STEVE HARVEY ON HAVING BIG IDEAS
The Dell Community has contributed: 9379 ideas | promoted 641984 times | 71561 comments

How IdeaStorm Works:

Post Promote Discuss See

king_inuyasha

Dashboard  |  Ideas Submitted  |  Ideas Voted On  |  Comments  |  Saved Items

2700

Ubuntu PCs need more video card options

Accessories (Keyboards, etc.), Linux, Desktops and Laptops submitted by nkmhutirv 06/13/07

Dell desktops and notebooks preloaded with Ubuntu should have more video cards to choose from!

I do not know how Nvidia 7300LE compares to other video cards, but I do not belive TurboCache is suitable even for the most casual gaming.TurboCache's memory sharing technology is just not suitable. Yes, I do play 3d accelerated games from time to time on Ubuntu! You could offer some Nvidia 7600, 7800 or some other medium range video card. Nothing fancy, just something to allow some 3d effects.

Even Dell PCs preloaded with FreeDos have 2 video cards to choose from:

128MB ATI Radeon X1300 [Included in Price]

256MB ATI Radeon X1300 Pro [add $50 or $2/month1]

With Ubuntu PCs you have to choose between a range of just one video card:

correction: you have 2 options:

Intel® Graphics Media Accelerator 950 [Included in Price]

256MB nVidia Geforce 7300LE TurboCache [add $50 or $2/month1]

But what's the difference between them? I want to play games 1-2 years old. I do not belive this will be posible with this kind of cards.

You could say Dell does not address gamers, but Dell's Windows based PCs have a lot more advanced video cards: "Stunning 3D graphics performance with the latest single and dual graphics cards in the market available". Unfortunately such advanced graphics is available only to Vista users, not even XP buyers!

Have you seen the noise (fuzz, amazement) 3d effects in Ubuntu have generated? You see, Ubuntu users appreciate 3d acceleration in Linux. Don't restrict them to just integrated graphics and TurboCache! 5 Comments »

4577

End PC Payola | Pioneer a PC Builder Code of Conduct

Service and Support, Desktops and Laptops submitted by dhart 02/20/07

Dell's image was damaged by the $1bn Intel kickback scandal. Many in the computer industry believe that Microsoft's grip on Dell and other PC Builders is airtight due to secret deals and marketing kickbaks. Consumers appreciate lower prices on new Dell PCs thanks in part to bundled 3rd party software, however we are not permitted to choose the software that is pre-installed, and kickback deals are not transparent.

In the music recording and radio broadcasting industries, similar shady practices are called payola. Please, end PC payola, and give control back to your customers.

We encourage Dell to pioneer a voluntary PC Builder Code of Conduct, and regain the public trust.

CHOICE is what consumers want on their new PCs, not annoying surprise payola circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Transparency at Dell is necessary for true consumer choice. For example, transparency can be improved by providing the choice of pre-installing quality free and open source software (developed with near 100% transparency). Cast your vote to have the OPTION of buying a new Dell PC pre-installed with Linux and other free software like OpenOffice.org. 80 Comments »

1720

Identify products compatible with Ubuntu

Operating Systems submitted by trocupei 07/24/07

The main concern with a linux user is full hardware compatibility with linux.
Frankly it bothers me if it comes with vista pre-installed but i would delete it and ask for a refund of the licence.. i'd just like to be sure the hardware would support ubuntu installation. Including compiz-fusion desktop effects. Identify your product compatibility with linux at least. 7 Comments »

320

Explain the customer's hardware choices

Dell Web Site, Sales Strategies submitted by peyre 08/21/07

It would be helpful, especially to less computer-literate customers, to offer explanations for the hardware choices you have available when customizing your computer. This would be especially good for the CPU: telling the difference between Pentium D and Core2 Duo, for instance, and the significance of the Front-Side Bus. The video card section could tell you why you might want an NVidia vs. an ATI vs. the onboard Intel card. That sort of thing.

Also, the pop-ups for Intel and AMD chips aren't very helpful; they read kind of like advertisements for the two chips. A single page that gives basic information on what's different between the two would be much better. 5 Comments »

1480

Ubuntu Certified

Linux, Sales Strategies submitted by safaci2000 06/19/07

Should dell, start certifying the vast majority of their laptops/towers as being Ubuntu compatible. Not necessarily pre-package Ubuntu on all laptops (though that'd be nice), but just like msft has their certified msft hardware, dell should test out each model they sell and either flag it as compatible or not with Ubuntu. (which odds are, would translate over to most other distributions anyways).

5 Comments »

2260

http://www.dell.com/open shouldn't steer people towards Windows

Dell Web Site, Linux submitted by limulus 08/02/07



If I want to look at the open source offerings on Dell's site, there's a nice short URL that redirects to the appropriate page: http://www.dell.com/open

However, some of the wording on the page sounds like it was written to DISCOURAGE people from buying those systems and steer them towards Windows; an excerpt:

---
Not sure Open Source is for You?

The main thing to note is that when you choose open source you don’t get a Windows® operating system. If you’re here by mistake and you are looking for a Dell PC with Windows, please use the following link.

Shop Dell PCs with Windows
---

To make the page better:

* remove the "Not sure Open Source is for You?" and "Already an Open Source fan?" sections or change them to something like this:

---
New to Open Source?

A very important thing for people familiar with Microsoft Windows® but new to open source to note before buying is that it is an alternative to Windows®, not a cheap version of Windows®. Programs specifically designed to run on Windows® will NOT run by default on Dell's open source systems. If you want to run programs such as "Microsoft Office® 2007", "Adobe Photoshop® CS3", "iTunes® 7.3" and "The Sims® 2" you're in the wrong place! (Dell's Windows® systems may be found here.)

If you already knew that or are ok with it, please continue shopping below...
---

* if its to be kept, move the "You asked, we listened." part down into the Ubuntu description, but get rid of the "advanced users and tech enthusiasts" mention; installing an OS (regardless of the OS) is usually the most difficult step (and one not done by 'average users') but Dell has done all the hard work (most notably by selecting compatible hardware) and after that Ubuntu is really not that hard to use :)

* in the "What Is Open Source?" section, the following sentence needs work: "A downside is that some open source software requires intermediate or advanced knowledge to use, and in the case of operating systems, may not be compatible with the same software applications and hardware as Windows operating systems."

What is the reference for "advanced knowledge to use"? Are we talking about the command line? Ubuntu can be used without ever seeing it. Perhaps consider striking that. The real meat of the issue, of course, is that Windows embraces proprietary things and its an uphill battle to try to support them in an open OS. Perhaps use the following:

"A downside is that consumer software applications and hardware choices which are compatible with the proprietary Windows operating system may not work in an open source environment or may require significant tweaking to make them work."

(for software, the tweaking is a reference to Wine... for the hardware, we can hope for support in future Ubuntu versions ;) 42 Comments »

2330

Easy access to fans for cleaning on laptops

Laptops submitted by celticgibson 04/22/07

As we all know, the inspiron laptops get hot once dust builds up on the CPU/GPU grills and it's impossible to clean them without having to resort to taking the latop apart. It would be awesome if you could put blank plates on the bottom of the laptop, where the fans take in air, to allow for easy access for removal of fans and hence the cleaning of the grills. This would save many a problem with overheating hardware and endless tech support problems. 17 Comments »

890

Dell Include a Ubuntu CD with every purchase of a Non-Ubuntu OS System for every System you sell.

Dell, Operating Systems, Software submitted by jorge 08/14/07

Dell Include a Ubuntu CD with every purchase of a Non-Ubuntu OS System for every System you sell.



Your other non-Ubuntu OS offerings are hurting due to viruses, Trojans, e-mail bombs, worms, random system errors, un-reproducible memory handling errors, the list goes on. Offering them a second option once they experience the pain and agony is the best thing Dell can do.

Show your customers you care and provide them with a Ubuntu OS install CD (which can run in Live mode as well). 15 Comments »

2380

TheOpenCD.org should be an option for any Dell OS, regardless if Windows or Ubuntu

Linux, Operating Systems, Software submitted by jorge 05/26/07



Dell should offer the TheOpenCD.org CD as an option for customers to select when configuring their purchase. Again, irrelevant of Windows or Ubuntu. TheOpenCD offers the following Software Suites for Free and without the usual Bloatware that irritates customers:

Design - Blender, GNU Image Manipulation Program, Inkscape, NVU, Scribus, Tux Paint.

Games - Battle for Wesnoth, Enigma, Neverball, Sokoban YASC.

Internet - Azureus, FileZilla, Firefox, Gaim, HTTrack, RSSOwl, Thunderbird, TightVNC, WinSCP.

Multimedia - Audacity, Celestia, Really Slick Screensavers, Stellarium.

Productivity - MoinMoin, OpenOffice.org, PDFCreator, Notepad2.

Utilities - 7-zip, Abakt, Clamwin, GTK+, HealthMonitor, Workrave.



Due to an unpredictable change I alter my idea to !

TheOpenDisc.com CD should be given out if TheOpenCD.org is not complete enough for you! Its pretty much the same thing, opensource software for the price of Free yet many more apps! So a win win for all! Yeay!

TheOpenDisc

34 Comments »

1290

With Ubuntu PCs dell should...

Linux submitted by kevintrooper 07/05/07

provide an Ubuntu CD!

10 Comments »

380

Fix issue regarding OS installation vs. SATA Hard Drive

Servers and Storage, Vostro products submitted by rpricket 09/02/07

The suggestion is that Dell must update the bios/firmware for its Vostro computers to give better support of the SATA drives. This – or otherwise create a means by which to install the operating system of choice, without a prob.



Why is this needed? - In short, without proper SATA matrix drivers installed, the user may (as I have) encounter severe problems when trying to install a fresh copy of the operating system of choice. These problems may include anything from locking up during installation, or even the Blue Screen of Death. The sad part is, that in my experience, there is no option to load these matrix drivers during XP install – meaning, one cannot install XP.
The root cause? – its hard to say, but obviously there is a hardware conflict if drivers are needed just to properly install an OS.

My Experience:
I ordered my dell Vostro 1700 late July of 07, and received it the first week of August – well ahead of the expected delivery date. Having spent about $1,700 on my setup, I was very excited to open the box and start enjoying my new laptop. (Tech specs listed below) In the first hour of use, I encountered my first problem - a popping in the sound playback. Wonderful. Simply Wonderful. (I will address this issue in a separate proposal) After some searching I found this issue addressed on the dell forums, with no real solution. Thinking it couldn’t get much worse, I went on.

Problem number two – the case of the failing video drivers. Specifically while gaming, my NVidia GeForce 8600 GT drivers would suddenly stop working for about 15 seconds – this would happen again, and again, reoccurring every hour or two. I have yet to find the solution. My Vostro is slowly losing its appeal, but I remain faithful… (Will also be fully addressed in a separate proposal)

Here’s where the fun begins: (…sometime later)
After running into some problems that were seemingly unfixable with a program I was running, I decided to reformat my hard drive and do a fresh install of Windows Vista Home Basic. – Something I do regularly to keep my computers running smoothly. Upon opening the box however, I found that the Vista install DVD was not included. How dare they! - after talking to a tech for 15 minutes I get them to ship me a copy of the DVD.

THE REAL PROBLEM-
2 days later, the DVD arrives and I’m all set to reinstall. I pop in the DVD, boot from CD/DVD drive, and off I go. I click through the installation jargon, format the drive, and hit next. Windows starts installing… the first step completes… then the next… and the next – Last step! (the computer reboots here) the last step is listed as “Completing Installation…” and the yellow progress bar at the bottom of the screen is maybe 2/3 full. This is where everything breaks loose – I wait…and wait... and wait… and wait (4-6 hours). (still displaying “Completing Installation…” I reboot and try the process again.

Guess what. It did the same thing again…and again… and again. I tried installing Vista in the exact same manner 6 times! I don’t get it, is my DVD bad? Is my hardware bad?? I log on to dells tech support chat.
During the 2 hour chat, I did everything from run a system diagnostics, to try installing again – and all I got was a “…this is a very special issue.” to “…why don’t we just send you another hard drive, pre-flashed with vista.” - a temporary fix.

Feeling discontent with Dells tech support, I continued to search Google for information on this issue, and maybe find people with similar problems. I did. If you follow this link here: http://forum.notebookreview.com/showthread.php?t=149762 you will see what I found – a lot of people with the same problem with Vostro notebooks, or notebooks of a similar build.

The two existing solutions are as follows:

1. Disable the AHCI for your SATA Drive in the BIOS.
- Doing this will allow you to install without a prob. BUT, disabling your AHCI will cripple your drive capabilities and reduce speed. – so this is definitely not a good fix.

2. Load the SATA drive Matrix drivers before selecting the partition during vista installation.
- Doing this will allow an install – but in my experience, only Vista. The version of XP I have (dell XP cd), because there is no driver prompt, begins to load its components but after a few minutes it ends at the BSoD. Other OS’s may have very similar problems.
- Heres the link to those Matrix drivers btw:
- 32bit: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&relea...
- 64bit: http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&re...

So you tell me - should we have to put up with this, or should Dell actually do something about it? I’m not sure if this problem could be solved with a BIOS update, but if it can be, then do it…NOW!! If it can’t, then Dell needs to recall all the Vostro computers experiencing this problem and replace the conflicting hardware. – It’s hard to say if the SATA drive is actually the core cause; it may be the video card, the memory, the mother board, or any number of other components.

Lastly, I find it extremely disheartening that Dells own techs didn’t realize this problem existed, maybe because not many end users have had to reformat yet, much less know how.

Further input or recognition of this problem by other users would be much appreciated. 1

Thank You!

Additonal Information and Resources:

Copy of my 2 hour conversation with the Dell Tech – minor humor included. Some information has been “****” starred out for privacy. Get it here:
http://download207.mediafire.com/alya1yxujrng/9zno8mngmji/dellconvo.html




My Tech Specs:
Vostro 1700
Intel Core 2 Duo T7500, 2.2GHz, 800Mhz FSB 4M L2 Cache
17.0 inch Wide Screen UXGA TL LCD
3GB, DDR2, 667MHz 2 DIMM$
256MB NVIDIA GEFORCE 8600M GT
160G 5400RPM SATA hard drive
Genuine Windows Vista Home Basic
Dell Exclusive MediaDirect Instant Play Software Application
Integrated 10/100 Network Card and Modem, for Inspiron
Adobe Acrobat Reader 7.08 Vostro
8X DVD+/-RW with double-layer DVD+R write capability,
Integrated High Definition Audio 2.0
Dell Wireless 1505 Wireless-N Mini Card
No Built in Camera 1700
Norton Internet Security 2007 30 Day Trial
WHr 9-cell Lithium Ion Primary Battery, Vostro 1700
Dell Wirless 355 Bluetooth Module (2.0+EDR)
Windows Vista Home Basic

16 Comments »

290

Just say "Thank You" to all Dell Employees and Mean it.

Service and Support submitted by robert 08/31/07

Dell had a great turnaround quarter and made some amazing and positive changes, at a rapid fire pace. Now is the time to just say, "Thank You" for a job well done during tough times to "all" Dell employees...and mean it. A simple, thank you, goes a long way. Stock options are great, but a thank you gets people to climb the next mountain. In Dell's case, that mountain is pretty high. Dell must recognise the people that will make the company number one again.

At the same time, it is time to weed out the malcontents that will disrupt long term success. Dell has no room at this time for employees that are not firmly behind the company. 30 Comments »

310

Have Student Discounts

Sales Strategies submitted by realskript 08/29/07

Why not have Student Discounts.... on all products/?
The cost of living as a student is already too hig... give the students a break and they will love you long time. 10 Comments »

280

Yet another request to not forget about the top-rated ideas (linux, firefox, openoffice preinstalled, etc.)

IdeaStorm, Service and Support submitted by bjquinn 09/01/07

Dell - please stay focused on the highest-voted ideas. Don't distract yourselves with the other ones until you've addressed the ideas below which have been the top-ranked ideas for at least 6 months without adequate responses..

1. 147,808 - dhart - Pre-Installed Linux [and not just on a couple obsolete models in limited geographies]
2. 127,719 - dhart - Pre-Installed OpenOffice | alternative to MS Works & MS Office
3. 107,313 - robinjfisher - Have Firefox pre-installed as default browser
4. 89,183 - ootleman - No Extra Software Option [only a couple models are crapware-free today]
5. 78,007 - gergnz - Provide Linux Drivers for all your Hardware
6. 73,600 - agreer - No OS Preloaded [and not just on a couple obsolete models]

Or, at least give us some reasoning, timeframes, etc.? Several of the above idea would actually be far easier to implement than most of the other ideas on this site. Preinstalling solid free software like firefox or openoffice (or even thunderbird or others) provides your customers with more value, and it doesn't cost you or them anything. It's fairly simple, actually. Everybody wins. There's no downsides. Perhaps you could at least enlighten us as to why you might not agree?

P.S. Thanks to jmxz for the original idea and perhaps submitting a few more ideas like this would drive the point home? Or at least adding the above notice as a footer/disclaimer to every newly submitted "idea"? 2 Comments »

270

Make the Precision work stations better looking.

Precision Workstations submitted by jervis961 09/04/07



I like the specs on the new Precision 6300 but it looks like a
darker grey version of my Inspiron 6000. Why hasn't Dell tried to make
the thing better looking? The least they could have done is put it in a
Latitude case.

11 Comments »

22630

Dell Ubuntu for Europe

Linux submitted by yesmathew 05/03/07 **PARTIALLY IMPLEMENTED**

Dell announced to pre-load Ubuntu on Notebooks and Desktops for US market. What about for Europe? We want for Europe market too... users from Switzerland, Germany, France, UK, Austria, Spain, and others are requesting the same.


See the blog post in Direct2Dell re: Ubuntu in UK, France and Germany; Dell/Red Hat Solutions & More.
85 Comments »

330

Laptop Screen that Rotates

Monitors and Displays, Laptops submitted by badblood 09/06/07

Widescreen laptops are nifty for watching movies, yet they are rubbish for writing documents.

On selected laptops make it possible to rotate the monitor - like the picture below - to make it easier to work.....

Thanks

40 Comments »

3800

DVI or HDMI out on all laptops models?

Accessories (Keyboards, etc.), Laptops submitted by tommarnk 07/06/07 **PARTIALLY IMPLEMENTED**

this would be a big jump, if dell add "DVI out" on all dell laptops, so people can connect to there LCD Displays or LCD HDTVs natively

the picture quality will be grealy improved

this should be easy to do as most of new chipsets has dvi out

not many laptop manufacturers add "dvi out" to there lower end products, so it might be a wise move to do so

all LCD monitors and lcd hdtvs has dvi or hdmi in so it might work well

and meybe remove the old VGA out and put a singel DVI-I, it can be used as analog (VGA) to, by using VGA-to-DVI-I adapter like tose used on

standard computer graphic cards for years now

many people like me connect monitor via dvi or hdmi to get the best picture and color quality



The offerings for the XPS M1730: Dual-link DVI-I (support for 30-inch displays) and HDMI via DVI adapter. Check out all the specs for the new systems.

69 Comments »

1430

Dell Web Site should be 100% W3C compliant

Dell Web Site submitted by yesmathew 08/12/07

Tim Berners-Lee, W3C Director and inventor of the World Wide Web



The World Wide Web Consortium (W3C) is an international consortium where Member organizations, a full-time staff, and the public work together to develop Web standards. W3C's mission is:




To lead the World Wide Web to its full potential by developing protocols and guidelines that ensure long-term growth for the Web.


W3C primarily pursues its mission through the creation of Web standards and guidelines. Since 1994, W3C has published more than ninety such standards, called
W3C Recommendations.



As Dell hardwares are OS independent, Dell Web Site should be 100% W3C compliant. To validate your site please proceed to http://validator.w3.org/ and make it 100% compliant. Also consider validating your CSS style sheet at http://jigsaw.w3.org/css-validator/




Other important references:
- W3C Q&A Blog: http://www.w3.org/QA/
- The Web Standards Project: http://www.webstandards.org/

28 Comments »

520

Ad Campaign: Families Switching to Ubuntu

Advertising and Marketing, Linux submitted by limulus 09/04/07

There are currently ideas under review, such as "make ubuntu shine" which relate to advertising Dell's Ubuntu systems. If Dell decides to do some ads, here's an idea for an ad campaign:

"Switching to Ubuntu"



Find one or more real families that are interested in a Dell Ubuntu system, but previously only had Windows experience (and don't actually need any special Wine-incompatible apps) and follow them for a while to get good sound-bytes and string those together into a commercial. Some themes that should become obvious:

* before-and-after comparisons of their Windows boxes with their shiny new Ubuntu systems

* the joy of exploring and discovery in the land of free software. 'Wait... all these thousands of programs available in Ubuntu are really FREE?' :)

* "It just works" Sally on GAIM/Pidgin, Johnny using Firefox, Dad using OpenOffice.org to do a spreadsheet, Mom downloading pics from a digital camera, Grandma playing Sudoku, etc. Something for everyone. No one has to fight their computer to get it to do what they want. No dreaded command line.

* Would you go back to Windows? (I think we can see the answer to this by now ;)

If Dell hurries, they can have these ads for the Christmas season!

[see also my other ad campaign ideas: What can you do with Ubuntu? and Meet Mark Shuttleworth ] 5 Comments »



Rss track my votes