Ubuntu PCs need more video card options
Accessories (Keyboards, etc.), Linux, Desktops and Laptops submitted by nkmhutirv
06/13/07
Dell desktops and notebooks preloaded with Ubuntu should have more video cards to choose from!
I do not know how Nvidia 7300LE compares to other video cards, but I do not belive TurboCache is suitable even for the most casual gaming.TurboCache's memory sharing technology is just not suitable. Yes, I do play 3d accelerated games from time to time on Ubuntu! You could offer some Nvidia 7600, 7800 or some other medium range video card. Nothing fancy, just something to allow some 3d effects.
Even Dell PCs preloaded with FreeDos have 2 video cards to choose from:
128MB ATI Radeon X1300 [Included in Price]
256MB ATI Radeon X1300 Pro [add $50 or $2/month1]
With Ubuntu PCs you have to choose between a range of just one video card:
correction: you have 2 options:
Intel® Graphics Media Accelerator 950 [Included in Price]
256MB nVidia Geforce 7300LE TurboCache [add $50 or $2/month1]
But what's the difference between them? I want to play games 1-2 years old. I do not belive this will be posible with this kind of cards.
You could say Dell does not address gamers, but Dell's Windows based PCs have a lot more advanced video cards: "Stunning 3D graphics performance with the latest single and dual graphics cards in the market available". Unfortunately such advanced graphics is available only to Vista users, not even XP buyers!
Have you seen the noise (fuzz, amazement) 3d effects in Ubuntu have generated? You see, Ubuntu users appreciate 3d acceleration in Linux. Don't restrict them to just integrated graphics and TurboCache!
2700
Linux promotion
Advertising and Marketing, Dell Web Site, Linux submitted by alfadaemon
06/19/07
I don't know about you, but I noticed the label that you get when entering the only part of Dell site that you get for sure to see Ubuntu Linux.
The label that you first see on the site (The one with BIGGER LETTERS). I don't know about you but when someone ask me where they can find the "famous" Ubuntu-Dell computer I redirect them to www.dell.com/open, and what do you get in there? I frightening: "Not sure Open Source is for You?" What's this kind of marketing? You tell someone, hey there is Dell selling Linux computers but if you not sure if Linux is for you, come get a Windows PC!!!!
I believe that Linux is not only for the "Already an Open Source fan", Ubuntu, and Linux, is ready for much more of that. Why don't change that with something that motivate people to search and get involved in the Linux world?
I know that Dell is getting more $$$ for the Windows' computers, but I don't think this is the right way to promote a "new" product.
1590
Support for Open Document Format
Operating Systems, Software submitted by lordshipmayhem
06/12/07
Dell should encourage support for Open Document Format: - provide a page listing the benefits of ODF over proprietary formats (OOXML and other Microsoft "standards") - Link to the home pages of applications that support ODF (OpenOffice.org, StarOffice, KOffice)
ODF is designed to be both platform and application agnostic: anyone who wants to write one, can create applications that allow you to use any ODF file, without losing file formatting. The objective is to allow any user to keep access to their data even if the maintainer of the application the data was saved in ends up going out of business or ending support for the application in question.
I don't know about you, but I have some files that were written in word processing software that no longer exists, in a couple of cases on platforms that don't exist outside of the hands of museums and collectors. Those files are at best extremely difficult if not utterly impossible to open now.
3700
Extend offers like Linux pre-installation to the UK & Europe
Dell, Linux submitted by leftcase
05/03/07 **PARTIALLY IMPLEMENTED**
First of all - well done Dell for listening to the people and making some brave decisions about the operating systems you provide your computers with.
Supplying pre-installed Linux (and XP instead of Vista for that matter) goes a good way towards giving customers what they want.
One thing that is slightly irritating however is that none of these offers are available outside of the US. Browsing through peoples comments, blogs and the Dell forums reveals that many people from the UK (for example), want the opportunity to get pre-installed Linux on their new Dell PCs.
The UK and Europe marketplace is not insignificant, and many people feel that you should extend your offer to this market too.
 Please see Ideas In Action for additional information. Ubuntu Linux in other countries is coming soon.
7990
Ubuntu on 12.1 or 13.3 inch laptops
Linux, Laptops submitted by miceagol
05/31/07 **PARTIALLY IMPLEMENTED**
Preload Ubuntu on your 12.1 (XPS M1210) or 13.3 inch (XPS M1330) laptops. As it is now, there's only one choice for a laptop, and that choice is not a light laptop. The 12.1 inch and 13.3 inch laptops are much better to carry around than heavy 15 inch++ laptops.

 Check out the Idea in Action update.
10280
More Dell <-> Community Communication
IdeaStorm submitted by mistern
05/15/07
Certainly, Dell's move to start IdeaStorm was a good one, and I think it will improve the situation quite a bit.
What I'd like to see is more direct and spontaneous (but somewhat official) communication between Dell employees and the users of this site. dell_admin1 does communicate with us, but mainly about administrative issues.
You get our feedback. We want your feedback. Agree?
jmxz's part of the idea (his article was merged here): IdeasStorm needs more participation from Dell Management and EmployeesDell has meetings with the management to discuss Ideas that are posted to the site. Why can’t some of those managers stop by and ask questions or maybe enlighten users when they suggest an idea that isn’t feasible. I’m not saying they need to spend the whole day doing this but maybe just pop in once in a while. I believe that such conversations lead to better ideas not only from us but from Dell employees as well. This kind of interaction would also make users know that they are being listened to. Further information in the comments of this Idea.
4480
ubuntu on my computer: open source for education
Education, Linux submitted by raymako
03/23/07 **UNDER REVIEW**
I am a french teacher working in the south of France .The school's computers are Dell and Nec computers. Like most of my colleagues, I am using "opensource" (free) softwares, and specially Ubuntu for 2 years. It works perfectly and the pupils who tried Ubuntu like it very much. I hope it will be possible to buy a Dell computer without Windows very soon and I hope that all the Dell computers of my school will use Ubuntu. Not only because Ubuntu is free (even if it's not insignificant in a french school...) , but because working with Ubuntu forces you to understand and to think how and why you are using your (Dell) computer. I know that I'm speaking and writing english language like a spanish cow, so I'm sorry. I just want to finish my message with this: please be the first big computer manufacturer offering Ubuntu or Windows (which is very performant, but not the only one and specially at school) .
7100
Make Dell Ubuntu PCs available to businesses and non-profits
Linux, Sales Strategies, Small Business submitted by wyleyr
06/20/07 **UNDER REVIEW**
Dell is apparently not yet willing to sell Ubuntu-based PCs to business users, non-profits, or other organizations larger than a "home office." See this Ubuntu forum thread for more:
http://ubuntuforums.org/showthread.php?t=478975
If Dell is serious about offering "choice" to consumers -- the main reason that they're offering up Ubuntu -- they ought to offer it to all their customers, including commercial and non-profit organizations.
Perhaps the greatest barrier here is that these other customers often require different support contracts than home users. It wouldn't be necessary to offer the same support options to organizations that purchase Ubuntu PCs as are offered to home users, or to organizations that purchase Windows PCs. (Perhaps Dell doesn't need to offer any support at all, except for hardware; as long as Canonical can support these organizations.) But they ought to at least have the option of buying the boxes, even if they have to get support in a different way.
7460
Laptop Fans
Accessories (Keyboards, etc.), Laptops submitted by davew
02/18/07 **UNDER REVIEW**
Heat rises! Get the exhaust ports off the bottom of the laptops where it just blows back up into the machine. Put them out the side or the top and everything including processors, drives, batteries and the cooling systems themselves will run cooler and more efficiently. I already burned out one mother board, which thankfully was replaced under extended warrantee. I am so protective now that I never use my laptop without a supplemental cooling pad underneath, which blows the air out the sides. Unless this changes I would think twice about buying another or recommending a Dell laptop to anyone else without advising them of the problem.

5327
Make your legal team restrain themselves when they're trying to silence bloggers who are trying to help people buy from Dell.
Dell, Dell Community submitted by jmxz
06/15/07 **IMPLEMENTED**
Yesterday Dell sent the following letter to a blog that was giving advice on how to better order from the confusing Dell web site (like clarifying pros and cons of when you should go to the Small Business vs Home Office sections; and when you might do even better going to a Dell Kiosk- which Dell's own web site never makes clear). Rather than a take down notice from Legal, a polite email from Marketing with corrections to the inaccurate parts and specific requests to remove the confidential information would have been:
Better for the Blogger - because he wouldn't feel threatened. Better for Dell - because the article never would have been so widely publicized (I learned of it only because of the takedown notice). Better for Dell Customers - because the rest of the non-confidential information in the article could still help them.
- - - - - - - - - - from Tracy Holland to ben@consumerist.com date Jun 14, 2007 4:39 PM subject Posting by former Dell employee
Dear Ben,
Please remove the posting located at the following
http://consumerist.com/consumer/insiders/22-confessions-of-a-former-dell-sale...< contains information that is confidential and proprietary to Dell.
While not all aspects of the entry are accurate, ostensibly an ex-employee posted Dell's confidential information in violation of his or her employment agreement and confidentiality obligations (which prohibit the disclosure of such information both during and after the period of employment).
We would appreciate your prompt attention to this matter. Please confirm that the posting has been removed by the end of the day tomorrow.
Thank you, and please give me a call if you would like to discuss further.
Tracy Holland
Tracy J. Holland Counsel Dell Inc. - - - - - - - - - -
While some of the information wasn't correct; the blogger has been continually updating the article fixing inaccuracies as they're pointed out to him. Your legal team also referred to "confidential information" but never specified what was the offending confidential information that should be removed. It's a bit hard to guess what parts of that posting might have been considered confidential; because it seems like just about all the info in the article can be found (just with difficulty) browsing the Dell web site and Kiosks.
Ideas for your legal team: * For the case of this article - point out the "confidential" information (if there really is any) and I'm confident the blogger will remove that confidential information while keeping the rest of the helpful advice (which helps your customers buy Dells) up there. * In general - try to restrain yourselves from legal threats on Bloggers. It would probably have been nicer if someone from Dell Marketing asked the person to correct things; and the whole thing would have probably gone away quietly -- instead of being very visible on many high profile places on the internet and on mailing lists now. We hold ourselves at Dell and all our employees to high ethical standards and believe ex-employees have an obligation to uphold those standards. We live and learn in this new world of blogs and appreciate your suggestion.
3840
Recycle & refurbish old Dell PCs back to Dell for 10% discount
Environment submitted by reg
05/18/07
Recycle your old Dell back to Dell for a 10% discount on new equipment. Dell can then secure overwrite erase the hard drive, install Ubuntu + hardware drivers, then donate the hardware to unemployment, food stamp, and welfare offices Nationwide. The social services offices then can pass out the refurbished used equipment to its clients, and Dell can be given BIG tax breaks by the State and Federal Systems.

1. Recycle - Turn it in, don't landfill it. 2. Reuse - There is still life left in that old hardware 3. Reduce - Buy new electronics less often, get 5 years use out of every PC. 4. Refuse - wasteful spending, wasteful practices & wasteful companies. 5. Refute - Once wasteful practices or procedures are identified, correct the problem with Action!
12670
Downloadable, PDF format, full technical specs for all systems
Advertising and Marketing, Dell Web Site submitted by benjesuit
06/12/07 **REVIEWED**
Before I buy, I would like to have the options of downloading the full technical specifications of the system. Not just the brief specifications. Place a link under "tech specs" tab that allows you to view or download the full specification PDF file for those of us who care about and understand such things. This way everyone is satisfied. We are looking to improve the specs pages by making them consistent across all product lines, provide more in-depth specifications and making them available in a printable format.
13730
Same discounts available on Ubuntu and Windows
Linux, Operating Systems, Sales Strategies submitted by jonsmirl
06/12/07 **PARTIALLY IMPLEMENTED**
I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine?
15980
Implemented: Ubuntu Dell is Le$$ Than Windows Dell
Linux submitted by thebittersea
05/05/07 **IMPLEMENTED**
see comment from Erik down below... [Dell's Pricing Team]
$774 Inspiron 1420 (Ubuntu) Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache) Ubuntu version 7.04 Anti-glare, widescreen 14.1 inch display (1280x800) Intel Graphics Media Accelerator X3100 1GB Shared Dual Channel DDR2 at 667MHz 80GB SATA Hard Drive (5400RPM) 24X CD Burner/DVD Combo Drive Intel® 3945 802.11a/g Mini-card Integrated High Definition Audio
$824 Inspiron 1420 (Vista) Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache) Genuine Windows® Vista Home Basic Edition Anti-glare, widescreen 14.1 inch display (1280x800) Intel Graphics Media Accelerator X3100 1GB Shared Dual Channel DDR2 at 667MHz 80GB SATA Hard Drive (5400RPM) 24X CD writer/DVD Combo Drive Intel® 3945 802.11a/g Mini-card 56Whr Lithium Ion Battery (6 cell) Integrated High Definition Audio The difference in promotion pricing was due to an error on the site, which has been fixed.
33450
 track my votes
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