time, I contacted Dell to get the issue resolved. I am under warranty as well, so there should be no problem right? Wrong. They sent me a refurbished hard drive. Now here's the problem: Why am I not entitled to a new hard drive? (not refurbished!)

Problem:
The issue is Dell does not track their hardware. They cannot tell me the history of the product, but can only assure me that all their products are tested. Considering my history and problems with Dell products, and the recent fact that my notebook's hard drive started malfunctioning shortly after receiving it, you could see my lack of faith.

They won't send me a new one, because after they buy it from the manufacturer, they have to test it first, and then are obligated to label it refurbished, where there is an issue.

I would have no problem receiving that new hard drive, but Dell can't tell me whether it was that brand new one because again, they don't track hardware.

For the record my case is still in limbo because of this, and this is a very important matter worth looking into. Hopefully I can get some support for this matter, or that someone will take notice so that my issue can be solved, and also provide a resolution to those future customers, or anyone else having the same problem.

Thanks. 13 Comments »

Discounts, Credit, or Cash for Recycling Old Laptops and Computers

Sales Strategies submitted by wendaline Jun 19

I think Dell should offer customers either a discount, credit, or cash back for recycling their old computers. Both HP and Toshiba do this, so, why not Dell? If they did this it would help the enviroment while gaining loyal customers or keeping already loyal customers from going to their competetors AND they could refurbish the old parts and start selling refurbished computers at lower prices for those of us who can't afford to spend a fortune on a new computer. Come on Dell execs listen to your consumers, the ones who pay your salery, and keep us as your customers. Do you really want the other companies to win? Comment »

Sales Chat Staff Should be Informed of Product Launches

Sales Strategies, Service and Support submitted by slateslate Jun 18

I asked a "live sales chat person/avatar" when the Latitude E-Series would be released.

Sales Chat Person didn't know and stated that the sales chat staff don't have that information.

Given that the E-series should be released in the next couple of months, someone should inform the sales chat staff of the approximate date of the release.

As an aside, the E-series looks extremely great. Finally something that gives the Thinkpad a run for its money.

Please don't let the initial batch suffer quality control problems like the M1330 and Inspiron 1420/1520 releases. 2 Comments »

Blu-Ray combo drives

Accessories (Keyboards, etc.), Sales Strategies, XPS products submitted by randoman00 Mar 3

Rather then simply offering the expensive 500 dollar slot loading BD-R drive for the XPS laptops, offer a less expensive Blu-ray combo drive for the XPS laptops. I am not sure everybody has the need to burn 25 gig disks yet but might like to use it watch HD movies. 6 Comments »

Enforce the age limit on Ideastorm during REGISTRATION

IdeaStorm submitted by phubert Apr 14

Since there has been a -small- flap over the age limit for IdeaStorm participants,

ADD a "birth year" choice to the registration submission form, and at that point inform those "under 18" of the restriction.

This would end any questions or confusion after-the-fact. 20 Comments »

Cheaper Blu-Ray

Accessories (Keyboards, etc.) submitted by jim1027 Apr 16

Please offer a cheaper Blu-Ray drive option, that can compete with Sony's and Hp's and Toshiba's blu-ray drives.

Yes I realize you added the capability to write blu-rays but I don't think all of your customers need that, and would prefer if they had the option to buy a read only.
Promote if you feel the same way.... 1 Comment »

BOYCOTT VISTA!

Operating Systems submitted by reg 03/21/07

Dell Dudes,

Microsoft reserves the right to spy on your computer.

The more you learn how Microsoft EULA has the right to enter your computer, check out what software you are using, and also use the DRM tools in Vista to prevent you from seeing files, data, videos, or hearing 'unauthorized' music files - the more you get a sick, sinking feeling in your gut that someone else has taken control of your machine.

US Federal Government Agencies have BANNED Microsoft Vista, and for good reason.

The Microsoft EULA takes control of your machine, stating directly: "this agreement only gives you some rights to use the software. Microsoft reserves all other rights." Even potentially deleting files or disabling programs.

Compared to the costs of Apple OS X or any Linux Distribution,

The Costs of Windows Vista are Unacceptable.

Keep in mind that Microsoft was convicted by U.S. Courts for its criminal behavior, and is being forced to pay $4 million A Day by the European Union for being in violation of their judgments.

Anti-freedom Vista takes away your rights - do you want to Confirm or Deny?

BOYCOTT WINDOWS VISTA MACHINES!

If you support Linux, freedom, democracy, or just want to keep control of Your own machine that You buy with Your own money, PROMOTE this idea now.

Microsoft - Where in the world did you think you were going to go today?

Let Dell know - You Don't Want Windows Vista. 818 Comments »

Customer Ratings for Each Dell Website

Advertising and Marketing submitted by joyscant1980 Apr 11

I live in Barbados and when I decided to buy a laptop I went straight to Dell. But my problem is that I cannot find any customers ratings on the Barbados website and had to go the US website to see the customers ratings. I do not think that is right because it does not tell me what the customers from my area feel about the product.

It does not have to be for each Caribbean country but at least from the Caribbean countries. 1 Comment »

don't let the US lag behind

Linux, XPS products submitted by miguel.hernaiz Apr 11

It's funny to see how Dell -a US company- offers some of the latest components in their computers to customers in other countries, while US customers have to wait longer.

Example: the XPS M1330 with Ubuntu Linux can already be configured in Europe to sport an Intel Core 2 Duo T8300 processor (2.40GHz,800,3M)... which is still NOT an option for US customers. hard to understand. 11 Comments »

Turn off latop screen via QuickSet

Monitors and Displays, Laptops submitted by lukemcurley Apr 7

Quick suggestion, please allow me to turn off my laptop screen completely with the QuickSet brightness control. Currently it does not and never goes completely black.

Not being able to do this means the laptop sucks battery when you are on a plane listening to music only via headphones and don't need the LCD sucking juice. Or often in my case listening to Internet radio at bedtime, the laptop screen even when dimmed to the max lights up the entire room.

I understand you can get some applications online to do this but Dell what is the point adding brightness control if you cannot turn brightness off. 6 Comments »

Updated Driver Releases

Dell Web Site, Latitude products submitted by gsulfaro Apr 7

I have noticed that the Video Card Drivers for the Intel X3100 Graphics Driver that ships on the Latitude D630 has not been updated since the 30/5/2007.

Intel have released several new revisions since then but the one on your website is still outdated and we are not able to install the package directly from the Intel website.

Please update your drivers. 2 Comments »

Protec MediaDirect's botton

Inspiron products submitted by toledo 08/02/07

Hi my friends; I from oaxaca mexico.

My idea is the next..

Sorry because of my english is not good.

I think that Dell must to protec MediaDirect's botton because some day I move my computer aN inspiron 9400 in its bag and a mutting's botton was press for long time, when I took my inspiron and put on the table the botton was continue press, then my pc was not work and I didn't know what happens, suddenly I see the botton was press and that was the reason that the pc was entering to "Auto Diagnostic" reboot.

THIS IS MY IDEA.

ATTE.
TOLEDO 1 Comment »

[Dell QuickSet] - Allow MediaDirect button to start any application

Software submitted by nachotronics 10/09/07

We should be able to choose wich application is started when we press that button. I personally find MediaDirect useless, and prefer the button to launch firefox, winamp or anything other than that. Well, it can be done by some registry hacking but could be easier if Dell's QuickSet let me choose. Simple as that. Comment »

Custimizing home computers

Sales Strategies, Desktops and Laptops submitted by karlgo Apr 3

I was very disapointed to read the article from Dell upper management saying they will move away from customizing computers. That is the very reason I switched to Dell! It must be time to move on because when it comes down to it, they all make PCs about the same don't they. I can't tell enough how that is a bad idea. Everyone is panicing because of a temporary slow-down in our economy. Dell is panicing. They do this and Dell will drive so many customers right in the arms of HP. Dell is making a huge mistake in competing with HP...Dell blinked. 17 Comments »

RESTORE our ability to EDIT our own IDEAS- with Dell Moderation!

IdeaStorm submitted by phubert Mar 12

Dell folk:

Did you ANNOUNCE that you were REMOVING the ability for submitters to EDIT their submissions???

When did THIS disappear?????? 79 Comments »