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5750

The most requested feature...

Linux, Operating Systems, Sales Strategies submitted by xivulon 09/26/07 **UNDER REVIEW**

There are several proposals that basically ask the same thing: SHOW UBUNTU IN THE LIST OF OPERATING SYSTEM ON ALL MACHINES [subtract $50]. And why not, add XP to the list as well. There are also many more proposals that would be made redundant IF the above was implemented. If you add them all together that is probably the most requested feature at the moment. Yes I think many of the ideas below can be merged.

http://www.ideastorm.com/article/show/73206/Make_Linux_and_no_Operating_syste...
http://www.ideastorm.com/article/show/72962/Put_Ubuntu_on_the_list_of_operati...
http://www.ideastorm.com/article/show/72880/Dont_make_it_difficult_for_people...
http://www.ideastorm.com/article/show/68182/Add_all_the_OSs_you_sell_to_the_H...
http://www.ideastorm.com/article/show/68515/Ubuntu_on_all_dells

Proposals that would be made redundant:

http://www.ideastorm.com/article/show/68294/Same_discounts_available_on_Ubunt...
http://www.ideastorm.com/article/show/72902/Why_Cant_Dell_Put_Linux_On_Their_...
http://www.ideastorm.com/article/show/73961/Make_Ubuntu_laptops_cheaper_than_...
http://www.ideastorm.com/article/show/68567/Make_the_dell_ubuntu_models_avail...
http://www.ideastorm.com/article/show/72525/Ubuntu_on_all_models_where_it_works
http://www.ideastorm.com/article/show/67851/Ubuntu_on_121_or_133_inch_laptops
http://www.ideastorm.com/article/show/72748/Better_selection_of_Linux_notebooks
http://www.ideastorm.com/article/show/67631/Make_an_efford_to_includ_UBUNTU_i...
http://www.ideastorm.com/article/show/73954/bDell_Just_Give_Choice_a_Chanceb_...
http://www.ideastorm.com/article/show/67867/Shop_Dell_PCs_with_Linux_Require_...
http://www.dellideastorm.com/article/show/67692

...and many more...

Of course not all hardware choices will go down well with Ubuntu, but you have a conflict resolution system in place to notify users that make incompatible choices, and that could easily be extended to address conflicts between hardware and operating system. The only reason not to have Ubuntu is when there are fundamental incompatibilities that cannot be addressed by swapping wireless card or video card (suspend/hibernation...). In this case show "No operating system" (no point in having "No operating system" when a free operating system is available).

So, don't hide Ubuntu in some dark corner of your website only known to geeks, give customers a REAL choice...





28 Comments »

12550

Tell us what WiFi chipset a laptop has.

Broadband and Mobility, Dell Web Site, Linux, Laptops submitted by tonyb2006 08/29/07 **UNDER REVIEW**

Tell us the WiFi chipset used in a laptop before we buy it so we know if the WiFi chipset supports a feature we want, or if it supports Linux or another operating system that we intend to use. The WiFi chipset being like "Intel ipw2200" or "Broadcom BCM4306", or "Ralink rt2500".







19 Comments »

740

This text on your web site regarding "open source" is misleading, please consider changing it.

submitted by cosh 11/25/07

From www.dell.com/open:

The main thing to note is that when you choose open source you don't get a Windows® operating system.

This is the wrong impression to give, as it suggests that all open source software everywhere is somehow incompatible with Windows, whereas in reality many open source programs are ported to and available on Windows, such as Mozilla Firefox, Thunderbird, and OpenOffice, and some popular open source programs are dedicated entirely to it, for example Paint.NET (info).

A better and more accurate thing to say would be:

"The main thing to note is that when you choose an open source operating system like Ubuntu Linux®, you don't get a Windows® operating system."

or how about:

"The main thing to note is that when you purchase a Dell computer preinstalled with Ubuntu or FreeDOS, you don't get a Windows operating system" etc. etc.

Concise, clear, and accurate. If I remember correctly there's a similar message on the other language versions of the Dell web site, so it should be changed there too.

If you've a better suggestion post it in the comments. 22 Comments »

1130

Distribute Ubuntu Cds

Advertising and Marketing, Linux, Operating Systems submitted by badblood 09/18/07

Believe it or not I need a copy of Ubuntu that I can buy or pick up free in a computer shop.

Why?

Because my internet connection is bad and I just simply can't download Ubuntu and all the driver updates and what not. And I am not alone. About the fastest internet connection you can get in Africa is ADSL running at 4megps, through an unreliable phone line that times out every two seconds. I think Australia isn't much better. What's more there are limits on how much you can download before your account gets suspended or you need to pay more.

Ubuntu needs distribution support, as do all open source offerings. Don't assume we all have lightening fast connections.

Dell distribute Ubuntu CDs.

And anyone reading this who owns a computer shop, you should distribute Linux CDs too!!

Thanks - I really hate my internet connection, truly! 16 Comments »

140619

Pre-Installed OpenOffice | alternative to MS Works & MS Office

Software, Desktops and Laptops submitted by dhart 02/17/07


Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)

OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.

Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System

Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
574 Comments »

22830

Dell Ubuntu for Europe

Linux submitted by yesmathew 05/03/07 **PARTIALLY IMPLEMENTED**

Dell announced to pre-load Ubuntu on Notebooks and Desktops for US market. What about for Europe? We want for Europe market too... users from Switzerland, Germany, France, UK, Austria, Spain, and others are requesting the same.


See the blog post in Direct2Dell re: Ubuntu in UK, France and Germany; Dell/Red Hat Solutions & More.
85 Comments »

152550

Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot

Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart 02/16/07 **PARTIALLY IMPLEMENTED**



Offer the 3 top free Linux versions for free pre-installation on all Dell PCs.

Quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. For example OpenOffice.org, the Microsoft Office alternative, can shave hundreds of dollars off the price of a new PC. Cast your vote for OpenOffice and other free software.

Offer easy multi-boot options with Windows Vista, Windows XP, or NO Windows (yes, Linux can entirely replace Windows!)

Offer trade-ins and Linux CDs for older model Dell PCs. Cast your vote for the mini Linux Dell PC and the Universal Education Dell PC, both utilizing free software.

Would you try Linux if it were this easy?

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.


Please take a look at www.dell.com/open for linux options on the Inspiron.

1824 Comments »

510

Linux Customer Survey

Dell Web Site, Linux submitted by aikiwolfie 11/12/07

I've noticed Dell likes it's on-line surveys. So why hasn't one been done for Linux? If it has can we see the results?

Conduct an on-line survey of customers asking them if they have;

1 ) Heard of Linux?

2 ) Used Linux in the past?

3 ) Intend to use Linux in the future?

4 ) Currently use Linux?

5 ) What are/were the systems specs of the PC Linux was installed on?

6 ) Which distributions have they used?

7 ) Which distribution do they prefer?

8 ) Why did they stop using Linux?

9 ) What problems have they encountered using Linux?

10 ) If they haven't heard of Linux, what do they think Linux is?

11 ) Do they want to buy Dell PCs with Linux installed?

12 ) List the applications you use the most on Linux.

13 ) Are there any applications you would like moved to the Linux platform that are not currently offered on Linux.

14 ) Is there any particular piece of hardware you'd like to see supported in Linux?

15 ) Would you like to see better hardware virtualization support, better bleeding edge support and better thread handling (processors are hardware too) 96 Comments »

48000

Sell Linux PCs Worldwide - not only the United States

Linux, Sales Strategies, Desktops and Laptops submitted by ergo 05/02/07 **PARTIALLY IMPLEMENTED**

Dell has now decided to sell computers with Linux pre-installed. GREAT MOVE! But for the moment, it only concerns the US... Here outside the US, we can't wait to buy a pre-installed Linux Dell PC! Please sell Linux PCs worldwide!


Check out the details on Dell Linux systems worldwide!
524 Comments »

11750

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

9740
10280

Ubuntu on 12.1 or 13.3 inch laptops

Linux, Laptops submitted by miceagol 05/31/07 **PARTIALLY IMPLEMENTED**

Preload Ubuntu on your 12.1 (XPS M1210) or 13.3 inch (XPS M1330) laptops. As it is now, there's only one choice for a laptop, and that choice is not a light laptop. The 12.1 inch and 13.3 inch laptops are much better to carry around than heavy 15 inch++ laptops.




Check out the Idea in Action update.
73 Comments »

840

Restore disk for Ubuntu

Linux submitted by limerat 11/13/07

People who use Windows get a restore disk,people who use Linux should get a restore disk as well.
I just bought a Dell last week...The update manager stopped working in Ubuntu.. So I went to the Ubuntu forums and pasted in the correction into the terminal which should have fixed the problem.-
It did not work.
I reinstalled the OS.
The machine would no longer go on line.
I finally end up at Dell tec support for Linux where I'm told there are missing drivers..So since Dell already knows about this,why are the drivers not installed on Ubuntu or supplied on a recovery disk,along with instructions for people new to Linux?
Anyway, I'm sent to a web page to download the drivers. Lucky for me a friend has let me borrow her computer,or I'd be up the creek without a paddle. I have yet to burn the disk though,as I'm only a guest on said computer.

I have to wonder who else this has happened to and if they can't download the drivers,what have they done? Have they set the machine on the curb for trash pickup?
This foul up is going to make a lot of people really unhappy and Dell needs to have fixed this before they decided to load Linux on their first box. There is no excuse for such inept sloppiness on the part of a professional company.
Had I known about this, I NEVER would have bought a Dell.

Anyway,I just so you know,Dell did provide a video drivers disk with Ubuntu...The problem was the disk had only Windows drivers....Which is useless..
Somebody at Dell needs to get a clue. 7 Comments »

11420

Make the dell ubuntu models available through the main webpage

Dell Web Site, Linux, Sales Strategies submitted by rajeevbhatta 06/19/07 **UNDER REVIEW**

Instead of having the model listings on a different webpage ( www.dell.com/open) have these models available from the product search you have on the main page or a link available through the main page (www.dell.com)

When I go to dell.com and I search for the product model numbers I never can find them I have to go to the other page and then I see it. The only thing I saw on the main page is a small flash ad which then takes you to the page.

Why cant you place these models with the other models on your page.........





30 Comments »

3640

Linux Drivers for All Dell Devices

Linux, Monitors and Displays submitted by grifter 10/24/07 **REVIEWED**

If Dell truly wishes to promote their Ubuntu line of computers then they should make sure that all of their devices work properly with the OS. For instance, the SP2008WFP monitor, while it does display everything fine, does not have drives for Linux systems of any kind. This is most certainly a hamper for any Ubuntu users to want to buy a Dell peripheral.


Please see john_h and matt_d's comments
14 Comments »

120804

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

4020

No Limits! Make **all** choices available **anywhere** in the world

Sales Strategies submitted by mrw 09/16/07

First example: The Germans are second class customers, because they don't get the same choices for Ubuntu Laptops as in the USA. We here in Switzerland are even third class customers, because we do not get an Ubuntu Laptop at all.

Other example: The choices I can make for a notebook depends on how I walked through your shop! Sometimes for the same Model, I can chose a low end Harddisk, sometimes not. That's absolutely ridiculous! Please allow any possible hardware combination!

Allow to select any matching hard disk in any laptop (or desktop)! Allow to setup any kind of memory, especially e.g. one(!) 2GB module instead of two 1GB modules, give the choice for between either a mirroring display or an anti-glare display for any available display size and resolution. If technically possible, allow to choose between NVidia and ATI, and allow to chose the Memory of the card. Allow to completely deselect the operating system and all kind of installed software.

First: Make all offers available anywhere in the world!

Second: Do not limit the possible combinations!

Shouldn't the customer be king? Let us all choices! 34 Comments »

7530

Ubuntu Dell Repo

Linux, Service and Support submitted by tekhawk 07/20/07 **PARTIALLY IMPLEMENTED**

basicly a simple idea dell to support the ubuntu community a little bit by running a repo for its laptops and desktop if nothing more to support the software that they install on the system and to provide driver updates theses repos should be setup on the machines before shipping so that the users can get the driver updates quick and easy and offer driver on there for all the drivers that there are for dell machines that are support on linux not just the shipping lines

so that user might find that other machines then the ones you ship with ubuntu can easly be made into power ubuntu operating machines


As matt_d has said below, we have repositories for Red Hat Enterprise Linux, Fedora, Novell/SuSE Linux Enterprise Server, and a growing one for Ubuntu. Check it out here http://linux.dell.com.
76 Comments »

5620

Dell: Support Open BIOSes for Linux

Dell, Linux submitted by phubert 10/10/07 **REVIEWED**

An Open BIOS for Linux would free it from the DOS legacy code and speed boot times.

The current BIOS is a legacy throwback... it's time to replace it!






Our current priority is to expand Linux availability by bringing more platforms and languages to market. Read what daniel_j has to say.





26 Comments »

9540

Submit hardware specifications to the Linux Driver Project

Accessories (Keyboards, etc.), Linux submitted by upstaked 10/05/07 **REVIEWED**

Back in January kernel developer Greg Kroah-Hartman from Novell started a project offering companies free Linux driver development.

This proved so successful that Novell made it his full-time job and turned to a project with over 200 kernel developers: http://www.linuxdriverproject.org/ .

So Dell, submit specs and convince your hardware providers to do so too. I want to spend my money on great new hardware that runs on Linux.





We constantly work with our hardware partners to develop and maintain open-sourced drivers. Also, we make it clear that through their own developers (or other projects like the Linux Driver Project) they need to deliver on drivers.






13 Comments »



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