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710

Dell List Computer Configuration Options in order not random.

Dell Community, Dell Web Site submitted by jorge 06/25/07 **UNDER REVIEW**

Dell list computer configuration options in an ordered list not random!

When configuring a computer a list of options for lets say the processor should be in order based on speed or price, here's an example from the Dell Precision M65:

O Intel® Core™ 2 Duo processor T5600 (1.83GHz/667MHz) Dual Core [add $37.35]
O Intel® Core™ 2 Duo processor T7600 (2.33GHz/667MHz) Dual Core [add $398.40]
O Intel® Core™ 2 Duo processor T7400 (2.16GHz/667MHz) Dual Core [add $207.50]
O Intel® Core™ 2 Duo processor T7200 (2.00GHz/667MHz) Dual Core [add $103.75]
* Intel® Core™ 2 Duo processor T5500 (1.66GHz/667Mhz) [Included in Price]

Whats up with this list? Totally confusing or leads to confusion, for the average Joe, yet again today I had to explain that Dell just lists things randomly not in some optimal way.

The list should read like this (or in reverse but in order):

* Intel® Core™ 2 Duo processor T5500 (1.66GHz/667Mhz) [Included in Price]
O Intel® Core™ 2 Duo processor T5600 (1.83GHz/667MHz) Dual Core [add $37.35]
O Intel® Core™ 2 Duo processor T7200 (2.00GHz/667MHz) Dual Core [add $103.75]
O Intel® Core™ 2 Duo processor T7400 (2.16GHz/667MHz) Dual Core [add $207.50]
O Intel® Core™ 2 Duo processor T7600 (2.33GHz/667MHz) Dual Core [add $398.40]

Make it so and quite confusing your customers!

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15 Comments »

950

Matte (NOT TrueLife) Display on XPS m1330

Monitors and Displays, XPS products submitted by mw 06/27/07 **UNDER REVIEW**

The XPS m1330 seems to be the perfect machine, aside from a few imperfections (no Gigabit Ethernet, for example). However, there is one feature that is an absolute dealbreaker for me--the glossy TrueLife screen. I remember the day before the shiny screens, and what a beautiful day that was.

If the XPS m1330 were available with a matte option (along with LED backlighting, of course), I would order one right now. I just don't think I can deal with the TrueLife panel.











17 Comments »

310

English Speaking Support in the Caribbean

Service and Support submitted by creativepragmatic 06/28/07 **UNDER REVIEW**

I am based on an island in the English speaking Caribbean. Every time I order from Dell, I use the website because I fear not understanding or being misunderstood by the Spanish speaking reps assigned to my country. While I appreciate the Spanish speaking reps' efforts, communicating with them is frustrating for me and when I make a large order on behalf of a client, it is important that each order be 100% correct. Mistakes are costly for me, my clients and Dell. Dell should either set up a small sale/service center staffed by native English speakers to service customers in the English speaking Caribbean or route our calls to a North American center staffed by native English speakers. I live in a country where I know Dell sells a lot of computers, will likely sell more in the future as the country develops, and where people love famous brands. Providing native English support to native English customers should not be that difficult.





5 Comments »

850

Linux on Tablet PC's

Linux, Desktops and Laptops submitted by daniel117 06/29/07 **REVIEWED**

Since Dell is putting Ubuntu on their notebooks and a desktop computer, I figured out that they can put it on their tablet pc's as well.


Please see john_h's comment
13 Comments »

60

Sun shade for laptops while used in a car or outside

Accessories (Keyboards, etc.), Laptops submitted by frgjr02 07/24/07 **UNDER REVIEW**

A sun shade is needed that folds up when not in use and would clip on to the LCD display.











1 Comment »

590

Blu-Ray drive on Dell M1330 laptop

Accessories (Keyboards, etc.), XPS products, Laptops submitted by burtontyler_23 08/02/07 **UNDER REVIEW**

Are there any plans for a Blu-Ray drive in the M1330 laptop. It's the only reason i haven't bought one. And why is there an HDMI out with no high-def drive?











16 Comments »

21970

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





131 Comments »

24740

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
93 Comments »

17410

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











86 Comments »

10990

Tell us what WiFi chipset a laptop has.

Broadband and Mobility, Dell Web Site, Linux, Laptops submitted by tonyb2006 08/29/07 **UNDER REVIEW**

Tell us the WiFi chipset used in a laptop before we buy it so we know if the WiFi chipset supports a feature we want, or if it supports Linux or another operating system that we intend to use. The WiFi chipset being like "Intel ipw2200" or "Broadcom BCM4306", or "Ralink rt2500".







17 Comments »

2670

Allow Anti-Virus as Optional

Sales Strategies, Software submitted by rgb66rgb 09/20/07 **UNDER REVIEW**

Some purchasers already have subscriptions to anti-virus products that can be ported to new systems. Not having a 'no anti-virus' option on every system order page forces those users to essentially buy two licenses when only one machine will be used.







61 Comments »

5470

The most requested feature...

Linux, Operating Systems, Sales Strategies submitted by xivulon 09/26/07 **UNDER REVIEW**

There are several proposals that basically ask the same thing: SHOW UBUNTU IN THE LIST OF OPERATING SYSTEM ON ALL MACHINES [subtract $50]. And why not, add XP to the list as well. There are also many more proposals that would be made redundant IF the above was implemented. If you add them all together that is probably the most requested feature at the moment. Yes I think many of the ideas below can be merged.

http://www.ideastorm.com/article/show/73206/Make_Linux_and_no_Operating_syste...
http://www.ideastorm.com/article/show/72962/Put_Ubuntu_on_the_list_of_operati...
http://www.ideastorm.com/article/show/72880/Dont_make_it_difficult_for_people...
http://www.ideastorm.com/article/show/68182/Add_all_the_OSs_you_sell_to_the_H...
http://www.ideastorm.com/article/show/68515/Ubuntu_on_all_dells

Proposals that would be made redundant:

http://www.ideastorm.com/article/show/68294/Same_discounts_available_on_Ubunt...
http://www.ideastorm.com/article/show/72902/Why_Cant_Dell_Put_Linux_On_Their_...
http://www.ideastorm.com/article/show/73961/Make_Ubuntu_laptops_cheaper_than_...
http://www.ideastorm.com/article/show/68567/Make_the_dell_ubuntu_models_avail...
http://www.ideastorm.com/article/show/72525/Ubuntu_on_all_models_where_it_works
http://www.ideastorm.com/article/show/67851/Ubuntu_on_121_or_133_inch_laptops
http://www.ideastorm.com/article/show/72748/Better_selection_of_Linux_notebooks
http://www.ideastorm.com/article/show/67631/Make_an_efford_to_includ_UBUNTU_i...
http://www.ideastorm.com/article/show/73954/bDell_Just_Give_Choice_a_Chanceb_...
http://www.ideastorm.com/article/show/67867/Shop_Dell_PCs_with_Linux_Require_...
http://www.dellideastorm.com/article/show/67692

...and many more...

Of course not all hardware choices will go down well with Ubuntu, but you have a conflict resolution system in place to notify users that make incompatible choices, and that could easily be extended to address conflicts between hardware and operating system. The only reason not to have Ubuntu is when there are fundamental incompatibilities that cannot be addressed by swapping wireless card or video card (suspend/hibernation...). In this case show "No operating system" (no point in having "No operating system" when a free operating system is available).

So, don't hide Ubuntu in some dark corner of your website only known to geeks, give customers a REAL choice...





26 Comments »

710

Offer Windows XP SP3 when it comes out - now is the time to make sure Microsoft will let you.

Operating Systems submitted by jmxz 10/09/07 **UNDER REVIEW**

Sounds like WinXP Service Pack 3 will be coming out soon.

Dell: Please remember who your customer is.

It's time for you to start making sure Microsoft lets you ship WinXP-SP3 pre-installed on Dells.

I believe Microsoft's current thinking is that they won't let you and want you to force Vista on your customers instead.

Why might one want XP-SP3? Well - XP-SP2 leaves a lot to be desired when it comes to security (even according to Microsoft's Vista PR); and Vista leaves a lot to be desired in general. XP-SP3 might be the most viable windows OS for businesses.











25 Comments »

510

Legal Blueray Playback on Ubuntu

Linux submitted by prisma Jan 9 **UNDER REVIEW**

Ubuntu have a legal way to play DVD's with LinDVD on current Dell hardware offers which we the customers appreciate. However, windows hardware products come with an option to add a blueray player. Dell should add that option as well to their Ubuntu offers. A commercially available piece of software (like LinDVD) could be implemented to play blueray DVDs.





21 Comments »

360

AMD for LINUX PCS

Accessories (Keyboards, etc.), Linux submitted by seniormartinez 07/28/07

I think Dell should use AMD processors instead of INTEL, or at least give you the option to customize, first of all i think it would make the computer performance increase and also it would be more affordable especially if you make a back-to-school package.

Thanks, and cheers! 1 Comment »

180

Edubuntu

Linux submitted by mtaboy 08/03/07

I think you could start making computers for children. It would not be a bad idea. You could put the operating system "edubuntu". The computer could be the same but for children! :) You could prob. make alot of money if you do not make the computers to expensive! :)

Thanks! Hope you like it! 1 Comment »

260

Unleash the full potential of Linux's multi-user capabilities: Ubuntu + Ndiyo's Hubster

Linux, Operating Systems - Multiboot, Desktops and Laptops submitted by limulus 08/02/07

When you think of a Windows machine, generally speaking, its a box connected to a monitor, keyboard and mouse, which one user uses at a time. Dell's Desktop Ubuntu machines are currently shipped the same way.



But Ubuntu is Linux and so has the potential for many users to use the same computer at the same time, as is done with a server.



Imagine if you will being able to buy a single computer and everyone in the house can use it at the same time; no more fighting over who gets to use it when or who gets stuck using the old computer if there is another one. This is the exciting potential of Ndiyo's Hubster.



"Hubster is the first ultra-thin-client terminal with completely user-configurable hardware"

* plug a USB hub into your computer
* plug the Hubster, a USB keyboard and mouse into the hub
* plug a monitor into the Hubster

and you have a Terminal that behaves just as if it were its own computer. Repeat the process for a second Terminal, etc.



Some new monitors will even have the hub built right in to make it that much easier.

Watch the demo video on their page and be as awe-struck as I was :-)

AFAIK, there is nothing currently like this offered by any major OEM; if Dell were to get it to market I'm sure many families would want one! 16 Comments »

5100

Advertise Ubuntu a little more loudly

Advertising and Marketing, Linux submitted by zhinker 05/16/07 **NOT NOW**

I may be wrong about this but it doesn't seem to me like Dell's done any sort of advertising at all for the new Ubuntu pc's that it'll be rolling out soon, except for it's initial declaration I haven't heard a word about on any non-linux media (everyone using linux knows about it of course).

Unless Dell is planning on marketing this solely to linux users, it might want to let the rest of the world know that it's going to be selling Ubuntu soon (a simple photo and note on their website would be enough to make a bunch of pc buyers at least interested, and the ad wouldn't even cost anything). The problem with going after only current linux users is that you're substantially lowering your market base (which of course, is already pretty low--I realize this is just an experiment) to people who might already have pc's their perfectly happy with for the next couple of years, and I'm also worried that this perceived lack of interest might give Dell, and hence other pc manufacturers, the idea that selling linux computers is still a failing enterprise.

That's my 2 cents 28 Comments »

330

I think on dell Desktops...

Advertising and Marketing, Linux submitted by kevintrooper 07/27/07

... if you choose to on the sticker option (http://www.ideastorm.com/article/show/71730/Make_a_sticker_choice) should put the official ubuntu stickrs on there if you dont want any choose on the sticker option : none (if the sticker choice thingy ever gets implemented!

screenshot:



I got the sticker from ubuntu! 12 Comments »

560

3GB Laptops

Operating Systems submitted by mugunth 07/03/07

We all know that, Vista (and any 32 bit OS) cannot access memory more than 3.16 GB... Hence instead of a 4GB upgrade option, why don't Dell provide a 3GB (2DIMM) option (1 X 1GB + 1 X 2GB 2DIMMs) which would be cheaper than the 4GB upgrade? When Windows cannot access all the 4GB you provide, what's the use in investing extra money? 18 Comments »



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