mlubby

Quit forcing McAfee subscriptions

Software, Laptops submitted by kyliemanders Jul 26

I bought a 15" Studio laptop and was unable to order WITHOUT the McAfee $79 per year four year subscription. The first thing I do is uninstall. I would prefer to use Windows Defender. 6 Comments »

Use magsafe power connectors

Laptops, Laptop Power submitted by badblood 05/20/07 **UNDER REVIEW**

MagSafe power connectors, by Apple, are magnetic power connectors that pull out harmlessly when the cord is tripped upon.



They are very cool and quite sensible.





103 Comments »

MagSafe - Magnetic powercord plug

Accessories (Keyboards, etc.), Laptop Power submitted by thorin_2 02/21/07

Awesome feature that all my Mac user friends have on their MacBook Pros.

From WIkipedia.com: The MagSafe connector is a new power connector introduced in conjunction with the MacBook Pro at the MacWorld Expo in San Francisco on January 10, 2006. The MagSafe connector is held in place magnetically. As a result, if it is tugged on—for instance, by someone tripping over the cord—it comes out of the socket safely, without damaging it or the computer or pulling the computer off its table or desk.

I checked, and Apple doesn't have a patent on it...yet. They have a patent pending status however there are plenty of examples of prior art. See http://www.techdirt.com/articles/20060112/1555226.shtml for example. 13 Comments »

Built-in camera in notebook lid

Accessories (Keyboards, etc.), Laptops submitted by filipzahradnik 05/06/07

I'd love to see a small camera built into the lid of the notebook - just above the display. Some notebooks (like Asus) already have it and it works great for video calling. This would save people having to lug a web cam around... 4 Comments »

Gigabit ethernet throughout

Dell, Simplify IT submitted by boolda 07/09/07

Threre is not point in sticking with old fast ethernet, particularly, when gigabit ethernet is so cheap. Use gigabit ethernet in all your products. 5 Comments »

XPS M1530 Led Monitor lighting

Monitors and Displays, XPS products submitted by valerio.gioia 12/27/07

Led lighting for XPS M1530 displays would be a really interesting option. Many people would choose that display since there is less power consumption and led life is really higher than CCFL tubes! 23 Comments »

All possible options should be available via the website

Dell Web Site submitted by steve0073 07/27/07

On the Dell website, many options are not available. But they are available when ordering by phone. For example, the Inspiron 1720 can't be configured with an 7200rpm harddrive, but it can be ordered with such harddrives by phone (yes, I asked).

Now, this is what I don't get:
Every person who wasn't asleep during the last 20 years can tell you that taking orders by phone is much, much more expensive for a company than taking orders via a website. Orders by phone take time, use up expensive human resources. You maybe need to hire more people for this, and the already hired ones are stressed out and don't have the time for real special cases where they would be really needed. And they maybe even forget to call you back because they're just too busy (yes, happened to me twice now).
That adds up to more costs and bad customer service.
If you would allow configuring everything on the website, you would have a lot less people calling your customer service.

So please Dell, provide all the possible options directly on the website so we can order what we want/need much easier and with less stress, and less cost for you. 5 Comments »

Optical mice only please

Accessories (Keyboards, etc.) submitted by falbert May 22

How come we can still get in 2008 mechanical mice. Come on guys, in 2008 there should be only optical mice available. Also please make it clear on the web site what people are purchasing. 26 Comments »

Allow Anti-Virus as Optional

Sales Strategies, Software submitted by rgb66rgb 09/20/07 **UNDER REVIEW**

Some purchasers already have subscriptions to anti-virus products that can be ported to new systems. Not having a 'no anti-virus' option on every system order page forces those users to essentially buy two licenses when only one machine will be used.







61 Comments »

Have Firefox pre-installed as default browser

Software submitted by robinjfisher 02/19/07 **REVIEWED**

Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.





1199 Comments »

Include a totally free ANTIVIRUS

Software submitted by estebanhillcoat Jul 26

Include only a totally free antivirus solution like AVG, AVAST, AVIRA & etc.

Avoid all types of trialware software and remember that customers pay for YOUR HARDWARE not to watch COMMERCIALS. 16 Comments »

Driver NAMES!!!!

Dell Web Site, Inspiron products submitted by comprevolution Aug 8

So, i'm reinstalling windows xp on my inspirons 1420 and 531 and i'm really dis liking the fact that ever driver when i download it is named.
R12423508 which tells me nothing about nothing. I know that isn't across to board with other companies. I download an Nvidia driver from the Nvidia site and it says what it is. Could you please look into renaming drivers. even if it was just the brand or company of the hardware. but something like

Nvidia 8600 GT 2.7.2008

company| model or item | date created

this could be in any variation. 6 Comments »

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 63 Comments »

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
105 Comments »

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





149 Comments »

Dissipate heat from the back of the LCD; not the laptop's bottom

Accessories (Keyboards, etc.), Monitors and Displays, Laptops submitted by endolith 06/10/07

The name for these devices has been changed from "laptop" to "notebook", because the bottoms of these things get so hot they slow cook your legs if you try to hold them on your lap. I've been using mine with a big cloth pad underneath since I got it, and it still heats up my legs.

The problem is that the heat is designed to dissipate mostly from the bottom. That's why the modern Dell laptops have little rubber bumper feet, so that, theoretically, you'll use it on a table and the fan will draw air past the bottom surface of the laptop. Back in reality, everyone just uses them on their laps or couches and the little rubber feet break off and get lost.

What you should do instead is route the heat to fins on the back of the LCD, where it will easily be dissipated. (You know, the part that's almost vertical, prone to convection, and always exposed to the environment instead of legs?) The parts that contact the lap should then be thoroughly insulated.

Options for routing the heat into the LCD:

• Actively liquid-cooled laptops with little pumps and such.
• Passive liquid heat pipes using alcohol or other working fluid that condenses in the heatsink, drips back down by gravity into the main body of the laptop, is warmed and evaporated to flow back up and be cooled in the heat sink, etc.
• Active air cooling with the normal laptop fan blowing air into open ducts that go up the LCD housing
• Very passive cooling that just leaves open ducts for air to naturally convect up the LCD housing like a chimney.

• Rotational coupling built into or coaxial with the LCD's hinges
• Flexible hoses

New Inspiron 1720/21 - DVI-D or HDMI port.

Accessories (Keyboards, etc.), Inspiron products submitted by benjesuit 06/26/07

Ummm.... What happened Dell? No DVI-D or HDMI port? 11 Comments »

Option for gigabit ethernet for new Inspirons.

Inspiron products submitted by benjesuit 06/29/07

Currently, only 10/100 is offered.

Would be awfully nice to have the option to have gigabit ethernet on the Inspiron 1520/21, 1720/21.

That being 10/100/1000. 7 Comments »

DVI or HDMI out on all laptops models?

Accessories (Keyboards, etc.), Laptops submitted by tommarnk 07/06/07 **PARTIALLY IMPLEMENTED**

this would be a big jump, if dell add "DVI out" on all dell laptops, so people can connect to there LCD Displays or LCD HDTVs natively

the picture quality will be grealy improved

this should be easy to do as most of new chipsets has dvi out

not many laptop manufacturers add "dvi out" to there lower end products, so it might be a wise move to do so

all LCD monitors and lcd hdtvs has dvi or hdmi in so it might work well

and meybe remove the old VGA out and put a singel DVI-I, it can be used as analog (VGA) to, by using VGA-to-DVI-I adapter like tose used on

standard computer graphic cards for years now

many people like me connect monitor via dvi or hdmi to get the best picture and color quality



The offerings for the XPS M1730: Dual-link DVI-I (support for 30-inch displays) and HDMI via DVI adapter. Check out all the specs for the new systems.

69 Comments »

Dell change your CD/DVD's to SATA for cable reduction allowing better cooling.

Desktops, Servers and Storage submitted by jorge 06/19/07 **PARTIALLY IMPLEMENTED**

Dell change CD/DVD's on your Desktop and Server models (All) to SATA. Using SATA cables reduces any ventilation restrictions which can occur with IDE ribbon cables. SATA also reduces configuration issues for new computer users, reducing support calls.

Start Jul 2nd: provided by florida web site design 7 Comments »