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520

Warn Buyers Dell Laptops Must Use Dell Charger

Service and Support, Laptop Power submitted by gear Jun 9

Dell laptops use a charger that has a built in "chip".

If you try to use a non-Dell Charger, it will only power the machine, but will not charge the battery.

So if you are traveling and lose your adapter or it failed, you have to get one from DELL.

The only problem is, DELL typically take days to weeks to ship a new adapter to you if you are in the USA, and if you are outside, much longer if it is available at all.

So a bad / lost Adapter means your DELL Laptop just became a paperweight. One too expensive to be thrown out.

The only non-Dell adapter that works is the Kensington brand adapter, but that is only distributed at Circuit City in the US, and even these ones may not come with the "tip" needed to work with a DELL.

DELL is the only major manufacturer to actively prevent people from using non-Dell adapters in their notebooks.

Apparently DELL hasn't figured out that people travel and may not be able to wait in one place for a while for a spare adapter to be sent to them from DELL.

Want some real fun? Try to get a spare Dell adapter in a mid sized city in China.... 2 Comments »

1280

give the origianl CD of the OS and not an ISO

Accessories (Keyboards, etc.), Service and Support submitted by siger May 19

when there is a problem with the Master Boot Record the ISO can't repair it and we have to go to a reparation company.

Please give us the original disc and not an ISO. IT Is more expensive but , more satisfaction for the customer. 8 Comments »

1370

Optical mice only please

Accessories (Keyboards, etc.) submitted by falbert May 22

How come we can still get in 2008 mechanical mice. Come on guys, in 2008 there should be only optical mice available. Also please make it clear on the web site what people are purchasing. 25 Comments »

1300

LED Backlit Displays for Higher Resolutions for XPS M1530

Monitors and Displays, Sales Strategies, XPS products submitted by whitefrost May 14

The release of the LED backlit 1440 x 900 display is great, but needs to be expanded to higher resolutions most notably the 1680 x 1050 resolution which a large number of people use and are most comfortable with. It would not be a threat to the M1730 as you can keep the LED Full HD 1920 x 1200 for it alone. 5 Comments »

7438

Avoid Glare On Screens and Notebook Frames

Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by bobetsue 02/20/07

Glare and reflection from high glare screens, screen frames, and notebook computers is annoying and distract from function and use.

In stores, this may be a marketing ploy. Consumers may not fully understand the problem of glare. Online sellers like Dell should inform buyers when shopping whether the screen and case are "glare" or "nonglare."

When "nonglare" was introduced to television, shoppers considered it an advantage worthy of extra expense. In the art world, nonglare glass is considered worthy of extra expense.

How did we ever get glossy screens?

Dell should offer customers a choice between "glare" and "nonglare." 226 Comments »

1520

Give Open Source Software a Higher profile On Dell.com

Dell Web Site submitted by aikiwolfie May 22

From InformationWeek.com : Open Source Quality Improving, But Development Assumptions Need Revising

This report confirms what open source supporters have known all along. Open source developers deliver very high quality code. As such Dell should be giving the open source developers it uses a higher profile on Dell.com instead of hiding them away in some dark recess out of the way!

At the very least give your own in-house open source developers more exposure! They deserve it after all the top quality code they've produced, tested and tweaked. 3 Comments »

4700

Give XPS Notebooks Gigabit Ethernet

XPS products submitted by croftki Feb 17

I understand that Dell market research says home users in general are not interested in gigabit ethernet for home networks. Those who pay for the premium design in the XPS line, however, are more likely to want gigabit ethernet. I would rather buy something more exciting than a business class notebook, but I want to build on my home technology with each purchase I make. XPS Notebooks unfortunately do not help me do this. It seems my only option is to buy a Latitude. 27 Comments »

1760

Offer Ubuntu Netbook Remix OS on your Ultra portables

Linux, Operating Systems, Laptops submitted by jervis961 May 25

The new Ubuntu Netbook Remix OS will be announced the first week of June according to an interview with Canonical chief executive Mark Shuttleworth.

http://www.engadget.com/2008/05/25/canonical-ceo-says-ubuntu-netbook-remix-bu...

The OS is Tailor made for ultraportable type systems. They have been working with Intel on the project so it should run very well on the Atom Processor

33 Comments »

2280

Please make Ubuntu XPS Notebook cheaper than XPS Vista Notebook

Linux, Operating Systems, XPS products submitted by dki May 26

Hi,
I have tested the price of the default Vista-Notebook XPS M1330 (in Germany) and the Ubuntuversion with the same Configuration. The result was amazing :(:

Vistaversion: 909,00 €
Linuxversion: 923,44 €

Is Vista cheaper than Ubuntu?? I can not imagine.

So my wish: Make Ubuntu-Laptops competitive! 19 Comments »

3380

No more plastic wrap, please

Environment submitted by falbert May 22

In the last shipment of computers I received I was shocked by the amount of plastic wrap used for items like power cords, USB cables, VGA/DVI cables. Do these items really need to be individually wrapped in a plastic bag. I can just imagine the tons of plastic used by Dell annually...

Something to think about 63 Comments »

950

Give a choice of either Ati or Nvidia gpu's

Gaming, Desktops and Laptops submitted by theideasman Mar 23

Everyone is a fanboy to one particular brand and prefers their products, so why do some desktops and a lot of laptops only have one option. There should be at least one Ati card and one Nvidia card available for each machine so people dont have to go for the brand they dont want. Its only fair... 6 Comments »

610

Small LOW COST Linux Laptop

Linux, Laptops submitted by burnetga Apr 8

13.3 1152 x 720 screen
Sempron 3600 2ghz, 256 cache,25 watt
80gb hard drive
dvd-cdrw combo drive
10/100 ethernet
Wireless ethernet
1gb ram
53wh battery
Linux

No Options/Fixed Platform

$429 USD

It does not have to be ultra light
or ultra thin, just can't be a brick.

Pretty much a scaled down Vostro 1000
with a more linux friendly wifi card.

Right now 04/08/2008 you have to spend
at least $999 to get a 13.3" screen. 5 Comments »

490

Unlock Sound Card Features on Inspiron Laptops

Accessories (Keyboards, etc.), Inspiron products submitted by tigerforce Apr 13

The sound card on the Dell E1705 (and probably most recent Inspiron laptop can support all of these features http://www.sigmatel.com/products/pcaudio/notebook/stac9200.aspx but they have all been locked out of the software driver that Dell gives us customers. Additionally their are no ASIO drivers available from Dell and I really need this for my recording projects. Having the other features like setting both my audio jacks to outputs, manually setting sample rates and latency, and virtual surround sound would be soooooo Cool!
Now before you start calling Dell names, let me defend them by saying that they probably thought that your Mom might accidentally wreck her laptop after she messed up her audio settings and then blame Dell. But...
at least put the download on http://www.support.dell.com so all the audiophiles out their can get what we payed for. Dell, you don't have to
make anything new just unlock what already there. Please :) Oh and if you want more info check here (though i don't necessarily recommend this approach) http://www.notebookforums.com/thread169312.html

PS: Thanks for Idea Storm Dell! 3 Comments »

830

Provide ubuntu's next LTS iso, 100% compatible with Dell

Linux, Sales Strategies, Desktops and Laptops submitted by shaikailash Apr 10

I'ts going to be release the long term support (LTS) version of ubuntu, Hardy Heron 8.04. It will be supported by the community for 3 years.

It could be useful and appreciate (I think) if DELL will customize this distro to be compatible with the hardware of Dell's laptops and desktops, and permit to download the official iso from the website.

It could be fantastic to download the iso, install it and have an operative system perfectly working.
Many people could be convinced to buy a Dell with Linux, without go crazy with the hardware compatibility.
Thank you 8 Comments »

960

Allow operating system CHOICE

Linux, Operating Systems, Sales Strategies submitted by rahbm Apr 9

Please make the operating system a priced option on EVERY PC, so that people know how much they are paying, and for what.

This will allow Ubuntu users to buy any system, as opposed to the limited range now, increasing sales.

This will not disadvantage Windows purchasers; they can simply tick the box for XP or Vista, and have a choice not available now.

This will also open up sales to those who want NO operating system, so that they can load their own. So far I have always bought 'white-box' PCs, but would like the ability to buy a real brand-name PC with support and warranty.

Simplified ordering (just pick the PC), with more potential customers!

Thank you for your consideration. 2 Comments »

420

Sell preinstalled Ubuntu in Norway, Sweden and Denmark

Linux, Sales Strategies, Service and Support submitted by havarn Apr 17

I wish Dell would sell computers with preinstalled Ubuntu in Norway, Sweden and Denmark, so that Nordic customers can enjoy the same kind of freedom and liberty the American Dell customers are enjoying. 3 Comments »

1390

Order linux on Dell from any part of world

Linux, Laptops submitted by zigcatus Apr 11

Dell Can Australia have a Ubuntu OS Laptop

Why not let any one in any part of the world order ubuntu operating system on a Dell laptop we in Australia seem to be out of luck with no listing on the Australian Dell website that give us a linux OS link. Orders are made online I think we would wait the little bit more time if a ubuntu Dell laptop has to come from US or UK just get the power supply right for Australia that all, not that hard you think. And go for the Apple power plug it just a great idea smart and simple.

Allan 6 Comments »

1690

Do not scale back build-to-order systems

Desktops and Laptops submitted by masterr Apr 5 **ALREADY OFFERED**

Today in the news I read that Dell "is moving away from its build-to-order model to reduce costs. Dell is limiting the degree to which buyers can dictate specifications while expanding its line of prepackaged models". Please do not do this. The options build-to-order system is what sets Dell above some of the competition. By scaling this back and removing customization choices you remove some of the appeal of buying a Dell machine online. Please do not scale this back.


Please scroll down to see Dawn's comments below.


21 Comments »

2340

Dell: join in! Offer a low-cost Linux PC!

Linux, Sales Strategies, Desktops and Laptops submitted by phubert Apr 2

It appears Dell remains afraid of Microsoft... and here is an answer we haven't heard from Dell on IdeaStorm:

"The top PC makers have so far treaded carefully. Dell's website sells Ubuntu computers in a separate section for open-source PCs, out of direct comparison with Windows machines. Dell spokeswoman Anne Camden said the placement reflects the fact that Linux is still not a mainstream consumer product."

From the USA Today article:

Burst of low-end PCs could boost Linux

"Business computing suppliers are finding open-source desktops especially gaining traction in cost-conscious developing markets. For example, IBM and Linux vendor Red Hat recently launched Microsoft-free desktops for Eastern Europe.

One buyer is Aleksandar Spagnut, a director of Moscow-based Rushotel, which needed new desktop PCs for a hotel-building project. Spagnut said his company saved 30 to 35% over comparable Windows machines. He added that Linux PCs are now common enough that a snowball effect is emerging, whereby technical support and "drivers" — which essentially tell programs how to interact with hardware — are much easier to find." ****

http://www.usatoday.com/tech/products/software/2008-04-01-cheap-pc-linux_N.ht... 19 Comments »



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