STEVE HARVEY ON HAVING BIG IDEAS
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1120

Stop Installing Crippleware

Software submitted by leado 05/02/07

Please stop installing demonstration software (demoware), more appropriately defined as "crippleware" on new Dell machines. These useless applications slow down a machine and many are worse than spyware or viruses. 2 Comments »

47060

Sell Linux PCs Worldwide - not only the United States

Linux, Sales Strategies, Desktops and Laptops submitted by ergo 05/02/07 **PARTIALLY IMPLEMENTED**

Dell has now decided to sell computers with Linux pre-installed. GREAT MOVE! But for the moment, it only concerns the US... Here outside the US, we can't wait to buy a pre-installed Linux Dell PC! Please sell Linux PCs worldwide!


Check out the details on Dell Linux systems worldwide!
522 Comments »

100

Business Model for Emerging markets

Dell submitted by faraz 05/02/07

Traditionally, Dell has struggled with its direct model in most emerging markets. This is not because direct model cannot work there but rather because the direct model has to be executed in a different way, as compared to mature or developed markets.

The following business idea revolves around capitalizing on strengths of local PC brands that have emerged in most emerging markets. These local PC brands generally are volume leaders in their respective markets, and have evolved in very much the same manner how Dell did throughout 90s.

If Dell’s strength of (a) superior product (b) affordable prices and (c) efficient supply chain management can be combined with a Local OEM’s strength of (a) local market knowledge (b) ability to efficiently deploy PCs and (c) bargaining leverage with local institutional customers, then it will create an ‘almost perfect’ partnership. This way, both partners can offset each others weaknesses and combine strengths to create unmatched synergies. Such a Joint Venture could be in the form of an equity partnership or simply a technological collaboration. In either case, the idea is to synergize each others strengths for mutual interest.

If this idea sounds worth exploring then I can perhaps elaborate on why this business model is bound to work, and also a detail plan on how to make it work.

Best Regards,
Faraz S. 3 Comments »

220

Create an "upgradable PC" line

Desktops and Laptops submitted by stk 05/02/07

I have to throw away the case, power supply, etc. on upgrading every time.

Why not create a new "upgradable PC" line where I can upgrade to the latest cpu and RAM by just sliding in a replacement card and shipping my old card (CPU and memory) for you to either recycle or re-sell as a factory refurbished system.

This reduces my cost to upgrade my PC, reduces waste, and locks me in as a loyal customer. 5 Comments »

560

Publish the "noise" specs on every PC

Dell Web Site, Desktops and Laptops submitted by stk 05/02/07

I want to buy a quiet PC, but Dell doesn't quote noise specs anywhere on the website.

For example, the XPS 210 says: "Runs cool, quiet, and is energy efficient"
but the tech specs on the noise are nowhere to be found (not even on the "tech specs" page for that PC).

If you really make quiet PCs, then why hide the noise specs? Why not make it a standard part of the tech specs page for each machine? 9 Comments »

-90

Ram and VISTA

Accessories (Keyboards, etc.), Operating Systems submitted by rubin 05/02/07

Why does a computer that claims 512 RAM only have 446 ? This variance is far greater than industry standard according to my reasearch. Also why would it come with VISTA when this is not enough RAM for VISTA ? 36 Comments »

530

Stay ahead of Toshiba's Linux notebook/desktop plans.

Linux, Desktops and Laptops submitted by jmxz 05/02/07

Looks like Toshiba's also pre-announcing Linux

http://www.electronista.com/articles/07/05/02/toshiba.considers.linux/
http://www.desktoplinux.com/news/NS9644921792.html< be interesting to see how this plays out. Ideas for Dell to stay in the lead:

  • Have Linux across your entire product line like you did in the past. Personally, I want a Latitude D620 with Ubuntu.
  • Support Linux better than Toshiba.
  • As Michael Dell suggested (http://www.ideastorm.com/article/show/66001) Dell can work with it's hardware suppliers to ensure working Linux drivers with hardware Dell ships.
Other ideas? 2 Comments »

4750

Stop making excuses, and start paying attention. WE WANT LINUX!!!

Linux submitted by homer 02/28/07

Dear Michael Dell,

By now, many people will have started reading Blogs and articles about how you have back-peddled on your commitment to listen to your customers' wishes. Here's just one:

http://blog.lobby4linux.com/archives/104-So,-How-Does-It-Feel-To-Have-Been-Ha...

[Edit] Here's a more "high profile" article, from The Inquirer:

Dell backs down from Linux promise

That makes this site (DellIdeaStorm) nothing but a farce.

First you ask us what we want, then you just blatantly ignore us. What exactly was the point in asking us what we want? Is this some kind of sick joke?

Maybe you were taken off guard, and hadn't anticipated the vast demand for Linux that happened, but it did happen, so deal with it ... or be perceived as a liar and a charlatan.

If you amalgamate all the various Linux "idea" posts on this site, and tally up the total votes, you're looking at something like TWO HUNDRED THOUSAND VOTES FOR LINUX. Are you just going to ignore that, and pretend it never happened?

Here's your response to this amazing phenomenon so far, and my comments:

We are listening, and as a result, we are working with Novell to certify our corporate client products for Linux, including our OptiPlex desktops, Latitude notebooks and Dell Precision workstations.


Well you are obviously not listening. The vast majority of the Linux requests on this site are not from "corporate" customers, they are from end users seeking home computing Linux solutions. Are you listening yet?

This is another step towards ensuring that our customers have a good experience with Linux on our systems.


It's not a step forward, it's a sidestep shuffle. What exactly are you afraid of ... that people might actually prefer Linux to Windows? I could build and "certify" a Linux workstation in 20 minutes, without the assistance of production facilities and a team of engineers, why is this such a problem for the world's biggest OEM?

Are you suggesting that Linux somehow represents a "problem" with regards to hardware, and that it's going to take a team of rocket scientists months to discover Linux compatible components?

Right now, Linux works with virtually the same hardware that WIndows XP does, and considerably more hardware than Vista ... but that doesn't seem to have prevented you "certifying" Vista (a.k.a. Windows ME2). What a joke!

As this community knows, there is no single customer preference for a distribution of Linux. In the last week, the IdeaStorm community suggested more than half a dozen distributions. We don't want to pick one distribution and alienate users with a preference for another.


No, no, no, no. That's not how it works. This is just more excuses.

At the end of the day, Linux is Linux is Linux. The distro is not that significant (other than the distinction between a commercial or community distro).

Surely the CEO of one of the world's biggest companies can make a decision.

Pick a Linux distro and run with it. And stop making excuses.

My personal preference is for Fedora Core, but if you offered an Ubuntu desktop machine, I'd buy it, because (like I said) at the end of the day it is Linux that is important, not the distro. My primary motivation is to keep my money out of Microsoft's pockets and have an OS ... any OS ... that is not Windows. I can, and probably will, switch between half a dozen distros during the lifespan of that hardware.

However, it is extremely important that you offer pre-installed Linux workstations to end-users, rather than just "OS-free" systems, because without this option, you will be helping to perpetuate the misconception that Linux is not popular. Well congratulations, you have just discovered exactly how much of a misconception this really is. Maybe you should have considered DellIdeaStorm years ago, rather than sit around waiting for point-of-sale figures that could not ever accurately reflect the popularity of something that is a free download.

Trust me ... you will not alienate anyone by making a firm choice of distro support. I'm sure the tens of thousands of home users, who are demanding Linux from Dell, will be overjoyed just to have a choice of any Linux distro.

We want users to have the opportunity to help define the market for Linux on desktop and notebook systems.


This is just nonsensical marketing gobbledegook. Say what you mean, and stop obfuscating the truth with gibberish.

You can "define" the market right now ... by selling us what we want, rather than what Microsoft dictates you sell to us. The 200000+ vote for Linux should be a clear enough "definition" for anyone ... who's prepared to listen ... and not bury his head in the sand.

In addition to working with Novell,


Bad move. By all means offer Microvell to any corporate user gullible enough to swallow Steve Ballmer's baseless FUD about Microsoft's intellectual property, but I think you'll find home users rather less than receptive to any distro offerings from any company that sleeps with the enemy.

we are also working with other distributors and evaluating the possibility of additional certifications across our product line.


This is the only promising statement in the whole response, but it sounds like a lot of hot air to me.

Actions, not words.

GIVE US LINUX!

Are you trying to rejuvenate sales or not? Give the customers what they want.

We are continuing to investigate your other Linux-related ideas, so please continue to check here for updates.


Oh I'll be sure to, but I'm not holding my breath. Microsoft has you far too firmly under their thumb for me to seriously expect any positive changes at Dell.

Thanks for giving us all a glimmer of (false) hope, though. 68 Comments »

5007

No proprietary parts

Accessories (Keyboards, etc.), Desktops and Laptops submitted by neogamerdrew 02/19/07

When maintaining or upgrading a Dell, it is a shear nightmare to try and replace parts. Most things are not the standard ATX parts you would expect. I suggest that Dell move away from proprietary parts, and open the door for people to use after market parts. 28 Comments »

7449

Solid State Drive as option in Notebooks

Accessories (Keyboards, etc.), Laptops submitted by tablet205 03/28/07 **IMPLEMENTED**

Definition

A solid state drive is primarily a data storage device, for use in computing applications that traditionally use a hard disk drive.

A solid state drive is based on non-volatile memory instead of the spinning platter and mechanical-magnetic head found in a conventional hard disk drive. With no moving parts, a solid state drive eliminates seek time, latency and other electro-mechanical delays and failures associated with a conventional hard disk drive.

Advantages

* Faster startup - Since no spin-up required.
* Faster read time – In some cases, twice or more than that of the fastest hard drives.
* Low read and write latency (seek) time, hundreds of times faster than a mechanical disk.
* Faster boot and application launch time - Result of the faster read and especially seek time. But only if application already resides in flash and is more dependent on read speed than other issues, eg. OS bootup that detects devices will not be significantly sped up even with faster seeks & reads.
* Lower power consumption and heat production - no mechanical parts results in less power consumption.
* No noise - Lack of mechanical parts makes the SSD completely silent.
* Better mechanical reliability - Lack of mechanical parts results in less wear and tear. High level of ability to endure extreme shock, vibration and temperatures, which apply to laptops and other mobile devices, or when transported.
* Security - allowing a very quick "wipe" of all data stored.
* Deterministic performance - unlike mechanical hard drives, performance of SSDs is constant and deterministic across the entire storage. "Seek" time is constant, and performance does not deteriorate as the media fills up (See: Fragmentation).
* Lower weight and (depending upon type) size
* Faster than conventional disks on random I/O
Check out the Idea in Action on the SSD enhancements Dell is making.




49 Comments »

6572

Help create Open Source drivers - employ or hire a few developers

Linux, Operating Systems submitted by tingo 02/21/07

The Open Source market is growing - fast.
Dell should invest a small amount in this, in order to gain a huge market share and sales.
Employ or hire a few Open Source developers to create drivers for your products (for Open source operating systems).
Make sure that
- you support as many of the Open Source OS's as you can (Linux, *BSD, others)
- the drivers are completely open sourced (no binary blobs)
- that you take a long time view on this and support the drivers for as many years as you can
- you create open source drivers for ALL new products
- there are no strings attached to the use or further development of those drivers (ie. use an acceptable FOSS license)

This idea is completely free - the first company to use it wins. 15 Comments »

5855

Product enhancement for Dell power adapter

Laptop Power submitted by gbrugman 02/21/07

For your information: daily winding and unwinding the notebook connecting cord, will eventually cause the cable shield and isolation to tear down, just outside the housing. It happened to many Dell notebook cords at work, causing the power flow to stop or, even worse, to short-circuit.

The cord at the other end of the AC wall mount doesn't have this problem because this cord already points at the right angle. So as to avoid said problem in the future, both cords should leave the housing in the proper winding-angle: problem solved.

I hope to have been of help, because I think it's a shame that a minor cord problem makes it this risky to work with an otherwise good product. It seems easy enough to remedy. :-) 39 Comments »

5574

A single DVD that will install correct drivers on any model of Dell PC

Accessories (Keyboards, etc.), Desktops and Laptops submitted by danwarne 02/18/07

I've just posted an opinion editorial about this at APCMag.com -- http://apcmag.com/node/5359. Seems to me that a largely overlooked feature of Apple Boot Camp is the driver CD that will install drivers onto any model of Intel Mac with no searching/downloading required by the user. This could be a 'Dell crushing feature' unless Dell comes up with something similar. It has to be this easy: one click, and all drivers for that machine are identified and installed. And the CD or DVD image has to be downloadable. 18 Comments »

7644

Organize the sales pages by need, not product line

Dell Web Site submitted by sernovitz 02/03/07 **IMPLEMENTED**

The Dell shopping experience is all about Dell -- not the user. Currently, you have to walk through each product line, narrow by model, etc.

This isn't very useful to my mom, or anyone new to Dell. Even the latitude/inspiron choice is never explained.

Start with features -- walk the user through the choices until they get the perfect PC.

What size do you want? What are you going to do with it? Etc.


Check out our new Assistance Seeker to shop by what you need, not by price!




33 Comments »

6550

Offer a Linux Media Center system

Linux, Desktops and Laptops submitted by jontheisguy 02/21/07

Dear sirs,
The guys at http://store02.prostores.com/servlet/tvease/StoreFront have the right idea and are beginning to get it done!! Bring them in as a partner to boost the Linux offering from Dell. It is a media center pc built on Ubuntu Linux technologies.

PS. Also work out a bulk deal with the owner of digital blasphemy. Offer a 6 mo. subscription with the purchase of any PC over $600 (or whatever your threshold). The membership is golden and provides many wallpaper choices to the new Dell family member.

Thanks.
jontheisguy 18 Comments »

6205

"Trade In" Program

Advertising and Marketing, Environment, Sales Strategies submitted by john_saddington 02/19/07

I'd love to see a "Trade In" Program and/or initiative, where a customer who's been a long time customer could trade in an old system for a new one, or at least, a good sized discount.

I've got an old laptop and seriously need a new one. It's been out of warranty for a long time, but, would love to get a discount for a new one if I could trade it in.

This would also be environmentally healthy! 34 Comments »

9050

Don't make us buy Vista

Operating Systems submitted by icantseeyou 02/21/07 **IMPLEMENTED**

From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista.

You can read more about this the OS options Dell offers here.






93 Comments »

6475

Use only the best and brightest LCDs for all laptops! No sub-par manufacturers need apply!

Laptops submitted by astudios 02/17/07

From what I understand, today's Dell LCDs on laptops are made by Toshiba, LG, Samsung, etc.. why make it an anticipating "waiting game" for the customer to see which quality of LCD they get when their laptop comes in? The LCD display is THE SINGLE MOST IMPORTANT part of any laptop. Dell.. please, use ONLY the best and brightest LCDs on all of your laptops.

Quick story of my experience.. I'm a huge Dell-fan and buy lots of PCs and laptops from them for myself, my business, and for my friends and family. The LCD on their 700m laptops were the *absolute best* .. After that, I purchased the XPS1210. The LCD was "duller" and I was disappointed. But then I ordered the XPS1410 for a friend and when it came in, I was horrified with poor viewing angles of the LCD. The only way you could comfortably view the screen was when it was PERFECTLY square with your eyes! I was almost ashamed to give it to my friend. Finally, recently, I ordered the Inspiron 6000 (SXUGA?) and was relieved that is was much better. But still nothing like the 700m I used to own.

What happened to Dell's LCDs? Please make this top priority and bring the "wow" back into your laptops! (And oh, another thing, if you could somehow make your laptops thinner and lighter, that'd be great too!).

Thank you for allowing us this forum. 24 Comments »

6960

give the possibility to choose the OS

Operating Systems submitted by nicolagiacobbe 02/19/07

Simply let the user choose what he wants. I had to put down many Dell offers for not having the possibility to avoid the Windows tax. A pre-installed Linux distro could be OK but the most freedom is to let the user choose which OS wants on his PC (if any). 5 Comments »



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