Inspiron Notebooks with option of transreflective LCD (sunlight/high ambient light readable)
Inspiron products, Monitors and Displays, Laptops submitted by benjesuit
06/21/07
Cell phones, PDA's, Automotive GPS units have them. The time has come that at least a one of your notebooks should have them as an option.
With the near ubiquity of Wifi in metropolitan areas as well as in many park areas...
Not to mention 3G and CDMA EVDO wireless celluar broadband...
The places where a notebook can be used and stay connected to the net or VPN are near limitless.
Business lunch done al fresco. Lunch on the lawn of central park while writing. Sitting out on your deck while watching the markets. Whatever one uses their computer for, it can now be done in the open air.*
Example of Dell's ATG Latitude w transreflective screen versus an IBM w/o
* notebooks should not be used at the beach due to salt air corrosion. They should also not be used in rainy conditions. And certainly shouldn't be used while lounge wading in a pool or Jacuzzi.
2320
Dell - You did announce how many copies of Vista sold; and the percentage of Home Machines shipped with Vista - Do the same for Ubuntu
Dell, Linux, Operating Systems submitted by jmxz
07/06/07
Apparently someone from Dell apparently mistakenly responded to an IdeaStorm Idea by stating that Dell does not announce sales figures broken down by OS, and that's why they can't give out Ubuntu sales figures.
That's clearly false, because Dell does announce such numbers widely.
For example, after the Vista launch, Dell announced:
http://blogs.zdnet.com/microsoft/?p=226
Dell Computer began taking orders for Windows Vista systems this weekend. The first reports are in....according to CEO Kevin Rollins —
* 100 percent of its new consumer orders were for Vista machines
* Dell sold "tens of thousands of copies" of Vista out of the chute
So some Ideas: A. When Dell admins on IdeaStorm explain their actions or inactions as coming from some Dell policy - they should check if it's true first. B. How about announcing the Ubuntu figures in the exact same way you announced the Vista figures In particular: * What percent of new consumer orders are for Vista vs XP vs Ubuntu vs NoOS during the week following the Ubuntu launch. * What order of magnitude of Ubuntu systems did Dell launch. Both figures were announced for the Vista Launch. Why are you not announcing the same information after the Ubuntu launch? Fear of offending your masters?
330
Linux Laptops with the Cost-Effective AMD Processors
Linux, Sales Strategies, Laptops submitted by lamar_air
06/18/07
Linux supporters are often attracted to linux OS distros for a number of reasons but some of the more popular are its open source licensing agreement, stability, and cost. There is also often a focus on supporting a company who is not a market dominator and growing support towards the rivalries. For the hardware side of your linux laptop the AMD processor can often offer the same performances as the Dell dominating Intel but at a lower cost.
An Ubuntu-AMD laptop could be a popular request.
Software Engineer - Canada
1880
Use OLEDs in Dell monitors
Monitors and Displays submitted by doomlord52
07/04/07
OLEDs are much more effieient, brighter, offer higher contrast ratio's AND are much smaller. for example, SONY is currently developing a 27" HD TV with OLED technology. It has a contrast ratio of 1 million to 1, and has a response time of 0.01 MILLISECONDS. Samsung is making an 80" HD TV that is less than 2cm thick. There IS a computer monitor 19" thats only 2.1mm thick. With that kind of tech, you could make a laptop a lot thinner. OLEDs are also much more energy efficient efficient, and can save up to 30% more energy than an LCD of the same size. You can also BEND OLED monitors, because the screen is like a film.
This picture will give you an idea of the flexablility and size of OLED screens.
http://media.teamxbox.com/dailyposts/hardware/display/oled_01.jpg< just Copy paste the link into another tab)
990
Ubuntu/Vista Laptop w/embedded webcam
Accessories (Keyboards, etc.), Linux, Laptops submitted by eode
07/04/07
I don't know if Dell's doing the embedded webcam thing yet, but if they are, it's not available for the Ubuntu laptops (that I've seen). It's a great feature for *any* laptop, whatever the OS. ..but I definitely want both Ubuntu and webcam on my laptop, and system76 provides those -- but I also want to support Dell and their move to support Ubuntu just as much!
..for now, this just delays my laptop purchase, in hopes that Dell's going to put out a laptop with an embedded webcam + Ubuntu..
p.s..
..if this were a congressional bill, it would also include:
Ubuntu Stickers
Stickers Don't Leave Sticky Goo
Charitable Reuse of Old Computers
..however, since this is not a congressional bill and doesn't include subsections that are potentially completely unrelated to the main heading, the above three articles are instead merely referenced and advocated here. :-)
840
Ubuntu PCs need more video card options
Accessories (Keyboards, etc.), Linux, Desktops and Laptops submitted by nkmhutirv
06/13/07
Dell desktops and notebooks preloaded with Ubuntu should have more video cards to choose from!
I do not know how Nvidia 7300LE compares to other video cards, but I do not belive TurboCache is suitable even for the most casual gaming.TurboCache's memory sharing technology is just not suitable. Yes, I do play 3d accelerated games from time to time on Ubuntu! You could offer some Nvidia 7600, 7800 or some other medium range video card. Nothing fancy, just something to allow some 3d effects.
Even Dell PCs preloaded with FreeDos have 2 video cards to choose from:
128MB ATI Radeon X1300 [Included in Price]
256MB ATI Radeon X1300 Pro [add $50 or $2/month1]
With Ubuntu PCs you have to choose between a range of just one video card:
correction: you have 2 options:
Intel® Graphics Media Accelerator 950 [Included in Price]
256MB nVidia Geforce 7300LE TurboCache [add $50 or $2/month1]
But what's the difference between them? I want to play games 1-2 years old. I do not belive this will be posible with this kind of cards.
You could say Dell does not address gamers, but Dell's Windows based PCs have a lot more advanced video cards: "Stunning 3D graphics performance with the latest single and dual graphics cards in the market available". Unfortunately such advanced graphics is available only to Vista users, not even XP buyers!
Have you seen the noise (fuzz, amazement) 3d effects in Ubuntu have generated? You see, Ubuntu users appreciate 3d acceleration in Linux. Don't restrict them to just integrated graphics and TurboCache!
2700
No Extra Software Option
Software submitted by ootleman
02/16/07 **PARTIALLY IMPLEMENTED**
Would love the ability to have a clean Vista install. No AOL software, no earthlink software, no google software - just a clean, original OS.
Check out jeremy_f's update on our current software options.
120054
6 major issues to be fixed by Dell
Dell, Sales Strategies, Service and Support submitted by jervis961
02/17/07
Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again.
1. Customer support needs to be in well spoken English and with employees who are allowed to do more than just read from a script. If they are speaking with a computer savvy customer the rep should be allowed to deviate from the script as long as they don't go outside the relm of normal policy.
2. Better options: Other companies offer high end components in small computers but Dell only supplies intel video processors in its 14" laptop. Dell needs to allow customers to get the size computer they need but with options from low cost through the high end so they can get a computer that is "Purely you".
3. Less forced options: I hate that I am paying for and XPS with internet security when I don't need it because I already have a subsciption that will transfer over or AOL is installed when I know I don't need it. They need to add an option of none of the above to all the added software sections.
4. Better pricing: Why is it over $200 to upgrade from 1 GB of 533 MHZ ram to 2 GB of 677 MHZ RAM? I can go to Crucial.com and get the 2GB 677MHZ kit for under $200. Upgrading with Dell after you own is even worse at over $300 this is crazy.
5. Custom Dell website: Customers want to feel special why not make a MYDELL website that when you log in you get a site designed the way you want it. If you aren't interested in the small business site it gets removed, you don't like to go thru the accessories sections when customizing a system so you don't see that section. Click on customer support and a list of your computer pops up asking which one you need help with and only shows the options for that system.
6. Customer loyalty rewards: I have bought 6 Dell systems over the last few years, why can't I get better customer service or pricing due to my loyalty to the company?
6895
Make your legal team restrain themselves when they're trying to silence bloggers who are trying to help people buy from Dell.
Dell, Dell Community submitted by jmxz
06/15/07 **IMPLEMENTED**
Yesterday Dell sent the following letter to a blog that was giving advice on how to better order from the confusing Dell web site (like clarifying pros and cons of when you should go to the Small Business vs Home Office sections; and when you might do even better going to a Dell Kiosk- which Dell's own web site never makes clear). Rather than a take down notice from Legal, a polite email from Marketing with corrections to the inaccurate parts and specific requests to remove the confidential information would have been:
Better for the Blogger - because he wouldn't feel threatened.
Better for Dell - because the article never would have been so widely publicized (I learned of it only because of the takedown notice).
Better for Dell Customers - because the rest of the non-confidential information in the article could still help them.
- - - - - - - - - -
from Tracy Holland
to ben@consumerist.com
date Jun 14, 2007 4:39 PM
subject Posting by former Dell employee
Dear Ben,
Please remove the posting located at the following
http://consumerist.com/consumer/insiders/22-confessions-of-a-former-dell-sale...< contains information that is confidential and proprietary to Dell.
While not all aspects of the entry are accurate, ostensibly an ex-employee posted Dell's confidential information in violation of his or her employment agreement and confidentiality obligations (which prohibit the disclosure of such information both during and after the period of employment).
We would appreciate your prompt attention to this matter. Please confirm that the posting has been removed by the end of the day tomorrow.
Thank you, and please give me a call if you would like to discuss further.
Tracy Holland
Tracy J. Holland
Counsel
Dell Inc.
- - - - - - - - - -
While some of the information wasn't correct; the blogger has been continually updating the article fixing inaccuracies as they're pointed out to him. Your legal team also referred to "confidential information" but never specified what was the offending confidential information that should be removed. It's a bit hard to guess what parts of that posting might have been considered confidential; because it seems like just about all the info in the article can be found (just with difficulty) browsing the Dell web site and Kiosks.
Ideas for your legal team:
* For the case of this article - point out the "confidential" information (if there really is any) and I'm confident the blogger will remove that confidential information while keeping the rest of the helpful advice (which helps your customers buy Dells) up there.
* In general - try to restrain yourselves from legal threats on Bloggers. It would probably have been nicer if someone from Dell Marketing asked the person to correct things; and the whole thing would have probably gone away quietly -- instead of being very visible on many high profile places on the internet and on mailing lists now.
We hold ourselves at Dell and all our employees to high ethical standards and believe ex-employees have an obligation to uphold those standards. We live and learn in this new world of blogs and appreciate your suggestion.
3810
Provide Linux Drivers for all your Hardware
Linux submitted by gergnz
02/19/07 **IN PROGRESS**
I don't care whether the OS is pre-installed or not, I want all the hardware to be totally supported in the Linux kernel without in mucking around. I currently have a Dell M1210 and I wish the modem would work, just in case I need it. The web cam would work, just in case I need it. At least the Intel wireless card is totally supported. Thanks Intel!!
Drivers are available for Linux to make some but not all hardware work. We continue to work with our partners to provide for better hardware support. See more specifics from john_h.
82087
Visible Link to IdeaStorm on main Dell site
Advertising and Marketing, Dell Web Site, IdeaStorm submitted by ipaw
07/01/07 **PARTIALLY IMPLEMENTED**
IdeaStorm should have a visible link and explanation on the main Dell site as well as a Desktop shortcut on all new installations.
I've been a Dell customer since my XPS-500 back in the mid 90's and I only just found out about IdeaStorm through a PodCast.
If people know they can have a voice and make a difference, they'll use it.
Thanks
This idea has been partially implemented, as our new home page now has a prominent link to "Dell Community" - within that page are links to IdeaStorm and our other community properties, including Dell Community Forums, Direct2Dell, StudioDell, etc. Thanks for the idea!!!
9230
Have Firefox pre-installed as default browser
Software submitted by robinjfisher
02/19/07 **REVIEWED**
Does what it says on the tin! Most people only use IE because they aren't aware of other browsers - they think Internet Explorer is the Internet! What would really drive take up of alternative browsers is if Firefox was pre-installed as the default browser so that when people look for the "Internet" in Windows, they are using FF.
Firefox advocates at Dell have initiated discussions and driven action around exploring alternative internet browsers and experiences. As you can tell from our response to the Linux community, open source continues to be a part of our conversations about new products and services.
115743
Always include all software and driver reinstallation discs for free (or at least let us get the option to)... don't make us pay extra
Software submitted by winoffice
05/01/07 **IMPLEMENTED**
Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...!
No Discs Included (Included In Price)
All Discs Included (this means everything -- all software discs -- OS/Security software/etc., and all driver discs -- this means Windows or Linux drivers or both, whatever applies -- add $0)
Other options (OS disc only, all software discs only, driver discs only, etc. -- add $0)
For some computers, Dell does not include the reinstallation discs. Even if Dell offers them, Dell charges extra for us to get them. In fact, the only time I seen reinstallation discs being offered without charge were for Dell XPS desktops with the flashy lights -- that is, the Dell XPS 600, 700, and 710 systems, for those ware the only systems to offer operating system options like "Microsoft Windows XP Media Center WITH REINSTALLATION CD".
Also, most of the time when software reinstallation discs are not included, driver reinstallation discs (such as XPS flashy lights, as well as printers and monitors) are not included either. Therefore, don't just include the software reinstallation discs -- include as well the Windows/Linux drivers for the hardware (depending on the OS purchased with the computer, if any, which in turn depends on the user's preferences).
Besides, Microsoft as well as ALL software companies include the discs when you get the software seperately, so why can't Dell do the same when the software is preinstalled...?
Customers no longer have to pay extra for re-installation media.
21470
Recycle & refurbish old Dell PCs back to Dell for 10% discount
Environment submitted by reg
05/18/07
Recycle your old Dell back to Dell for a 10% discount on new equipment. Dell can then secure overwrite erase the hard drive, install Ubuntu + hardware drivers, then donate the hardware to unemployment, food stamp, and welfare offices Nationwide. The social services offices then can pass out the refurbished used equipment to its clients, and Dell can be given BIG tax breaks by the State and Federal Systems.
1. Recycle - Turn it in, don't landfill it.
2. Reuse - There is still life left in that old hardware
3. Reduce - Buy new electronics less often, get 5 years use out of every PC.
4. Refuse - wasteful spending, wasteful practices & wasteful companies.
5. Refute - Once wasteful practices or procedures are identified, correct the problem with Action!
12520
Implemented: Ubuntu Dell is Le$$ Than Windows Dell
Linux submitted by thebittersea
05/05/07 **IMPLEMENTED**
see comment from Erik down below... [Dell's Pricing Team]
$774 Inspiron 1420 (Ubuntu)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Ubuntu version 7.04
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD Burner/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
Integrated High Definition Audio
$824 Inspiron 1420 (Vista)
Intel® Core™ 2 Duo T5250 (1.5GHz/667Mhz FSB/2MB cache)
Genuine Windows® Vista Home Basic Edition
Anti-glare, widescreen 14.1 inch display (1280x800)
Intel Graphics Media Accelerator X3100
1GB Shared Dual Channel DDR2 at 667MHz
80GB SATA Hard Drive (5400RPM)
24X CD writer/DVD Combo Drive
Intel® 3945 802.11a/g Mini-card
56Whr Lithium Ion Battery (6 cell)
Integrated High Definition Audio
The difference in promotion pricing was due to an error on the site, which has been fixed.
33100
Same discounts available on Ubuntu and Windows
Linux, Operating Systems, Sales Strategies submitted by jonsmirl
06/12/07 **PARTIALLY IMPLEMENTED**
I'm ordering a Vista XPS 410 right now. I wanted a Ubuntu one but I'm going to throw away yet another copy of Windows. The Vista XPS 410 has $200 off today and free ship for a total of $869. The identical Ubuntu machine is $1019 plus $29.99 shipping. So today Ubuntu costs $170 more than Windows instead of $50 less. Why can't I have the same discounts on the Ubuntu machine?
15640
 track my votes
|
|
jackie_c
kara_k
dawn_l