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737

Trickin' Out Your Dell

Dell Community, Dell Web Site, Desktops and Laptops submitted by john_saddington 02/17/07

Dell should provide ways to "trick out" your dell, or provide support for those who are interested.

For example, say a consumer of your XPS Desktop line wants to add cool looking LED lighting systems inside and outside of their box. Providing "support" for that (either using social media, like forums where other customers could help each other, or "official" support) would be nice.

Also, possibly providing places on a gaming system that allow "expandability" beyond just the usual memory upgrade... like addition of a cool attachment for headsets... microphones, mice, keyboard, whatever... or, creating "aftermarket" parts, like changing out the chassis or something. Just like a car! 16 Comments »

1478

Promote IdeaStorm/Dell Blog/Studio Dell on homepage!

Dell Community, IdeaStorm submitted by explorer5 02/18/07 **PARTIALLY IMPLEMENTED**

Dell should put links (or even those nice looking graphics at the top of all the ideastorm webpages) on the homepage, or even on most pages within the dell.com site.

Show people that Dell Cares, and is trying to make changes based on peoples comments, complaints and experiences!

The average user will never hear about ideastorm via an rss feed (which is where i found it) nor will they come across the dell blog since it is not promoted within dell.com (who is going to go to "about dell" and expect it to be there?)

Dell is doing a GREAT job of trying to get customer's suggestions, comments, complaints, and i feel that they really will put those comments into consideration for future products, improvments, etc... Why not promote it more?!


We do now have link on Ideastorm to the other sites and at www.dell.com, bottom of page "about dell" takes you to the front of the corporate information page where "Dell Communities" are featured. You can go here: www.dell.com/conversations.
3 Comments »

12547

The Clutter Is Forming: We Need A Moderator

Dell Community, IdeaStorm submitted by googideas 02/17/07 **IMPLEMENTED**

Approximately 48 hours into its life, and Ideastorm is filling up with repetition and senseless comments. Since moderation cannot be exercised by the participants a moderator a la Dell Employee must put up her hand. Or his hand. We aren't picky!

One: Repeating the same ideas from earlier posts is a pain to the reader and a waste of space and time. These should be removed.

Two: Suggestions which are without applicability to the issues at hand should be removed: one post states that "Dell should set up Dell Pay to compete with Paypal." Sigh. Why?

For what unique purpose? Dell's business is not online payments, in the same way Apple's is not selling music (they sell music at a loss to sell iPods at a gain). There is no benefit to Dell and it meets no need.

Since this format is experimental and fully funded by Dell, I encourage Dell to cut the wheat from the chafe and remove as much as they see fit. For all of the "I have rights" and "freedom of speech" advocates, you don't. This is a place where the good keep going and the bad go out.

The less posts the better. It provides Dell what they want: the opportunity to test strong ideas properly. Without the removal of clutter, the good ideas will by dint of the time they are posted (e.g. 3am) and the increasing volume of posts, inevitably suffer at times the forest's size despite the grandeur of the tree in question.

I may be going against the grain of popular opinion, but you add your vote to this post if you believe in the goal of this site, and not the freedom it offers to utter the first inane thing which comes to mind.
jackie_c is IdeaStorm's moderator. Also, for any mod updates, check out the talk with the moderator blog at the top of the page.




144 Comments »



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