cubico69

Built-in camera in notebook lid

Accessories (Keyboards, etc.), Laptops submitted by filipzahradnik 05/06/07

I'd love to see a small camera built into the lid of the notebook - just above the display. Some notebooks (like Asus) already have it and it works great for video calling. This would save people having to lug a web cam around... 4 Comments »

AND THIS...MAKE IT!

New Product Ideas, Laptops submitted by badblood 05/17/07

22 Comments »

More Laptop LCD Options

Monitors and Displays, Laptops submitted by migizi 05/14/07

WXGA, SXGA+, WSXGA, WSXGA+, WUXGA, etc... What happened to the options? I want to be able to choose the resolution my laptop can support. 3 Comments »

Help create Open Source drivers - employ or hire a few developers

Linux, Operating Systems submitted by tingo 02/21/07

The Open Source market is growing - fast.
Dell should invest a small amount in this, in order to gain a huge market share and sales.
Employ or hire a few Open Source developers to create drivers for your products (for Open source operating systems).
Make sure that
- you support as many of the Open Source OS's as you can (Linux, *BSD, others)
- the drivers are completely open sourced (no binary blobs)
- that you take a long time view on this and support the drivers for as many years as you can
- you create open source drivers for ALL new products
- there are no strings attached to the use or further development of those drivers (ie. use an acceptable FOSS license)

This idea is completely free - the first company to use it wins. 15 Comments »

PCs With Embedded Internet Capability

Broadband and Mobility submitted by bogdano2 05/18/07

When my hard drive crashed my Dell was unusable for days while I awaited replacement.

I kept thinking that if only I could just browse the Internet from my machine, I wouldn't feel so trapped.

I have seen many devices with embeded Internet capability including phones; adding this baseline functionality is certainly within Dell's capabilities...

We would never accept a cell phone that occasionally did not boot; in fact all PCs could provide baseline Internet Phone (VOIP) capability and notebooks could provide baseline cell phone capability; all available without a wokring hard drive!

Benefits to all of us include:
- No media to carry EVER!
- Perpetually useful device (as opposed to the doorstop a PC becomes when you cant boot to the traditionally installed OS's).
- A hybrid device that could be used as a phone, media player, or any service that all cell phone companies already provide.
- A truly serviceable device that Dell could fix remotely without making me part of the troubleshooting process !!!!!!!!!!!!!

Also, I think I could have had better luck with my Dell technician as I went through the troubleshooting process if I had had Internet capability. After all, only my hard drive had failed, my network card, video, etc. were still functional.

I won't go into the OS re-install hell that I had to go through after the replacement drive arrived but again, with embedded Internet access, I think much could be done by Dell to improve even this aspect... 46 Comments »

A Site for the Computer Literate, and a Site for the Computer Illiterate

Dell Web Site submitted by hotuan87 05/18/07

The way the ordering interface is now, it's easy to confuse the computer illiterate with the glut of computer lingo out there (How many market brands has Intel released over the past 2 years!?), but also, you can annoy the computer literate by not giving enough detailed information.

It's hard to straddle the middle road...

The ordering pages should adjust to the type of customer.

If the customer is not well versed in computer lingo, you should give them a very simplified ordering interface designed to cut the excess and tell simply what they need (i.e. do what Apple does).

If the customer is computer literate, then give them a sophisticated ordering interface that gives them all the information and specific options they want and desire in all its gory detail. 1 Comment »

Simplifying Service Tags

Service and Support submitted by luc_lamothe 05/15/07

Making Service Tags with bigger font and easier to read. Been hearing a lot of customers saying "Not sure if that's an 8 or a B or a 0 or an O"

Some of them wearing glasses also have trouble just reading the service tag at all.

The location is also sometimes hard to get to. The service tag should be located in the front of the computer to make it easier to locate and read. Some customers have their computer put away in a desk or hidden under a table. 4 Comments »

light up keyboards

Dell submitted by theonlyho 05/13/07

Maybe I'm not up to date, but since Apple has lighted up keyboards, it'd be awesome if laptops have lighted up keyboards also. It might be out on Dell now or not, lighted up keyboards are handy either way. 5 Comments »

Interchangable battery, DVD, HDD, or FDD in the same slot.

Accessories (Keyboards, etc.), Laptop Power submitted by chewd 05/18/07

Have a look at the old compaq LTE series of laptops. They had a battery in the back, and on either side a slot about the size of a slimline optical drive in which you could put either a slimline drive, a floppy drive, a hard drive, or (with a special adapter) another battery.

This layout gave you extreme flexibility. You could put a hard disk in each side, and in addition to the integrated drive youd have 3 hard disks. Or you could have 2 hdds & 1 cdrom. Or no cdrom & 3 batteries.... a floppy in one side a cdrom in the other, 2 cdrom drives, the combinations are limitless (well not really, but you get my drift)

This would give users the ability to reconfigure their machine to fit their needs in minutes.

Additionally, you could have an option to get a port replicator with 1 or more of these same slots, so you could put the dvd drive in the port replicator most of the time,or pull it out & put it in the machine itself if you think youll need it on the road. 5 Comments »

remove mcafee 30 days trial software

Software submitted by robertobiggio 05/03/07

its a pain to remove mcafee, u have to go into msconfig to remove this antivirus.

to much trouble, pls, who wants mcafee,
consumer is more important than a little software bundle fees, isnt it? 4 Comments »

Remove: "Dell recommends Windows Vista™..." from any publication

Advertising and Marketing submitted by tho.meier 02/21/07

It would be nice to see advertising without any Micro$oft, from Dell. I think there is enough advertising for MS from MS it self.

Somthing linke: "Dell supports muli-OS" would look good! Od: "Dell gives you the real choice" 61 Comments »

Work with gaming companies to promote Linux gaming

Gaming, Linux submitted by homerhomer 05/07/07

Dell is an huge step for Linux and they have a huge voice for the computer community . I would love to see Dell talking to gaming companies on bringing there products to Linux.

One way I could see this would be to bundle a game like Quake 4. 11 Comments »

Use NERO as your pre-installed Burning software instead of Roxio

Software submitted by cashcar1979 05/14/07

Roxio seems to drain many resources and is not as robust a software as Nero. Or at least give customers the choice of getting Nero installed instead of Roxio. 2 Comments »

Apply an Energy Star Rating System to your Products

Environment submitted by badblood 05/18/07

Everyone has a role to play in protecting the environment. Choosing an energy efficient appliance is one way to do this while saving money. Apply a star rating for all your products, which rates their energy consumption and ability to be recycled.



9 Comments »

Show the Vista performance rating during system configuration.

Dell Web Site submitted by jervis961 02/17/07 **UNDER REVIEW**

People may not realize that Vista gives your computer a performance rating based on several factors (processor, RAM, hard drive and video card).
Dell should show the performance rating on the side as you build your computer and update it as you go along changing the configuation. This should give people a guage as to if an upgrade will really improve your overall performance and also what kinds of games and programs your new computer will be capable of.

Add some colors!

Accessories (Keyboards, etc.), Desktops and Laptops submitted by bajtalan.hunor 02/24/07 **PARTIALLY IMPLEMENTED**

In my opinion nowadays colors like gray or black are getting too old. Why Dell does not follow other companies like Sony or Apple or the tiny Flybook. People like colors because it expresses their personality, not everybody is a businessman or businesswoman, we like colors. For example white is getting more and more popular but there are other trendy colors out there.

So PLEASE ADD SOME COLOR TO YOUR NOTEBOOK AND DESKTOP LINES and make them look like jewelry and not like a piece of plastic, do some cool design.

We like to show a laptop to which people say WOW. So the "WOW STARTS NOW"!



The new Inspiron and XPS notebooks do come in colors now, but stay tuned for more ways to customize the look of your PC.

21 Comments »

Hello Again - Dedicated Teams

Service and Support submitted by dell_admin1 05/18/07

Dell wants your feedback on the following idea intended to improve customer service and support:

We're considering a dedicated team approach for customer service, where a customer would interact with the same people whenever they need customer care or technical support.

UPDATE (May 18 at 8pm Central):
A number of people are asking for more information about this idea so they can comment. However, this idea is not a defined “offer” at this point, so many details have not yet been determined. That’s why we want your feedback! Others have asked if this idea would cost extra or not… in this case, that has not yet been determined and we’re hoping to use your comments to help define the answer. 84 Comments »

Advertise Graphics RAM correctly

Advertising and Marketing submitted by joffe100 04/20/07 **UNDER REVIEW**

When we say we want to buy a 512Mb graphics card we really do want a 512Mb graphics card - not 512Mb with 256mb physical memory with 256mb shared! This is really BAD and misleading advertising - you do not see other RAM memory being sold 1Gb (512Mb physical, 512Mb shared!)

Should read: 512Mb physical memory and it actually be 512Mb physical memory

NOT: 512Mb** and then some tiny asterixed disclaimer on a linked page that points out that the 512Mb is some funky combination of 3Mb physical and the rest being pulled from virtual memory - this kills many graphic intense apps and games...

suprised no-one has sued over this? Not sure many buyers are even aware....





64 Comments »

Fully Upgradeable Laptop

Laptops submitted by badblood 05/19/07

Produce a Laptop where everything can be upgraded. Asus is doing it - and here it is:



You name it: Processor, LCD, hard drive, memory, graphics card, optical drive -- take the old one out and put a new component it, all within minutes. The notebook is designed around the core principle of it being easy to upgrade.

Maybe you already have a flexible computer like this one? 9 Comments »

I am not an idiot!

Service and Support submitted by zmaz 05/06/07

I'm not an idiot, so don't treat me like one! When I call the customer support hotline, I'm tired of being told to "click twice on the that looks like the world behind a brick wall" or something like that. Customer service reps should be able to recognize that if I'm asking, say, what port I need to open to do X or Y, or something of the like, I'm probably not a user who doesn't know how to turn the computer on. Instead, how about "You need to open port *number* UDP and port *number* TCP. Do you know how to do that?

Being told to first turn on my computer, then login is annoying, time-wasting, and is offensive to me, that I'm being treated like an idiot. 14 Comments »