Linux promotion
Advertising and Marketing, Dell Web Site, Linux submitted by alfadaemon
06/19/07
I don't know about you, but I noticed the label that you get when entering the only part of Dell site that you get for sure to see Ubuntu Linux.
The label that you first see on the site (The one with BIGGER LETTERS). I don't know about you but when someone ask me where they can find the "famous" Ubuntu-Dell computer I redirect them to www.dell.com/open, and what do you get in there? I frightening: "Not sure Open Source is for You?" What's this kind of marketing? You tell someone, hey there is Dell selling Linux computers but if you not sure if Linux is for you, come get a Windows PC!!!!
I believe that Linux is not only for the "Already an Open Source fan", Ubuntu, and Linux, is ready for much more of that. Why don't change that with something that motivate people to search and get involved in the Linux world?
I know that Dell is getting more $$$ for the Windows' computers, but I don't think this is the right way to promote a "new" product.
1580
Smaller Power Bricks
Laptops submitted by drew08867
06/28/07
I know they've gotten smaller with the new line of inspirons, but lenovo's are still something to be rivaled. What is the point of having a thin/light laptop and a heavy power brick you have to carry around with it?
1150
Inspiron Notebooks with option of transreflective LCD (sunlight/high ambient light readable)
Inspiron products, Monitors and Displays, Laptops submitted by benjesuit
06/21/07
Cell phones, PDA's, Automotive GPS units have them. The time has come that at least a one of your notebooks should have them as an option.
With the near ubiquity of Wifi in metropolitan areas as well as in many park areas...
Not to mention 3G and CDMA EVDO wireless celluar broadband...
The places where a notebook can be used and stay connected to the net or VPN are near limitless.
Business lunch done al fresco. Lunch on the lawn of central park while writing. Sitting out on your deck while watching the markets. Whatever one uses their computer for, it can now be done in the open air.*
Example of Dell's ATG Latitude w transreflective screen versus an IBM w/o
* notebooks should not be used at the beach due to salt air corrosion. They should also not be used in rainy conditions. And certainly shouldn't be used while lounge wading in a pool or Jacuzzi.
2320
Extend offers like Linux pre-installation to the UK & Europe
Dell, Linux submitted by leftcase
05/03/07 **PARTIALLY IMPLEMENTED**
First of all - well done Dell for listening to the people and making some brave decisions about the operating systems you provide your computers with.
Supplying pre-installed Linux (and XP instead of Vista for that matter) goes a good way towards giving customers what they want.
One thing that is slightly irritating however is that none of these offers are available outside of the US. Browsing through peoples comments, blogs and the Dell forums reveals that many people from the UK (for example), want the opportunity to get pre-installed Linux on their new Dell PCs.
The UK and Europe marketplace is not insignificant, and many people feel that you should extend your offer to this market too.
Please see Ideas In Action for additional information. Ubuntu Linux in other countries is coming soon.
7950
Switch to New Lithium-Sulfur batteries: Carries a longer charge, double the lifetime, Environmentally friendly, no toxic heavy metals, cheaper to produce, lighter weight
Environment, Laptop Power submitted by reg
06/10/07
Recharge Lithium-Sulfur over and over again. Sulfur is cheaper than heavy metals, and friendly to the environment. No toxic metals, and also better performing in colder temperatures. Lithium-Sulfur batteries also weigh less than Lithium Ion batteries.
More Power, Lower Costs, Safer for the environment, Easier to carry:
Lithium-Sulfur Batteries.
We Need A New Source of Power! MORE POWER!
3720
have a choice to opt out -
Software submitted by qladyhawke
06/30/07
For those who already have high-speed service such as DSL and Cable we don't need the extra programs for dial-up service. Give us the choice to not have it pre-installed.
600
Backlit Keyboards
Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu
02/21/07 **PARTIALLY IMPLEMENTED**
I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.
I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.
Check out the white LED backlights on the <ahref>XPS M1730.
22310
Ubuntu PCs need more video card options
Accessories (Keyboards, etc.), Linux, Desktops and Laptops submitted by nkmhutirv
06/13/07
Dell desktops and notebooks preloaded with Ubuntu should have more video cards to choose from!
I do not know how Nvidia 7300LE compares to other video cards, but I do not belive TurboCache is suitable even for the most casual gaming.TurboCache's memory sharing technology is just not suitable. Yes, I do play 3d accelerated games from time to time on Ubuntu! You could offer some Nvidia 7600, 7800 or some other medium range video card. Nothing fancy, just something to allow some 3d effects.
Even Dell PCs preloaded with FreeDos have 2 video cards to choose from:
128MB ATI Radeon X1300 [Included in Price]
256MB ATI Radeon X1300 Pro [add $50 or $2/month1]
With Ubuntu PCs you have to choose between a range of just one video card:
correction: you have 2 options:
Intel® Graphics Media Accelerator 950 [Included in Price]
256MB nVidia Geforce 7300LE TurboCache [add $50 or $2/month1]
But what's the difference between them? I want to play games 1-2 years old. I do not belive this will be posible with this kind of cards.
You could say Dell does not address gamers, but Dell's Windows based PCs have a lot more advanced video cards: "Stunning 3D graphics performance with the latest single and dual graphics cards in the market available". Unfortunately such advanced graphics is available only to Vista users, not even XP buyers!
Have you seen the noise (fuzz, amazement) 3d effects in Ubuntu have generated? You see, Ubuntu users appreciate 3d acceleration in Linux. Don't restrict them to just integrated graphics and TurboCache!
2700
ubuntu on my computer: open source for education
Education, Linux submitted by raymako
03/23/07 **UNDER REVIEW**
I am a french teacher working in the south of France .The school's computers are Dell and Nec computers.
Like most of my colleagues, I am using "opensource" (free) softwares, and specially Ubuntu for 2 years.
It works perfectly and the pupils who tried Ubuntu like it very much. I hope it will be possible to buy a Dell computer without Windows very soon and I hope that all the Dell computers of my school will use Ubuntu.
Not only because Ubuntu is free (even if it's not insignificant in a french school...) , but because working with Ubuntu forces you to understand and to think how and why you are using your (Dell) computer.
I know that I'm speaking and writing english language like a spanish cow, so I'm sorry.
I just want to finish my message with this: please be the first big computer manufacturer offering Ubuntu or Windows (which is very performant, but not the only one and specially at school) .
7070
6 major issues to be fixed by Dell
Dell, Sales Strategies, Service and Support submitted by jervis961
02/17/07
Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again.
1. Customer support needs to be in well spoken English and with employees who are allowed to do more than just read from a script. If they are speaking with a computer savvy customer the rep should be allowed to deviate from the script as long as they don't go outside the relm of normal policy.
2. Better options: Other companies offer high end components in small computers but Dell only supplies intel video processors in its 14" laptop. Dell needs to allow customers to get the size computer they need but with options from low cost through the high end so they can get a computer that is "Purely you".
3. Less forced options: I hate that I am paying for and XPS with internet security when I don't need it because I already have a subsciption that will transfer over or AOL is installed when I know I don't need it. They need to add an option of none of the above to all the added software sections.
4. Better pricing: Why is it over $200 to upgrade from 1 GB of 533 MHZ ram to 2 GB of 677 MHZ RAM? I can go to Crucial.com and get the 2GB 677MHZ kit for under $200. Upgrading with Dell after you own is even worse at over $300 this is crazy.
5. Custom Dell website: Customers want to feel special why not make a MYDELL website that when you log in you get a site designed the way you want it. If you aren't interested in the small business site it gets removed, you don't like to go thru the accessories sections when customizing a system so you don't see that section. Click on customer support and a list of your computer pops up asking which one you need help with and only shows the options for that system.
6. Customer loyalty rewards: I have bought 6 Dell systems over the last few years, why can't I get better customer service or pricing due to my loyalty to the company?
6895
Visible Link to IdeaStorm on main Dell site
Advertising and Marketing, Dell Web Site, IdeaStorm submitted by ipaw
07/01/07 **PARTIALLY IMPLEMENTED**
IdeaStorm should have a visible link and explanation on the main Dell site as well as a Desktop shortcut on all new installations.
I've been a Dell customer since my XPS-500 back in the mid 90's and I only just found out about IdeaStorm through a PodCast.
If people know they can have a voice and make a difference, they'll use it.
Thanks
This idea has been partially implemented, as our new home page now has a prominent link to "Dell Community" - within that page are links to IdeaStorm and our other community properties, including Dell Community Forums, Direct2Dell, StudioDell, etc. Thanks for the idea!!!
9230
Support for Open Document Format
Operating Systems, Software submitted by lordshipmayhem
06/12/07
Dell should encourage support for Open Document Format:
- provide a page listing the benefits of ODF over proprietary formats (OOXML and other Microsoft "standards")
- Link to the home pages of applications that support ODF (OpenOffice.org, StarOffice, KOffice)
ODF is designed to be both platform and application agnostic: anyone who wants to write one, can create applications that allow you to use any ODF file, without losing file formatting. The objective is to allow any user to keep access to their data even if the maintainer of the application the data was saved in ends up going out of business or ending support for the application in question.
I don't know about you, but I have some files that were written in word processing software that no longer exists, in a couple of cases on platforms that don't exist outside of the hands of museums and collectors. Those files are at best extremely difficult if not utterly impossible to open now.
3670
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