farmer88

Lower Prices of Batteries, especially Replacements

Laptops, Laptop Power submitted by gear Apr 18

I realize there is a temporary battery shortage that is driving up prices and also the high cost associated with getting bad batteries that have to be recalled.

However, I know that there are many Li-Ion battery suppliers in China that are currently not qualified as Dell Suppliers and will need a certain amount of work to come up to your quality specs.

Why not begin a program to upgrade their capabilities leading to a more diversified source of batteries, and hopefully, lower prices?

In the mean time, I understand that there are shortages, but it is unconsciousable to raise your prices for replacement batteries to $300 for a 9 cell battery.

That is the level of robbery associated with Sony.

If there is a shortage, hold prices stable but impose rationing instead. 3 Comments »

Offer No OS Option on all PCs for Home / Small Business Markets

Operating Systems submitted by gear Apr 22

Why not sell PCs with no OS installed and just include the drivers disk for popular OSes that are known to work on it like (XP, Linux, and Vista).

I already have licenses for XP and Linux and I can install my own here.

Having the drivers disk would mean I don't have to download them. 3 Comments »

Submit hardware specifications to the Linux Driver Project

Accessories (Keyboards, etc.), Linux submitted by upstaked 10/05/07 **REVIEWED**

Back in January kernel developer Greg Kroah-Hartman from Novell started a project offering companies free Linux driver development.

This proved so successful that Novell made it his full-time job and turned to a project with over 200 kernel developers: http://www.linuxdriverproject.org/ .

So Dell, submit specs and convince your hardware providers to do so too. I want to spend my money on great new hardware that runs on Linux.





We constantly work with our hardware partners to develop and maintain open-sourced drivers. Also, we make it clear that through their own developers (or other projects like the Linux Driver Project) they need to deliver on drivers.






13 Comments »

Allow operating system CHOICE

Linux, Operating Systems, Sales Strategies submitted by rahbm Apr 9

Please make the operating system a priced option on EVERY PC, so that people know how much they are paying, and for what.

This will allow Ubuntu users to buy any system, as opposed to the limited range now, increasing sales.

This will not disadvantage Windows purchasers; they can simply tick the box for XP or Vista, and have a choice not available now.

This will also open up sales to those who want NO operating system, so that they can load their own. So far I have always bought 'white-box' PCs, but would like the ability to buy a real brand-name PC with support and warranty.

Simplified ordering (just pick the PC), with more potential customers!

Thank you for your consideration. 2 Comments »

Provide ubuntu's next LTS iso, 100% compatible with Dell

Linux, Sales Strategies, Desktops and Laptops submitted by shaikailash Apr 10 **REVIEWED**

I'ts going to be release the long term support (LTS) version of ubuntu, Hardy Heron 8.04. It will be supported by the community for 3 years.

It could be useful and appreciate (I think) if DELL will customize this distro to be compatible with the hardware of Dell's laptops and desktops, and permit to download the official iso from the website.

It could be fantastic to download the iso, install it and have an operative system perfectly working.
Many people could be convinced to buy a Dell with Linux, without go crazy with the hardware compatibility.
Thank you


Please see matt_d's comment
9 Comments »

Highlight newly available options

Dell Web Site submitted by shrndegruv Apr 18

In the last week the XPS M1530 has had 2 new features available:

1) LCD up to 1920x1200
2) LED backlighting on 1440x900 res.

It would be nice if this was highlighted on the dell website, preferable on the man xps page so a user doesn't have to actually start configuring a machine to see it.

Also, maybe allow user to subscribe to an RSS feed that highlights newly available options.

Finally, it would be nice if customers new in advance what will be available in the foreseeable future (say, 6 months). Potential customers like myself, who are waiting for certain features (LED backlighting on the 1680x1050 xps m1530) would appreciate that. 1 Comment »

Cheaper Blu-Ray

Accessories (Keyboards, etc.) submitted by jim1027 Apr 16

Please offer a cheaper Blu-Ray drive option, that can compete with Sony's and Hp's and Toshiba's blu-ray drives.

Yes I realize you added the capability to write blu-rays but I don't think all of your customers need that, and would prefer if they had the option to buy a read only.
Promote if you feel the same way.... 1 Comment »

Give us real bios control

Desktops and Laptops submitted by retro Apr 21

Give us all full control of our hardware, I hate entering a bios and seeing only the most basic settings and not much of them, I may get some faster ram and want to set the cas or i may want to adjust my hard drive settings. 10 Comments »

Dell Email Offers for Linux

Linux, Sales Strategies submitted by jimasbille Apr 22

I'm sure you have information about my purchases, you keep sending me email and mailings to get me to buy computers with special deals. That means you also know I purchased Ubuntu on my desktop. Why don't you send Ubuntu purchasers deals on Hardware for Ubuntu?

You have a great deal on the M1330 laptop for Vista why not Ubuntu? Send those promotions to those of us who purchased Ubuntu computers. 3 Comments »

Unlock Sound Card Features on Inspiron Laptops

Accessories (Keyboards, etc.), Inspiron products submitted by tigerforce Apr 13

The sound card on the Dell E1705 (and probably most recent Inspiron laptop can support all of these features http://www.sigmatel.com/products/pcaudio/notebook/stac9200.aspx but they have all been locked out of the software driver that Dell gives us customers. Additionally their are no ASIO drivers available from Dell and I really need this for my recording projects. Having the other features like setting both my audio jacks to outputs, manually setting sample rates and latency, and virtual surround sound would be soooooo Cool!
Now before you start calling Dell names, let me defend them by saying that they probably thought that your Mom might accidentally wreck her laptop after she messed up her audio settings and then blame Dell. But...
at least put the download on http://www.support.dell.com so all the audiophiles out their can get what we payed for. Dell, you don't have to
make anything new just unlock what already there. Please :) Oh and if you want more info check here (though i don't necessarily recommend this approach) http://www.notebookforums.com/thread169312.html

PS: Thanks for Idea Storm Dell! 3 Comments »

Order linux on Dell from any part of world

Linux, Laptops submitted by zigcatus Apr 11

Dell Can Australia have a Ubuntu OS Laptop

Why not let any one in any part of the world order ubuntu operating system on a Dell laptop we in Australia seem to be out of luck with no listing on the Australian Dell website that give us a linux OS link. Orders are made online I think we would wait the little bit more time if a ubuntu Dell laptop has to come from US or UK just get the power supply right for Australia that all, not that hard you think. And go for the Apple power plug it just a great idea smart and simple.

Allan 6 Comments »

Sell preinstalled Ubuntu in Norway, Sweden and Denmark

Linux, Sales Strategies, Service and Support submitted by havarn Apr 17

I wish Dell would sell computers with preinstalled Ubuntu in Norway, Sweden and Denmark, so that Nordic customers can enjoy the same kind of freedom and liberty the American Dell customers are enjoying. 3 Comments »

All 64 Bit PC's

Desktops submitted by class2008 05/25/07

Dell should begin producing all 64 bit pc's. WIth rumors of Windows Vista being the last OS available in 32 bit, they should get consumers ready with 64 bit pc's, at reasonable prices. 50 Comments »

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





29 Comments »

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

Do not scale back build-to-order systems

Desktops and Laptops submitted by masterr Apr 5 **ALREADY OFFERED**

Today in the news I read that Dell "is moving away from its build-to-order model to reduce costs. Dell is limiting the degree to which buyers can dictate specifications while expanding its line of prepackaged models". Please do not do this. The options build-to-order system is what sets Dell above some of the competition. By scaling this back and removing customization choices you remove some of the appeal of buying a Dell machine online. Please do not scale this back.


Please scroll down to see Dawn's comments below.


21 Comments »

Give XPS Notebooks Gigabit Ethernet

XPS products submitted by croftki Feb 17

I understand that Dell market research says home users in general are not interested in gigabit ethernet for home networks. Those who pay for the premium design in the XPS line, however, are more likely to want gigabit ethernet. I would rather buy something more exciting than a business class notebook, but I want to build on my home technology with each purchase I make. XPS Notebooks unfortunately do not help me do this. It seems my only option is to buy a Latitude. 28 Comments »

Dell: join in! Offer a low-cost Linux PC!

Linux, Sales Strategies, Desktops and Laptops submitted by phubert Apr 2

It appears Dell remains afraid of Microsoft... and here is an answer we haven't heard from Dell on IdeaStorm:

"The top PC makers have so far treaded carefully. Dell's website sells Ubuntu computers in a separate section for open-source PCs, out of direct comparison with Windows machines. Dell spokeswoman Anne Camden said the placement reflects the fact that Linux is still not a mainstream consumer product."

From the USA Today article:

Burst of low-end PCs could boost Linux

"Business computing suppliers are finding open-source desktops especially gaining traction in cost-conscious developing markets. For example, IBM and Linux vendor Red Hat recently launched Microsoft-free desktops for Eastern Europe.

One buyer is Aleksandar Spagnut, a director of Moscow-based Rushotel, which needed new desktop PCs for a hotel-building project. Spagnut said his company saved 30 to 35% over comparable Windows machines. He added that Linux PCs are now common enough that a snowball effect is emerging, whereby technical support and "drivers" — which essentially tell programs how to interact with hardware — are much easier to find." ****

http://www.usatoday.com/tech/products/software/2008-04-01-cheap-pc-linux_N.ht... 19 Comments »

Avoid Glare On Screens and Notebook Frames

Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by bobetsue 02/20/07

Glare and reflection from high glare screens, screen frames, and notebook computers is annoying and distract from function and use.

In stores, this may be a marketing ploy. Consumers may not fully understand the problem of glare. Online sellers like Dell should inform buyers when shopping whether the screen and case are "glare" or "nonglare."

When "nonglare" was introduced to television, shoppers considered it an advantage worthy of extra expense. In the art world, nonglare glass is considered worthy of extra expense.

How did we ever get glossy screens?

Dell should offer customers a choice between "glare" and "nonglare." 244 Comments »

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 63 Comments »