danzor

Nvidia Geforce 8800M, Nvidia Geforce 9600M GT ON XPS M1730 & XPS M1330, XPS 1530

XPS products, Laptops submitted by helmecj01 12/11/07

I would like to see the Nvidia Geforce 8800M and Nvidia Geforce 9600M GT ON XPS M1730 & XPS M1330,XPS 1530. 37 Comments »

Improve the DELL XPS 1530 this 2008 to attract more consumers that love DELL's Laptop

XPS products submitted by bryan14c 12/13/07

Well the specs of the currrent xps 1530 is quite good but it lacks something, DELL consider another option about the screen resolution and WLED and also it lacks 1 USB not like inspiron 1520 it has 4 USB ports i think you should put 4 USB Ports, also the Speakers i think you should put some nice speakers on it like HP done to their pavilion line maybe you should team up with BOSE or LOGITECH or CREATIVE , and also improve your touch sensitive media buttons and i have heard many complaints about the xps 1330 slot load optical drive ,well i don't know if this problem is with an 1530 also , I'm Planning to buy one but it seems that the DELL XPS 1530 right now has a lack of features but well over all its a Very Good Nice Design , and also make the DELL logo at the back of the screen Glow put some led lights on it so that there is kind of touch that you had an XPS laptop like the high end model that it has some lights on the Logo, and the aluminum brushed finish i think you must improve it might consider another material. i hope you should also consider the tuxedo black color to be a GLOSSY FINISH like the HP pavilion , but maintain the design with silver lines as well as it will be glossy also, well over all a Dell has a nice and a Very Good Product and i hope they will apply some of ideas i talk about , the last thing is that Please change the Color of the remote maybe design a remote that its only on a XPS line because the color is boring, well keep it up dell and i hope you will apply this on your DELL XPS 1530 this coming 2008 o hope there is an improvement 21 Comments »

XPS M1530 Resolution ??

XPS products, Laptops submitted by avnanda 11/27/07 **IMPLEMENTED**

SCREEN RESOLUTIONS for XPS Laptop Line

Why on God's green earth would Dell throw in such a cheapy LCD screen into the XPS 1530 ? I've been waiting for this laptop religously since it was 'announced', in the hope of a 1680x1050 screen, or at LEAST 1440x900. What is this, Dell ? Are you trying to scare away your customers with blocky icons and low resolutions ?

Ok, on a less rampaging note ..

Is there any possibility this might change in the future ? Would i be foolish to order immediately, only to see a couple of LCD options pop up over the next few days ?

We now offer 1440 x 900 and 1680 x 1050 panels as an option. Take a look at the Direct2Dell blog post on the idea.





36 Comments »

External graphics using PCI-E Cable

Accessories (Keyboards, etc.), Gaming, Laptops submitted by error 02/17/07

Make a laptop with integrated graphic card (for long battery life) and use pci-e cabling specification to connect external graphic card by cable (for ultimate gaming power)

http://www.pcisig.com/specifications/pciexpress/pcie_cabling1.0/

Imagine 12" notebook with power of external GF8800GTX :) 15 Comments »

15.4 size XPS system

XPS products, Laptops submitted by lilredfoxie 02/16/07 **IMPLEMENTED**

I think theyre needs to be another 15.4" size XPS system, currently the XPS lineup has no middle ground, theres either the m1210 which is too small, or the m1710 which is too large ( I dont count the m2010, since its not really a laptop, its more of its own hybrid desktop/laptop comptuer thing) use the e1505 chassis, give it the cool XPS lights, and a D-dock connectior below
Check out the Idea in Action post for details about our new 15in system.




44 Comments »

15" XPS Laptop

XPS products submitted by nosintake 02/21/07 **PARTIALLY IMPLEMENTED**

I think there should be a 15" XPS laptop. There are plenty of companies that have a 15" "gaming laptop". I think there should be a Dell XPS with a rotating camera, 1GB RAM, Blu-Ray player, and 80GB hard drive standard.


Check out our latest Idea in Action
29 Comments »

Design & Form Factor

Desktops and Laptops submitted by logi 02/16/07 **PARTIALLY IMPLEMENTED**

This forum is a great idea to get Dell back to #1.

What I like to see is new and innovative styling across the board on notebooks and desktops. Dell's product line looks 5yrs old and needs a total refresh.

As you can see Apple Inc. is winning conumers hearts because Apple owners are actually proud of displaying them in the living rooms instead of hiding them. Get rid of that XPS desktop design that thing is so ugly.. and come up with something consumers would be proud of displying in their media rooms.

Also I would like to see Dell create a sleak new design for a media center box so we can utilize vista home for the entertainment room and display it next to my audio and video units.

Thanks for listening Mr. Dell.



Hope_l talks about how passionate we are about design in this thread. To read more about how this idea is being put into action click here.

222 Comments »

More on Customer Service

Service and Support submitted by tleavit 07/02/07

One of the owners of my company wants a brand new 1530 Inspiron for home use primarily but with work included. He’s been waiting months for it since it has the 8 series GPU. This will be bought with the company account, heck, this will probably take us over the $500,000 in Dell purchases mark. So he goes and prices on up in a cart and sends it to me. I then send it to our rep. The person sitting in for our rep sends me the response back.

"I got the final word on the 1520 today - we cannot sell it or quote it through the business side. It's most comparible model is the Insp 6400 - would you like a quote on that one instead?"

This has been a problem before. Why can’t you sell me a laptop that we want? To me, this is a completely failure in customer service. Heck, all I want the guy to do is order it for us and slap it on our business account credit.

So the short gist is that you guys need to stop trying to force your business customers into buying only Latitude, Optiplex or Presision models period. 4 Comments »

Solid State Drive as option in Notebooks

Accessories (Keyboards, etc.), Laptops submitted by tablet205 03/28/07 **IMPLEMENTED**

Definition

A solid state drive is primarily a data storage device, for use in computing applications that traditionally use a hard disk drive.

A solid state drive is based on non-volatile memory instead of the spinning platter and mechanical-magnetic head found in a conventional hard disk drive. With no moving parts, a solid state drive eliminates seek time, latency and other electro-mechanical delays and failures associated with a conventional hard disk drive.

Advantages

* Faster startup - Since no spin-up required.
* Faster read time – In some cases, twice or more than that of the fastest hard drives.
* Low read and write latency (seek) time, hundreds of times faster than a mechanical disk.
* Faster boot and application launch time - Result of the faster read and especially seek time. But only if application already resides in flash and is more dependent on read speed than other issues, eg. OS bootup that detects devices will not be significantly sped up even with faster seeks & reads.
* Lower power consumption and heat production - no mechanical parts results in less power consumption.
* No noise - Lack of mechanical parts makes the SSD completely silent.
* Better mechanical reliability - Lack of mechanical parts results in less wear and tear. High level of ability to endure extreme shock, vibration and temperatures, which apply to laptops and other mobile devices, or when transported.
* Security - allowing a very quick "wipe" of all data stored.
* Deterministic performance - unlike mechanical hard drives, performance of SSDs is constant and deterministic across the entire storage. "Seek" time is constant, and performance does not deteriorate as the media fills up (See: Fragmentation).
* Lower weight and (depending upon type) size
* Faster than conventional disks on random I/O
Check out the Idea in Action on the SSD enhancements Dell is making.




49 Comments »

National Call Centers [and other Service Improvement Ideas]

Service and Support submitted by henrieb 02/17/07 **UNDER REVIEW**

As a corporate customer I like Dell's products and my USA customer support. I have read the web about all the people that have had problems with Dell customer service and mine and others are not isolated incidences. If you want people to be loyal take a hint from the corporate sales and give Home users even a little customer support. My corporate help does not read scripts, they have the power to take ownership and fix the problem. Granted I do buy Gold support. If Dell thinks it saves money for bad support; I have personally talked 20 or 30 people out of buying a Dell.

* Addition: After reading several of the comments on this topic it appears that what we really want is someone in customer support that will listen to us, and hopefully help us. Culture and language barriers just make this harder. Maybe a better way to track customer performance would be to find out if they really helped someone and not how fast they can end the call. Dell management needs to start taking ownership of this problem. Maybe Dell management needs to start calling Dell support with fake problems and see it the system they created can help them, it sure does not work for us. 644 Comments »

Make Prices Reasonable and Allow All Possible Configurations for All Dell Machines!

Advertising and Marketing, Sales Strategies, XPS products submitted by perfectcode 08/02/07

4 days ago the XPS 720 was around $2,900 dollars. Yesterday it was at $3,000 or so with the Sound Blaster® X-Fi™ XtremeGamer (D) Sound Card standard, but Dell changed the price of the 2GB Corsair Dominator ram to $270 instead of the $100 which it was at.

Now the price of the red (they added the black XPS 710 to the XPS 720 selection and you are extremely limited to the configurations of that one) XPS 720 is at $3,299 with the same features as when it was priced at!!! I was going to buy it 4 days ago but didnt have time due to one of my family members health issue and now this happens... great... as if things can't get any worse. =/

I also dislike how limited you are when customizing a Dell computer and how inflated the prices can be sometimes. They always start you (by default) with the lowest priced configuration and then everything else that can be added costs more money. Let's say there is a 320GB HDD at 10,000RPMs, well what if I want the 160GB because 320GB is too much? Let's say it starts me out with a Single Drive: 16X CD/DVD drive, well what if I want a Blu-ray or HD-DVD drive instead? There is no options for things like that. : (

Well that's just my two cents.

11 Comments »

Notebooks Headphone Jacks - 1 Front & 1 Side or Back

Inspiron products, XPS products submitted by jj1908 09/29/07

Since Inspirons/XPS have 2 headphone jacks at the front, why not relocate 1 jack to either side of back. There are those who prefer to use external speakers and it is awkward to have cable protruding & running below your hands

Let user have the option to use:
Front Headphone Jack - for ear/head phones
Side or Back Headphone Jack - for external speakers 1 Comment »

Quality Checks by Humans

Service and Support, Desktops and Laptops submitted by lambchops468 08/31/07

I ordered a Inspiron 1520 and I am fed up with the issues:

crashed hard drive (first 6 days) (I will forgive this one, happens on every manufacturer, its just luck)
vibrating optical drive (shakes entire notebook, abnormal, new one fixed it)
Grainy Screen
Headphone Noise
Casing Defect (bulge in case seam, can see inside notebook)

I think that dell should instute a quality check system on the computers they ship out. Not just tests that can be run on the computer automatically, but a actual person physically inspecting/testing the function of the notebook such as:
- Grainy Screen/backlight bleed (go get a HP laptop and see the difference, go to the store)
- Headphone Noise
- Casing Defects
- Optical Drives that make too much noise
- squeaky keys
- and other issues that cannot be detected by a hardware check running on a CPU

If you do not have the finances to create such a program, then you can add the service as part of the warranty, with a garuntee that the devices that are checked will not have problems on arrival. (So therefore the QC is optional)

This will actually make/save money because people like me won't have to send their laptops back and forth wasting your shipping money/technician fee replacing parts that would be replaced anyway at the quailty check program.

you could also send a special survey to early-adopters to identify the biggest problems in a new computer line and check those at quailty check, certifying those parts free of defects. 45 Comments »

HDMI, HDMI, by God almighty, HDMI

Accessories (Keyboards, etc.), Laptops submitted by benjesuit 09/25/07

HP has had it on their notebooks for 1 year now. Come on Dell! What's it going to take to put in an HDMI port? Most of the new LCD TV's today input HDMI.

And I'm surprised that the new XPS 1730 has no HDMI port. DVI is so yesterday and is not forward thinking at all.

Your next generation Montevina based models MUST have HDMI.

And yes, this is a dupe. A dupe of my own post even. But I want to buy a Dell. But without HDMI, it makes it difficult. 30 Comments »

Fix CPU Whine On Intel Systems

Accessories (Keyboards, etc.), Laptops submitted by codemonkeyx 08/08/07

This issue has been ignored by Dell, and other manufactures for far too long. I was hoping the issue had been addressed with the new M1330 laptop I just bought, but it has not.

When the CPU enters low power mode it makes a whining sound all the time. It's quite bad, and has been reported all over the web by thousands of users.

Dell needs to sit down with Intel, and figure out what is going on and stop ignoring the problem. 80 Comments »

BLACK backlit keyboard for Dell XPS M1730

Accessories (Keyboards, etc.), XPS products submitted by lorax1284 08/31/07

I know there are threads asking for Backlit keyboards: many of them merged into one.

Dell is introducing a backlit keyboard in the XPS M1730. Super.

But it's white-ish colour contrasts badly with the case.

Other comments about how "fugly" the XPS M1730 have been mitigated by the appearance of better photos (mostly with the screen / lid closed!) so maybe the outside of the M1730 case will be just fine... but that white backlit keyboard is a non-starter: opening the lid for the first time will be like seeing a beautiful stone along the forest trail, only when you pick it up, underneath is gross things crawling over other grosser things.

Consider this a backpedal from my "I'll wait for the XPS redesign" idea, cuz it's starting to look like I really only have to wait for Dell to source a black backlit keyboard. 5 Comments »

Michael Dell, shut down Dell and give money back to shareholders...

Dell submitted by mugunth 10/29/07

If Dell does not like(or know) to innovate..., atleast copy Apple... Build an iMac.
A desktop PC that is clutter-free, cable-free, wifi enabled, built in webcam, slot loading dual layer dvd drive and mainly, no trialware/malware or junkware...
If you can't... Michael Dell, shut down Dell and give money back to shareholders...
Ten years has changed a lot...
http://www.news.com/Dell-Apple-should-close-shop/2100-1001_3-203937.html
If you can't compete with a company that you would have shut it down..., accept your defeat... or build us a iMac... with either Windows Vista or Ubuntu...

NOW!!! NOW!!!! 35 Comments »

Have Firefox pre-installed as default browser

Software submitted by robinjfisher 02/19/07 **REVIEWED**

Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.





775 Comments »

Include cleaning and screen protection cloth with laptops

Monitors and Displays, Laptops submitted by jkeating 11/02/07

A nice dell branded cleaning cloth should be included with new laptops. This cloth would be used to clean the laptop sceens as well as lay on top of the keyboard when the laptop is closed to protect the screen from keyboard imprints. If a cloth is included it is far more likely that this cloth would be used to clean rather than some other cleaning device which may damage a user's screen. 10 Comments »

Dell should remain politically neutral

Dell submitted by sugarbear 10/26/07

While it is advantageous to host the poiticians for the Presidency. I believe Dell should remain politically neutral. 7 Comments »