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1927

Carbon Neutral

Environment, Sales Strategies submitted by smotchberry 02/17/07 **IMPLEMENTED**

Dell should adopt a Carbon Neutral program for its products or at least make it an option for consumers in their ordering process. People seem to have the impression that Apple is doing a lot for the environment, when the reality is - Dell's doing more and can do even more!
Check out the Idea in Action on Dell's goal for carbon neutrality.




11 Comments »

2021

Increase customization to hit the sweet spot with the geek community

Sales Strategies, Desktops and Laptops submitted by mathoda 02/16/07

The geek community craves easily customizable computers, both in terms of the hardware and software. Their choices of hardware and software become reflective of their identity, in a way it isn't for non geek consumers. Apple laptops, while beautiful, aren't very customizable. To reach the geek community, Dell should aim to support the standards that the geekiest consumers prefer, such as an easy to choose from several different operating systems (ubuntu linux, other distributions of linux, bsd, vista, etc), several different choices of applications, etc. Dell should also let you customize more of your component choices for the hardware. While Dell may fear the customer support required for such customization, the geek community more than other communities is probably willing to have customer support open sourced (the way support for linux is supported by geek message boards) rather than be the traditional handholding required for mainstream customers. 5 Comments »

2329

Linux vs. Windows option on DELL Laptops

Linux, Software, Laptops submitted by oliver 02/20/07

I've just received my nice DELL Notebook, but had to spend more than an hour to
remove all these 30 days trial crap software, tiscali internet, google bars,
whatsoever...

It would be very nice, if DELL would offer computers just with clean windows and
office. And firefox as the standard browser (instead of internet explorer) and mozilla
thunderbird as the standard mail reader.

Or even better: If DELL also provides Linux Laptops with openOffice, and a choice
option for installing one of the major free linux distributions like eg. free Mandriva and
preconfigured urpmi sources, so that installing additional software works right out
of the box. 6 Comments »

5830

Remove: "Dell recommends Windows Vista™..." from any publication

Advertising and Marketing submitted by tho.meier 02/21/07

It would be nice to see advertising without any Micro$oft, from Dell. I think there is enough advertising for MS from MS it self.

Somthing linke: "Dell supports muli-OS" would look good! Od: "Dell gives you the real choice" 61 Comments »

2437

Rewards for Dell Shoppers

Dell Web Site, Sales Strategies submitted by john_saddington 02/17/07

Dell should provide a way for customers to accrue rewards, or points, for purchases! I have bought a number of Dell computers over the years, and would love to see some appreciation for my allegiance!

For example, every time I buy a computer, I get 100 points. After... say, 300 points, I get 50% off my next purchase, or something to that effect.

Just like Credit Card Rewards! 17 Comments »

2260

OS Reinstall CD's

Service and Support submitted by xhotardx 02/24/07

How about auctually including real install cd's for the original OS. So when you have to reimage I dont have to spend 2 hours uninstalling stuff that I dont want. Why can these not be provided for free? If a consumer is paying for a license there is no reason that you cant front the 4 cents and give them a copy of that software (even microsoft is cool with that). 10 Comments »

2698

Preinstall linux and offer windows in virtual machine (vmware player or xen)

Linux, Operating Systems submitted by mahei 02/19/07

The first thing i always do is to kick the preinstalled windows of the hard disk, install my favorite flavor of linux and then reinstall windows in a virtual machine for the few tmes i really need it.

Offer that as install option named:
Linux installed with windows in virtual machine

=> this has the side effect for Dell that people order more RAM :) 7 Comments »

2409

A Dell Laptop I can use on my lap! (without being burned)

Laptops submitted by oldsalerogls 02/17/07

I proudly own a 2 year old dell laptop 600m- but it's got heat issues.. who can use their Laptop for 20 minutes before then Laptop begins to get more than warm..and your going to get possibly burned.

Things aren't getting better for new Laptops

Factory Hard Drive and Factory Memory and Processors are running really hot... Noticing it also with other PC Manufacturers (Even with the latest Laptops)

Beat them to the punch...and solve this problem.

Glad to see Michael Dell is Back! 12 Comments »

2275

4 RAM slots on laptops

Accessories (Keyboards, etc.), Laptops submitted by theblackcat 02/19/07

Currently most desktop PCs come with 4 slots to insert RAM. This is extremely useful since it is often much more expensive in total to buy 1 DIMM then it is to buy 2 DIMMs that are each half as large. However, DELL laptops only come with 2 slots for RAM. So if you wanted to get 4 GB of RAM you would need two 2 GB modules, which is extremely expensive (as you can see on the website). However, if the laptops were to have 4 RAM slots instead of 2 then you could have four 1GB modules and save a ton of money (close to $500 on the Latitude D820, for example). At least on the larger laptop models there is plenty of space, the RAM modules are pretty small relative to the size of the laptop and the bottom of the motherboard is mostly empty space from the looks of things. This could also be extremely useful with the move to 64 bit processors, since they can use far more than 4 GB of RAM but currently it is not possible to have more than that simply because of how the laptops are designed. 2 Comments »

2677

Provide Notebook Battery Runtimes (for each configuration!)

Laptop Power submitted by pchris 02/17/07

Please provide measured/benchmarked battery runtimes for your notebooks for all available configurations. Use a conservative realistic benchmark, PCMag.com for example, has used "MobileMark 2005 Battery Score" in it's notebook reviews. I know this is a lot of work to do, considering the multiple possible configurations, but Dell may be able to work with a reviewing company like PCMag.com, or an independent lab, or as a last resort, it may benchmark/measure a good number of common configurations.

The benchmarked battery runtime could be updated along with the price as the customer modifies his configuration.

I can not make a notebook purchase before I have this critical battery runtime, which is why I have to delay all notebook purchases until I've read a number of 3rd party reviews that provide this information, although for a very limited number of configurations, that may not be similar to what I'm looking for.

No computer vendor that I know of provides this information right now, and it is vital information for the customer to decide whether to purchase an extra large battery or not, and whether or not to purchase the notebook at all. Dell should not be afraid to provide the customer with vital information like this, but instead should engineer the products as well as possible so Dell is not ashamed of the battery performance, and is not concerned that the customer will go elsewhere (alternatively, Dell can provide a variety of battery options that will cover all possible customer needs). 2 Comments »

2784

BloatWare Uninstall- single click software remove

Software submitted by raymc 02/19/07

I understand the importance to Dell of the additional revenue stream collected from the suppliers of 'free' bundled software. So to shift the decision making process onto the customer, can Dell make the removal of such bundled software a single click choice 'remove bloatware' on first power-up of new products? Ergo Revenue stream retained and customer choice satisfied! 6 Comments »

3416

Lighter laptops - some suggestions

Laptops submitted by amri64 02/17/07 **IMPLEMENTED**

Would like to see more laptops below 2kg (4.4lbs).

Suggestions:

1. Replace Hard Disk with solid state storage device. Advantage: 1) lighter 2)no moving parts means less probability of breaking down (esp due to wear & tear)

2. External DVD drives. On the road, most things needed are already in the laptop. Leave the movie-watching & software-installing to the home/office/hotel room. The DVD drive can be checked in the suitcase.

3. Option to power off graphics card, camera, etc when not used for task at hand. Prolong battery life.

4. Lithium polymer batteries? For comparable charge densities, aren't they lighter?

Challenge: Fujitsu already has a 15" notebook at 2.4kg, though specs aren't so impressive, imho. Can Dell produce one at 2kg or less, & with specs "to die for"?


Please see jackie_c's comment
24 Comments »

3424

Fed up with Microsoft

Operating Systems, Laptops submitted by triangle 02/19/07

Each week I receive in my mailbox promotionnal offers from Dell.
Our company have only needs in laptops but we never bought a Dell because were are SMB company needing no-OS pre-installed because we run NOVELL-SuSe.

So the day each people could buy a laptop "nacked" I will change my opinion and have a look on Dell products for office and for personal home use.

My proposal is to deliver pre-installed Windows if it cost something to Dell more to nack computers and simply disagree with the EULA. Dell have no need to provides activation codes and the consumer will be happy to have the choice.

When you read Wall Street journal you can see that Microsoft course decrease since they published security updates for the most secure OS of the planet. Not very credible...we prefer running Gnu/Linux that is really more secure because they are no needs to buy additional stuffs like antivirus, antispyware, firewall...and office suite :
all come inside.

It is very curious that a world leader in computing does not see the needs of his customers : now you have to think in many ways : Microsoft, Linux and why not tomorrow Macos on regular PCs (the install protection was already hacked).

In other way it is incredible that Vista could be sold with DRM inside, reducing video quality when not drmized and many other tricks allowing the computer to do what it wants and not what wanted by his owner....simply crazy. 1 Comment »

3531

Universal power adapter (power supply) for all Dell products

Accessories (Keyboards, etc.), Laptop Power submitted by rguptaos-dyndns 02/19/07

How many of us have to buy multiple “AC / DC Adapter or power bricks” for each of electronic devices and laptops? I have power supply adapter for home, office and travel bag… about 2-3 of these for my laptop, cell phone and external hard disk or other devices I use.

I have background in electrical engineering and I know technically it is possible to use the same power supply / adapter unit with some intelligence built in to power up cell phones, hard-disk, laptops, speakers, mp3 players etc. I also understand that the accessories are one of the most profitable business aspects for electronic companies like Sony and Dell.

Dell wants to be the leader and differentiator? Well...

>> How about a smart universal power adaptor for all DELL products that intelligently recognizes the product and supplies the appropriate power.
One power supply and connector for all products!!!

I know technically it is possible – I did design this and did work on the patent application but, did not file because I got focused on some other activities. I am pretty sure there are enough smart engineers at Dell to design this. If you want a head start contact me for details. 9 Comments »

4020

a linux laptop

Linux, Laptops submitted by chrisrose.chrisrose 02/20/07

Boy, I sure would like to see a laptop shipped with linux. 13 Comments »

4080

Internet Laptop Design Contest

Advertising and Marketing, Laptops submitted by mucho 02/16/07

In order to get direct input from Dell customers, and tie more closely with consumer trends, why not sponsor a contest over the internet to design a line of laptops for home/consumer use? This would tie into Dell's philosophy of direct relationships. So the new laptop would not only be built specifically for you, but also DESIGNED directly by Dell customers. Of course, designs would have to be reviewed by Dell engineers to be sure that they are technically feasible and can be built within cost constraints, etc... Seems like this could be a very cool way to design a new generation of home/consumer laptops thru collaboration directly with Dell customers. 9 Comments »

3710

Don't describe Windows as an "Upgrade"

Linux, Operating Systems, Sales Strategies submitted by stevefraser 02/19/07

If Linux is offered as the Operating System (As has been suggested many times on this site), don't describe an offer to purchase Windows as an "Upgrade", for example "Upgrade to Microsoft Windows for only $$$", Some other phrase should be used instead, such as "Add in Microsoft Windows for $$$", as the word Upgrade may give the impression that Windows is superior to Linux, and there are several people who would disagree with that statement. 8 Comments »

3633

Let us choose the OS!

Linux, Sales Strategies, Laptops submitted by icicle 02/20/07

Sometimes I check out the new prices of DELL-Notebooks. In the section OS Selection there is only one opportunity: Windows Vista.

YOU CAN NOT DO THIS!!!

At the moment there is nothing to choose. I choose Linux (Ubuntu)!
So please, please add Linux. I will not buy a notebook and pay extra money for something I will never need. I already found a reseller offering Ubuntu-laptops... 3 Comments »

5032

New Dell Retail Store! Death to Mall Kiosks!

Advertising and Marketing, Sales Strategies submitted by evilspell 02/16/07

Dell should open a retail store very similar to the Apple store. I know that they have small kiosks inside malls that they try to sell Plasma TV's and a couple laptops next to a guy selling knock off sunglasses and verizon cell phone sales sharks! Very unprofessional. Open a classy Dell Store and offer Tech support right in the store just like the Genius Bar in the Apple Store. 144 Comments »

3934

More OS choices

Dell Web Site, Operating Systems submitted by yop 02/19/07

I would like to see more choices of OS like... No OS, Linux, Windows.
Also Better Linux driver support, but better Linux support in general.

Make the fan on laptops make less noise please.
Also more choices of software like Firefox, OpenOffice, Thunderbird etc,etc.

Don't like to be forced to buy an OS that I'm not going to use, like MS Windows.
Don't see the point of wasting money of stuff that I never going to use, since I always install Linux based system like Debian, Ubuntu and soo. 4 Comments »



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