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give the possibility to choose the OS Operating Systems submitted by nicolagiacobbe 02/19/07 Simply let the user choose what he wants. I had to put down many Dell offers for not having the possibility to avoid the Windows tax. A pre-installed Linux distro could be OK but the most freedom is to let the user choose which OS wants on his PC (if any). 6 Comments » Offer a Linux Media Center system Linux, Desktops and Laptops submitted by jontheisguy 02/21/07
Dear sirs, Do not hire nontechnical people for techsupport Service and Support submitted by jbrogers 02/17/07
This is the main problem with the India call centers - they have no idea what they are doing. They are obviously reading a scripted diagnosing tool and have no personal knowledge of computing issues. Organize the sales pages by need, not product line Dell Web Site submitted by sernovitz 02/03/07 **IMPLEMENTED**
The Dell shopping experience is all about Dell -- not the user. Currently, you have to walk through each product line, narrow by model, etc. Linux, Operating Systems submitted by moseby 02/20/07
The first major PC vendor that provides a product line and an online ordering system that allows me to shop and configure machines that are assured of having 100% support by linux wins my business. Stop overcharging for upgrades (memory, hdd, etc. ) Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by uklathemock 02/17/07 Almost everyone I know buys the smallest harddrive and the lowest amount of memory for their Dell notebook, and then upgrades later. Why make your customers turn to other sources to buy memory and hard drives? I think quite a few e-tailers were created and have flourished because everyone (Dell, HP, Apple, etc.) overcharges for upgrades. 17 Comments » Provide Linux compatibility information on all products up front Advertising and Marketing, Linux submitted by spm 02/21/07 **REVIEWED**
My company used to buy all out IT products from Dell. The main reason we don't buy any Dell products any more is that it is so difficult to get information from Dell on Linux compatibility, except from a few very expensive high end products. Calling Dell product support to find out if a particular product will work with Linux and where to get drivers is an offputting experience. Dell sales staff seem to take a perverse delight in telling customers that they don't support Linux, and when I tell them that I don't want support from them, only compatibility and driver information, they tell me that they can't give me that information, nor information on chipsets which might allow me to locate information from elsewhere. Accessories (Keyboards, etc.) submitted by shrewduser 02/19/07 I would love to be able to buy a commercially supported linux based PDA, some exsist but they are difficult to obtain. I want to be able to use powerful linux tools on the go. 34 Comments » pre-installed linux ubuntu on desktops and laptops Linux, Operating Systems, Desktops and Laptops submitted by fra9000 02/20/07 **PARTIALLY IMPLEMENTED**
i think linux will be the future...so please make some model-line of desktops and laptops with ubuntu linux pre-installed... thanks Remove metallic Windows sticker Accessories (Keyboards, etc.), Laptops submitted by bastos 02/21/07
The unremovable metallic "Vista capable" or "Designed for XP" sticker serves no purpose as soon as the laptop is in use by the end-user. Dell should design its notebooks to be sleek, stylish and simple -- and a permanent stickers is the exact opposite. This is (in part) why Apple sells the most stylish laptops, and why the one you buy is never as nice as the one you see in the promotional-pictures (no stickers!) Education, Sales Strategies submitted by cnmopt 02/18/07 **ALREADY OFFERED** Similar to Apple, Dell should offer students a special discount on Dell Products. The Apple market share is currently growing in the education sector and offering [college] students a discount would be useful to counter Apple's strategy. 42 Comments » Website Dedicated to Linux Support for all Dell Model Computers Dell Web Site, Linux, Service and Support submitted by jthurst 02/19/07 **ALREADY OFFERED**
A website that dedicated to Linux On Dell. Recommendations for xorg.conf file configurations and power management configuration/drivers. It would be great if Dell would dedicate some resources to Linux Support on Dell. When I think of what laptop to buy I think about which Vendor is the most Linux friendly or else what Makes and Model's seem to be working out best for Linux users. Dell laptops seem to have a lot of new powerful hardware that's tough getting Linux to work well on it. For example, the drivers/modules for getting the power management features to work and the Alps/Synaptic drivers and configuration tools is also tricky. The X-windows monitor and graphics card detection and auto-configuration doesn't work well on many Dell Models. Dell has an opportunity to do a lot for the Linux community and in turn the Linux community could do a lot for Dell. I used to have a Dell D600 and now have a Dell 620 and I'm always spending weeks trying to get everything to work properly. Respect of the EULA terms (refund of OS) Operating Systems submitted by grosguillaume 02/19/07 On every EULA from Windows OS, it's clearly write that a consumer who disagree with the term of the EULA contract can be refunded, but it's not possible with Dell's computer. 22 Comments » Operating Systems submitted by javaprog07 02/17/07 **IMPLEMENTED**
Ok, well I know I may be chastised for bringing this up, but vista is still a young operating system with its own problems etc... I would like to see both Home and Business computers, especially notebooks have an XP Home and Pro option on top of Vista until it has at least been out for a year. For those seasoned users like me who just feel that you need to let a new OS mature before jumping right in. I am planning on buying a new notebook, and I would like to insure I wont have to format it on arrival just to have XP. Accessories (Keyboards, etc.), Laptops submitted by terrymain 02/16/07 **PARTIALLY IMPLEMENTED**
All new laptops should have a built in web cam and quality voice recorder/microphone. Linux, Desktops and Laptops submitted by ntaylor0909 02/17/07 **REVIEWED**
I read the same question on Linux forums, all the time: What is the best brand of computer/laptop to purchase for Linux. I know that there is the n series of computers and notebooks, but it could go a step further. Accept the recent offer of free Linux driver development from the Linux Kernel Community so that DELLs "just work" with Linux. Maybe look at some ideas like LinuxBIOS and/or OpenBIOS. Become the OEM that everyone recommends. There is a growing market for Open Source friendly computers and DELL could own that market. coreboot (formerly LinuxBIOS) instead of proprietary BIOS Linux, Desktops and Laptops submitted by yesmathew 02/20/07
coreboot (formerly known as LinuxBIOS) is a Free Software project aimed at replacing the proprietary BIOS (firmware) you can find in most of today's computers. Linux, Desktops and Laptops submitted by chiuchu 02/19/07
Hello, Accessories (Keyboards, etc.), Desktops, Linux submitted by pawprintz 02/17/07 **REVIEWED**
How about a fast, Internet ready Linux desktop. Small form factor, pretty monitor, mouse & keyboard, the O.S., OpenOffice & Firefox. Cheap'n'fast Provide Linux Drivers for all your Hardware Linux submitted by gergnz 02/19/07 **IN PROGRESS**
I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!!  track my votes
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