expatinasia

put Harman Kardon louspeakers on notebooks

Accessories (Keyboards, etc.), Laptops submitted by siger May 19

put Harman Kardon loud speakers (or other good brand) on notebooks 4 Comments »

Discount upgrade without warranty costs used..

Sales Strategies, Service and Support submitted by deskpilot May 19

Customer purchased Full warranty support (parts & service) x 3 yrs and had NO warraanty claims for repairs.
Total cost to cust $ X99.00.
Total cost to Dell $0.00
How about as a jesture to a loyal customer looking for an upgrade in a few years, one who cared for their computer, offer a calculated discount (Some formula can be devised, but should be specific to the customers brand) and offer a specific discount on the purchase of next warranty, 4 Comments »

XPS laptops should have more designs to choose from

XPS products, Laptops submitted by james-94 May 19

XPS laptops should have more color choices and more designs.
Dell should make some more cool patterns like what HP has or add some of the designs and colors from the Inspiron notebooks. 6 Comments »

Availability of LED LCD SCREENS in FRANCE and EUROPE

Monitors and Displays, Sales Strategies, XPS products submitted by mdevoucoux May 17

I've alrady posted this idea but it wasn't very explicit :

LED Screens are available in US on the XPS M1530, but they're not in Europe.

Here in Europe we'd like to order a Dell XPS M1530 with an LED screen, given the benefits it provides compared to CCFL screens. Thousands customers expect an LED display is available for this model to order the computer.

DELL: you lose customers beacause LED Screen isn't available on the XPS M1530. I find it unfortunate that in Europe we can not choose the same components as the USA.

I appeal to DELL: Please, make LED screens available in Europe for the XPS M1530, we expect that to order them.

Please DELL users, promote my idea because DELL do as if we, European customers doesn't exist and let Led creens available only in the USA : you, americans and others people, be helpful with us.

Thanks 51 Comments »

Cut the cost of a 9-cell battery upgrade

Sales Strategies, Laptop Power submitted by ccpljat May 6

Yes a 9-cell is more powerful and lasts longer, but $169? Come on. It can't be that much. Cut down the price to honestly reflect the difference. I mean good grief, you can buy a 9-cell replacement for an Inspiron 1720 for $154! An upgrade is always supposed to be less.

FIX IT, DELL!!!! 9 Comments »

Have Ubuntu on Dell One

Linux, XPS products submitted by daniel117 Mar 12

After hearing a couple magazines and people say Vista has glitches, I think Dell's best computer ever (and best counterpart of Apple's Macs) this computer company should start looking into Linux more, especially Ubuntu. Oh sure, Dell didn't get enough people into Ubuntu, but that can be easily fixed by putting Linux into Dell One. Dell is missing out on more sales from Ubuntu fans and all you geeks out there. Not much of them, but popularity would spread and soon Vista is in the dust (not that I hate Vista, but I like Ubuntu better). 11 Comments »

Keep the XPS Product Line

XPS products submitted by dabrace1984 May 12

According to Engadget (http://www.engadget.com/2008/05/12/dell-dropping-xps-focusing-on-alienware) Dell is going to be dropping the XPS product line and focusing on the Alienware brand for gaming and high performance computing. Promote this Idea to let Dell know that we need to keep the XPS desktop and laptop product line. 31 Comments »

Do not scale back build-to-order systems

Desktops and Laptops submitted by masterr Apr 5 **ALREADY OFFERED**

Today in the news I read that Dell "is moving away from its build-to-order model to reduce costs. Dell is limiting the degree to which buyers can dictate specifications while expanding its line of prepackaged models". Please do not do this. The options build-to-order system is what sets Dell above some of the competition. By scaling this back and removing customization choices you remove some of the appeal of buying a Dell machine online. Please do not scale this back.


Please scroll down to see Dawn's comments below.


21 Comments »

Dell: join in! Offer a low-cost Linux PC!

Linux, Sales Strategies, Desktops and Laptops submitted by phubert Apr 2

It appears Dell remains afraid of Microsoft... and here is an answer we haven't heard from Dell on IdeaStorm:

"The top PC makers have so far treaded carefully. Dell's website sells Ubuntu computers in a separate section for open-source PCs, out of direct comparison with Windows machines. Dell spokeswoman Anne Camden said the placement reflects the fact that Linux is still not a mainstream consumer product."

From the USA Today article:

Burst of low-end PCs could boost Linux

"Business computing suppliers are finding open-source desktops especially gaining traction in cost-conscious developing markets. For example, IBM and Linux vendor Red Hat recently launched Microsoft-free desktops for Eastern Europe.

One buyer is Aleksandar Spagnut, a director of Moscow-based Rushotel, which needed new desktop PCs for a hotel-building project. Spagnut said his company saved 30 to 35% over comparable Windows machines. He added that Linux PCs are now common enough that a snowball effect is emerging, whereby technical support and "drivers" — which essentially tell programs how to interact with hardware — are much easier to find." ****

http://www.usatoday.com/tech/products/software/2008-04-01-cheap-pc-linux_N.ht... 19 Comments »

Dell needs to pick up the pace in releasing new designs

Dell, Desktops and Laptops submitted by jervis961 Mar 13

Dell is notorious for lack of innovation and has been making strides to change. Unfortunately they are still loosing out because they take to long to get to market and by the time they do someone else has usually beat them to the punch.

Here is an example: At CES this year Dell showed off an XPS 16 inch Laptop concept that has yet to make it to market.



http://www.engadget.com/2008/01/06/dell-showing-off-16-inch-xps-concept-laptop/

Yesterday Acer (who overtook Dell in notebook sales recently) came out with its Gemstone line of notebooks.

http://www.engadget.com/2008/03/12/acer-unveils-the-second-gen-gemstone/



"Coming in a special blue ("Gemstone Blue," how wild), the new 16- and 18.4-inch machines feature 16:9 1080p screens, 1.5GHz Penryn processors, 512MB NVIDIA 9650m GS graphics, and those Blu-ray drives we heard about. The graphics chip is at the center of Acer's new CineReal system, which offloads BD playback to the GPU and provides Dolby headphone output (and real 5.1 sound on the bigger model)."

Pick up the pace Dell. 30 Comments »

[XPS M1330] The Nvidia 8400 GS runs to hot!

Accessories (Keyboards, etc.), XPS products submitted by abgar Mar 19

The XPS M1330 is potentially a great notebook. But the heatpipe and the whole heatsinksystem is not solved well. The graphic-card runs to hot. The result: the fan is constantly running. This is unnecessary. The problem deters many potential customers - and even costumers who already own the 1330.

CPU, GPU and Northbridge are sharing one heatpipe although enough place for a better solution exists. The connections 'chips-to-heatpipe' were also insufficient. A lot of unnecessary problems. You could fix it - and you will get satisfied xustomers and therefore a better publicity.

You could fix for example the 2D-Desktop-Mode and the 3D-Low-Power-Mode by using lower voltages. Its only a little manipulation of the graphic bios. A better heatpipesolution is also thinkable. Unfortunately, no solution for the customers who already own the device.

Please - think about it. I like my 1330 - but its to hot and to noisy... 11 Comments »

Use better LCD panels in laptops.

Monitors and Displays, Laptops submitted by mlazarov Feb 26

In order for laptops to be a viable platform for graphical applications, the color reproduction and viewing angles of their displays must be addressed. Most laptops use TN/CCFL displays that suffer from poor color range and color shift. Dell should at very least offer an S-IPS/LED display option in their workstation-class laptops. I realize several of Dell's laptops already have LED backlighting, but there would a significant improvement quality if S-IPS panels were used.

Update: I thought it'd be best to illustrate the difference between TN and S-IPS displays. Below is a side-by-side comparison of a TN (left) and S-IPS (right) display from an off-axis vertical angle.

http://www.notebookreview.com/assets/10884.jpg

Having such dramatic color variation at different angles almost precludes any sort of in-field collaborative image editing or similar application. The laptop on the right is a (discontinued) ThinkPad T60p.



2 Comments »

Quality Checks by Humans

Service and Support, Desktops and Laptops submitted by lambchops468 08/31/07

I ordered a Inspiron 1520 and I am fed up with the issues:

crashed hard drive (first 6 days) (I will forgive this one, happens on every manufacturer, its just luck)
vibrating optical drive (shakes entire notebook, abnormal, new one fixed it)
Grainy Screen
Headphone Noise
Casing Defect (bulge in case seam, can see inside notebook)

I think that dell should instute a quality check system on the computers they ship out. Not just tests that can be run on the computer automatically, but a actual person physically inspecting/testing the function of the notebook such as:
- Grainy Screen/backlight bleed (go get a HP laptop and see the difference, go to the store)
- Headphone Noise
- Casing Defects
- Optical Drives that make too much noise
- squeaky keys
- and other issues that cannot be detected by a hardware check running on a CPU

If you do not have the finances to create such a program, then you can add the service as part of the warranty, with a garuntee that the devices that are checked will not have problems on arrival. (So therefore the QC is optional)

This will actually make/save money because people like me won't have to send their laptops back and forth wasting your shipping money/technician fee replacing parts that would be replaced anyway at the quailty check program.

you could also send a special survey to early-adopters to identify the biggest problems in a new computer line and check those at quailty check, certifying those parts free of defects. 45 Comments »

Fix the M1330 Defects

XPS products, Laptops submitted by hoodedthing Mar 18

Okay, I just bought this great XPS m1330, but it's literally falling apart. The top left hinge cover fell off, because it can't clip in because it's not the right size to begin with, or the frame is shifted too far right to begin with (factory defect, nothing is broken on the part). The plate that covers the two headphone jacks and the microphone jack also fell off, I guess it wasn't glued on well enough. I'm not real upset about this, but it's pretty pathetic when my state of the art flagship laptop has pieces FALLING OFF of it. I fixed both instances with some superglue, and they're as good as new now, but tweak the assembly line for the m1330 or something so that this doesn't keep happening.

Here are pictures of the hinge cover:http://www.freewebs.com/iacobus/xps1.jpg

http://www.freewebs.com/iacobus/xps2.jpg

Also, it seems that everyone has this problem with the hinge cover, and that it's not just me.
http://www.obscurehideout.com/
http://forum.notebookreview.com/showthread.php?t=183602
http://forum.notebookreview.com/showthread.php?t=208643
http://forum.osnn.net/showthread.php?p=808820 20 Comments »

Visible Link to IdeaStorm on main Dell site

Advertising and Marketing, Dell Web Site, IdeaStorm submitted by ipaw 07/01/07 **PARTIALLY IMPLEMENTED**

IdeaStorm should have a visible link and explanation on the main Dell site as well as a Desktop shortcut on all new installations.

I've been a Dell customer since my XPS-500 back in the mid 90's and I only just found out about IdeaStorm through a PodCast.

If people know they can have a voice and make a difference, they'll use it.

Thanks


This idea has been partially implemented, as our new home page now has a prominent link to "Dell Community" - within that page are links to IdeaStorm and our other community properties, including Dell Community Forums, Direct2Dell, StudioDell, etc. Thanks for the idea!!!
34 Comments »

Need a non-gaming notebook with hi-res and DVI/HDMI

Accessories (Keyboards, etc.), Monitors and Displays, XPS products submitted by jcsalem Feb 6

My business needs notebooks with high-resolution TruLife screens and DVI or HDMI out. It would be fine if the DVI/HDMI were only available via a docking port.

We're a small photography business that does a lot of 1-on-1 client presentations on the road and having the high-resolution, high-contrast screen is essential. In the office, we need DVI (preferably) or HDMI output for our desktop displays. I suspect there are many other kinds of businesses in a similar situation.

The only laptops that fit this bill are the high-end XPS gaming laptops and the Precision Workstation laptops. These are heavier, much larger, and more expensive than we'd like. They also feature much more 3D graphics horsepower than we'll ever use and their battery life is subpar.

The Latitudes are good except they don't have the TrueLife displays. The Vostros would be perfect except no DVI. Same with the Inspirons.

Can't we get something like a Vostro 1500 or a Latitude D830 with WSXGA+, TrueLife, and DVI out? 13 Comments »

Guarantee for Ubuntu Laptops WAY more EXPENSIVE than windows

Linux, Sales Strategies, Laptops submitted by madjr Feb 16

since Ubuntu has been offered i have purchased 2 Dell Laptops (sadly with Vista included... and yes, formated afterwards which was a pain with that dell media center stuff, windows based, screwed up partitions)

why i had to buy them with windows?

because the 3 year Guarantee for windows laptops is way cheaper on most models (or just wait a few weeks and you can get a huge bargain on the guarantee).

i´ve gotten a 3 year guarantee for just $99 on some of the windows offers.

while SADLY the 3 year guarantee for Ubuntu is $260 to $300.......

if it's the same GOD UMM hardware, why i can get a cheaper warranty on windows ones and not the ones with Ubuntu ??

i only purchase Ubuntu compatible models, but sadly can't get em with Ubuntu pre-installed.

My purchases counted as windows instead of Ubuntu ones, to me as an Ubuntu and Dell costumer thats worthless..

You have 2 choices:

A- lower the guarantee for all Ubuntu based PCs

B- Include an option on ALL (yes all compatible) INSPIRONS 1420 and XPS M1330 to let you choose bettween VISTA and UBUNTU, without extra charge or making the guarantee more expensive if you choose Ubuntu as pre-installed OS. 12 Comments »

64bit drivers

Desktops and Laptops submitted by stanislawski1 Feb 10

I work for a billion dollor compeny that buys nothing but Dell Im up the corp later If you do not put back the 64bit drivers I'm going to the top so we no longer buy dell pc's 6 Comments »

Don't multiply votes by 10

IdeaStorm submitted by badblood Feb 18

When you cast a vote the idea gets +/- 10 points, while the user who submitted the idea gets 1 point. This distorts the real number of votes and voters.

Please give an idea +/-1 point for 1 vote and don't multiply by 10. 13 Comments »

Provide Linux Drivers for all your Hardware

Linux submitted by gergnz 02/19/07 **IN PROGRESS**

I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!!
Drivers are available for Linux to make some but not all hardware work. We continue to work with our partners to provide for better hardware support. See more specifics from john_h.




186 Comments »