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-230

Partially finance the development of Ubuntu to make it as easy to use as windows

Dell, Operating Systems submitted by eniacfoa 12/20/07

Is it really that hard for Ubuntu to get as user friendly as windows? i think it will never compete with windows without being AS user friendly combined with more aggressive marketing...if the average user has trouble installing software, the whole thing is futile...and i think it could happen if some cash was thrown at it...something dell has plenty of...

I would love dell to put their money where their mouth is and help improve Ubuntu dramatically in the user friendly department...

What Dell is doing is still "toying" with the idea instead of throwing their weight behind it...there is a real market for alternative computers, people really are sick of windows, but its the only operating system they have that they can use...dont tell me apple either...theyre a rip off and an annoyance...thats why they only have 2-5% of computers...they got hammered by the commodore 64 and they got hammered by the PC/Windows for a reason...its not just marketing....they are the computer for snobs, not the masses

Microsoft is not invincible, after Commodore Business Machines management killed the company from within Microsoft were right there in 95, ready for the web and apple, being no real competition...if a group of people came along with the vision, the business skill, the capital and the beleif that they can achieve their goal, microsoft would lose their "monopoly by default" because their products arnt that good.

Nobody likes vista, strike while the iron is hot...

Plan B - buy the IP of amiga OS....you really could have a tiny Desktop OS that was very light on system resources and multi-tasked well...of course needs lots of cash to develop as its not considered modern enough not having full memory protection and some other features...the thing about it is even if the whole system goes down, on modern hardware a warm boot would be 2-3 seconds....its like 8 seconds on G3 hardware... the only reason it doesnt have "full" memory protection is its trying to remain somewhat compatible with previous versions...an idea that could be scrapped....there is a small community of talented amiga developers already devoted and this number would grow if the IP wasnt owned by a shady company who makes it look like a money laundering exercise....so many people in the current IT industry have fond memories of CBM machines and would want to work with AmigaOS it if it was a real option...alot of people still say Amiga OS multi tasks better than windows...
its a very nice flavour of unix ;)

Plan C - put money into react OS, reverse engineer windows, make a compatible version open source, kill microsoft and go down in history ;) 26 Comments »

4380

Easier way to OPT OUT of Dell selling my private information

Advertising and Marketing submitted by ninefoot3 10/17/07 **IN PROGRESS**

I rec'd a brochure yesterday saying Dell and DFS were going to share my private info with other 3rd party companies for marketing purposes. Well, it said that in about 5,000 words or so. At the end is a box stating that I may opt-out of this by calling the number listed or writing a letter (including certain info) and send it to the listed address.

I chose to use the phone method. After being shoved around to a few people, I finally got someone who could help me 'opt-out'. This involved 'opening a case' as if I had a technical issue with my account.

My IdeaStorm suggestion, hey Dell, make it easier for us to OPT-OUT of your attempts to make money off of my personal information. What's the matter? Didn't make enough money off of my patronage to Dell products and the interest rates charged? Getting an extra $1 for my name, address and age information going to help Michael Dell get a new boat? C'mon!

While I'm disturbed that Dell wanted to sell me out, I'm more disturbed that Dell made it difficult for us to opt-out. A simple URL would have been nice. I know, that would make more people opt-out and Dell would have less names to sell. It's like a mail-in-rebate or the lack of a cancel button in the account information at freecreditreport.com, you HAVE to call, and since that's a pain in the neck, most people will sloth themselves into something they don't really want. 42 Comments »

6400

make linux systems EASY TO FIND

Dell Web Site submitted by phubert 10/18/07

At other sites, I have seen comments by individuals who have BOUGHT Dell Ubuntu systems complaining about the difficulty FINDING said systems.

I think you'll get more sales if you improve the visibility! 30 Comments »

25120

Linux Hardware Compatibility List

Dell Web Site, Linux submitted by s3indiana 02/20/07 **IN PROGRESS**

Create a listing of Dell hardware that's compatible with the major Linux distributions (Fedora, OpenSuse, ubuntu, Freespire) providing compatibility with not just systems (desktops and laptops) but include peripherals (printers, camera's, flash drives, compatible routers, etc.). Include levels of compatibility so the reviewer can make an educated choice. This would provide the greatest assistance for those looking at alternatives...

We're working to add something like this to our linux.dell.com wiki. Click here to see what john_h has to say.





30 Comments »

4200

Start offering DELL products to the general public in Poland

Dell, Linux, Sales Strategies submitted by lukasz.wisniewski 11/12/07

According to today's local newspaper Gazeta Wyborcza [1], by 20th November, 11:30 to be more exact, Dell will just have manufactured their first notebook in Lodz, Poland. Unfortunately, even though I am inhabitant of this city, it is more than unlikely I will buy DELL notebook anytime soon.

Firstly, the current policy of your company in Poland is "Only for enterprises and institutions" (original in Polish: Tylko dla firm i instytucji). Such a approach seems to me to be more than just bizarre. Do you happen to realize Poland is something like 38 milions of your potential customers? Just for instance, in my city, there are two big public universities, several private ones - you see the universities but not the students. Is this of your concern? I guess not but Apple is already there offering discounts for students.

Secondly, start distributing preinstalled Ubuntu for Poland as well. I actually do not see the point why you do this in UK, Germany or France and not in Poland. People of Poland are more eager to install open-source products, just let me remind you that according to XiTi monitor [2] open-source Firefox browser has market share of 39.6% in Poland, whereas in Germany - 38%, France - 23.9% and UK just 18.7%.

Thirdly, by preinstalling Ubuntu I mean making it an option anywhere where there is an OS selection option on your website. I clearly see no reason in the world why you keep offering such a miserable Ubuntu notebook in Europe instead of something more powerful - Inspiron 6400n with Intel T2130 processor. In your opinion, how impressive is that nowadays?

Last but not least, DELL, please stop participating in this devoid of good sense campaign "Dell recommends Vista..." which is sarcastic. You really do not have to put down this sentence on your website as in Poland you force people to use Vista leaving no other choice.

Take all these remarks under your consideration unless it is OK with you that Poles should travel to Germany in order to buy your notebooks. Hear our voice, DELL!

Signed,
Lukasz Wisniewski
student of the Computer Science
Technical University of Lodz

Links:
[1] http://miasta.gazeta.pl/lodz/1,35136,4662983.html
[2] http://www.xitimonitor.com/en-us/browsers-barometer/firefox-july-2007/index-1... 53 Comments »

86070

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

459 Comments »

28080

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
105 Comments »

70

CNet article recommending Microsoft ditch Vista - Idea: Dell take the lead in this.

Operating Systems submitted by jmxz 09/27/07

Why Microsoft must abandon Vista to save itself


September 26, 2007 9:05 AM PDT
Why Microsoft must abandon Vista to save itself
Posted by Don Reisinger

While Vista was originally touted by Microsoft as the operating system savior we've all been waiting for, it has turned out to be one of the biggest blunders in technology. With a host of issues that are inexcusable and features that are taken from the Mac OS X and Linux playbook, Microsoft has once again lost sight of what we really want.
...
With each passing day, it's becoming blatantly clear that Microsoft released Vista too early and the company's continual mistakes and promises that can't be kept are further annoying the Windows faithful.
...
Never before have I seen such an abysmal start to an operating system release. For almost a year, people have been adopting Vista and becoming incensed by how poorly it operates. Not only does it cost too much, it requires more to run than XP, there is still poor driver support, and that draconian licensing scheme is a by-product of Microsoft picking on the wrong people.
...
Even better, go back to XP--it's not nearly as bad as Vista.

As a daily user of Mac OS X, Ubuntu and Vista, I'm keenly aware of what works and what doesn't. Mac and Linux work.

The time is up. Microsoft must abandon Vista and move on. It's the company's only chance at redemption.


Dell:

  • It's your reputation and brand and respect that's suffering by your "Dell recommends this Vista to everyone except for Dell's own use" - stop doing that immediately.
  • It's your customers that suffer when you Don't offer XP on most of your models.

Why you keep tarnishing your own brand to benefit Microsoft at your own expense is beyond me.

Idea: Lead the way in helping Microsoft ditch Vista as this CNet article recommends. 65 Comments »

250

Call Centers that dont read a script

Service and Support submitted by jbuchta 09/29/07

This is 2007. You need to hire people who know your product and know how to fix it. This is apparently too difficult at Dell. I am constantly bombarded by people who dont know what they are doing and reading a script. Sending everything to India should not be a Dell mantra. The Dell mantra should be: "Send business process to India only when it makes sense and is in line with the customer experience." Get back to basics consider the customer. Which means only that you need to reaction more to the posts on this site. 14 Comments »

240

Encourage Games Developers To Develop For Linux

Gaming, Linux submitted by aikiwolfie 09/29/07

Linux as an OS makes far better use of hardware resources than Windows does. It's also a far more stable OS. Which means it's an excellent platform for games deployment.

Dell should help the open source community make Linux more attractive to games developers. The XPS 700 works really well with Ubuntu so there's no hardware limitation to making the latest and greatest games available on Linux.

NOTE: I don't have a PhysX card so I don't know how that would work. 78 Comments »

110

jabber-enabled support chat

Service and Support submitted by blacky 10/02/07

The support chat currently seems not to be available 24/7. I would like a jabber-based (http://www.jabber.org/about/overview.shtml) possibility to leave Dell's support staff a message with my request at the time of my choice and get my answer back through jabber. This would make even delayed responses immediately available to me without having to frequently check my browser. 1 Comment »

320

Expand Dell Outlet - sell second hand, returned, damaged and refurbished computers and components

Sales Strategies submitted by badblood 10/04/07

Dell must have a lot of stuff that is broken, damaged, marked, second hand, ready to be refurbished, returned, old, and so on and so forth. I wonder which landfill it all goes to? Why not sell it instead? Why not trade it? Why not start an online flea market for all that stuff?



There is money to be made in the second hand market. It's just a matter of finding someone who can make it happen.

Expand Dell Outlet to include more junk.

Why not allow consumers to sell their old stuff on the site too, like ebay or something.....anyway 9 Comments »

280

Show all kind of Operating Systems when you build a computer

Sales Strategies submitted by satira 10/04/07

The main idea is that you can choose and make YOUR computer... as you wish, personalized.... that's a reason why i choose a brand like Dell over the others cause let me make my computer as i want and deliver it full working... if you can choose the color, shape.. size... capacity... why don't choose your operating system??? there ar so many... 10 Comments »

590

Dell: Note the positive PR your Ubuntu stuff gets you - front page NY Times Online article on Ubuntu/Dell

Linux submitted by jmxz 10/04/07

This Dell/Ubuntu article made the NYTimes Online front page.

The New York Times
The Next Leap for Linux
Published: October 4, 2007

Dell is testing the waters with a Linux-equipped notebook computer, in a challenge to Microsoft and Apple.
...
Until recently, major PC makers shied away from Linux. Now the industry is watching as Dell is selling two Linux-equipped desktop models ...and a ...notebook PC. (Hewlett-Packard offers Linux systems to businesses, and Lenovo, the Chinese company that bought I.B.M.’s PC division, sells Linux machines in China and says it will soon offer Linux-based computers in the United States.)
...
Now if only Dell would offer it on some more desirable systems (looking for a quad-core desktop now); and price it competitively internationally (where they still charge a few hundred dollar premium), this Linux effort might have a chance of working.

The Idea is that Dell should take note of the positive PR and continue the PR efforts around it. Ubuntu+Dell is a newsworthy topic of interest to the mainstream media today.

5 Comments »

260

Standard Open Source install base

Linux, Software submitted by bluefoxicy 10/04/07

Dell should ship all Windows-based machines with a standard Open Source software install base. There is another popular idea[1] that says to make an excess of software optional; this proposal instead focuses on only a standard install base, no end-user questioning.

Among the standard install base, Dell should include pre-installed:

* OpenOffice.org[2]
* Firefox[3]
* Thunderbird[3]
* Pidgin[4]
* GIMP[5][10]
* 7-zip[6]
* TrueCrypt[7]
* KeePass[8]
* PDFCreator[9]

[1] http://www.ideastorm.com/article/show/62047/PreInstalled_OpenOffice__alternat...
[2] http://www.openoffice.org/
[3] http://www.mozilla.com/
[4] http://www.pidgin.im/
[5] http://www.gimp.org/
[6] http://7-zip.org/
[7] http://truecrypt.org/
[8] http://keepass.sourceforge.net/
[9] http://www.pdfforge.org/
[10] http://gimp-win.sourceforge.net/ 10 Comments »

110

Windows key becomes "Super" key

Accessories (Keyboards, etc.) submitted by hexagrapher 10/05/07

In many Linux distributions the "Windows" key is already called the "Super" key. "Super" is neutral and so does not favor anyone; "Super" fits thematically as a meta-key between "Ctrl" and "Alt". 3 Comments »

-130

Support Pirated Windows - after all, Microsoft is - or tell Microsoft to stop because it harms your sales

Operating Systems, Sales Strategies submitted by jmxz 10/05/07

NineMSN's reporting that

Microsoft turns to pirated Windows users to boost IE7 market share


* 5th October 2007
Microsoft is, for the first time, making Internet Explorer 7 available to users of pirated copies of XP.
...
The fact that Microsoft is now removing its "Windows Genuine Advantage" anti-piracy requirement indicates that it is facing the reality that a large proportion of Windows users are running pirated copies of Windows, and if the software giant wants to achieve market domination with its new browser, it can't neglect its "black market customers".

Hey, if Microsoft's supporting these users, Dell can too. Maybe add a community support section to your site to help those users.

Either that - or tell Microsoft to *STOP* supporting the illegal pirating of windows because all these people should be buying Windows from Dell instead -- noting that Dell
does sell legitimate copies of Windows
that these people should be buying instead and that Microsoft's support of Piracy is interfering with Dell's sales. 27 Comments »

440

Mechanical Mouse? Come on...

Accessories (Keyboards, etc.), Vostro products submitted by eric7609 10/05/07

I recently purchased a Dell Vostro 400 and it came with a mechanical mouse.

Now, come on, really? A mechanical mouse in 2007? I spent over $1500 on this computer and the best you can "throw" in is a mouse with a ball inside it. Optical mice have been around for well over 20 years now, the first one being invented in 1980.

This mouse you gave away with this system is completely unusable as a mouse. I'll have to find something decorative to do with it, I'll go spend $10 and get an optical mouse at my local office store. 11 Comments »

152540

Pre-Installed Linux | Ubuntu | Fedora | OpenSUSE | Multi-Boot

Linux, Operating Systems - Multiboot, Sales Strategies, Desktops and Laptops submitted by dhart 02/16/07 **PARTIALLY IMPLEMENTED**



Offer the 3 top free Linux versions for free pre-installation on all Dell PCs.

Quality free and open source software drastically lowers the cost of new PCs, and helps prevent software piracy. For example OpenOffice.org, the Microsoft Office alternative, can shave hundreds of dollars off the price of a new PC. Cast your vote for OpenOffice and other free software.

Offer easy multi-boot options with Windows Vista, Windows XP, or NO Windows (yes, Linux can entirely replace Windows!)

Offer trade-ins and Linux CDs for older model Dell PCs. Cast your vote for the mini Linux Dell PC and the Universal Education Dell PC, both utilizing free software.

Would you try Linux if it were this easy?

CHOICE is what consumers want on their new PCs, not annoying surprise circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Quality free and open source software is well behaved, and may be legally pre-installed on PCs, and legally shared with friends and family, sharing is encouraged! Cast your vote for consumer CHOICE and public transparency at Dell.


Please take a look at www.dell.com/open for linux options on the Inspiron.

1824 Comments »

160

Open IdeaStorm

IdeaStorm submitted by dpic 10/05/07

Open up the IdeaStorm platform for development by the community and for use by other businesses! What Dell has started with IdeaStorm is how business is SUPPOSED to work. You LISTEN to your CUSTOMERS. Open it up for everyone! 15 Comments »



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