STEVE HARVEY ON HAVING BIG IDEAS
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360

Provide a fix for Media Direct instead of asking user to reformat

Servers and Storage, Software, Desktops and Laptops submitted by programatix Apr 26

Dell Media Direct feature is too easy to break. A minor change to the partition layout or size will simply break it. When this happen, pressing the Media Direct button when the system is turned off will not start Dell Media Direct anymore.

The current solution from Dell is to reformat the HDD. This is unacceptable. There should be a way to fix it! So far, I tried in vain.

I've encountered this problem several times and I'm tired of reformatting the HDD just to make Media Direct to work.

The problem always started with error like, "MD Extention Partition Error" when the Media Direct button is pressed when system is off. This is what I've tried to fix the problem,


  • Start using Media Direct CD. Quit the process to return to command prompt. Run "setupmd /diskno=0 /type=DD". Run "md3patch". Reboot. After this process, if I press the Media Direct button to start the system, it will just display Media Direct splash screen and stay there.
  • Boot up to Vista. Insert Media Direct CD. Go to DellKit folder. Run "md3utils /mapmd3=x". Checked drive X: and everything seems fine. Tried to rebuild the drive by running "XPS M15301.exe" and "XPS M15302.exe" but it doesn't solve the problem.
  • Since Vista is in partition 3 and MD3 is in partition 4, I tried running "rmbr DELL 3 4" in DellKit. Doesn't solve the problem either.


I also found out that the MD3 partition is hidden with unknown state because the type of the partition is set to "DD". If I set it to "OB", it will turn into FAT32 and can be viewed normally with Windows Explorer.

I don't see anything special with the implementation of MD3 partition but why is it so complicated in reviving it when it is broken? Please Dell, instead of asking users to reformat the HDD, provide a way to fix it or rebuild it without reformatting the HDD. 3 Comments »

67550

Stripped down, fast Linux Box

Accessories (Keyboards, etc.), Desktops, Linux submitted by pawprintz 02/17/07 **REVIEWED**

How about a fast, Internet ready Linux desktop. Small form factor, pretty monitor, mouse & keyboard, the O.S., OpenOffice & Firefox. Cheap'n'fast


Dell sees the value of this idea, and is keeping the sugestions for a Linux small form factor on the radar. john_h will let the community know of any new information as it comes.




128 Comments »

420

Show Max Specs in System Descriptions

Desktops and Laptops submitted by dfrandin Apr 23

It would make research on ordering Dell systems if the maximum values of RAM, hard drive size etc, were shown on the system description pages. A good example of what I'm talking about: The Optiplex 755, shows on the memory section, "Up to 4.0GB DDR2 Non-ECC SDRAM, 800MHz, (4DIMM)". However, if you take the time to read the online Optiplex service manual, you find that the system supports
2GB DIMMs, for a total of up to 8GB.. A non-technical user would not know to double-check the service manual to find that information out.. Also the Storage entry states "Up to SATA 3.0Gb/s, RAID 1 Data Security, Capacities up to 250GB".. I strongly suspect that the 755 is not limited to a 250GB drive.
In the case of RAM, with 64Bit OS becoming more popular and RAM (other than Dell) dropping in price, the 8GB support on the 755, I'm sure, will be heavily used. Please let your customers and potential customers learn this info without resorting to reading the service manual... 3 Comments »

290

Computers for Autistic Children

New Product Ideas submitted by eitniears Apr 29

Hello, my son, Ian is 6 years old and has Autism spectrum disorder. One of the characteristics of autism is restricted interests. Well, my sons' interest is quite restricted to computers!!
And his brand of choice is DELL.
We have purchased him about 5 different VTech brand computers for kids. He masters them almost immediately and gets frustrated because he likes WORD so he can type.
It would be awesome if DELL made challenging computers for kids , especially kids with autism.
This was in fact Ian's idea. He desperately wants a DELL computer of his own, a LAPTOP!!! He is very specific. I recently purchased a new Dell Desktop sytem and let the kids have my old DELL. Well, Ian is tired of it and now wants a Laptop.
He is so funny.
Please consider doing something for kids on the autism spectrum that are interested in computers!
Thank you! 7 Comments »

40

XPS 630 Pci Card For master I/O board and rear LED board.

Accessories (Keyboards, etc.), Desktops, XPS products submitted by skimmy May 22

If it is possible. Dell could make a pci card That we could connect the master I/O board and the rear led board to and not connect them to the motherboard. we could install any after market motherboard and not worry about losing control of the Front./Rear LEDS Or the HDD/Pci cage fans. since we wont need to worry about about the missing connections on say an evga motherboard.

How much could the pci card cost? $20 - $40 tops? I think that is the least dell can do. and it wouldn't be as costly as replacing an outdated motherboard. that is not even supported by the nvidia control panel software.

I believe this would make the XPS 630 truly ATX. 4 Comments »

260

Solid State Hard Drive

Servers and Storage, Desktops and Laptops submitted by pablohs Apr 29

I would like to have a "small" solid state HD. The idea is to have a solid state (i.e. flash memory) HD for the operative system(s) - allowing for a faster boot. A large, more traditional HD could be use for the everything else. 11 Comments »

180

Offer Open Office for Buisness Market

Software, Small Business submitted by siger May 10

Offer Open Office for Buisness Market 7 Comments »

150

Hardware numberpad on all 17 inch laptops

Accessories (Keyboards, etc.), Laptops submitted by phil.christs May 10

On 17 inch laptops there is plenty of space for a full size keyboard with a hardware numberpad to the right of it. All 17 inch laptops should have them. This is one way in which Dell's workstations could be better than the Macbook Pro. 4 Comments »

100

Design An Ultra Portable w/ SideShow Technology

Sales Strategies, Laptops submitted by fahdriyami May 12

Dell, its time you come up with an Ultra Portable 13" notebook that would compete with Toshiba's UP Thinkpad and Apple's Macbook Air, a feature that im sure will be very unique and really make the product stand up would be its support for SideShow, which would look pretty nice on a 13". Other features such as BluRay and built in webcams, im sure you can come up with something remarkable... Comment »

290

Dual Quad

Gaming, XPS products submitted by darkproteus66 Apr 30

Offer an option for the Skulltrail platform for high end XPS and Alienware systems. 1 Comment »

320

Add dedicated graphics to all Inspiron laptops

Accessories (Keyboards, etc.), Inspiron products, Laptops submitted by ccpljat Apr 25

I want dedicated graphics to be added as an option on all the Inspiron laptops. I don't have a lot of money and can't afford the XPS systems. At least give the option for 128 MB dedicated on all Inspirons. Comment »

260

Montevina laptops close to its release. DELL, DONT GET LEFT BEHIND!

Laptops submitted by theideasman Apr 25

Montevina arrives in june along with a wealth of new graphics cards to go with it. Dont get left behind dell! Make sure you have a new laptop or something ready for its launch. I dont want you to be releasing in last AGAIN! 12 Comments »

1160

Add higher screen resolution to all home & home office laptops

Monitors and Displays, Laptops submitted by ccpljat Apr 25

I have been using a used [another brand's] business laptop that has a high screen resolution. The cheaper Inspiron laptops can only go up to 1280x800. I cannot be productive on a screen that small any more. At least bump it up to 1440x900 or equivalent. I have basically been forced to shop in the Small Business section to find an affordable computer with a higher screen resolution. 4 Comments »

660

Standardize Laptop Hard Drives - banish these connectors

Accessories (Keyboards, etc.), Laptops submitted by georgecoffey May 20

I wanted to upgrade my hard drive as it had a second Hard Drive Bay. When I purchased a new hard drive from a local PC Store, it wouldn't go into my new laptop. I had previously checked that it was a SATA HDD and Laptop. However, when I took out my system Drive(the one that came originally), I did notice a little connector was on it.

I went to my local PC store again to see if they could provide me with the connector, but they said go to the PC Manufacturer. So I contacted Dell, and they said you should have bought it off Dell meaning I would have to spend €300 at least on a very expensive hard drive. Whereas in a PC Store you'd get them, for far less. However, I don't understand how PC Stores can sell Laptop Hard Drives without this connector. My idea is to standardize Laptop Hard Drives without this connector cause if a newbie to PCs, wanted to upgrade their hard drives and found that they couldn't it would be a complete waste of money.

I'm beginning to wonder are Dell the only company that have these connectors the fact that the PC Store didn't have any knowledge on them. 13 Comments »

3520

No more plastic wrap, please

Environment submitted by falbert May 22

In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...

Something to think about 67 Comments »

1320

give the origianl CD of the OS and not an ISO

Accessories (Keyboards, etc.), Service and Support submitted by siger May 19

when there is a problem with the Master Boot Record the ISO can't repair it and we have to go to a reparation company.

Please give us the original disc and not an ISO. IT Is more expensive but , more satisfaction for the customer. 10 Comments »

1310

LED Backlit Displays for Higher Resolutions for XPS M1530

Monitors and Displays, Sales Strategies, XPS products submitted by whitefrost May 14

The release of the LED backlit 1440 x 900 display is great, but needs to be expanded to higher resolutions most notably the 1680 x 1050 resolution which a large number of people use and are most comfortable with. It would not be a threat to the M1730 as you can keep the LED Full HD 1920 x 1200 for it alone. 5 Comments »

1020

Availability of LED LCD SCREENS in FRANCE and EUROPE

Monitors and Displays, Sales Strategies, XPS products submitted by mdevoucoux May 17

I've alrady posted this idea but it wasn't very explicit :

LED Screens are available in US on the XPS M1530, but they're not in Europe.

Here in Europe we'd like to order a Dell XPS M1530 with an LED screen, given the benefits it provides compared to CCFL screens. Thousands customers expect an LED display is available for this model to order the computer.

DELL: you lose customers beacause LED Screen isn't available on the XPS M1530. I find it unfortunate that in Europe we can not choose the same components as the USA.

I appeal to DELL: Please, make LED screens available in Europe for the XPS M1530, we expect that to order them.

Please DELL users, promote my idea because DELL do as if we, European customers doesn't exist and let Led creens available only in the USA : you, americans and others people, be helpful with us.

Thanks 48 Comments »

710

Label the CDs with which models they affect

Accessories (Keyboards, etc.), Simplify IT submitted by djtansey May 20

Label the Resource CDs, and any other machine-specific CDs, with a list of which models it supports. This would make it much easier for IT departments to file their resource CDs for further use. 5 Comments »

1200

Keep the XPS Product Line

XPS products submitted by dabrace1984 May 12

According to Engadget (http://www.engadget.com/2008/05/12/dell-dropping-xps-focusing-on-alienware) Dell is going to be dropping the XPS product line and focusing on the Alienware brand for gaming and high performance computing. Promote this Idea to let Dell know that we need to keep the XPS desktop and laptop product line. 31 Comments »



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