dching

The return of high resolution screens

Monitors and Displays submitted by jonah125 12/07/07

Why have Dell abandoned high res screens. It is assumed that business users only need to see a few lines of text in their e-mails. 5 Comments »

Provide XP Recovery CD's for Vista customers like Lenovo/IBM do.

Operating Systems submitted by jmxz 12/07/07

This great idea stolen straight from one of your competitors.

http://www-307.ibm.com/pc/support/site.wss/VSTA-DWNGRD.html

Have a Microsoft Windows Vista Business or Microsoft Windows Ultimate system, but need to continue using Microsoft Windows XP for a while? For a limited time Lenovo is providing Windows XP Recovery CD media as a way to downgrade from Windows Vista.

Vostro 1500 with 7200 RPM harddrive option

Servers and Storage, Vostro products submitted by liraco 08/21/07 **IMPLEMENTED**

I was really looking forward to getting a Vostro over an Inspiron thanks to its durability, reduced bloatware and Vista Ultimate options but I cannot understand why Dell doesn't include a 7200RPM option.

I'd be willing to put up with a delay if the option were made available but why isn't it an option? The HDD is the only thing stopping me and possibly others from making the jump to Vostro as speed is of great importance.

I hope this is taken care of soon as the Vostro is otherwise a very slick machine.


A 7200 RPM hard drive is an option on the new Vostro1510.




3 Comments »

Ubuntu Dell Repo

Linux, Service and Support submitted by tekhawk 07/20/07 **PARTIALLY IMPLEMENTED**

basicly a simple idea dell to support the ubuntu community a little bit by running a repo for its laptops and desktop if nothing more to support the software that they install on the system and to provide driver updates theses repos should be setup on the machines before shipping so that the users can get the driver updates quick and easy and offer driver on there for all the drivers that there are for dell machines that are support on linux not just the shipping lines

so that user might find that other machines then the ones you ship with ubuntu can easly be made into power ubuntu operating machines


As matt_d has said below, we have repositories for Red Hat Enterprise Linux, Fedora, Novell/SuSE Linux Enterprise Server, and a growing one for Ubuntu. Check it out here http://linux.dell.com.
76 Comments »

Put Ubuntu on a laptop with better specs

Inspiron products, Linux submitted by piratehead 10/16/07 **PARTIALLY IMPLEMENTED**

Offer an Ubuntu laptop (Inspirion or otherwise) with available discreet graphics, discreet audio, 8GB or more of RAM, a quad-core processor, bluetooth, next-gen WiFi, and integrated webcam.

I don't know how many of those are possible at this point, but each one is a step forward for people who are waiting on certain specs to bite on a Dell laptop.

Now that you offer laptops with Ubuntu on them, I really don't want to go to another company just to get the computer specs I want. I wish to vote for Dell with my dollars, paying for a laptop that has actually been tested and certified by the manufacturer to run Ubuntu. Please give me the opportunity!


Check out the Idea in Action to find out more about our Ubuntu offerings.
96 Comments »

Tell us what WiFi chipset a laptop has.

Broadband and Mobility, Dell Web Site, Linux, Laptops submitted by tonyb2006 08/29/07 **UNDER REVIEW**

Tell us the WiFi chipset used in a laptop before we buy it so we know if the WiFi chipset supports a feature we want, or if it supports Linux or another operating system that we intend to use. The WiFi chipset being like "Intel ipw2200" or "Broadcom BCM4306", or "Ralink rt2500".







19 Comments »

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





29 Comments »

make linux systems EASY TO FIND

Dell Web Site submitted by phubert 10/18/07

At other sites, I have seen comments by individuals who have BOUGHT Dell Ubuntu systems complaining about the difficulty FINDING said systems.

I think you'll get more sales if you improve the visibility! 30 Comments »

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











88 Comments »

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
108 Comments »

Linux Hardware Compatibility List

Dell Web Site, Linux submitted by s3indiana 02/20/07 **IN PROGRESS**

Create a listing of Dell hardware that's compatible with the major Linux distributions (Fedora, OpenSuse, ubuntu, Freespire) providing compatibility with not just systems (desktops and laptops) but include peripherals (printers, camera's, flash drives, compatible routers, etc.). Include levels of compatibility so the reviewer can make an educated choice. This would provide the greatest assistance for those looking at alternatives...

We're working to add something like this to our linux.dell.com wiki. Click here to see what john_h has to say.




31 Comments »

Put Ubuntu on the list of operating systems when building a PC!

Linux, Sales Strategies, Desktops and Laptops submitted by samb0057 08/10/07 **UNDER REVIEW**

Ubuntu is hidden in a dark corner of the website. I work in IT support, and I have a client who was having virus problems a little while ago. I fixed the problem by installing Ubuntu on their PC. Very recently they called me asking for advice on a new computer, I told them about your new offer providing Ubuntu pre-installed on PCs and they wanted to purchase, but could not find the section on your site (this person is a very basic user, doesn't know what open-source means, probably didn't even see the open source link). There is no way they would have found your Ubuntu section on their own.

I urge you to offer Ubuntu as a choice of OSes in the system configuration wizard, the only way to really sell Ubuntu is to offer Ubuntu as a primary option, rather than a hidden alternative. I personally am looking to buy a new laptop, and you guys have always been my number 1 PC manufacturer (I don't think I've ever bought a new retail PC except from you guys), but I feel that your Ubuntu offerings are lacking. If you offered Ubuntu on some of the great deals you offer on your home page, I would be willing to pay just as much as I would for a Windows Vista system and I probably would have already ordered.







158 Comments »

Make Linux and no Operating system standard options on all future products

Operating Systems submitted by jervis961 08/17/07 **REVIEWED**

OK Dell you have committed to supplying Linux options in limited form. Since you have laid the groundwork already here is the next step. Every new product you release that needs an Operating system should have Linux and also no Operating System as an option in the configuration along side Windows. Since you have to write drivers and test compatability for Vista when making a new product just make it compatable with Linux at the same time. There will no longer be a need for a seperate sections for Linux or no Operating system since all of the products will have the option. this will help make your site easier to navigate for you customers. You can also create an ACCURATE help me choose section for the OS choices.





Check out what daniel_j has to say on the options we offer.





188 Comments »

There should be an option of having no trialware on all computers

Software submitted by jervis961 08/23/07 **REVIEWED**

Here is a news article about trialware and how Dell feels that regular customers want it but small business ones do. Do they not look at the ideas here?

"Not interested in all of the trial software that clutters up new PCs? You're not alone: According to Dell's recent research in both focus groups and broader surveys, small-business users overwhelmingly view trialware as an irritant, not a benefit. That research has led Dell to axe the extras from its new Vostro line of small-business desktop PCs and laptops. Eliminating demo applications is a major step for Dell, which has caught flack for the quantity of trialware on its consumer PCs. (One frustrated customer went so far as to develop a "Decrapifier" utility. The company says that consumers who buy PCs for personal use do express interest in preloaded trial software, but that small-business users have different needs. By eliminating the trialware from Vostro machines, Dell says it has cut the system setup time in half. For now, Dell is the only major PC manufacturer to ship small-business systems without preinstalled trialware as a standard practice. (Some competitors, such as HP, allow customers to choose a no-trialware configuration.)"


Dell offers a broad amount of software choice and minimal software shipped. Read jeremy_f's post on the options we give our customers





154 Comments »

Implemented: Ubuntu Dell is Le$$ Than Windows Dell

Linux submitted by thebittersea 05/05/07 **IMPLEMENTED**

see comment from Erik down below... [Dell's Pricing Team]

$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio

$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.






412 Comments »

No OS Preloaded

Linux, Operating Systems, Sales Strategies submitted by agreer 02/17/07 **PARTIALLY IMPLEMENTED**

I have a XP Pro retail copy, will soon buy retail vista, I also like Linux: Make WINDOWS-FREE, and OS-Free an option for more than just expensive business lines.


Dell has systems available that do not have an OS pre-loaded called N-Series line. You can check them out at www.dell.com/nseries.

460 Comments »