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9650

Dell's Website must work with Firefox running on Linux

Dell Web Site, Linux submitted by qgonjon 07/16/07 **UNDER REVIEW**

It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.

My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.

Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.





71 Comments »

490

Unlock Sound Card Features on Inspiron Laptops

Accessories (Keyboards, etc.), Inspiron products submitted by tigerforce Apr 13

The sound card on the Dell E1705 (and probably most recent Inspiron laptop can support all of these features http://www.sigmatel.com/products/pcaudio/notebook/stac9200.aspx but they have all been locked out of the software driver that Dell gives us customers. Additionally their are no ASIO drivers available from Dell and I really need this for my recording projects. Having the other features like setting both my audio jacks to outputs, manually setting sample rates and latency, and virtual surround sound would be soooooo Cool!
Now before you start calling Dell names, let me defend them by saying that they probably thought that your Mom might accidentally wreck her laptop after she messed up her audio settings and then blame Dell. But...
at least put the download on http://www.support.dell.com so all the audiophiles out their can get what we payed for. Dell, you don't have to
make anything new just unlock what already there. Please :) Oh and if you want more info check here (though i don't necessarily recommend this approach) http://www.notebookforums.com/thread169312.html

PS: Thanks for Idea Storm Dell! 3 Comments »

330

Introduce a "No Component" Option When Customizing

Environment, Service and Support submitted by fahdriyami Apr 23

Intoduce an option to not choose a PC component especially for the XPS Desktop Range, most of Gaming Consumers have already built a PC before and have some of the essential components already, for example, i already have a compatible Intel processor and want my Dell shipped without a processor to save money. a "No Component" limit should also be applied, and not all components should have this option. Talking from a business point of view, this could reduce electronic waste in the long run, however it could also reduce sales of the components which could upset manufacturers...
BUT, the earth is more important. 28 Comments »

420

Highlight newly available options

Dell Web Site submitted by shrndegruv Apr 18

In the last week the XPS M1530 has had 2 new features available:

1) LCD up to 1920x1200
2) LED backlighting on 1440x900 res.

It would be nice if this was highlighted on the dell website, preferable on the man xps page so a user doesn't have to actually start configuring a machine to see it.

Also, maybe allow user to subscribe to an RSS feed that highlights newly available options.

Finally, it would be nice if customers new in advance what will be available in the foreseeable future (say, 6 months). Potential customers like myself, who are waiting for certain features (LED backlighting on the 1680x1050 xps m1530) would appreciate that. 1 Comment »

490

Intel Core 2 Quad Processor Price cut in Half, Dell needs to pass this on to customers

Sales Strategies submitted by hal2001 Apr 22

I think most of us who post here are smart shoppers and are going to be watching to see what Dell will do with this Intell price cut . Dell could play the Intell ball that's in there court now and bring back Dell sales and be a winner for the customer to. Let's see if price cuts start posting on their web site. Faster processors at lower cost equal better sales and happy customers. 4 Comments »

530

Give us real bios control

Desktops and Laptops submitted by retro Apr 21

Give us all full control of our hardware, I hate entering a bios and seeing only the most basic settings and not much of them, I may get some faster ram and want to set the cas or i may want to adjust my hard drive settings. 10 Comments »

10980

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





28 Comments »

1850

All 64 Bit PC's

Desktops submitted by class2008 05/25/07

Dell should begin producing all 64 bit pc's. WIth rumors of Windows Vista being the last OS available in 32 bit, they should get consumers ready with 64 bit pc's, at reasonable prices. 50 Comments »

1390

Order linux on Dell from any part of world

Linux, Laptops submitted by zigcatus Apr 11

Dell Can Australia have a Ubuntu OS Laptop

Why not let any one in any part of the world order ubuntu operating system on a Dell laptop we in Australia seem to be out of luck with no listing on the Australian Dell website that give us a linux OS link. Orders are made online I think we would wait the little bit more time if a ubuntu Dell laptop has to come from US or UK just get the power supply right for Australia that all, not that hard you think. And go for the Apple power plug it just a great idea smart and simple.

Allan 6 Comments »

24730

Linux Hardware Compatibility List

Dell Web Site, Linux submitted by s3indiana 02/20/07 **IN PROGRESS**

Create a listing of Dell hardware that's compatible with the major Linux distributions (Fedora, OpenSuse, ubuntu, Freespire) providing compatibility with not just systems (desktops and laptops) but include peripherals (printers, camera's, flash drives, compatible routers, etc.). Include levels of compatibility so the reviewer can make an educated choice. This would provide the greatest assistance for those looking at alternatives...

We're working to add something like this to our linux.dell.com wiki. Click here to see what john_h has to say.





30 Comments »

11310

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

1690

Do not scale back build-to-order systems

Desktops and Laptops submitted by masterr Apr 5 **ALREADY OFFERED**

Today in the news I read that Dell "is moving away from its build-to-order model to reduce costs. Dell is limiting the degree to which buyers can dictate specifications while expanding its line of prepackaged models". Please do not do this. The options build-to-order system is what sets Dell above some of the competition. By scaling this back and removing customization choices you remove some of the appeal of buying a Dell machine online. Please do not scale this back.


Please scroll down to see Dawn's comments below.


21 Comments »

120054

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


590 Comments »

115743

Have Firefox pre-installed as default browser

Software submitted by robinjfisher 02/19/07 **REVIEWED**

Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.





772 Comments »

4700

Give XPS Notebooks Gigabit Ethernet

XPS products submitted by croftki Feb 17

I understand that Dell market research says home users in general are not interested in gigabit ethernet for home networks. Those who pay for the premium design in the XPS line, however, are more likely to want gigabit ethernet. I would rather buy something more exciting than a business class notebook, but I want to build on my home technology with each purchase I make. XPS Notebooks unfortunately do not help me do this. It seems my only option is to buy a Latitude. 27 Comments »

2340

Dell: join in! Offer a low-cost Linux PC!

Linux, Sales Strategies, Desktops and Laptops submitted by phubert Apr 2

It appears Dell remains afraid of Microsoft... and here is an answer we haven't heard from Dell on IdeaStorm:

"The top PC makers have so far treaded carefully. Dell's website sells Ubuntu computers in a separate section for open-source PCs, out of direct comparison with Windows machines. Dell spokeswoman Anne Camden said the placement reflects the fact that Linux is still not a mainstream consumer product."

From the USA Today article:

Burst of low-end PCs could boost Linux

"Business computing suppliers are finding open-source desktops especially gaining traction in cost-conscious developing markets. For example, IBM and Linux vendor Red Hat recently launched Microsoft-free desktops for Eastern Europe.

One buyer is Aleksandar Spagnut, a director of Moscow-based Rushotel, which needed new desktop PCs for a hotel-building project. Spagnut said his company saved 30 to 35% over comparable Windows machines. He added that Linux PCs are now common enough that a snowball effect is emerging, whereby technical support and "drivers" — which essentially tell programs how to interact with hardware — are much easier to find." ****

http://www.usatoday.com/tech/products/software/2008-04-01-cheap-pc-linux_N.ht... 19 Comments »

7438

Avoid Glare On Screens and Notebook Frames

Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by bobetsue 02/20/07

Glare and reflection from high glare screens, screen frames, and notebook computers is annoying and distract from function and use.

In stores, this may be a marketing ploy. Consumers may not fully understand the problem of glare. Online sellers like Dell should inform buyers when shopping whether the screen and case are "glare" or "nonglare."

When "nonglare" was introduced to television, shoppers considered it an advantage worthy of extra expense. In the art world, nonglare glass is considered worthy of extra expense.

How did we ever get glossy screens?

Dell should offer customers a choice between "glare" and "nonglare." 226 Comments »

20790

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





182 Comments »

8390

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 46 Comments »

33100

Implemented: Ubuntu Dell is Le$$ Than Windows Dell

Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**

see comment from Erik down below... [Dell's Pricing Team]

$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio

$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.






412 Comments »



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