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13193

Dell Tablet PC

Laptops submitted by gautam 02/16/07 **IMPLEMENTED**

The XPS and E series notebooks are great, but a move into making 12.1 and 14.1 inch tablet PC convertible notebooks would be fantastic. I can easily see the m1210 and the e1405 being ported to the tablet medium.
Check out what Glenn from the tablet team has to say about the Latitude XT.




194 Comments »

15134

No McAfee

Software submitted by doomlord52 02/19/07

I think everyone agrees here. No McAfee. i cant unistall my copy because it will take all my settings for the Microsoft firewall with it. That includes my outlook settings, internet, and just about every program. Why cant i say "no McAfee please"??? is it really that hard? use Norton.... 72 Comments »

15608

Sell more desktops without monitors, keyboards, etc

Desktops, Environment, Sales Strategies submitted by gordonbrown77 02/16/07 **COMING SOON**

Make it an option to not get things people may already have when upgrading a PC such as monitors, mouse, keyboard. This would be good environmentally and save people some money if they already have theae things and will not be keeping the old PC. 34 Comments »

26870

Dont eliminate XP just yet

Operating Systems submitted by javaprog07 02/17/07 **IMPLEMENTED**

Ok, well I know I may be chastised for bringing this up, but vista is still a young operating system with its own problems etc... I would like to see both Home and Business computers, especially notebooks have an XP Home and Pro option on top of Vista until it has at least been out for a year. For those seasoned users like me who just feel that you need to let a new OS mature before jumping right in. I am planning on buying a new notebook, and I would like to insure I wont have to format it on arrival just to have XP.
Check out the Idea in Action to find out more about Dell offering XP.




209 Comments »

27681

National Call Centers [and other Service Improvement Ideas]

Service and Support submitted by henrieb 02/17/07 **UNDER REVIEW**

As a corporate customer I like Dell's products and my USA customer support. I have read the web about all the people that have had problems with Dell customer service and mine and others are not isolated incidences. If you want people to be loyal take a hint from the corporate sales and give Home users even a little customer support. My corporate help does not read scripts, they have the power to take ownership and fix the problem. Granted I do buy Gold support. If Dell thinks it saves money for bad support; I have personally talked 20 or 30 people out of buying a Dell.

* Addition: After reading several of the comments on this topic it appears that what we really want is someone in customer support that will listen to us, and hopefully help us. Culture and language barriers just make this harder. Maybe a better way to track customer performance would be to find out if they really helped someone and not how fast they can end the call. Dell management needs to start taking ownership of this problem. Maybe Dell management needs to start calling Dell support with fake problems and see it the system they created can help them, it sure does not work for us.


663 Comments »

120804

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

67970

Stripped down, fast Linux Box

Accessories (Keyboards, etc.), Desktops, Linux submitted by pawprintz 02/17/07 **REVIEWED**

How about a fast, Internet ready Linux desktop. Small form factor, pretty monitor, mouse & keyboard, the O.S., OpenOffice & Firefox. Cheap'n'fast


Dell sees the value of this idea, and is keeping the sugestions for a Linux small form factor on the radar. john_h will let the community know of any new information as it comes.




130 Comments »

118103

Have Firefox pre-installed as default browser

Software submitted by robinjfisher 02/19/07 **REVIEWED**

Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.





1199 Comments »

140619

Pre-Installed OpenOffice | alternative to MS Works & MS Office

Software, Desktops and Laptops submitted by dhart 02/17/07


Provide OpenOffice.org for free pre-installation alongside Microsoft Works and Microsoft Office. OpenOffice.org is more capable than Microsoft Works, and a serious competitor to Microsoft Office, at a fraction of the cost (it's free!)

OpenOffice.org can open, create, edit and save Microsoft Word, Excel and PowerPoint files.

Provide as OPTIONS for pre-installation many other high-quality free software programs such as:
- Firefox: web browser with popup and privacy controls; say goodbye to Internet Explorer infections!
- Thunderbird: email program with free anti-spam and privacy controls
- Pidgin: instant messaging all-in-one program for popup-free MSN, Yahoo, AOL and others
&nsbp;[ed: GAIM was renamed Pidgin in April 2007 to settle the issue with AOL's trademark on AIM]
- PDFCreator: creates Adobe PDF files from any program
- Scribus, Inkscape & GIMP: desktop publishing, freehand drawing & powerful image editing
- Audacity & VLC: multi-track audio editing & universal all-in-one media/video/movie/DVD player
- Stellarium & Celestia: planetarium viewer & outer-space mapping, like Google Earth, but for our Solar System

Pre-installed quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. Cast your vote for Linux and other free software. Cast your vote for the Universal Education PC [ed: article removed/merged by dell_admin] utilizing free software.

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.
574 Comments »

152550

Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot

Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart 02/16/07 **PARTIALLY IMPLEMENTED**



Offer the 3 top free Linux versions for free pre-installation on all Dell PCs.

Quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. For example OpenOffice.org, the Microsoft Office alternative, can shave hundreds of dollars off the price of a new PC. Cast your vote for OpenOffice and other free software.

Offer easy multi-boot options with Windows Vista, Windows XP, or NO Windows (yes, Linux can entirely replace Windows!)

Offer trade-ins and Linux CDs for older model Dell PCs. Cast your vote for the mini Linux Dell PC and the Universal Education Dell PC, both utilizing free software.

Would you try Linux if it were this easy?

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.


Please take a look at www.dell.com/open for linux options on the Inspiron.

1824 Comments »

510

No more ball mice

Accessories (Keyboards, etc.) submitted by mazemaster 03/27/07

The default mouse that ships with a new dell computer continues to be an outdated ball mouse. Sure, you can upgrade to optical for $10 but I can buy that same optical mouse new (OEM) for less than that. I'm sure you guys buy mice in large enough quantities to get huge discounts. The ball mouse probably costs you $2 and the optical probably costs you 4$. A cheap mouse can have a dramatic effect on the overall user experience. Just ditch the ball mouse and include an optical one by default, please. 3 Comments »

380

Quad Core Laptop

Accessories (Keyboards, etc.), Operating Systems, Laptop Power submitted by apollo 03/27/07

I would like to see Dell come out with a quad core 64-bit laptop and offer a variety of OS options. Including all popular versions of Linux and as a last resort, Windows Vista. Dell should take note of the battery life of their laptop line. There must be a way to get more than an hour or so out of a fully charged laptop battery. HP does. 3 Comments »

310

Shipping costs

Dell Web Site submitted by jaime 03/27/07

I would like to see the shipping costs right below each product's price. 4 Comments »

170

108 Mbps a/b/g Wireless Card

Accessories (Keyboards, etc.), Broadband and Mobility submitted by mrs2r 03/27/07

Most wireless manufacturers have been making 108 Mbps wireless equipment for several years now. Even Cisco and 3COM have 108 Mbps APs. In my experience Atheros WiFi cards work great in Dell notebooks. 10 Comments »

110

Rss of my ideas

IdeaStorm submitted by joyce 03/27/07

I would Like to have an RSS of my ideas and my saved ideas.
That way I could share that link with other people.

Thanks. Comment »

620

Need Windows disc not recovery option

Accessories (Keyboards, etc.), Operating Systems - Multiboot, Service and Support submitted by sleepydude 03/27/07

I do not like that Dell does not offer any longer a Windows disc with their systems. I do not like the recovery option. It limits what I can do when there is a problem. The only way I could get a Windows disc from them currently is to order a system without an operating system and pay full price for Windows. They didn't even offer me the OEM price. I ordered a system from Gateway instead. They still send WIndows discs with their systems. I will not order a system from Dell ever again unless I can get a Windows disc with it. The option of being able to dual boot with Linux would be nice also. 5 Comments »

200

Dell should use ReadyBoost-Ready Motherboards

Accessories (Keyboards, etc.), Desktops and Laptops submitted by jhill25570 03/27/07

ReadyBoost-Ready Motherboards
Another way to utilize ReadyBoost is to buy a motherboard with flash memory installed. The first of these are already on the market, introduced by ASUS a week before Vista's official birthday on January 29, 2007. There are four models in the series: a Plus and a Premium model each for the Intel Core 2 Quad and the AMD Athlon 64 FX processors. All include several Vista-specific features, but most important in the current context is their ASAP ("ASUS Accelerated Propeller") feature which is, essentially, a 512MB flash drive soldered to the board. The flash is recognized by Vista as an external drive, and can be used for whatever you'd use a flash drive for, including, of course, ReadyBoost. Comment »

-670

Dell should move from Microsoft Works 8.0, to 8.5

Software submitted by jhill25570 03/24/07

I have contacted Dell in the past and requested they move from Microsoft Works 8.0, to Version 8.5. Dell is still installing Microsoft Works 8.0. Gateway Computer Company is using the new, version 8.5. This is a link to Newegg.com

"http://www.newegg.com/Product/Product.aspx?Item=N82E16837102081".

Newegg.com is selling the OEM Version of Microsoft Works 8.5 for $9.99. I want the laster version of Microsoft Work on my new, Dell, computer. 8 Comments »

-180

Make a DELL OS X PC

Dell, Operating Systems, Desktops and Laptops submitted by bassaf 03/08/07

Make a deal with Steve Jobs and have OS X installed on new Dell PCs with style and affordable price, so my father can actualy use a computer without being a systems engineer. 51 Comments »



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