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New Dell Retail Store! Death to Mall Kiosks!

Advertising and Marketing, Sales Strategies submitted by evilspell 02/16/07

Dell should open a retail store very similar to the Apple store. I know that they have small kiosks inside malls that they try to sell Plasma TV's and a couple laptops next to a guy selling knock off sunglasses and verizon cell phone sales sharks! Very unprofessional. Open a classy Dell Store and offer Tech support right in the store just like the Genius Bar in the Apple Store. 144 Comments »

Solarized Dell - Take 30% off price for residental or business?

Environment submitted by innovationwiz.com 05/02/07

Seems simple! Dell writes code to interface & allow any Dell PC to be able to track the sun's path, for a simple, single or multiple SOLAR PANEL ARRAY.
Example: A Dell PC would be designed to track and monitor both its own power system (with the power coming from an external solar panel ) but, also be capable of tracking the sun's path when plugged into numerous 'solar panel controllers' now marketed for home and business solar systems.

Residential and Business SOLAR TAX CREDITS now exist at least till the end of 2007 for installed solar energy systems. Up to $2000 tax credit on Solar systems for residential, unlimited amount of tax credit for Business solar expense, at 30% of costs.
Example: Buy a solar panel(s) + buy a Dell computer that newly tracks and controls the energy output and solar power management of the solar panel for light(s) and/or the power of your Dell PC in your residence.

Dell would sell more systems - users might get the big tax break on a Dell system - and the world becomes much greener.

A DELL PC MIGHT BE THE BEST SOLAR MONITORING, TRACKING, and POWER MANAGEMENT CONTROLLER IN EXISTENCE WITH THE RIGHT INTERFACE AND SOFTWARE! 4 Comments »

Ditch the Home/Small Business/Enterprise trichotomy

Sales Strategies, Small Business, Laptops submitted by majid 02/17/07

What products I am interested in do not correlate with myself or my company size. It used to be that high-end thin-and-light laptops would not be available in the Home segment, only the Enterprise segment. I'm sorry, just because I am a small-business owner or a home user does not mean I am ready to settle for inferior options deemed "good enough" by the powers that be.

This whole notion of three segments is a relic of a company-centric rather than customer centric marketing culture. 9 Comments »

Show the Vista performance rating during system configuration.

Dell Web Site submitted by jervis961 02/17/07 **UNDER REVIEW**

People may not realize that Vista gives your computer a performance rating based on several factors (processor, RAM, hard drive and video card).
Dell should show the performance rating on the side as you build your computer and update it as you go along changing the configuation. This should give people a guage as to if an upgrade will really improve your overall performance and also what kinds of games and programs your new computer will be capable of.

No Extra Software Option

Software submitted by ootleman 02/16/07 **PARTIALLY IMPLEMENTED**

Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.


Check out jeremy_f's update on our current software options.


591 Comments »

Don't make us choose between business and consumer

Dell Web Site submitted by prognatus 05/02/07

Browsing PCs on dell.com could be much easier. Why differentiate between private consumers and businesses? Today a customer have to first choose between Home & Home Office, Small Business, Medium and Large Business, Government and Education.

Why can't ordinary consumers buy servers or Latitude notebooks? Yes, I know we can, but then we have to browse several pages to another section of the web site. This is not very user friendly!

Instead, why not tag the different products with a color recommendation - GREEN for home users, BLUE for businesses, BLACK for gamers & enthusiasts, RED for government & Education, etc. - but list them at the same page! Let us browse all desktops in one operation, all notebooks together, and so on. 5 Comments »