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laxboy10

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140

Vaule Home Customers like you value enterprise customers

Service and Support submitted by laxboy10 Aug 24

The Latitude and Precision line always get updated before any of the home computers. Also, enterprise support always stays within the US. 2 Comments »

110

Have the nationality of the Support match the nationality of the customer

Service and Support submitted by laxboy10 Aug 17

Have US customers call the US. Have Canadian customers call Canada. Have French customers call France. Just like US Customers dont like calling India, people from India wouldn't like calling the US. 4 Comments »

-90

14 inch xps laptop

XPS products submitted by laxboy10 Jul 5

same as 1330 and 1530 but 14 inches. Also, have the larger battery stick straight out, NOT like the 1530 and 1330 20 Comments »

270

CPU price reductions

Advertising and Marketing submitted by laxboy10 Apr 21

Intel just reduced CPU prices, the site should be updated with the newer lower prices.

http://www.hothardware.com/News/Intel_Levies_Heavy_CPU_Price_Reductions_/ 2 Comments »

160

When a download from support.dell.com breaks your computer, customer serivce should do more then tell you ta call tech support

Service and Support submitted by laxboy10 Apr 5

I have an xps m1550. It was running perfectly. Then on support.dell.com, I saw that there was an urgent BIOS update. I downloaded and installed. The installer reset my computer and took me to startup repair, which was unsuccessful. Because this problem is clearly DELL's fault, I called to complain. I called tech support then called customer service. The only thing that customer service could do was transfer me to tech support. I then asked to get transfer to a manager and was on hold for 35 minutes so i hung up so i because i am not made of time. Dell support can deal with my issues because its their job and they are getting paid for it. They should not expect customers to spend hours repairing problems that are their fault without some they of compensation. I have better things to do with my time than fix issues that should not have even happened in the first place and that were 0% my fault.

ALL I WANT IS A WINDOWS XP DISK. 5 Comments »

-70

Expandable battery - where you can add on extra cells

submitted by laxboy10 Feb 5

Create a battery that is a 6 cell, but you can make it a 9 cell, all you need to do is add an attachment to it. This way the laptop battery will be small and light if you want to carry it around in your house but it will have a long battery life if you add the extra cells so then you can travel with it. This will be revolutionary and will be the best of both worlds, a powerful and small battery. Comment »