mjtanton

Send Best Ubuntu Laptop (and Desktop?) to PC Magazine!

Linux, Desktops and Laptops submitted by maccam94 05/01/07

PC Magazine is one of the most widely read computing magazines, and by sending your top Linux configurations to them for review, you will get the word out about your exciting new offerings, as well as generate awareness about Linux itself. 5 Comments »

Improve Web Site Photos of Products

Dell Web Site submitted by kenjennings 05/16/07

The product photos on the Dell web site are dismal, boring, and dull to the point of detracting from the products. My wife's Inspiron laptop arrived yesterday and it looks magnificent in real life -- nothing like web site pictures. I actually looked up the laptop on the web site again to make sure she wasn't mistakenly shipped the wrong model.

Whoever does this -- marketing,PR, IT -- needs to get a better camera or maybe some photography and art design courses. The real life Inspiron looks slick, pearly, and lustrous while the web site's photos look like flat, grey, plastic. 4 Comments »

Bring the Latitude to the Home/Home Office (Latitude equals Dell style and quality as it SHOULD be!)

Latitude products, Sales Strategies submitted by hotuan87 05/18/07

Compare the touch and feel of a MacBook to that of an Inspiron. It doesn't compare. The Inspiron isn't as stylish, and has a cheap plasticky feel. The MacBooks are solid, sturdy, and, if you have a MacBook PRO, made of metal.
For college students such as myself who put our computers through the abuse of daily use, it only gets worse. My Mac colleagues, however, still show off their shiny (literally) only slightly beaten MacBooks.

The Latitude, however, is everything the Inspiron should be in terms of design and style. Don't limit the Latitude to just Business users, get it to your average consumer!

People shouldn't be comparing the look and feel of MacBooks to Inspirons, they should be comparing them to Latitudes! 3 Comments »

6 major issues to be fixed by Dell

Dell, Sales Strategies, Service and Support submitted by jervis961 02/17/07

Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again.

1. Customer support needs to be in well spoken English and with employees who are allowed to do more than just read from a script. If they are speaking with a computer savvy customer the rep should be allowed to deviate from the script as long as they don't go outside the relm of normal policy.

2. Better options: Other companies offer high end components in small computers but Dell only supplies intel video processors in its 14" laptop. Dell needs to allow customers to get the size computer they need but with options from low cost through the high end so they can get a computer that is "Purely you".

3. Less forced options: I hate that I am paying for and XPS with internet security when I don't need it because I already have a subsciption that will transfer over or AOL is installed when I know I don't need it. They need to add an option of none of the above to all the added software sections.

4. Better pricing: Why is it over $200 to upgrade from 1 GB of 533 MHZ ram to 2 GB of 677 MHZ RAM? I can go to Crucial.com and get the 2GB 677MHZ kit for under $200. Upgrading with Dell after you own is even worse at over $300 this is crazy.

5. Custom Dell website: Customers want to feel special why not make a MYDELL website that when you log in you get a site designed the way you want it. If you aren't interested in the small business site it gets removed, you don't like to go thru the accessories sections when customizing a system so you don't see that section. Click on customer support and a list of your computer pops up asking which one you need help with and only shows the options for that system.

6. Customer loyalty rewards: I have bought 6 Dell systems over the last few years, why can't I get better customer service or pricing due to my loyalty to the company? 72 Comments »

Actually promote Desktop Linux

Advertising and Marketing, Desktops, Linux submitted by mrvertigo 05/10/07

Dell offered desktop Linux once but seemingly did not market it as much as it could have, the company did not make money on a Linux desktop and decided to stop offering it, this is one reason that dell needs to effectively market its newest offertings
as a desktop alternative!!!

Without a REAL attempt to market this it will die like attempts by so many others, Dell has the resources to market this!

Lets get desktop lnux out there guys! 4 Comments »

AND THIS...MAKE IT!

New Product Ideas, Laptops submitted by badblood 05/17/07

22 Comments »

Add some colors!

Accessories (Keyboards, etc.), Desktops and Laptops submitted by bajtalan.hunor 02/24/07 **PARTIALLY IMPLEMENTED**

In my opinion nowadays colors like gray or black are getting too old. Why Dell does not follow other companies like Sony or Apple or the tiny Flybook. People like colors because it expresses their personality, not everybody is a businessman or businesswoman, we like colors. For example white is getting more and more popular but there are other trendy colors out there.

So PLEASE ADD SOME COLOR TO YOUR NOTEBOOK AND DESKTOP LINES and make them look like jewelry and not like a piece of plastic, do some cool design.

We like to show a laptop to which people say WOW. So the "WOW STARTS NOW"!



The new Inspiron and XPS notebooks do come in colors now, but stay tuned for more ways to customize the look of your PC.

21 Comments »

Don't limit Ubuntu sales (like the media's reporting you are doing)

Linux, Sales Strategies submitted by jmxz 05/08/07

From: http://techiqmag.com/2007/05/08/dell-limits-ubuntu-linux-sales/

If you’re planning to load up on Dell’s new Ubuntu Linux systems for a corporate department or small business, Dell may have a surprise for you. As the old saying goes, read the fine print.

Yeah, I know the article mentions you have similar limitations on Windows Home machines -- but don't limit the Ubuntu sales for small-businesses. It's not clear from the article if you intend to do that or not. 8 Comments »

Advertise Ubuntu a little more loudly

Advertising and Marketing, Linux submitted by zhinker 05/16/07 **NOT NOW**

I may be wrong about this but it doesn't seem to me like Dell's done any sort of advertising at all for the new Ubuntu pc's that it'll be rolling out soon, except for it's initial declaration I haven't heard a word about on any non-linux media (everyone using linux knows about it of course).

Unless Dell is planning on marketing this solely to linux users, it might want to let the rest of the world know that it's going to be selling Ubuntu soon (a simple photo and note on their website would be enough to make a bunch of pc buyers at least interested, and the ad wouldn't even cost anything). The problem with going after only current linux users is that you're substantially lowering your market base (which of course, is already pretty low--I realize this is just an experiment) to people who might already have pc's their perfectly happy with for the next couple of years, and I'm also worried that this perceived lack of interest might give Dell, and hence other pc manufacturers, the idea that selling linux computers is still a failing enterprise.

That's my 2 cents 28 Comments »

remove mcafee 30 days trial software

Software submitted by robertobiggio 05/03/07

its a pain to remove mcafee, u have to go into msconfig to remove this antivirus.

to much trouble, pls, who wants mcafee,
consumer is more important than a little software bundle fees, isnt it? 4 Comments »

Advertise Graphics RAM correctly

Advertising and Marketing submitted by joffe100 04/20/07 **UNDER REVIEW**

When we say we want to buy a 512Mb graphics card we really do want a 512Mb graphics card - not 512Mb with 256mb physical memory with 256mb shared! This is really BAD and misleading advertising - you do not see other RAM memory being sold 1Gb (512Mb physical, 512Mb shared!)

Should read: 512Mb physical memory and it actually be 512Mb physical memory

NOT: 512Mb** and then some tiny asterixed disclaimer on a linked page that points out that the 512Mb is some funky combination of 3Mb physical and the rest being pulled from virtual memory - this kills many graphic intense apps and games...

suprised no-one has sued over this? Not sure many buyers are even aware....





64 Comments »

List Rejected Ideas

IdeaStorm submitted by jorge 05/17/07

Besides having "Ideas in Action" a category for "Rejected Ideas" so people don't continue to try and add rejected ideas. And the posters of those ideas don't get bent out of shape for losing their idea from the site, they can still see it in the "Rejected Idea" bin, it can hopefully drive them to produce better ideas or push them over the edge (good or bad, hopefully good). I guess keeping the history of the IdeaStorm alive. Just lock the comments or the mocking might get out of hand.

Starting Jul. 2nd provided by florida web site design . 18 Comments »

Remove: "Dell recommends Windows Vista™..." from any publication

Advertising and Marketing submitted by tho.meier 02/21/07

It would be nice to see advertising without any Micro$oft, from Dell. I think there is enough advertising for MS from MS it self.

Somthing linke: "Dell supports muli-OS" would look good! Od: "Dell gives you the real choice" 61 Comments »

Show the Vista performance rating during system configuration.

Dell Web Site submitted by jervis961 02/17/07 **UNDER REVIEW**

People may not realize that Vista gives your computer a performance rating based on several factors (processor, RAM, hard drive and video card).
Dell should show the performance rating on the side as you build your computer and update it as you go along changing the configuation. This should give people a guage as to if an upgrade will really improve your overall performance and also what kinds of games and programs your new computer will be capable of.

---

83 Comments »

Laptop Web Cam and Microphone

Accessories (Keyboards, etc.), Laptops submitted by terrymain 02/16/07 **PARTIALLY IMPLEMENTED**

All new laptops should have a built in web cam and quality voice recorder/microphone.


Webcams are standard on all XPS laptops and an option on all Inspiron laptops.




134 Comments »

Notebook Shells Are Plastic - Offer Metal Casings Too

Laptops submitted by googideas 02/17/07

Notebooks get carried everywhere. Shouldn't Dell offer an aluminum or otherwise metal casing/construction as an option?

If I am going to drop two grand on a laptop, which I just did, I sure as heck want it as rugged as possible. I don't care about weight or additional cost. I want it to last.

Plastic is brittle. A dent in the metal is better than a crack in the plastic. It's also easier to recycle.

What do you think? 32 Comments »

Work with gaming companies to promote Linux gaming

Gaming, Linux submitted by homerhomer 05/07/07

Dell is an huge step for Linux and they have a huge voice for the computer community . I would love to see Dell talking to gaming companies on bringing there products to Linux.

One way I could see this would be to bundle a game like Quake 4. 11 Comments »

Apply an Energy Star Rating System to your Products

Environment submitted by badblood 05/18/07

Everyone has a role to play in protecting the environment. Choosing an energy efficient appliance is one way to do this while saving money. Apply a star rating for all your products, which rates their energy consumption and ability to be recycled.



9 Comments »

Recycle & refurbish old Dell PCs back to Dell for 10% discount

Environment submitted by reg 05/18/07

Recycle your old Dell back to Dell for a 10% discount on new equipment. Dell can then secure overwrite erase the hard drive, install Ubuntu + hardware drivers, then donate the hardware to unemployment, food stamp, and welfare offices Nationwide. The social services offices then can pass out the refurbished used equipment to its clients, and Dell can be given BIG tax breaks by the State and Federal Systems.



1. Recycle - Turn it in, don't landfill it.
2. Reuse - There is still life left in that old hardware
3. Reduce - Buy new electronics less often, get 5 years use out of every PC.
4. Refuse - wasteful spending, wasteful practices & wasteful companies.
5. Refute - Once wasteful practices or procedures are identified, correct the problem with Action! 58 Comments »

Make a DEBIAN repository for DELL's drivers

Linux submitted by dutchfish 05/04/07

Ever had to install a linux desktop or server? Does the endless search for drivers and documentation how to install them ring a bell? Your problems could be over and make DELL your first choice of buying a linux desktop or server if there was a DEBIAN repository for DELL's hardware. 5 Comments »