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How IdeaStorm Works:
Laptops, Laptop Power submitted by badblood 05/20/07 **UNDER REVIEW**
MagSafe power connectors, by Apple, are magnetic power connectors that pull out harmlessly when the cord is tripped upon. Easier way to OPT OUT of Dell selling my private information Advertising and Marketing submitted by ninefoot3 10/17/07 **IN PROGRESS**
I rec'd a brochure yesterday saying Dell and DFS were going to share my private info with other 3rd party companies for marketing purposes. Well, it said that in about 5,000 words or so. At the end is a box stating that I may opt-out of this by calling the number listed or writing a letter (including certain info) and send it to the listed address. Goal: Dell FREEDOM Box - A Fully Open System for Home Users by 2010 Dell, Linux, Desktops and Laptops submitted by dpic 11/29/07
Set a goal of having at least one fully open system for home users by the end of 2010! This would be Dell's greatest endeavor yet! Make XP/Linux drivers available for all model even if only Vista is pre-installed Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**
There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available. Standardize Power Cables for Laptops Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**
Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades. Put Ubuntu on the list of operating systems when building a PC! Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own. Make Linux and no Operating system standard options on all future products Operating Systems submitted by jervis961 08/17/07 **REVIEWED**
OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices. There should be an option of having no trialware on all computers Software submitted by jervis961 08/23/07 **REVIEWED**
Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here? Sales Strategies submitted by polarwolf 02/28/07 This one is a short and easy one...if Dell doesn't want or can't offer OS-less consumer PCs or laptops, at least make it easier for customers to claim the refund they're intitled to in the Microsoft EULA if they don't accept the terms of the license. 21 Comments » Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart 02/16/07 **PARTIALLY IMPLEMENTED**
Service and Support submitted by xhotardx 02/24/07 How about auctually including real install cd's for the original OS. So when you have to reimage I dont have to spend 2 hours uninstalling stuff that I dont want. Why can these not be provided for free? If a consumer is paying for a license there is no reason that you cant front the 4 cents and give them a copy of that software (even microsoft is cool with that). 10 Comments » Operating Systems submitted by icantseeyou 02/21/07 **IMPLEMENTED**
From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista. Stop making excuses, and start paying attention. WE WANT LINUX!!! Linux submitted by homer 02/28/07
Dear Michael Dell, We are listening, and as a result, we are working with Novell to certify our corporate client products for Linux, including our OptiPlex desktops, Latitude notebooks and Dell Precision workstations. Well you are obviously not listening. The vast majority of the Linux requests on this site are not from "corporate" customers, they are from end users seeking home computing Linux solutions. Are you listening yet? This is another step towards ensuring that our customers have a good experience with Linux on our systems. It's not a step forward, it's a sidestep shuffle. What exactly are you afraid of ... that people might actually prefer Linux to Windows? I could build and "certify" a Linux workstation in 20 minutes, without the assistance of production facilities and a team of engineers, why is this such a problem for the world's biggest OEM? Are you suggesting that Linux somehow represents a "problem" with regards to hardware, and that it's going to take a team of rocket scientists months to discover Linux compatible components? Right now, Linux works with virtually the same hardware that WIndows XP does, and considerably more hardware than Vista ... but that doesn't seem to have prevented you "certifying" Vista (a.k.a. Windows ME2). What a joke! As this community knows, there is no single customer preference for a distribution of Linux. In the last week, the IdeaStorm community suggested more than half a dozen distributions. We don't want to pick one distribution and alienate users with a preference for another. No, no, no, no. That's not how it works. This is just more excuses. At the end of the day, Linux is Linux is Linux. The distro is not that significant (other than the distinction between a commercial or community distro). Surely the CEO of one of the world's biggest companies can make a decision. Pick a Linux distro and run with it. And stop making excuses. My personal preference is for Fedora Core, but if you offered an Ubuntu desktop machine, I'd buy it, because (like I said) at the end of the day it is Linux that is important, not the distro. My primary motivation is to keep my money out of Microsoft's pockets and have an OS ... any OS ... that is not Windows. I can, and probably will, switch between half a dozen distros during the lifespan of that hardware. However, it is extremely important that you offer pre-installed Linux workstations to end-users, rather than just "OS-free" systems, because without this option, you will be helping to perpetuate the misconception that Linux is not popular. Well congratulations, you have just discovered exactly how much of a misconception this really is. Maybe you should have considered DellIdeaStorm years ago, rather than sit around waiting for point-of-sale figures that could not ever accurately reflect the popularity of something that is a free download. Trust me ... you will not alienate anyone by making a firm choice of distro support. I'm sure the tens of thousands of home users, who are demanding Linux from Dell, will be overjoyed just to have a choice of any Linux distro. We want users to have the opportunity to help define the market for Linux on desktop and notebook systems. This is just nonsensical marketing gobbledegook. Say what you mean, and stop obfuscating the truth with gibberish. You can "define" the market right now ... by selling us what we want, rather than what Microsoft dictates you sell to us. The 200000+ vote for Linux should be a clear enough "definition" for anyone ... who's prepared to listen ... and not bury his head in the sand. In addition to working with Novell, Bad move. By all means offer Microvell to any corporate user gullible enough to swallow Steve Ballmer's baseless FUD about Microsoft's intellectual property, but I think you'll find home users rather less than receptive to any distro offerings from any company that sleeps with the enemy. we are also working with other distributors and evaluating the possibility of additional certifications across our product line. This is the only promising statement in the whole response, but it sounds like a lot of hot air to me. Actions, not words. GIVE US LINUX! Are you trying to rejuvenate sales or not? Give the customers what they want. We are continuing to investigate your other Linux-related ideas, so please continue to check here for updates. Oh I'll be sure to, but I'm not holding my breath. Microsoft has you far too firmly under their thumb for me to seriously expect any positive changes at Dell. Thanks for giving us all a glimmer of (false) hope, though. 68 Comments » Drop Vista altogether on 20th May Operating Systems submitted by steveoc 04/20/07
http://www.mikealix.com/nj990524.htm< May - 1999 Advertising and Marketing, Operating Systems submitted by transit60 04/20/07
"this new operating system is a system hog" "it takes too much RAM to run" "my programs crash on this system" "my hardware doesn't support it" "upgrading to this OS is a nightmare" "Microsoft released this OS too soon" "this OS is bloated" "I have to upgrade all of my hardware if I want to use this OS" EASY Refund Form for MS Vista and Works Service and Support submitted by reg 03/26/07
. Dell & Vista pushed me to buy a Mac Operating Systems, Service and Support submitted by dsfdecker 04/20/07 I've been a "Dell only" customer for at least 10 years both at home and at work. I wanted a 12" laptop, but didn't like the Latitude D412 because of the external CD drive. When the XPS 1210 came out, I was interested. When I was finally ready to purchase the XPS 1210, Windows Vista had been released about 3 weeks earlier. Since all the reviews about Vista I'd seen were only mediocre at best, I was really surprised to find that Dell wouldn't offer the 1210 with XP. I waited another few weeks, tried again, same answer. I was told I could buy the computer, uninstall Vista, purchase XP and install it. Are you kidding me? Give me a break. I began to look at other laptops. Just for the fun of it, I looked at the Mac Book and found that I would get a LOT more computer for a surprisingly less price than the XPS 1210. And I don't have to use Vista. Until now, I've had a really great experience with Dell computers, but I'm saving about $1,500 buying a more powerful MacBook than the XPS 1210. I'll let you know how it all works out. Dell -- learn from this mistake!!! 8 Comments » Operating Systems submitted by fcolao 04/20/07
Unfortunately, Dell has to march in lockstep with MS. Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**
Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS. Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**
I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.  track my votes
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