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How IdeaStorm Works:
Dell: join in! Offer a low-cost Linux PC! Linux, Sales Strategies, Desktops and Laptops submitted by phubert Apr 2
It appears Dell remains afraid of Microsoft... and here is an answer we haven't heard from Dell on IdeaStorm: Make Linux and no Operating system standard options on all future products Operating Systems submitted by jervis961 08/17/07 **REVIEWED**
OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices. Linux, XPS products submitted by daniel117 Mar 12 After hearing a couple magazines and people say Vista has glitches, I think Dell's best computer ever (and best counterpart of Apple's Macs) this computer company should start looking into Linux more, especially Ubuntu. Oh sure, Dell didn't get enough people into Ubuntu, but that can be easily fixed by putting Linux into Dell One. Dell is missing out on more sales from Ubuntu fans and all you geeks out there. Not much of them, but popularity would spread and soon Vista is in the dust (not that I hate Vista, but I like Ubuntu better). 11 Comments » Put Ubuntu on the list of operating systems when building a PC! Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**
Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own. Laptops, Laptop Power submitted by badblood 05/20/07 **UNDER REVIEW**
MagSafe power connectors, by Apple, are magnetic power connectors that pull out harmlessly when the cord is tripped upon. Standardize Power Cables for Laptops Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**
Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades. Offer a Linux PC for less than a Vista Linux, Desktops and Laptops submitted by invar9 02/24/07
I think it is GREAT that Dell is offering a linux based PC and laptop. but why does it cost $53 more than the same Vista PC? Linux certification for hardware Linux submitted by godji 02/20/07
It would be great if, when customizing a computer (laptop or desktop doesn't matter), there would be some indication about what hardware will work with Linux. On systems where all hardware is supported, there could be an option to have no operating system preinstalled, or have Linux preinstalled. Also, such systems should have some sot of sticker, similar to the ubiquitous "Designed for Windows Whatever". The sticker could say "Designed for Linux" or "Works with Linux" or "Linux Ready", etc. Biodegradable Packing material Environment submitted by ewagnerjr2000 04/19/07 **UNDER REVIEW**
When I received my 32" lcd screen it had an extremely large amount of Styrofoam. Dell is working to be environmentally friendly, maybe they should consider a better packing material at least one that will biodegrade. Dont force people to choose Windows Vista Operating Systems submitted by gaborlake 03/13/07 When buying a new Dell computer, Windows Vista is the only OS of choice. So far, with all I have seen about Vista, I would rather want to stick with XP, since Microsoft announced that it would support XP even longer than Vista. There is no real reason for having a computer with Vista installed at the moment. So it would be a good thing to still have the option to have Windows XP installed instead. 9 Comments » Promote IdeaStorm/Dell Blog/Studio Dell on homepage! Dell Community, IdeaStorm submitted by explorer5 02/18/07 **PARTIALLY IMPLEMENTED**
Dell should put links (or even those nice looking graphics at the top of all the ideastorm webpages) on the homepage, or even on most pages within the dell.com site. Operating Systems submitted by fireball 03/07/07
There have been a number of ideas for offerings computers with some flavour of Linux preinstalled, and that's great. But, there are customers, who would still want to have benefits of Windows (still the majority of software applications are targeted at Win32 API and .NET Framework, not to speak about drivers for various consumer devices). Operating Systems - Multiboot submitted by rmartin 02/17/07 Need to add Mac OSX. Esp good idea when bundled with Parallels software so you could run Windows and linux at the same time. v10.5 will be out soon that makes it an ever better idea. 136 Comments » Desktops, Linux submitted by richlake1951 02/20/07 I would love to see Dell sell a fully configured Linux desktop. One similar to the Xandros 4 OS. A multimedia power house loaded with the most popular opens source software, K3b, Amarok, Banshee, Open Office, GIMP, Kaudiocreator, etc. Also I would like the PC itself to be open to all developers, public and private, with full support of Dell and access to the technical knowledge necessary to develop open source drivers and software. 2 Comments » Operating Systems submitted by pwalker 01/30/07
There was an interesting op-ed by Doug Mohney in The Inquirer yesterday, which suggested that the launch of Vista provides a good opportunity for Apple - if it licences OS X to Dell. Accessories (Keyboards, etc.), Desktops and Laptops submitted by neogamerdrew 02/19/07 When maintaining or upgrading a Dell, it is a shear nightmare to try and replace parts. Most things are not the standard ATX parts you would expect. I suggest that Dell move away from proprietary parts, and open the door for people to use after market parts. 28 Comments » Stop making excuses, and start paying attention. WE WANT LINUX!!! Linux submitted by homer 02/28/07
Dear Michael Dell, We are listening, and as a result, we are working with Novell to certify our corporate client products for Linux, including our OptiPlex desktops, Latitude notebooks and Dell Precision workstations. Well you are obviously not listening. The vast majority of the Linux requests on this site are not from "corporate" customers, they are from end users seeking home computing Linux solutions. Are you listening yet? This is another step towards ensuring that our customers have a good experience with Linux on our systems. It's not a step forward, it's a sidestep shuffle. What exactly are you afraid of ... that people might actually prefer Linux to Windows? I could build and "certify" a Linux workstation in 20 minutes, without the assistance of production facilities and a team of engineers, why is this such a problem for the world's biggest OEM? Are you suggesting that Linux somehow represents a "problem" with regards to hardware, and that it's going to take a team of rocket scientists months to discover Linux compatible components? Right now, Linux works with virtually the same hardware that WIndows XP does, and considerably more hardware than Vista ... but that doesn't seem to have prevented you "certifying" Vista (a.k.a. Windows ME2). What a joke! As this community knows, there is no single customer preference for a distribution of Linux. In the last week, the IdeaStorm community suggested more than half a dozen distributions. We don't want to pick one distribution and alienate users with a preference for another. No, no, no, no. That's not how it works. This is just more excuses. At the end of the day, Linux is Linux is Linux. The distro is not that significant (other than the distinction between a commercial or community distro). Surely the CEO of one of the world's biggest companies can make a decision. Pick a Linux distro and run with it. And stop making excuses. My personal preference is for Fedora Core, but if you offered an Ubuntu desktop machine, I'd buy it, because (like I said) at the end of the day it is Linux that is important, not the distro. My primary motivation is to keep my money out of Microsoft's pockets and have an OS ... any OS ... that is not Windows. I can, and probably will, switch between half a dozen distros during the lifespan of that hardware. However, it is extremely important that you offer pre-installed Linux workstations to end-users, rather than just "OS-free" systems, because without this option, you will be helping to perpetuate the misconception that Linux is not popular. Well congratulations, you have just discovered exactly how much of a misconception this really is. Maybe you should have considered DellIdeaStorm years ago, rather than sit around waiting for point-of-sale figures that could not ever accurately reflect the popularity of something that is a free download. Trust me ... you will not alienate anyone by making a firm choice of distro support. I'm sure the tens of thousands of home users, who are demanding Linux from Dell, will be overjoyed just to have a choice of any Linux distro. We want users to have the opportunity to help define the market for Linux on desktop and notebook systems. This is just nonsensical marketing gobbledegook. Say what you mean, and stop obfuscating the truth with gibberish. You can "define" the market right now ... by selling us what we want, rather than what Microsoft dictates you sell to us. The 200000+ vote for Linux should be a clear enough "definition" for anyone ... who's prepared to listen ... and not bury his head in the sand. In addition to working with Novell, Bad move. By all means offer Microvell to any corporate user gullible enough to swallow Steve Ballmer's baseless FUD about Microsoft's intellectual property, but I think you'll find home users rather less than receptive to any distro offerings from any company that sleeps with the enemy. we are also working with other distributors and evaluating the possibility of additional certifications across our product line. This is the only promising statement in the whole response, but it sounds like a lot of hot air to me. Actions, not words. GIVE US LINUX! Are you trying to rejuvenate sales or not? Give the customers what they want. We are continuing to investigate your other Linux-related ideas, so please continue to check here for updates. Oh I'll be sure to, but I'm not holding my breath. Microsoft has you far too firmly under their thumb for me to seriously expect any positive changes at Dell. Thanks for giving us all a glimmer of (false) hope, though. 68 Comments » Operating Systems submitted by icantseeyou 02/21/07 **IMPLEMENTED**
From all of the press I have read it is plain that Vista is a big bomb. To buy the cheapest version I hear it isn't even as good as XP SP2. At the same time you need at least 4 Gig to run it. Offer other options... I don't care if it's Linux, XP, or a rat running on a wheel. Don't make us buy Vista. Do not hire nontechnical people for techsupport Service and Support submitted by jbrogers 02/17/07
This is the main problem with the India call centers - they have no idea what they are doing. They are obviously reading a scripted diagnosing tool and have no personal knowledge of computing issues. Linux, Operating Systems submitted by moseby 02/20/07
The first major PC vendor that provides a product line and an online ordering system that allows me to shop and configure machines that are assured of having 100% support by linux wins my business.  track my votes
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