chaps

Don't charge for changing laptop color

Laptops submitted by shrndegruv Apr 25

Nothing says

"We're going to charge you just because we can"

like charging $25 for changing the laptop casing color. I mean, really? 2 Comments »

Jump on New Hardware Before Competitors

Dell, Gaming, XPS products submitted by shiloh.meyers 02/17/07

Dell would benefit tremendously in their XPS line if they were to release new hardware as soon as developers released it. Take for example the Santa Rosa Intel laptop chipset. I believe that at least in Dell's XPS line, they should put it into their computers ASAP. I Dell will wait sometimes to see how hardware will fare in the general computing market, but with the XPS line, which is supposed to cater to gamers and more experienced computer users, I don't believe it benefits Dell to wait on the release of the hardware while their competitors grab all those gamers who were waiting specifically for that hardware and release it first. We, as gamers, already know what's coming out, and we'll want it as soon as it can be obtained. I think if Dell were to release it that early, gamers and more knowledgable computer users would make it worth the effort. 1 Comment »

Implement an Option of an Intel Core 2 Extreme and a Intel Core 2 Quad processor and the new PENRYN processor on XPS 1330 and 1530 and a higher Graphics Card 8700gt or above

Sales Strategies, XPS products, Laptops submitted by bryan14c Jan 9

dell should implement a Core 2 extreme processor as an option for the XPS 1330 and 1530 and a first quad core notebook , because the high end models have this , why not on the 1330 and 1530 XPS is high end right? and also why stick to 8600gt that there is a 8700gt or above graphics card , well the XPS 1530 and 1330 overall design is great slim light, well as an addition dell should also implement a PENRYN processor

27 Comments »

"Trade In" Program

Advertising and Marketing, Environment, Sales Strategies submitted by john_saddington 02/19/07

I'd love to see a "Trade In" Program and/or initiative, where a customer who's been a long time customer could trade in an old system for a new one, or at least, a good sized discount.

I've got an old laptop and seriously need a new one. It's been out of warranty for a long time, but, would love to get a discount for a new one if I could trade it in.

This would also be environmentally healthy! 34 Comments »

Notebook ports on the back

Accessories (Keyboards, etc.), Laptops submitted by falbert May 22

Am I the only one that hates having ports of anykind on the sides of my notebook. I like my ports out of sight in the back.
Maybe the headphone jack in the front and a few USB ports on the sides at the back.
I would suggest dropping : parralel, serial, pcmcia, infrared, mic input (integrate it in or use bluetooth) and the modem (who uses 56k modems today???) 10 Comments »

24 inch XPS One

Sales Strategies, XPS products submitted by chrishedlund May 14

I'd like to see a 24 inch model of the XPS One with the following specs:

- 4 GB RAM
- 1920x1200
- VESA mount capable

Make that available and you've got a customer here... 17 Comments »

Media card reader on latitude Series

Latitude products submitted by handrianto May 16

Until right now, I'm still wondering why Dell Latitude Series (except D430) have no support for internal Media card reader (SD, MMC, Memory Stick, etc). such thing as media card reader is already common to use nowadays. while latitude design for office workers, most of employees must have digital camera, pda, etc which utilize media card.that's why even latitude model should hav media card reader embedded. 1 Comment »

Offer 64-bit Versions of Windows Vista

XPS products submitted by jefisher Jan 14

I have been searching for a new laptop and would like to future-resist the purchase and take full advantage of the 4GB RAM that I would like to include, however the only versions of ANY OS that Dell supports is 32-bit only. Dell needs to offer up the 64-bit versions so that 1/2 the warrenty is not voided when I load the 64-bit version from Microsoft using the same licence (which yes is valid). If MS can offer up these disks, why cant Dell? Support 64-bit Computing now 90% of the computers sold at Dell.com can support it. 21 Comments »

The x64 version of Vista should be an option on all business PCs

Desktops, Operating Systems, Sales Strategies submitted by smadavid 08/14/07

I would like to see the x64 version of Windows Vista be made available on all PCs in the business division. We're moving to the 64-bit OS for the improved security it provides, but are not looking to purchase high-end precision workstations. I'd like to see this as an option on your mainstream business desktops, otherwise we'll have to look for another vendor for new PCs. Thanks! 7 Comments »

Explain the difference between different processors

Accessories (Keyboards, etc.), Advertising and Marketing, Dell Web Site submitted by ccpljat Apr 26

Somewhere on your website you need to explain the difference between different processors or provide a comparison chart. For example, there is a difference between the Intel Celeron 2.0 GH processor and the Intel Core 2 Duo 2.0 GH processors. Also provide information comparing Intel to AMD Sempron, and their other processors. 1 Comment »

Pictures in Parts for your Dell for Spare Parts

Service and Support submitted by daryldeal May 13

There should be pictures of spare parts in the Parts for your Dell. Not just a big picture of a refurbished sign. 1 Comment »

Use Latitude keyboard layout in Vostro laptops (standard Ins/Del/Home/End/PgUp/PgDown position)

Inspiron products, Vostro products, Laptops submitted by donut May 17

Latitude laptops have a pretty nice key layout.

I think Vostro laptops, which are also business-oriented, should either use the exact same keyboard as Latitudes, or at least the same layout. The Vostro keyboard has several deficiencies compared with the Latitude ones.

For example the Latitude D830 keyboard here: http://www.dell.com/downloads/global/corporate/imagebank/notebooks/lat_d830.jpg
(Warning: very large picture. If anyone has the URL for a picture with a more head-on view of the keyboard, please post here.)

The Ins, Del, Home, End, Page Up and Page Down keys are in the same 3x2 layout as a standard desktop PC keyboard, at the top right of the keyboard. So it will be easy to adapt between using a desktop keyboard and the laptop one.

Also, the right part of Caps Lock is recessed to reduce the chance of accidentally pressing it, and the cursor keys are the same size as letter keys. (It's not perfect though; who knows why the Windows menu key is at the top rather than to the right of the space bar?)

By comparison, see the Vostro 1710 keyboard here: http://www.dell.com/downloads/global/corporate/imagebank/notebooks/vostro_171...
(Warning: another large picture)

Those six keys are in non-standard positions, in particular the PgUp, PgDown, Home and End keys are all on the bottom row underneath the numeric keypad. The Caps Lock key is not recessed, and the cursor keys are smaller than normal. (At least the Windows menu key is in the right place!) 2 Comments »

Make Gigabit Ethernet Standard on Notebooks

Broadband and Mobility, Laptops submitted by techsage 02/24/07

This should be a given at the least for Small Business and above notebooks. Another option would be to at least allow an option for this with an additional charge. This feature is very important for those wishing to do quicker backups via the network (since this is faster than even via USB 2.0). Apple and Sony, if not others as well have this as standard at this point.

NOTE: I know that this is standard on XPS systems, but that is not good enough. 7 Comments »

Make both cords detachable on A/C Power Adapters

Laptop Power submitted by goldschool May 8

Dell just had to send me a new A/C power adapter because a short developed in the cord that attaches to the computer (at Dell's cost under my warranty). The cord that plugs into the electrical socket is already detachable, but the cord from the adapter to the computer is not. Had the latter been detachable, Dell could have saved itself money by replacing just the cord and not the whole adapter. The main part of my old adapter is perfectly good but now must be trashed because of the short in the cord (which developed in or right behind the plug which might make it hard or impossible to repair). Here's a way for Dell to save money on warranty replacements and keep perfectly good power adapter units out of the land fills. 1 Comment »

Bring back 1680x1050 screen rez back on Vostro 1510

Monitors and Displays, Vostro products submitted by audiofree May 27

For some reason the 2 upgrades for screen resolution on the new Vostros is either 1400x900 (Same as the 14’ model) or USXGA which is 1900x1200.

For most people 1900x1200 is too small on a 15’ screen please bring back the SXGA+ back on the 1510 like you have it on the 1500. I see no reason dell would have taken that very useful option away on their new laptops. 1 Comment »

Use only the best and brightest LCDs for all laptops! No sub-par manufacturers need apply!

Laptops submitted by astudios 02/17/07

From what I understand, today's Dell LCDs on laptops are made by Toshiba, LG, Samsung, etc.. why make it an anticipating "waiting game" for the customer to see which quality of LCD they get when their laptop comes in? The LCD display is THE SINGLE MOST IMPORTANT part of any laptop. Dell.. please, use ONLY the best and brightest LCDs on all of your laptops.

Quick story of my experience.. I'm a huge Dell-fan and buy lots of PCs and laptops from them for myself, my business, and for my friends and family. The LCD on their 700m laptops were the *absolute best* .. After that, I purchased the XPS1210. The LCD was "duller" and I was disappointed. But then I ordered the XPS1410 for a friend and when it came in, I was horrified with poor viewing angles of the LCD. The only way you could comfortably view the screen was when it was PERFECTLY square with your eyes! I was almost ashamed to give it to my friend. Finally, recently, I ordered the Inspiron 6000 (SXUGA?) and was relieved that is was much better. But still nothing like the 700m I used to own.

What happened to Dell's LCDs? Please make this top priority and bring the "wow" back into your laptops! (And oh, another thing, if you could somehow make your laptops thinner and lighter, that'd be great too!).

Thank you for allowing us this forum. 24 Comments »

Offer BOTH the 32 bits AND the 64 bits versions of all Windows Vista editions (Home Basic/Premium, Business and Ultimate) on all PCs

Operating Systems, Desktops and Laptops submitted by winoffice Feb 24

(Note to XP and Linux users: I am not against Dell offering XP and Linux as well, but this idea is specifically about Vista.)

(Note to Dell: I have never seen any exact duplicate of this so far, as I have seen no idea asking for both 32 bits and 64 bits yet. So please do not merge with what you might find to be a duplicate, until you notify me and I make a reply.)

The idea has been thrown around the site for quite a long time now. I have seen ideas asking for 64 bits Vista, but no specific mentions of 32 bits Vista. So I decided to post it.

Offer both the 32 bits and the 64 bits versions of all Windows Vista editions (Home Basic, Home Premium, Business and Ultimate) on all PCs.

That way, I could choose any of those four editions in either 32 bits or 64 bits format. With 32 bits, you can get better compatibility with hardware and software. With 64 bits, you can get better use of memory, and you are able to get up to 4 GB of RAM and even greater.

In my opinion, neither outweighs the other, so I would like it if Dell could offer all of it. I personally will buy only 32 bits Vista because for me, compatibility is more important than memory usage and I do not happen to need 4 GB of memory. But many others want the option of 64 bits Vista.

HP can offer 64 bits Vista Ultimate (I myself have tried to configure their PCs), why can you not? The problem with them however, is that I am forced into buying 64 bits Vista Ultimate or no Vista Ultimate at all. You currently offer 32 bits Vista Ultimate, and keep that option. Just add 64 bits Vista options to your current offerings, but keep your current offerings too. 52 Comments »

Contrbute to Ubuntu

Linux, Desktops and Laptops submitted by darkproteus66 Apr 24 **ALREADY OFFERED**

Dell should actively contribute to Ubuntu and other open source projects either financially or through software.


Please see matt_d's comment
13 Comments »

More Choice of Graphic cards on (Home & Home Office) Laptops and Desktops.

Desktops, Gaming, Inspiron products submitted by fahdriyami Feb 3

Sometimes when looking for a reasonablly priced notebook or desktop i would go for the Inspiron range, and im a gamer, when customizing my pc i just wonder why is there only one or two choices of graphic cards?!, most of them support the same bus type, so why not offer them?! eg, the best Inspiron notebook you offer only comes with a GeForce 8600M GT, can you just offer an 8700M with it at least? i know you did it for a reason and its probably a good one but im just curious...thinking of it, an Inspiron with an 8800M sounds ok :D 12 Comments »

Personal computer for cats

New Product Ideas submitted by badblood Jun 9

Ever had to open the door for your cat, tired of putting food int he bowl or water.

Well how about creating a personal computer for cats with a touch screen ready made for paws.

Kitty can touch the screen to put more water in her bowl. She can enter her personal code to be let in the house without disturbing you from your television viewing. With an RFID tag you can track her too.

33 Comments »