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1610

give the origianl CD of the OS and not an ISO

Accessories (Keyboards, etc.), Service and Support submitted by siger May 19

when there is a problem with the Master Boot Record the ISO can't repair it and we have to go to a reparation company.

Please give us the original disc and not an ISO. IT Is more expensive but , more satisfaction for the customer. 12 Comments »

1420

LED Backlit Displays for Higher Resolutions for XPS M1530

Monitors and Displays, Sales Strategies, XPS products submitted by whitefrost May 14

The release of the LED backlit 1440 x 900 display is great, but needs to be expanded to higher resolutions most notably the 1680 x 1050 resolution which a large number of people use and are most comfortable with. It would not be a threat to the M1730 as you can keep the LED Full HD 1920 x 1200 for it alone. 6 Comments »

2450

Optical mice only please

Accessories (Keyboards, etc.) submitted by falbert May 22

How come we can still get in 2008 mechanical mice. Come on guys, in 2008 there should be only optical mice available. Also please make it clear on the web site what people are purchasing. 26 Comments »

5400

Give XPS Notebooks Gigabit Ethernet

XPS products submitted by croftki Feb 17

I understand that Dell market research says home users in general are not interested in gigabit ethernet for home networks. Those who pay for the premium design in the XPS line, however, are more likely to want gigabit ethernet. I would rather buy something more exciting than a business class notebook, but I want to build on my home technology with each purchase I make. XPS Notebooks unfortunately do not help me do this. It seems my only option is to buy a Latitude. 28 Comments »

1850

Give Open Source Software a Higher profile On Dell.com

Dell Web Site submitted by aikiwolfie May 22 **REVIEWED**

From InformationWeek.com : Open Source Quality Improving, But Development Assumptions Need Revising

This report confirms what open source supporters have known all along. Open source developers deliver very high quality code. As such Dell should be giving the open source developers it uses a higher profile on Dell.com instead of hiding them away in some dark recess out of the way!

At the very least give your own in-house open source developers more exposure! They deserve it after all the top quality code they've produced, tested and tweaked.


Please see matt_d's comment
7 Comments »

24360

Backlit Keyboards

Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**

I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.

I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.


Check out Vida_K's comment below on the New Latitude.
301 Comments »

2450

Offer Ubuntu Netbook Remix OS on your Ultra portables

Linux, Operating Systems, Laptops submitted by jervis961 May 25

The new Ubuntu Netbook Remix OS will be announced the first week of June according to an interview with Canonical chief executive Mark Shuttleworth.

http://www.engadget.com/2008/05/25/canonical-ceo-says-ubuntu-netbook-remix-bu...

The OS is Tailor made for ultraportable type systems. They have been working with Intel on the project so it should run very well on the Atom Processor

35 Comments »

5060

Please make Ubuntu XPS Notebook cheaper than XPS Vista Notebook

Linux, Operating Systems, XPS products submitted by dki May 26

Hi,
I have tested the price of the default Vista-Notebook XPS M1330 (in Germany) and the Ubuntuversion with the same Configuration. The result was amazing :(:

Vistaversion: 909,00 €
Linuxversion: 923,44 €

Is Vista cheaper than Ubuntu?? I can not imagine.

So my wish: Make Ubuntu-Laptops competitive! 31 Comments »

7940

No more plastic wrap, please

Environment submitted by falbert May 22

In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...

Something to think about 106 Comments »

33470

Implemented: Ubuntu Dell is Le$$ Than Windows Dell

Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**

see comment from Erik down below... [Dell's Pricing Team]

$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio

$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.






412 Comments »

2460

Dell: join in! Offer a low-cost Linux PC!

Linux, Sales Strategies, Desktops and Laptops submitted by phubert Apr 2

It appears Dell remains afraid of Microsoft... and here is an answer we haven't heard from Dell on IdeaStorm:

"The top PC makers have so far treaded carefully. Dell's website sells Ubuntu computers in a separate section for open-source PCs, out of direct comparison with Windows machines. Dell spokeswoman Anne Camden said the placement reflects the fact that Linux is still not a mainstream consumer product."

From the USA Today article:

Burst of low-end PCs could boost Linux

"Business computing suppliers are finding open-source desktops especially gaining traction in cost-conscious developing markets. For example, IBM and Linux vendor Red Hat recently launched Microsoft-free desktops for Eastern Europe.

One buyer is Aleksandar Spagnut, a director of Moscow-based Rushotel, which needed new desktop PCs for a hotel-building project. Spagnut said his company saved 30 to 35% over comparable Windows machines. He added that Linux PCs are now common enough that a snowball effect is emerging, whereby technical support and "drivers" — which essentially tell programs how to interact with hardware — are much easier to find." ****

http://www.usatoday.com/tech/products/software/2008-04-01-cheap-pc-linux_N.ht... 19 Comments »

10850

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 63 Comments »

21660

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





188 Comments »

140809

Pre-Installed OpenOffice | alternative to MS Works & MS Office

Software, Desktops and Laptops submitted by dhart 02/17/07


Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)

OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.

Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System

Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
575 Comments »

2460

Have Ubuntu on Dell One

Linux, XPS products submitted by daniel117 Mar 12

After hearing a couple magazines and people say Vista has glitches, I think Dell's best computer ever (and best counterpart of Apple's Macs) this computer company should start looking into Linux more, especially Ubuntu. Oh sure, Dell didn't get enough people into Ubuntu, but that can be easily fixed by putting Linux into Dell One. Dell is missing out on more sales from Ubuntu fans and all you geeks out there. Not much of them, but popularity would spread and soon Vista is in the dust (not that I hate Vista, but I like Ubuntu better). 11 Comments »

19840

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











88 Comments »

24730

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





154 Comments »

28490

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
108 Comments »

27140

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







158 Comments »



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