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Design a UMPC to counter HP's mini-note 2133

New Product Ideas, Laptops submitted by okroger104 Mar 27

8.9" LCD w 1366x768 resolution.

Up to 2GB ram
Intel silverthorne or VIA Isaiah processor
Choice of Vista or Linux.
USB port(s)
Multi card reader port.
7200RPM HD or SSD
Gigabit Ethernet
Wifi - N
Bluetooth
Graphics solution that can handle Vista's Aero. 228 Comments »

xp operating system offered on all products

Operating Systems, Desktops and Laptops submitted by winekfam Apr 24

I would like to have the option to buy windows xp on the xps 1530. We have vista on two computers and donot like the system. 4 Comments »

Offer machine specific XP drivers.

Accessories (Keyboards, etc.), Operating Systems submitted by jtellis Apr 28

I recently bought a refurb 1721. Because of development work I'm doing I need to be running XP Pro. I understand that this machine is designed to work with Vista, but apparently your tech guys are telling people that the drivers don't even exist for XP - which they do.

Given that you are now offering XP as an option on equivalent machines, could you post a machine specific driver package for those of us who would like to switch to XP? That way I don't have to dig through and figure out all the drivers I need, I could just bring down a standard set. 3 Comments »

Dell's Website must work with Firefox running on Linux

Dell Web Site, Linux submitted by qgonjon 07/16/07 **UNDER REVIEW**

It's discouraging to have a Tier 1 vendor (Dell) selling Linux products and yet not really tailoring to Linux. Don't get me wrong Dell, I am not trying to take away all the good you have done. Offering Linux is a step in the right direction and I would like to see more steps taken in a monthly or quarterly basis. But, it seems that the basis for your current Linux promotion is for the Open Source enthusiast like me. I use Linux at home and at work as my main operating system. I use Firefox as my browser and I'm trying to order a Dell Inspiron 1420N. However, it seems that the embedded flash script that shows the different colors choices for the Inspiron is not working under Linux. It also shows that I can't see the different images thereafter. It works with Windows running Firefox as my vmware machine verified. But that is not the type of user that will most likely purchase a Linux laptop.

My request is simple. Can someone fix and verify that this page works well with Linux browser technology? So, that users can enjoy purchasing your Linux products and demonstrate that Dell really cares about their customer's operating system preference.

Dell I wish you the best in this venture as your success in this territory will help the Linux Desktop become a reality to the open source community.





71 Comments »

Don't charge for changing laptop color

Laptops submitted by shrndegruv Apr 25

Nothing says

"We're going to charge you just because we can"

like charging $25 for changing the laptop casing color. I mean, really? 2 Comments »

Contrbute to Ubuntu

Linux, Desktops and Laptops submitted by darkproteus66 Apr 24

Dell should actively contribute to Ubuntu and other open source projects either financially or through software. 12 Comments »

Lower Prices of Batteries, especially Replacements

Laptops, Laptop Power submitted by gear Apr 18

I realize there is a temporary battery shortage that is driving up prices and also the high cost associated with getting bad batteries that have to be recalled.

However, I know that there are many Li-Ion battery suppliers in China that are currently not qualified as Dell Suppliers and will need a certain amount of work to come up to your quality specs.

Why not begin a program to upgrade their capabilities leading to a more diversified source of batteries, and hopefully, lower prices?

In the mean time, I understand that there are shortages, but it is unconsciousable to raise your prices for replacement batteries to $300 for a 9 cell battery.

That is the level of robbery associated with Sony.

If there is a shortage, hold prices stable but impose rationing instead. 3 Comments »

Use the Intel network cards instead of Broadcom

Accessories (Keyboards, etc.), Laptops submitted by thefirstm Apr 25

I think that Dell should stop integrating the wired Broadcom 44xx card (or 57xx card for professional PCs). Since as far as I can remember, every Dell laptop has come standard with these, where the Intel counterparts are much better. Every Intel chipset since the ICH2 southbridge has come with an integrated ethernet controller, and since the ICH5 this has been a gigabit controller. Additionally, it seems as if it would be cheaper to use the Intel controller. To utilize it, all you have to do is add a PHY chip instead of a whole ethernet controller. I think Dell needs to get over its Broadcom thing and start offering gigabit controllers in its home and small business laptops by switching to the Intel integrated controller. 7 Comments »

Computers for Autistic Children

New Product Ideas submitted by eitniears Apr 29

Hello, my son, Ian is 6 years old and has Autism spectrum disorder. One of the characteristics of autism is restricted interests. Well, my sons' interest is quite restricted to computers!!
And his brand of choice is DELL.
We have purchased him about 5 different VTech brand computers for kids. He masters them almost immediately and gets frustrated because he likes WORD so he can type.
It would be awesome if DELL made challenging computers for kids , especially kids with autism.
This was in fact Ian's idea. He desperately wants a DELL computer of his own, a LAPTOP!!! He is very specific. I recently purchased a new Dell Desktop sytem and let the kids have my old DELL. Well, Ian is tired of it and now wants a Laptop.
He is so funny.
Please consider doing something for kids on the autism spectrum that are interested in computers!
Thank you! 7 Comments »

Allow operating system CHOICE

Linux, Operating Systems, Sales Strategies submitted by rahbm Apr 9

Please make the operating system a priced option on EVERY PC, so that people know how much they are paying, and for what.

This will allow Ubuntu users to buy any system, as opposed to the limited range now, increasing sales.

This will not disadvantage Windows purchasers; they can simply tick the box for XP or Vista, and have a choice not available now.

This will also open up sales to those who want NO operating system, so that they can load their own. So far I have always bought 'white-box' PCs, but would like the ability to buy a real brand-name PC with support and warranty.

Simplified ordering (just pick the PC), with more potential customers!

Thank you for your consideration. 2 Comments »

Provide ubuntu's next LTS iso, 100% compatible with Dell

Linux, Sales Strategies, Desktops and Laptops submitted by shaikailash Apr 10

I'ts going to be release the long term support (LTS) version of ubuntu, Hardy Heron 8.04. It will be supported by the community for 3 years.

It could be useful and appreciate (I think) if DELL will customize this distro to be compatible with the hardware of Dell's laptops and desktops, and permit to download the official iso from the website.

It could be fantastic to download the iso, install it and have an operative system perfectly working.
Many people could be convinced to buy a Dell with Linux, without go crazy with the hardware compatibility.
Thank you 8 Comments »

Offer No OS Option on all PCs for Home / Small Business Markets

Operating Systems submitted by gear Apr 22

Why not sell PCs with no OS installed and just include the drivers disk for popular OSes that are known to work on it like (XP, Linux, and Vista).

I already have licenses for XP and Linux and I can install my own here.

Having the drivers disk would mean I don't have to download them. 3 Comments »

Ubuntu on all models where it works

Linux, Operating Systems, Small Business submitted by jonsmirl 08/01/07 **IN PROGRESS**

I'm still throwing away copies of Windows. Recently I have ordered some Dimension 9200s from Small Business. All of these machines are running Ubuntu today without problem. They're being used to replace some PE400SCs that are starting to die. A 2GB quad core for $649 was too good a deal to pass up. It makes a great small server.

Please offer Ubuntu as a choice on all configurations where it works. I would have still paid $649 for the box and you could have kept the money you're sending to Microsoft.
We continue to explore different Linux opportunities on our systems. Check out daniel_j's comment below.




40 Comments »

Make XP/Linux drivers available for all model even if only Vista is pre-installed

Accessories (Keyboards, etc.), Linux, Operating Systems submitted by vineets001 09/24/07 **REVIEWED**

There are good hardware models coming out. And only Vista is pre-install option. If people want to wipe off Vista and install XP or Linux, let them do that. Make a commitment to have the drivers available.


We're working on having drivers for the hardware we ship more widely available. Click here to learn more from john_h.





28 Comments »

Allow anyone to get any product in any channel (home, business, etc.) on the Dell site.

Sales Strategies submitted by winoffice May 4

Sometimes Dell posts some products only in certain channels; for example home offices cannot get Vostros.

It is like saying that business users want Vostros, but nobody in, for example, a home office, would want it. But some home offices might want it. For some people in home offices, it might be exactly what they might be looking for. The same applies to all channels and all products actually.

In any case, this is extremely annoying for those who do encounter this.

An idea has been submitted and suggests that Dell merge all channels into one for simplicity. But until then Dell, please offer all products in all of your channels.

(I want to note that I posted this in an earlier post, but that was only for PCs. I decided to generalize it to all products). 3 Comments »

Stop Overcharging on Notebook RAM

Sales Strategies, Laptops submitted by realskript 08/28/07 **UNDER REVIEW**

Dell really... REALLY need to stop overcharging... and when i say overcharing... i mean atleast double what you would pay to pick up the ram yourself.
On XPS Notebooks... you are charging $500 for 4GB of ram... when you could easily go pick them up at your local computer shop for $250... and pocket the other half of the $500...

It would be nice if dell could save the customers as well as the company itself this hassle.. and start charging NORMAL prices for an upgrade in RAM.

thanks =D

PS..... PROMOTE THIS!!!!











86 Comments »

Standardize Power Cables for Laptops

Accessories (Keyboards, etc.), Laptops submitted by badblood 08/27/07 **UNDER REVIEW**

Nothing is more annoying than laptop power cables that are not interchangeable from one computer model to another or from one brand of computer to another. Power cables have been standardized on most electrical applicances, including desktop computers for decades.

Make an effort to promote and implement standard power cables for laptops.


Please see dawn_l's comments below.
93 Comments »

Offer Windows with Academic license

Education, Software submitted by mieg 07/29/07

Academic licenses for Windows are far cheaper than regular licenses. Offer Windows with an academic license and leave the hassle of proving that the consumer is eligible to Microsoft. This will not cost much for Dell I think, but would save students a lot of money. 1 Comment »

Respect of the EULA terms (refund of OS)

Operating Systems submitted by grosguillaume 02/19/07

On every EULA from Windows OS, it's clearly write that a consumer who disagree with the term of the EULA contract can be refunded, but it's not possible with Dell's computer. 19 Comments »

All versions of Vista for Inspiron laptop series (All laptops)

Operating Systems, Laptops submitted by saleemohaib 08/25/07

I was recently checking out the new and beautiful Dell Inspiron 1720/1721 and saw that no Vista Ultimate is offered. I think it would be a good idea to offer all versions of Vista for customers to chose from. Including the 64bit Vista Ultimate for customers who want to but a laptop with 4GB of RAM.

Please vote and comment 2 Comments »