el_matarife

"Help Me Choose" is often inaccurate

Dell Web Site submitted by davhef 02/17/07 **COMING SOON**

Very often the "Help Me Choose" feature does not include the actual items available for that system. Fix it! 10 Comments »

Wiki-Dell

Advertising and Marketing, Dell Community, IdeaStorm submitted by thebittersea 02/18/07 **COMING SOON**

User Based Customer Support & Community Knowledge. Top quality contributors should also have a reward system through Dell.

14 Comments »

Preinstall Windows Defender on Windows XP Systems

Operating Systems, Software submitted by obyone89 11/27/07 **UNDER REVIEW**

Just as you offer the freely available Adobe Reader to be preinstalled on systems, offer the freely available Windows Defender spyware protection software as an option to your customers in addition to the products from Symantec and McAfee that must be paid for. Windows Defender works quite well and is better than nothing as a form a malware protection. It's already part of Windows Vista so why not allow Windows XP customers to get it preinstalled.



11 Comments »

Provide Linux Drivers for all your Hardware

Linux submitted by gergnz 02/19/07 **IN PROGRESS**

I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!!
Drivers are available for Linux to make some but not all hardware work. We continue to work with our partners to provide for better hardware support. See more specifics from john_h.




186 Comments »

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





154 Comments »

Improve the Dell Outlet site.

Dell Web Site submitted by jervis961 09/10/07

Currently the Dell Outlet site is lacking in several areas: Price, Information and accessability to name a few.

Price: It isn't much cheaper buying from the Outlet site and is sometimes more expensive than buying a brand new system.

Information: Scratch and Dent doesn't explain what damage is done to the notebook, perhaps a short description, a picture would be ideal. The price is given but there is no comparison as to the amount of savings being offered unless you configure a new system on your own. Many competitors show retail and outlet prices along with the percentage saved to help the customer make a more informed decision.

Accessability: There is no way to get to the outlet from the Government Employee Purchase section. There are also alot of hoops to jump through before getting to see what is available. Why do I have to pick a certain model to get to the listing? Why are the systems separated in the search engine. I should be able to look at all notebooks at the same time not have to look at Inspiron and XPS or Lattitude. Make them all available at once. 10 Comments »

Better search options on the Dell Outlet site.

Dell Web Site submitted by tgmaniac 04/20/07

I would like to be able to search for a system on the dell outlet easily. For example - put in a minimum processor speed or search for a specific wireless card on laptops or a minimum number of cores in the processor. Also I would like to see more details about the servers like how many processors the server comes with. 5 Comments »

Light up keyboards for business laptops

Accessories (Keyboards, etc.), Small Business, Laptops submitted by derricktwo Jun 24

I'm fortunate enough to have made it in this industry without really knowing how to type. I can type fairly fast, but I have to look at the keys while I'm doing so. I highly doubt I am the only person that needs to do this. I noticed that the Alienware notebooks have an option to add a light up keyboard. I think this would a great feature to have on Dells business class laptops. This would allow people to work in bed without needing to turn on the lights, or during night flights for a business trip. Comment »

Bring capacitive touch controls to the next-gen Ultrasharp monitors

Monitors and Displays submitted by eaglewonj Jul 7

The buttons on the Ultrasharp monitor require a hard press and at times the button gets a little out of place and doesn't work. Its a low grade touch on an otherwise nice monitor.

How about that capacitive touch control system from the Dell Crystal, can we have that on the new Ultrasharps?

It would be an elegant touch for a very popular and high quality line of monitors. 2 Comments »

Touchscreen Option For Dell Inspiron Mini / Dell E / Dell E Slim

Laptops submitted by brokencrystal Jul 3

Add a touchscreen option for the new Dell mini similar to the unofficial touchscreen for the Asus EeePC 900.



http://www.youtube.com/watch?v=3wVhW6a9i7Y

http://gizmodo.com/5021562/eeepc-900-gets-a-touchscreen-mod-thats-so-good-we-... 10 Comments »

Magnet latch

Laptops submitted by ksnipersixfour Jul 8

Dell should start to sell all or most of their laptops with magnet latches instead of the current ones that stick out. 15 Comments »

Offer Ubuntu Netbook Remix OS on your Ultra portables

Linux, Operating Systems, Laptops submitted by jervis961 May 25

The new Ubuntu Netbook Remix OS will be announced the first week of June according to an interview with Canonical chief executive Mark Shuttleworth.

http://www.engadget.com/2008/05/25/canonical-ceo-says-ubuntu-netbook-remix-bu...

The OS is Tailor made for ultraportable type systems. They have been working with Intel on the project so it should run very well on the Atom Processor

35 Comments »

switch to LED monitors

Monitors and Displays, Laptop Power submitted by yardsale Jan 16

I dont know why dell hasnt done this yet. switch all monitors on desktops and notebooks to LED. did you know that you can run an LED screen at full brightniess and it uses less power than a LCD monitor at the lowest brighting level?!? its cheaper, its energy efficent, and it needs to be done! promote this, if you demote i wanna know why! 63 Comments »

No more plastic wrap, please

Environment submitted by falbert May 22

In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...

Something to think about 106 Comments »

All 17" notebooks should have a numeric keypad.

Laptops submitted by winoffice Jun 13

I own a Dell Vostro 1700 notebook PC. I especially like the fact that it has an numeric keypad.

I also plan to purchase a Dell Precision M6300 notebook PC in the near future. I like most about it, but I do have a problem with the fact that it lacks a numeric keypad. If you can include a numeric keypad on the 1700, then why not on the M6300? I am certain that both are large enough to include one, since they both measure 17" in screen size. Include a numeric keypad on the 6300, and I will buy it! 2 Comments »

Get Splashtop available on most if not all computers.

Desktops, Linux submitted by he_the_great Jun 12

Splashtop is an integrated Linux desktop that lets you instantly boot your computer into an environment to browse the web and other tasks. I don't see any reason not to have it everywhere. 1 Comment »

One Configurator 2 Rule Them All!

Dell Web Site submitted by q0987 Jun 14

Sorry about the title, I just couldn't help it.

Okay, this may just be me but why are there FOUR configurators to use when buying a system with the options split amongst them? What if I wanted something in between Cheap option and Really Cheap option. Do I have to buy the extra components even if I ain't ever gonna use them.

IDEA:

Have ONE configurator with ALL of the options listed and apply the price cuts whilst the customer is browsing between them by showing how total is worked out in a drop-down box next to the scroll bar e.g. RAM 3GB: - ₤15.
If you have to, then put [recommendations] down at the top of the page. Youknow, maybe something like 'Add the Monitor and get ₤50 off'. This way the price will adjust automatically so users won't have to go through each configurator to find out which one would give them the best price for whatever they have in mind.
It would be alot less confusing and frustrating and more quicker for the customer.



And whilst we are on the subject, how come Crimson Red isn't available for the m1330 anymore?
Also, Montevina is suppose to come out this month. Any chance the Dell technicians will be able fit the Blu-ray drive whenever they decide to do the refresh? They said they were gonna when the m1330 was released about a year ago. Ain't it about time they come clean if they simply can't do it. Then we can finally stop holding our breath.

http://www.ideastorm.com/article/show/10077207?comment_id=10184294#comment101...

7 Comments »

Produce a laptop that can be used on a lap

New Product Ideas, Laptops submitted by oligarch Jun 24

Laptops have grown to be unuseable comfortably on a lap due to heat, screen position and keyboard ergonomics. I would like to retain the power of current offerings to handle video, computation and average games, but to be light and easily useable without a tray/cooler and to still have a good screen size (say 15" or so).
As power efficiency gains are always used up by more powerful processors and more complex software I do not expect power consumption to be massively less than today's average Inspiron or Latitude, so the cooling system needs to be redesigned so the base is insulated from the lap and cooling air is directed away from the body.
The screen should be mounted securely but it should be possible to raise the viewing height using some sort of cantilever mechanism. Alternatively it could be dismounted to place on a coffee table and again elevated using the same mechanism and communicate with a wireless or other means.
One possible design could use a touch screen in the base replacing the need for a keyboard. allowing use with or without the other screen.
It could be sold wth or without the demountable screen and could also be used with a much larger separate wireless monitor and /ro wireless media server. Comment »

Hot-swappable laptop batteries.

Laptop Power submitted by jmxz May 31

I'd like to be able to swap the battery on my laptop without having to turn it off or hibernate it. It seems you could do this by putting a large capacitor or tiny internal battery that could provide power for the 30 seconds or so it takes to switch to a spare battery. Another way you might be able to do this is instead of having one big battery in each laptop, have 2 small ones instead; and you could swap them one at a time.

If it was really easy to swap them I'd probably buy more spare batteries; so I could go most of the day without plugging in the laptop (and then I'd want an external charger so I could charge them all overnight). 27 Comments »

Don't put the Dell logo upside down on the Mini Inspiron

Laptops submitted by jervis961 May 29

I didn't notice this last night as I was checking out the pictures of the new Dell Mini but it was pointed out by JamesWeb on Dell's "yourblog" that the Dell logo is upside down.



Please don't leave the logo like that, it looks bad. 107 Comments »