Make a calendar with all COMING SOON and IN PROGRESS ideas
Advertising and Marketing, IdeaStorm submitted by krasmussen
09/22/07 **REVIEWED**
One of the biggest annoyances with IdeaStorm is that the horizon for an idea being implemented is very blurry, if at all existing. If you're lucky, you get "third quarter 2009", but mostly, there is no timeframe at all. This leads to the feeling that not much is being done, and exactly that feeling is what IdeaStorm should be eliminating.
Therefore, I propose that you make a list or calender with all the COMING SOON and IN PROGRESS ideas with timeframes for all of them. Just a "december 2008" would be nice, or better yet, "deadline 31st november 2008".
I don't know if this is connected with some goal management inside Dell, if it is, maybe you should work on improving that, too?
Today, the best way to know the progress of an idea is through Ideas in Action, our Weekly Update or Dell comments in the thread.
6840
Backlit Keyboards
Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu
02/21/07 **PARTIALLY IMPLEMENTED**
I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option.
I would actually pay extra for that convenience if the option was available.
This could be done for desktops or notebooks.
Check out Vida_K's comment below on the New Latitude.
24050
make linux systems EASY TO FIND
Dell Web Site submitted by phubert
10/18/07
At other sites, I have seen comments by individuals who have BOUGHT Dell Ubuntu systems complaining about the difficulty FINDING said systems.
I think you'll get more sales if you improve the visibility!
6400
Put Ubuntu on a laptop with better specs
Inspiron products, Linux submitted by piratehead
10/16/07 **PARTIALLY IMPLEMENTED**
Offer an Ubuntu laptop (Inspirion or otherwise) with available discreet graphics, discreet audio, 8GB or more of RAM, a quad-core processor, bluetooth, next-gen WiFi, and integrated webcam.
I don't know how many of those are possible at this point, but each one is a step forward for people who are waiting on certain specs to bite on a Dell laptop.
Now that you offer laptops with Ubuntu on them, I really don't want to go to another company just to get the computer specs I want. I wish to vote for Dell with my dollars, paying for a laptop that has actually been tested and certified by the manufacturer to run Ubuntu. Please give me the opportunity!
Check out the Idea in Action to find out more about our Ubuntu offerings.
6420
Offer HighResolution screens for your consumer Laptops as you do for the business Latitudes
Monitors and Displays, Laptops submitted by rseibel
04/22/07
Please offer the highresolution screen for you consumer Inspiron and XPS laptops as an option as you do for the business line of Latitudes. It is not much more effort, but makes them much more attractive.
Now you offer 1280x800 i.e. 1 Megapixel aka. WXGA Resolution on 15,4" screens of your Inspirons, that might be fine for some people. But it is not appropriate for others like me.
I suggest to offer 1400x900 i.a. 1,26 Megapixel aka. WXGA+ or even 1680x1050 i.e. 1,76 Megapixel on your 15,4 " screens that is 26% respectively 76% more usefull screen space.
You offer higher resolutions for your Latitude laptops, why not for the regular user also? Apple is using HiResolution screens also..
Pros:
- One have more space on ones desktop and can be more productive by using the applications more effectively such as office, photoshop, movieediting, mindmaps etc.
- Your screen is fit for HiDefinition movies coming to the market now.
- Windows Vista has a vector based graphic user interface able to scale fonts appropriately and should be made able to adjust them as the user demands.
Cons:
- Sure it is more expensive to produce/assemble, but I am willing to pay some extra $ for that.
- The fonts might be too small for some people, but there is a solution for that with Vista.
Just an idea, fell free to comment!
1740
6 major issues to be fixed by Dell
Dell, Sales Strategies, Service and Support submitted by jervis961
02/17/07
Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again.
1. Customer support needs to be in well spoken English and with employees who are allowed to do more than just read from a script. If they are speaking with a computer savvy customer the rep should be allowed to deviate from the script as long as they don't go outside the relm of normal policy.
2. Better options: Other companies offer high end components in small computers but Dell only supplies intel video processors in its 14" laptop. Dell needs to allow customers to get the size computer they need but with options from low cost through the high end so they can get a computer that is "Purely you".
3. Less forced options: I hate that I am paying for and XPS with internet security when I don't need it because I already have a subsciption that will transfer over or AOL is installed when I know I don't need it. They need to add an option of none of the above to all the added software sections.
4. Better pricing: Why is it over $200 to upgrade from 1 GB of 533 MHZ ram to 2 GB of 677 MHZ RAM? I can go to Crucial.com and get the 2GB 677MHZ kit for under $200. Upgrading with Dell after you own is even worse at over $300 this is crazy.
5. Custom Dell website: Customers want to feel special why not make a MYDELL website that when you log in you get a site designed the way you want it. If you aren't interested in the small business site it gets removed, you don't like to go thru the accessories sections when customizing a system so you don't see that section. Click on customer support and a list of your computer pops up asking which one you need help with and only shows the options for that system.
6. Customer loyalty rewards: I have bought 6 Dell systems over the last few years, why can't I get better customer service or pricing due to my loyalty to the company?
6925
Linux Drivers for All Dell Devices
Linux, Monitors and Displays submitted by grifter
10/24/07 **REVIEWED**
If Dell truly wishes to promote their Ubuntu line of computers then they should make sure that all of their devices work properly with the OS. For instance, the SP2008WFP monitor, while it does display everything fine, does not have drives for Linux systems of any kind. This is most certainly a hamper for any Ubuntu users to want to buy a Dell peripheral.
Please see john_h and matt_d's comments
3640
More feedback from Dell on popular ideas
IdeaStorm submitted by pjeff
Feb 15
I would like to see more (official) feedback from Dell on popular ideas eg. +1000 ideas.
For example, many people have been requesting an LED backlit screen for the XPS M1530. Look on any forum where this model is being discussed and you will see people saying that they are holding off on purchasing until it becomes available (I'm one of them!) so it would be helpful to know what is happening.
Another example would be illuminated keyboards. Saying it is "partially implemented" doesn't really tell us anything. We know you have done that! If a popular idea is not practical or its implementation is problematic for whatever reason, communicate back so discussion can take place. This is how brainstorming works!
I also wonder how many good ideas are overlooked because Dell believe the cost would be too great for the product in question. Be upfront about your concerns regarding costs. For example, you may find that Inspiron/Vostro customers would not be prepared to pay extra for a premium screen and illuminated keyboard but XPS customers are. Post polls so that members can vote on these issues and provide you with accurate data. We are here to help so use us.
1460
Start Warranty periods when the system is received, not shipped!
Service and Support submitted by markj2k
Jan 31
I have purchased several Dell systems over the last month or so for myself, and some consulting clients. I've noticed in each case that the warranty start date is the day the PC shipped, not the day the PC was received by the purchaser. This needs to be changed. The order status page changes to show when the system was delivered, so Dell knows when the delivery date is. That is the day the warranty should start.
It might even be required from a legal standpoint in some areas, not sure about that.
2040
256MB Geforce 9500M GS Upgrade for the M1330! Possible!!!
XPS products submitted by q0987
Feb 23
For all those of you who wanted 8600M GT performace inside a 13.3 inch shell read on...
The next generation of Nvidia graphic cards have just been released and the Geforce 9500M GS should definitely be the prime candidate to replace the current 8-series 8400M GS residing within the m1330 chassis.
Now you may notice that the model numbers (400-500) suggest that the 9-series card is more powerful than the 8-series, which it is, but you may also be apprehensive and reluctant to cry out in joy because of all the talk about how a more powerful GPU fitted into the m1330's small body would generate too much heat and reduce battery life resulting in the loss of true portability.
I share those feelings, however you should know that Nvidia's 9-series has a card up its sleeve (no pun intended). This card comes in the form of a smaller fabrication process.
You see the 8400M GS was built using a 80nm fabrication process to manufacture it. The 9-series uses a 65nm fabricating process which reduces the size of the chip and has the benefits of reduced power consumption and lower heat emissions. Don't ask me exactly how this works because I only have a vague understanding.
Before I go on lets quickly take a look at the graphic cards that were released -
The 9-series currently consists of two mobile graphics cards. The 9300M G is basically a shrink of the 8400M GS with the exact same performance but slightly more power efficient and with less heat being emitted as a result. The second card released is the 9500M GS which has the same performance as the 8600M GT but also gains the same benefits as the 9300M G. Both the 8600M GT and the 9500M GS have more than twice the power of the 8400M GS.
What this comes down to then is that if Dell used the 9300M GS to replace the 8400M GS in the m1330 then you would get improved battery life and less heat emisions without sacrificing performance.
This next bits gonna be alittle more tricky to put into words, but here goes anyway... Next up, the 9500M GS.
Well as I see it, if you can use the benefits gained from the newer cards you can upgrade the performance without generating more heat and using more power than in the current 8400M GS equipped m1330. This would undoubtedly mean we lose the battery life we could have saved and the lower heat emissions but we gain a performance boost without using up anymore battery life than the current m1330 - there you go Dell, two problems solved in one neat package.
Although even if we do use slightly more power and produce more heat than the current m1330, the benefits gained from other revised components such as the newly available Penryn processors will compensate for this and help to negate the overall effect. Also once Montevina becomes available the RAM upgrades from DDR2 to DDR3 will further improve battery life and heat emissions so in the end the fan won't have to work any more harder than it already is today. Plus the m1330 does also have the Solid State Drive options and LED backlit screens for even more power efficiency which you could make compulsory when adding this mainstream graphics card. If you really have to cut down anything, then give us ATLEAST 256MB of the available dedicated GDDR3 graphics memory with the 9500M GS instead of the maximum 512MB. That alone would be a vast improvement over the measly 128MB provided with the 8400M GS (not counting the 128-bit memory interface the former would also bring).
Another thing that Dell could also do is change the materials used to construct certain parts of the m1330 such as the lid and base. For example if titanium was used to incase the components then it would allow for better heat dissipation so you wouldn't have to worry so much about things getting hot inside. I am sure people wouldn't mind paying alittle extra for this luxury (seeing as how it is targeted towards the enthusiast afterall). I know I wouldn't.
If this were done correctly then the m1330 would become the real portable gaming rig it was meant to be.
If however you don't really care about the performance boost and like it just the way it is and would rather have the benefits of improved battery life and lower heat emissions than you can opt for the 9300M G. Even better for those not too concerned with performance but want the rest than you would be able to choose the integrated X4500 (when Montevina comes out) which will supposedly be 3 times more powerful than the integrated graphics available now and may also promote improved battery life and heat emissions (even when compared to todays integrated graphics equipped m1330).
Dell should make these options available so the m1330 continues to appeal to all types of customers e.g. gamer, college student, business user etc.
Dell I am tellin you, make sure you let the consumer decide. I am actually giving you the options you should list -
1. Integrated Intel GMA X4500 (Business user)
2. Nvidia Geforce 9300M G (College student)
3. Nvidia Geforce 9500M GS (Gamer)
4. ??? - BinaryGFX/Hybrid GPUs (ALL USERS)
Even better than this would be if you just add both integrated and discrete graphics cards and have the ability to toggle between the two. You wanna game, switch to discrete. If your browsing the internet or typing up an essay then use integrated.
Alienware have done this with their m15x and using what is identified as BinaryGFX. This has allowed them to add a 512MB 8800M GTX into a 15" chassis and when switching to integrated they have a touch-sensitive control labelled "stealth mode"!
And in case your thinking "thats a 15 inch thats why you can add both" then take a look at the 13.3" Sony SZ6 series or how about the 13.3" Asus U3. If they can do it why can't Dell. At the rate the m1330 is going at its gonna be left way behind! Even LG has been able to put in a NVIDIA GeForce 8600M class graphics card into their 13.3" P300!!
Alienware have also used another great idea. They've come up with the Smart Bay technology which can also be found in their top-of-the-line m15x. If this were also thrown in as a feature with the m1330 then you would be able to swap out your optical drive to obtain an enormous increase in battery life. As this is just an after thought it may just be too radical an idea to pull off. But I thought I'd mention it anyway. Afterall, you never know what might happen.
Dell owns Alienware, right!? So why are they so behind when compared with Sony, Asus and LG?
But suppose if everything I just mentioned was added to the m1330 - you can all imagine the impact it would have on portable gaming! It would be Sweeeeeet!
The m1330 could end up desimating all competition in 2008. To be honest, I consider this to be the real ultraportable XPS that we've all been waiting for all this time! No wait (adds Gigabit ethernet, backlit keys and tweaks the design to reflect coolness) - now we're talking!
Oh! One last thing to think about. Would changing the name to "The M1337" appeal to anyone other than myself!? :)
EVERYONE START PROMOTING NOW TO MAKE THIS A REALITY!
Feedback on this idea would be welcomed both from Dell and IdeaStorm users.
Here is a list of articles on this site that have asked for a more powerful graphics card inside the m1330 -
http://www.ideastorm.com/article/show/75366/Offer_256MB_discrete_Graphics_on_...
http://www.ideastorm.com/article/show/71568/DELL_XPS_M1330_with_more_Graphic_...
http://www.ideastorm.com/article/show/75165/Allow_the_133_XPS_M1330_Laptop_to...
http://www.ideastorm.com/article/show/72990/Love_the_new_XPS_M1330_but_need_m...
http://www.ideastorm.com/article/show/73545/XPS_1330_Video_Card
http://www.ideastorm.com/article/show/74876/Less_plastic_please_on_the_XPS_M1...
http://www.ideastorm.com/article/show/71342/M1330_Resolution__Graphic_Card_Op...
http://www.ideastorm.com/article/show/75525/Update_M1330_GPU_to_beat_specs_of...
http://www.ideastorm.com/article/show/75590/Updating_XPS_M1330
http://www.ideastorm.com/article/show/75640/High_resolution_screen_and_new_vi...
http://www.ideastorm.com/article/show/75965/Implement_an_Option_of_an_Intel_C...
http://www.ideastorm.com/article/show/75526/Nvidia_Geforce_8800M_Nvidia_Gefor...
http://www.ideastorm.com/article/show/75526/Nvidia_Geforce_8800M_Nvidia_Gefor...
http://www.ideastorm.com/article/show/75879/make_the_a_XPSm1330_to_M1335_and_...
http://www.ideastorm.com/article/show/73869/14_xps_notebook
http://www.ideastorm.com/article/show/76008/M1330_2008
http://www.ideastorm.com/article/show/71725/XPS_m1335
http://www.ideastorm.com/article/show/76168/Use_nVidia_Hybrid_SLI_technology_...
http://www.ideastorm.com/article/show/102651/Offer_Core_2_Extreme_X7900_28GHz...
http://www.ideastorm.com/article/show/75413/Can_Dell_upgrade_the_XPS_m1330_I_...
Further information: Like the Nvidia Geforce 8-series GPUs the 9300M G and 9500M GS support DirectX 10.0, SM 4.0 & OpenGL 2.1. However unlike the integrated graphics equipped in the m1330 today (Intel GMA X3100), the GMA X4500 was specifically designed and made to be an integrated hardware solution that supports DirectX 10.0 and SM 4.0 aswell as to handle Blu-ray/HD DVD footage.
1410
No OS Preloaded
Linux, Operating Systems, Sales Strategies submitted by agreer
02/17/07 **PARTIALLY IMPLEMENTED**
I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.
Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.
86050
Avoid Glare On Screens and Notebook Frames
Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by bobetsue
02/20/07
Glare and reflection from high glare screens, screen frames, and notebook computers is annoying and distract from function and use.
In stores, this may be a marketing ploy. Consumers may not fully understand the problem of glare. Online sellers like Dell should inform buyers when shopping whether the screen and case are "glare" or "nonglare."
When "nonglare" was introduced to television, shoppers considered it an advantage worthy of extra expense. In the art world, nonglare glass is considered worthy of extra expense.
How did we ever get glossy screens?
Dell should offer customers a choice between "glare" and "nonglare."
7848
Linux Hardware Compatibility List
Dell Web Site, Linux submitted by s3indiana
02/20/07 **IN PROGRESS**
Create a listing of Dell hardware that's compatible with the major Linux distributions (Fedora, OpenSuse, ubuntu, Freespire) providing compatibility with not just systems (desktops and laptops) but include peripherals (printers, camera's, flash drives, compatible routers, etc.). Include levels of compatibility so the reviewer can make an educated choice. This would provide the greatest assistance for those looking at alternatives...
We're working to add something like this to our linux.dell.com wiki. Click here to see what john_h has to say.
25120
Have Firefox pre-installed as default browser
Software submitted by robinjfisher
02/19/07 **REVIEWED**
Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.
118033
 track my votes
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