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1509

Make clear what Windows Vista costs

Operating Systems submitted by rvw 02/21/07

We all know the retail prices of Windows Vista for the different versions, OEM, etc. I would like to see the price difference if I don't want a Vista license. This should be a discount of course, not something you have to pay for (what has happened in the past). This should be the normal OEM price, but probably Dell has a special discount from Microsoft, so the true costs for Dell could be less. I wouldn't mind if Dell used the OEM price.

This way it becomes clear and transparant what the true costs are for using Windows. Of course it would mean that the customer can choose not to buy a Windows license. This should be offered for any notebook or desktop. 5 Comments »

1977

Multiple Linux Options with default

Linux, Desktops and Laptops submitted by rukie 02/20/07

It would be great if you supported one version of linux, such as Ubuntu, but then also offered other pre-installed versions of linux without support to grab the entire linux community. (Every linux user has their personal favorite.) Offer non-supported versions of linux such as gentoo, suse, red hat, and fedora.

Most anyone who knows the difference between the linux versions will not need support, so only offer support for the default option (ubuntu or something similar).

Also offer the ability to have a two partitioned drive (or two drivers each with one partition) for dual booting. This may help with a crossover from the expensive windows tax into a linux only field because some people will want that "backup" if they do not like linux.

Please, just make some computers with no windows, and native linux support. 6 Comments »

1140

Make spare parts prices sane.

Sales Strategies submitted by macka 03/14/07

Don't take it when it comes to upgrade prices. It's Dell that is losing out here.

If the prices Dell charged for upgrades were sane (ie 20-30% premium), then I personally would buy Dell replacement parts (for out of warranty or machines needing an upgrade).

Unfortunately in many cases, especially for laptops, the prices Dell charge for upgrades after P&P and VAT are three to six TIMES (no kidding) the price I could buy on the open market. This is just nuts.

While I prefer to keep all the inventory supplied by a single manufacturer, I insist on buying all our after-market parts on the open market. Probably half of our IT spend on hardware comprises these after-market parts, so it's a lot of money Dell is missing out on here. 4 Comments »

2117

Touchpads suck! A new internal mouse invention for Notebooks

Laptops submitted by liurical 02/16/07

Touchpads suck. I don't get why they've been around for so long. None of the big companies offer a good alternative besides us having to buy and carry around an external mouse.

I came across this invention that is effective like a normal mouse, but can be contained within a notebook computer. It can definitely remove the issues I face with the touchpad .

I characterize it as the trackball of an optical mouse, but would actually work well if designed properly.

I came across this invention after stumbling on the inventor's site. http://www.nextintuit.com He has a prototype simulation of the simple invention in flash.

The Wii and iPod were both hits, the way they input data had a lot to do with that success. I want to see something different from Dell for a change. 32 Comments »

1957

Support for OGG VORBIS codec

Accessories (Keyboards, etc.) submitted by yesmathew 02/21/07

Vorbis is an open source, lossy audio codec project headed by the Xiph.Org Foundation and intended to serve as a replacement for MP3. It is most commonly used in conjunction with the Ogg container and is then called Ogg

http://en.wikipedia.org/wiki/Ogg_vorbis 5 Comments »

2004

Preinstalled FOSS

Linux, Software, Desktops and Laptops submitted by sceptre0 02/20/07

Although I don't think it would be a good idea to go overboard with preinstalled software, a few free and open source software (FOSS) programs would be nice. Having a large computer company such as Dell behind these products would really give open source the traction it needs to be widely accepted. Also, FOSS does not expire or require activation such as most of the software currently bundled with Dell computers. The currently bundled programs add no value whatsoever to the product and are actually a nuisance to most people. Open source would greatly improve the out of the box user experience. These are the programs I believe would ADD VALUE to Dell computers.

Firefox
- Safer than IE
- Easy to use
- Hundreds of extensions
- Compatible with almost all websites
Openoffice
- Compatible with MS Office files
- FREE! (Hundreds of $ less than MS Office)
- Easy to use interface
- PDF export
Gaim
- Compatible with all major chat networks
- Ad free (no more annoying flashing ads)
- Easy to use

Also, a link to a repository of Dell approved free and open source software (FOSS) for download would allow users a one stop shop for free software. It would make it easier for people to find FOSS which is free, capable, and ad/sypware free.

I would also like to see Linux, primarily Ubuntu, offered as an alternate to Microsoft Windows. This could allow Dell to further lower prices because Linux is free. For the inexperienced computer user Ubuntu Linux is easier to use and virtually immune to infection. Ubuntu is a great easy to use alternative to Mac OS X which is not available for the PC.

Thank you for taking my thoughts into consideration. 1 Comment »

2532

Get rid of the powerbrick

Accessories (Keyboards, etc.), Laptop Power submitted by fcnc05 02/16/07

I have a Dell 17in notebook and I love it. Don't mind to carry around at all. But haveing to unplug, wind up all the cables and pack the power brick together really annoys me. So It would be very nice if dell make available for the large form factor laptop (at least the 17 and 20in) a power brick the same size of the battery, so I could replace it (an internal power supply). A retractable power cord inside would be a plus. Even better if had 1 or 2 batteries cells inside so it could give a 15minutes for emergencies. Why have 6 or 9 cells...it barely gives me one hour anyway....This kind of notebook really is a Desktop replacement, so why bother about batteries? Get rid of the power suplly and it would be MUCH better! 14 Comments »

2183

Dell and Linux or O/S Free !

Linux, Desktops and Laptops submitted by brjones 02/20/07

I vote to have Ubuntu or Kubuntu installed or just be able to buy a new Dell cheaper (with possibly even an AMD processor) with no pre-installed O/S.
If Dell could do this, I might even replace my trusty old OptiPlex!

Dell Optiplex GX260/2.4 GHz
2GB RAM / Dual 160GB HDD's
Nvidia GeForce FX5500
Ubuntu/Kubuntu 6.10/OpenSuse 10.2

Billy in Sugar Land ;) 2 Comments »

2660

ReactOS

Operating Systems submitted by fireball 03/07/07

There have been a number of ideas for offerings computers with some flavour of Linux preinstalled, and that's great. But, there are customers, who would still want to have benefits of Windows (still the majority of software applications are targeted at Win32 API and .NET Framework, not to speak about drivers for various consumer devices).

Would DELL be interested in supporting a project aimed at creating a compatible implementation of Windows (the same architecture, API and ABI), but under a GPL license?

This would sound crazy if it's to be done from scratch, but we already spent quite some time for development and even came up with a few releases (they are more like proof of concept, not usable at the moment for preinstalling on PCs).
If you like to read more - http://www.reactos.org

Thanks. 120 Comments »

1441

Add Mac OSX

Operating Systems - Multiboot submitted by rmartin 02/17/07

Need to add Mac OSX. Esp good idea when bundled with Parallels software so you could run Windows and linux at the same time. v10.5 will be out soon that makes it an ever better idea. 136 Comments »

1180

Let customers choose what trialware/demoware to pre-install to subsidize their machine.

Sales Strategies, Software submitted by jmxz 04/19/07

Many people understandably complain about third party software on Dells (it's one of the top rated items on ideastorm).

Many people also respond by defending this software pointing out that it subsidizes the cost of the machines.

And perhaps show it in a "optional trial / reduced functionality software" section like this:

McAfee Trial - (subtract $10)
Norton Trial - (subtract $15)
AOL trial - (subtract $20)
MSN default search engine (subtract $20)
Microsoft Works - (subtract $100)
on your purchase pages.

That would give people who don't want the hassle of the third party windows software ways to avoid it; and it would give power users who don't mind it and know how to uninstall/avoid it the benefit of the cheaper subsidized machine.

Personally I would get them all -- yes, including Norton and Macafee and any other antivirus programs - because the first thing I'd do is remove Windows from the machine anyway. But it would be interesting to see if I can get a machine sufficiently cheaper that my savings would offset the time it would take to install Linux vs the presumably higher cost of buying a less subsidized pre-installed Linux machine. 9 Comments »

5800

Remove: "Dell recommends Windows Vistaâ„¢..." from any publication

Advertising and Marketing submitted by tho.meier 02/21/07

It would be nice to see advertising without any Micro$oft, from Dell. I think there is enough advertising for MS from MS it self.

Somthing linke: "Dell supports muli-OS" would look good! Od: "Dell gives you the real choice" 61 Comments »

2336

Full Linux Support

Desktops, Linux submitted by richlake1951 02/20/07

I would love to see Dell sell a fully configured Linux desktop. One similar to the Xandros 4 OS. A multimedia power house loaded with the most popular opens source software, K3b, Amarok, Banshee, Open Office, GIMP, Kaudiocreator, etc. Also I would like the PC itself to be open to all developers, public and private, with full support of Dell and access to the technical knowledge necessary to develop open source drivers and software. 2 Comments »

4160

Advertise Graphics RAM correctly

Advertising and Marketing submitted by joffe100 04/20/07 **UNDER REVIEW**

When we say we want to buy a 512Mb graphics card we really do want a 512Mb graphics card - not 512Mb with 256mb physical memory with 256mb shared! This is really BAD and misleading advertising - you do not see other RAM memory being sold 1Gb (512Mb physical, 512Mb shared!)

Should read: 512Mb physical memory and it actually be 512Mb physical memory

NOT: 512Mb** and then some tiny asterixed disclaimer on a linked page that points out that the 512Mb is some funky combination of 3Mb physical and the rest being pulled from virtual memory - this kills many graphic intense apps and games...

suprised no-one has sued over this? Not sure many buyers are even aware....





64 Comments »

3613

Let us choose the OS!

Linux, Sales Strategies, Laptops submitted by icicle 02/20/07

Sometimes I check out the new prices of DELL-Notebooks. In the section OS Selection there is only one opportunity: Windows Vista.

YOU CAN NOT DO THIS!!!

At the moment there is nothing to choose. I choose Linux (Ubuntu)!
So please, please add Linux. I will not buy a notebook and pay extra money for something I will never need. I already found a reseller offering Ubuntu-laptops... 3 Comments »

2437

Rewards for Dell Shoppers

Dell Web Site, Sales Strategies submitted by john_saddington 02/17/07

Dell should provide a way for customers to accrue rewards, or points, for purchases! I have bought a number of Dell computers over the years, and would love to see some appreciation for my allegiance!

For example, every time I buy a computer, I get 100 points. After... say, 300 points, I get 50% off my next purchase, or something to that effect.

Just like Credit Card Rewards! 17 Comments »

3073

Pre-load ubuntu

Linux, Desktops and Laptops submitted by alan8373 02/20/07

Pre-load ubuntu on dell laptops and desktops (especially laptops!) 6 Comments »

2260

OS Reinstall CD's

Service and Support submitted by xhotardx 02/24/07

How about auctually including real install cd's for the original OS. So when you have to reimage I dont have to spend 2 hours uninstalling stuff that I dont want. Why can these not be provided for free? If a consumer is paying for a license there is no reason that you cant front the 4 cents and give them a copy of that software (even microsoft is cool with that). 10 Comments »

2467

Off sound switch before startup in laptops

Operating Systems, Laptops submitted by socunasindria 02/19/07

Many times in silent places i've got to plug headphones in my laptop just to avoid the startup windows sound.

It should be a switch button to avoid this. 14 Comments »

4840

Stop making excuses, and start paying attention. WE WANT LINUX!!!

Linux submitted by homer 02/28/07

Dear Michael Dell,

By now, many people will have started reading Blogs and articles about how you have back-peddled on your commitment to listen to your customers' wishes. Here's just one:

http://blog.lobby4linux.com/archives/104-So,-How-Does-It-Feel-To-Have-Been-Ha...

[Edit] Here's a more "high profile" article, from The Inquirer:

Dell backs down from Linux promise

That makes this site (DellIdeaStorm) nothing but a farce.

First you ask us what we want, then you just blatantly ignore us. What exactly was the point in asking us what we want? Is this some kind of sick joke?

Maybe you were taken off guard, and hadn't anticipated the vast demand for Linux that happened, but it did happen, so deal with it ... or be perceived as a liar and a charlatan.

If you amalgamate all the various Linux "idea" posts on this site, and tally up the total votes, you're looking at something like TWO HUNDRED THOUSAND VOTES FOR LINUX. Are you just going to ignore that, and pretend it never happened?

Here's your response to this amazing phenomenon so far, and my comments:

We are listening, and as a result, we are working with Novell to certify our corporate client products for Linux, including our OptiPlex desktops, Latitude notebooks and Dell Precision workstations.


Well you are obviously not listening. The vast majority of the Linux requests on this site are not from "corporate" customers, they are from end users seeking home computing Linux solutions. Are you listening yet?

This is another step towards ensuring that our customers have a good experience with Linux on our systems.


It's not a step forward, it's a sidestep shuffle. What exactly are you afraid of ... that people might actually prefer Linux to Windows? I could build and "certify" a Linux workstation in 20 minutes, without the assistance of production facilities and a team of engineers, why is this such a problem for the world's biggest OEM?

Are you suggesting that Linux somehow represents a "problem" with regards to hardware, and that it's going to take a team of rocket scientists months to discover Linux compatible components?

Right now, Linux works with virtually the same hardware that WIndows XP does, and considerably more hardware than Vista ... but that doesn't seem to have prevented you "certifying" Vista (a.k.a. Windows ME2). What a joke!

As this community knows, there is no single customer preference for a distribution of Linux. In the last week, the IdeaStorm community suggested more than half a dozen distributions. We don't want to pick one distribution and alienate users with a preference for another.


No, no, no, no. That's not how it works. This is just more excuses.

At the end of the day, Linux is Linux is Linux. The distro is not that significant (other than the distinction between a commercial or community distro).

Surely the CEO of one of the world's biggest companies can make a decision.

Pick a Linux distro and run with it. And stop making excuses.

My personal preference is for Fedora Core, but if you offered an Ubuntu desktop machine, I'd buy it, because (like I said) at the end of the day it is Linux that is important, not the distro. My primary motivation is to keep my money out of Microsoft's pockets and have an OS ... any OS ... that is not Windows. I can, and probably will, switch between half a dozen distros during the lifespan of that hardware.

However, it is extremely important that you offer pre-installed Linux workstations to end-users, rather than just "OS-free" systems, because without this option, you will be helping to perpetuate the misconception that Linux is not popular. Well congratulations, you have just discovered exactly how much of a misconception this really is. Maybe you should have considered DellIdeaStorm years ago, rather than sit around waiting for point-of-sale figures that could not ever accurately reflect the popularity of something that is a free download.

Trust me ... you will not alienate anyone by making a firm choice of distro support. I'm sure the tens of thousands of home users, who are demanding Linux from Dell, will be overjoyed just to have a choice of any Linux distro.

We want users to have the opportunity to help define the market for Linux on desktop and notebook systems.


This is just nonsensical marketing gobbledegook. Say what you mean, and stop obfuscating the truth with gibberish.

You can "define" the market right now ... by selling us what we want, rather than what Microsoft dictates you sell to us. The 200000+ vote for Linux should be a clear enough "definition" for anyone ... who's prepared to listen ... and not bury his head in the sand.

In addition to working with Novell,


Bad move. By all means offer Microvell to any corporate user gullible enough to swallow Steve Ballmer's baseless FUD about Microsoft's intellectual property, but I think you'll find home users rather less than receptive to any distro offerings from any company that sleeps with the enemy.

we are also working with other distributors and evaluating the possibility of additional certifications across our product line.


This is the only promising statement in the whole response, but it sounds like a lot of hot air to me.

Actions, not words.

GIVE US LINUX!

Are you trying to rejuvenate sales or not? Give the customers what they want.

We are continuing to investigate your other Linux-related ideas, so please continue to check here for updates.


Oh I'll be sure to, but I'm not holding my breath. Microsoft has you far too firmly under their thumb for me to seriously expect any positive changes at Dell.

Thanks for giving us all a glimmer of (false) hope, though. 68 Comments »



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