STEVE HARVEY ON HAVING BIG IDEAS
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430

Price To High When Adding Components Configuring New XPS Systems

XPS products submitted by syrics06 Feb 4

When configuring an XPS system on the dell website I noticed the prices were very high when adding or upgrading parts.

Examples:

1) 2GB DDR2 667 TO 4GB DDR2 667 $150?
This shouldn't cost the customer more then $50.00.

2) 8800GT 512MB TO 8800 GTX $400?
The 8800GT is already a $300.00 card...shouldn't this be more like $200??

Vote for Dell to LOWER PRICING ON UPGRADES for XPS systems. 5 Comments »

320

Post Laptop Display Specs for Brightness and Contrast

Monitors and Displays submitted by canuck58 Feb 11

It would be most fair and honest to list the Laptop display specs of brightness and contrast so we know what we are buying; many other competitors do. Last Inspiron 9300 I purchased has a dismal dark 1920x1200 screen making it very difficult to use anywhere near bright light sources or backlit sources. 1 Comment »

980

Stop mounting substandard displays on high end notebooks please...

Monitors and Displays, Laptops submitted by sergioo Jan 15

If I go to buy a cheap notebook, I can blame me or the reasons why I have no money to buy a better one.
But if I buy a GOOD notebook, as a Dell is expecting to be, even more if a Latitude or Precision, and you put a WSXGA+ Samsung like the SEC3350, or the other WXGA+ by Auo, and I paid a high end notebook to get a sandy, oily, dirty, yellowish display, with light leakage, whites not white, blacks not black, porr colors and bad viewing angles, may I get a bit angry?
And why must I get angry and fax an angry letter to Escalation to have all solved, if it is my natural right to have a good to very good display out of the box?
Don't you realize yet how often people avoid Dell for:
1) bad displays
2) bad customer care
???
TO me it is a pity. I really like all the rest in Dell.
It is a pity... 13 Comments »

330

64bit drivers

Desktops and Laptops submitted by stanislawski1 Feb 10

I work for a billion dollor compeny that buys nothing but Dell Im up the corp later If you do not put back the 64bit drivers I'm going to the top so we no longer buy dell pc's 6 Comments »

1990

Let Us Build A PC Without Microsoft Works or Office!

Software submitted by aikiwolfie 12/22/07

Dell I have absolutely no need for Microsoft Works 8.0. Especially on a PC designed for multimedia entertainment! Please give me the option of having a PC without any office software at all.

Please SIMPLIFY MY IT experience by giving me the opportunity to avoid the uninstall process. 26 Comments »

580

Dell must cut ties to Scientology

Advertising and Marketing, Dell submitted by dakkona Feb 7

A video has recently been leaked from the 2006-2007 Church of Scientology New Year's gathering, where their leader, David Miscavige, lauds a campaign to spread Scientology and lead an operation to "OBLITERATE" psychiatry. And he PRAISES DELL for AIDING them in distributing a booklet of theirs called "The Way to Happiness" all over Africa!

See http://ie.youtube.com/watch?v=hfu7Sr50N7U (Dell is mentioned about 8 minutes in)

Dell, if this association with the so-called Church of Scientology continues, IT MUST END. While the beliefs of individual scientologists are not a problem, the leadership is corrupt, members have to pay exorbitant amounts of money to progress, and their tactics in dealing with critics and those who try to leave the organization are despicable. But that isn't all. Visit http://www.xenu.net and http://www.whyaretheydead.net for information.

Regardless of what one thinks of Scientology though, it is NOT Dell's place to aid the spread of a particular belief system or campaign. 124 Comments »

570

System Update

Dell Web Site, Service and Support submitted by ahazan Feb 9

Crrently in Dell software & driver support dell takes your system tag and shows all available drivers and software for all peripherals that were offered on that system. that could mean 5 video cards 3 wireless nics, 4 CDR drives. It should be more like windows update or Lenovo thinkvanatge system update where it detects what hardware you have (or looks up what was shipped by service tag) and offers you only software and drivers for WHAT YOU HAVE. and also only offers drivers newer than what's currently installed 9 Comments »

47060

Sell Linux PCs Worldwide - not only the United States

Linux, Sales Strategies, Desktops and Laptops submitted by ergo 05/02/07 **PARTIALLY IMPLEMENTED**

Dell has now decided to sell computers with Linux pre-installed. GREAT MOVE! But for the moment, it only concerns the US... Here outside the US, we can't wait to buy a pre-installed Linux Dell PC! Please sell Linux PCs worldwide!


Check out the details on Dell Linux systems worldwide!
522 Comments »

10990

Tell us what WiFi chipset a laptop has.

Broadband and Mobility, Dell Web Site, Linux, Laptops submitted by tonyb2006 08/29/07 **UNDER REVIEW**

Tell us the WiFi chipset used in a laptop before we buy it so we know if the WiFi chipset supports a feature we want, or if it supports Linux or another operating system that we intend to use. The WiFi chipset being like "Intel ipw2200" or "Broadcom BCM4306", or "Ralink rt2500".







17 Comments »

9660

Dell's Website must work with Firefox running on Linux

Dell Web Site, Linux submitted by qgonjon 07/16/07 **UNDER REVIEW**

It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.

My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.

Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.





71 Comments »

10980

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





28 Comments »

9500

Submit hardware specifications to the Linux Driver Project

Accessories (Keyboards, etc.), Linux submitted by upstaked 10/05/07 **REVIEWED**

Back in January kernel developer Greg Kroah-Hartman from Novell started a project offering companies free Linux driver development.

This proved so successful that Novell made it his full-time job and turned to a project with over 200 kernel developers: http://www.linuxdriverproject.org/ .

So Dell, submit specs and convince your hardware providers to do so too. I want to spend my money on great new hardware that runs on Linux.





We constantly work with our hardware partners to develop and maintain open-sourced drivers. Also, we make it clear that through their own developers (or other projects like the Linux Driver Project) they need to deliver on drivers.






13 Comments »

11330

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

15310

Use magsafe power connectors

Laptops, Laptop Power submitted by badblood 05/20/07 **UNDER REVIEW**

MagSafe power connectors, by Apple, are magnetic power connectors that pull out harmlessly when the cord is tripped upon.



They are very cool and quite sensible.





87 Comments »

8470

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 47 Comments »

7450

Ubuntu Dell Repo

Linux, Service and Support submitted by tekhawk 07/20/07 **PARTIALLY IMPLEMENTED**

basicly a simple idea dell to support the ubuntu community a little bit by running a repo for its laptops and desktop if nothing more to support the software that they install on the system and to provide driver updates theses repos should be setup on the machines before shipping so that the users can get the driver updates quick and easy and offer driver on there for all the drivers that there are for dell machines that are support on linux not just the shipping lines

so that user might find that other machines then the ones you ship with ubuntu can easly be made into power ubuntu operating machines


As matt_d has said below, we have repositories for Red Hat Enterprise Linux, Fedora, Novell/SuSE Linux Enterprise Server, and a growing one for Ubuntu. Check it out here http://linux.dell.com.
76 Comments »

1640

Continue to supply Windows XP drivers for all systems.

Operating Systems, XPS products submitted by audiofree 07/10/07

Let’s face it, Vista regardless of how Microsoft is trying to possession is not what all customers want. Some of us want to continue to use XP, it’s a lighter faster OS that does what we need. Please continue to support XP drivers at least. I want to buy one of the new 1420s or 1520s but can’t because not all the drivers are available. If you’re not going to sell the laptops with and XP option at least make the drivers available so those of us that want to install XP on our systems can. 20 Comments »

3760

Properly warn consumers about ~3GB Max useable RAM limit with Vista 32bit

Advertising and Marketing, Operating Systems submitted by benjesuit 06/18/07

Only Vista 64 bit can use 4GB of ram or higher. Vista 32bit (such as the recommended Home premium), like XP (32bit) will only report a max of ~3.1GB.

Therefore, it behoves Dell to properly warn consumers at time of configuration that they will not be using the sum total of their 4GB purchased if they choose any Vista edition that is 32bit.

Perhaps using red font parenthetical under the selection of 4GB instead of a footnote superscript.



*Vista Home premium is a 32bit operation system.

See MSFT's confirmation of this: http://support.microsoft.com/kb/929605 59 Comments »

4800

Pre-installed Linux must play commercial DVDs

Education, Linux submitted by jonmca 05/03/07 **PARTIALLY IMPLEMENTED**

You probably know this, but a "show stopper" requirement for most consumers and many educators and business road warriers is having laptops and desktops that can play commmercial DVDs. I have a hunch that preinstalled Linux on Dell machines will be a terrific success if Dell Linux desktops and laptops have this capability. I've been told that http://www.videolan.org/ has one possible approach.

Having Linux playing commercial DVDs may also catapult Dell into the complex Digital Rights Management contoversy so it would be wise to get Dell's legal staff involved ASAP and also have this discussed this at the highest strategic management levels at Dell (if this is not already being done).


Check out the Ideas in Action post from Daniel Judd. And you can also check out this follow-up post from John Hull who leads our engineering efforts behind Linux on consumer systems.
32 Comments »



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