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Linux Hardware Compatibility List

Linux, Service and Support submitted by philip 02/22/07

Provide a List of all your Hardware and the Support of the most popular Linux Distros like Fedora, Ubuntu, SuSE, Debian for it. Mark the Hardware Items as Supported, Supportet with extra Driver, Not Supportet 1 Comment »

Stop moving *Backwards* in your Linux progress - return the NVidia graphics option.

Inspiron products, Linux, Laptops submitted by jmxz 08/16/07

During the first 2 days of your Ubuntu sales you didn't offer any accelerated graphics options on Ubuntu laptops. After numerous Ideas requesting the addition, and phone calls to your sales guys as well (I know I made at least one) the option was added and I even posted an idea thanking you for having the option on the day I ordered one.

Now I see that you again removed the option of accelerated graphics on Ubuntu systems?!?

WHY? It works fine on the E1505N you sent me!

What's with the horrible history of backwards progress on your Linux systems.? You showed backward progress on the warranties (and then fixed them again). You showed backward progress on the pricing and discounts (and then fixed them again; and then undid the fixes again).

It seems that just as fast as you mark Ideas "Completed" you go around un-completing them.

You're making me believe the conspiracy theories that were originally made in jest about people in Dell trying to make the Linux projects fail. 10 Comments »

Linux Drivers for All Dell Devices

Linux, Monitors and Displays submitted by grifter 10/24/07 **REVIEWED**

If Dell truly wishes to promote their Ubuntu line of computers then they should make sure that all of their devices work properly with the OS. For instance, the SP2008WFP monitor, while it does display everything fine, does not have drives for Linux systems of any kind. This is most certainly a hamper for any Ubuntu users to want to buy a Dell peripheral.


Please see john_h and matt_d's comments
14 Comments »

Avoid Glare On Screens and Notebook Frames

Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by bobetsue 02/20/07

Glare and reflection from high glare screens, screen frames, and notebook computers is annoying and distract from function and use.

In stores, this may be a marketing ploy. Consumers may not fully understand the problem of glare. Online sellers like Dell should inform buyers when shopping whether the screen and case are "glare" or "nonglare."

When "nonglare" was introduced to television, shoppers considered it an advantage worthy of extra expense. In the art world, nonglare glass is considered worthy of extra expense.

How did we ever get glossy screens?

Dell should offer customers a choice between "glare" and "nonglare." 226 Comments »

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











86 Comments »

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 47 Comments »

Use magsafe power connectors

Laptops, Laptop Power submitted by badblood 05/20/07 **UNDER REVIEW**

MagSafe power connectors, by Apple, are magnetic power connectors that pull out harmlessly when the cord is tripped upon.



They are very cool and quite sensible.





87 Comments »

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





28 Comments »

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





131 Comments »

Submit hardware specifications to the Linux Driver Project

Accessories (Keyboards, etc.), Linux submitted by upstaked 10/05/07 **REVIEWED**

Back in January kernel developer Greg Kroah-Hartman from Novell started a project offering companies free Linux driver development.

This proved so successful that Novell made it his full-time job and turned to a project with over 200 kernel developers: http://www.linuxdriverproject.org/ .

So Dell, submit specs and convince your hardware providers to do so too. I want to spend my money on great new hardware that runs on Linux.





We constantly work with our hardware partners to develop and maintain open-sourced drivers. Also, we make it clear that through their own developers (or other projects like the Linux Driver Project) they need to deliver on drivers.






13 Comments »

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
93 Comments »

Ubuntu Dell Repo

Linux, Service and Support submitted by tekhawk 07/20/07 **PARTIALLY IMPLEMENTED**

basicly a simple idea dell to support the ubuntu community a little bit by running a repo for its laptops and desktop if nothing more to support the software that they install on the system and to provide driver updates theses repos should be setup on the machines before shipping so that the users can get the driver updates quick and easy and offer driver on there for all the drivers that there are for dell machines that are support on linux not just the shipping lines

so that user might find that other machines then the ones you ship with ubuntu can easly be made into power ubuntu operating machines


As matt_d has said below, we have repositories for Red Hat Enterprise Linux, Fedora, Novell/SuSE Linux Enterprise Server, and a growing one for Ubuntu. Check it out here http://linux.dell.com.
76 Comments »

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





185 Comments »

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







127 Comments »

Get GNU/Linux Machines in Retail Stores

Linux submitted by dpic Feb 14

Imagine how successful Dell's Ubuntu offering could be if just one Dell Ubuntu machine was put in retail stores. If people knew of an alternative to Windows, they would go for it! So what do you say, Dell? Why don't you try to put at least one of your Ubuntu machines offered in retail stores? 734 Comments »

Visible Link to IdeaStorm on main Dell site

Advertising and Marketing, Dell Web Site, IdeaStorm submitted by ipaw 07/01/07 **PARTIALLY IMPLEMENTED**

IdeaStorm should have a visible link and explanation on the main Dell site as well as a Desktop shortcut on all new installations.

I've been a Dell customer since my XPS-500 back in the mid 90's and I only just found out about IdeaStorm through a PodCast.

If people know they can have a voice and make a difference, they'll use it.

Thanks


This idea has been partially implemented, as our new home page now has a prominent link to "Dell Community" - within that page are links to IdeaStorm and our other community properties, including Dell Community Forums, Direct2Dell, StudioDell, etc. Thanks for the idea!!!
34 Comments »

Your "Help Me Choose: Operating System" page lies about XP vs Vista performance.

Advertising and Marketing, Dell Web Site submitted by jmxz 06/08/07

This page titled "Help Me Choose: Operating System" misleads your customers about XP vs Vista performance.

this is the link to the page

Windows Vista Difference
Offers improved performance and increased reliability

On just about every benchmark tested; with both ATI and NVidia drivers and hardware, XP outperforms Vista. (for the dup police - these are not the same charts previously posted -- this is a new article testing both ATI and retesting NVidia with newer drivers based on feedback that people feared the old drivers might have caused the Vista slowdowns. No such luck, Vista is still slower even with new drivers and new hardware).

Here's a new benchmark this week:
http://enthusiast.hardocp.com/article.html?art=MTM0NywxLCxoZW50aHVzaWFzdA==<

Earlier you fixed a different XP vs Vista page so it no longer says Vista offers better performance: http://ideastorm.com/article/show/66173 but the misleading information still exists on the "Help Me Choose: Operating System" so you should probably fix it too before misleading more customers. 26 Comments »

Should Dell create a version of IdeaStorm in Spanish?

IdeaStorm submitted by dell_admin1 04/30/07

Promote this if you think we should. 35 Comments »

Make a DELL OS X PC

Dell, Operating Systems, Desktops and Laptops submitted by bassaf 03/08/07

Make a deal with Steve Jobs and have OS X installed on new Dell PCs with style and affordable price, so my father can actualy use a computer without being a systems engineer. 51 Comments »