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How IdeaStorm Works:
Software submitted by winoffice 05/01/07 **IMPLEMENTED**
Always include ALL software AND driver reinstallation discs for FREE (or at let us get the option do get the for free if we want as follows)...don't make us pay extra in case that we have a disaster and need to reinstall from scratch...! 6 major issues to be fixed by Dell Dell, Sales Strategies, Service and Support submitted by jervis961 02/17/07
Dell became a top company by providing choice and customer service to a customer that wasn't available at the time but has since fallen behind the pack in these areas. Needing a translator when calling customer support is unnacceptable and other companies are rapidly passing Dell in technology advancements. While this site is a good start, many things need to be changed for Dell to become the market leader again. XPS products, Laptops submitted by lilredfoxie 02/16/07 **IMPLEMENTED**
I think theyre needs to be another 15.4" size XPS system, currently the XPS lineup has no middle ground, theres either the m1210 which is too small, or the m1710 which is too large ( I dont count the m2010, since its not really a laptop, its more of its own hybrid desktop/laptop comptuer thing) use the e1505 chassis, give it the cool XPS lights, and a D-dock connectior below underpowered / misconfigured graphic cards Gaming submitted by kjano 07/27/07 dear dell team, i am really a big fan of your desktops and notebooks but there is one thing that drives me crazy! dell sells excellent and reliable hardware - no question. but since month a good 15,4" notebook with strong graphic card is missing. the problem is not just the missing power for games, but also for GIS and CAD applications. i was so happy to see the new Inspiron 1520 notebook using the 8600M GT card, but then it turns out, that it is based on DDR2 memory. sorry, but this is crazy. if you look at reviews of MacBook PRO, ASUS G1S and many more all running their 8600M GTs with GDDR3 (as proposed by Nvidea) and than compare it to a notebook (such as the new Acer 5920G) using the same card but with DDR2 the difference is about 20%. Selling a notebook such as the Inspiron 1520 with DDR2 memory for the graphic card is really a misconfiguration. The situation is even worse for the new Precision M4300. the website says that it is made for CAD etc, but the FX 360M is the smallest nvidea card for professionals, it has just a 64-Bit-interface. thats really too slow. I would be very happy to see well powered graphic cards in dell notebooks, not just only for 17" - nobody like to carry them around. there are so many manufacturers that are able to deliver such notebooks, why not dell? 8 Comments »DVI ports on notebooks and tablets Laptops submitted by sjss 02/21/07 With modern monitors and equipment shifting more and more towards DVI connections, and the fact that a DVI to VGA convertor is trivially obtained, but there are no VGA to DVI convertors easily obtainable, it makes sense to move notebooks to DVI. Those with VGA monitors can still easily connect them to their monitors, and those with DVI monitors will be able to use their monitors as well. 5 Comments » Servers and Storage, Small Business, Simplify IT submitted by jmuzic1 02/19/07 When I worked as a lowly help desk lackey, I always dreaded the usual provisioning of a new computer for an employee. I always thought it would be a great idea if Dell would allow customers (mostly corporate customers in this case) upload a system image to the Dell website which would be used in provisioning new systems under specific buying accounts. Instead of loading the hard drive full of stuff that will just be erased by the company, allow Dell to provision the hard drive with a customer-supplied base image that would allow a computer to immediately be placed on a new employee's desk after being unwrapped. 3 Comments » Dell: Jump on the USB v3.0 Bandwagon NOW! Beat your competitors to the punch! Accessories (Keyboards, etc.) submitted by jorge 09/23/07
Get your hardware guys in Taiwan to start adding USB 3.0 to all your system boards now! Don't wait and think about it, just do it, be the first on the block, or globe which ever suites you better. Laptop design - use different materials Environment, Laptops submitted by badblood 05/28/07
Dell laptop designs are fine, functional and they are OK to look at. They are not Macs in design terms but who really gives a crap. Show effects on weight & battery life when building a laptop Accessories (Keyboards, etc.), Laptops submitted by ashley 08/30/07 As you add or remove components it would be nice to see how it is affecting the weight and battery life of the laptop. 7 Comments » Accessories (Keyboards, etc.), Sales Strategies, Desktops and Laptops submitted by rarmasu 02/21/07 **PARTIALLY IMPLEMENTED**
I find myself many, many times in dark or poorly lit environments having to guess the various keys - would be fantastic to have a backlit keyboard - with backlit individual keys as the best option. Up to date video drivers: ATI requires Dell's permission... Gaming, Monitors and Displays, Service and Support submitted by zorgkang 05/08/07
Dell doesn't bother "forwarding" to us video card driver updates released by ATI. There is an easy solution though and all that Dell has to do is say "ok" to ATI. Please read on. Accessories (Keyboards, etc.), Laptops submitted by dvt 02/17/07 E-SATA provides a way to add fast external storage with much better performance than USB or Firewire. Adding an E-SATA port would greatly improve the expandabiliy of Dell's notebook computers. 30 Comments » XPS products, Laptops submitted by kennywrx 08/19/07
Dell XPS M1530 Inspiron products, Sales Strategies, Vostro products submitted by tinkertoy 09/04/07
Check out the new Accessories (Keyboards, etc.) submitted by camf1217 12/09/07 **ALREADY OFFERED**
add an option for intel turbo memory Vostro - Need better VGA / External Monitor connection Accessories (Keyboards, etc.), Vostro products submitted by lassen 08/07/07
Vostro 1400 needs a better way to connect external monitors. The current VGA port, which lacks screw-in connectors, wobbles and falls out too easily. Enlarging the case opening may allow the connectors to make secure contact (the receptors appear to be back there, but blocked by the casing). Vostro Notebooks Need digital video output instead of vga Monitors and Displays, Vostro products submitted by ward733 07/29/07 Looking at the vga adapter on the vostro notebooks almost brings us back to late p3's and early p4's befor digital monitors. I think if the white digital connecter was there instead of the blue vga there would be a greater intrest for people that use dual video and digital projectors. I do think the new line of systems do have a good design. I think they would be a better use for the digital connection than vga... Comment » Fix the nVidia 8600M/8400M GS driver so it will install on retail versions of Vista. Dell Web Site, Operating Systems, Vostro products submitted by kalstolyn 08/25/07
I recently installed a retail copy of Vista Ultimate on my brand new Vostro 1500 (it came with Home Basic preinstalled, because who wants to pay for an OS we already own!) and I ran into a few issues. Fix issue regarding OS installation vs. SATA Hard Drive Servers and Storage, Vostro products submitted by rpricket 09/02/07
The suggestion is that Dell must update the bios/firmware for its Vostro computers to give better support of the SATA drives. This – or otherwise create a means by which to install the operating system of choice, without a prob.Why is this needed? - In short, without proper SATA matrix drivers installed, the user may (as I have) encounter severe problems when trying to install a fresh copy of the operating system of choice. These problems may include anything from locking up during installation, or even the Blue Screen of Death. The sad part is, that in my experience, there is no option to load these matrix drivers during XP install – meaning, one cannot install XP. The root cause? – its hard to say, but obviously there is a hardware conflict if drivers are needed just to properly install an OS. My Experience: I ordered my dell Vostro 1700 late July of 07, and received it the first week of August – well ahead of the expected delivery date. Having spent about $1,700 on my setup, I was very excited to open the box and start enjoying my new laptop. (Tech specs listed below) In the first hour of use, I encountered my first problem - a popping in the sound playback. Wonderful. Simply Wonderful. (I will address this issue in a separate proposal) After some searching I found this issue addressed on the dell forums, with no real solution. Thinking it couldn’t get much worse, I went on. Problem number two – the case of the failing video drivers. Specifically while gaming, my NVidia GeForce 8600 GT drivers would suddenly stop working for about 15 seconds – this would happen again, and again, reoccurring every hour or two. I have yet to find the solution. My Vostro is slowly losing its appeal, but I remain faithful… (Will also be fully addressed in a separate proposal) Here’s where the fun begins: (…sometime later) After running into some problems that were seemingly unfixable with a program I was running, I decided to reformat my hard drive and do a fresh install of Windows Vista Home Basic. – Something I do regularly to keep my computers running smoothly. Upon opening the box however, I found that the Vista install DVD was not included. How dare they! - after talking to a tech for 15 minutes I get them to ship me a copy of the DVD. THE REAL PROBLEM- 2 days later, the DVD arrives and I’m all set to reinstall. I pop in the DVD, boot from CD/DVD drive, and off I go. I click through the installation jargon, format the drive, and hit next. Windows starts installing… the first step completes… then the next… and the next – Last step! (the computer reboots here) the last step is listed as “Completing Installation…” and the yellow progress bar at the bottom of the screen is maybe 2/3 full. This is where everything breaks loose – I wait…and wait... and wait… and wait (4-6 hours). (still displaying “Completing Installation…” I reboot and try the process again. Guess what. It did the same thing again…and again… and again. I tried installing Vista in the exact same manner 6 times! I don’t get it, is my DVD bad? Is my hardware bad?? I log on to dells tech support chat. During the 2 hour chat, I did everything from run a system diagnostics, to try installing again – and all I got was a “…this is a very special issue.” to “…why don’t we just send you another hard drive, pre-flashed with vista.” - a temporary fix. Feeling discontent with Dells tech support, I continued to search Google for information on this issue, and maybe find people with similar problems. I did. If you follow this link here: http://forum.notebookreview.com/showthread.php?t=149762 you will see what I found – a lot of people with the same problem with Vostro notebooks, or notebooks of a similar build. The two existing solutions are as follows: 1. Disable the AHCI for your SATA Drive in the BIOS. - Doing this will allow you to install without a prob. BUT, disabling your AHCI will cripple your drive capabilities and reduce speed. – so this is definitely not a good fix. 2. Load the SATA drive Matrix drivers before selecting the partition during vista installation. - Doing this will allow an install – but in my experience, only Vista. The version of XP I have (dell XP cd), because there is no driver prompt, begins to load its components but after a few minutes it ends at the BSoD. Other OS’s may have very similar problems. - Heres the link to those Matrix drivers btw: - 32bit: http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&relea... - 64bit: http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&re... So you tell me - should we have to put up with this, or should Dell actually do something about it? I’m not sure if this problem could be solved with a BIOS update, but if it can be, then do it…NOW!! If it can’t, then Dell needs to recall all the Vostro computers experiencing this problem and replace the conflicting hardware. – It’s hard to say if the SATA drive is actually the core cause; it may be the video card, the memory, the mother board, or any number of other components. Lastly, I find it extremely disheartening that Dells own techs didn’t realize this problem existed, maybe because not many end users have had to reformat yet, much less know how. Further input or recognition of this problem by other users would be much appreciated. 1 Thank You! Additonal Information and Resources: Copy of my 2 hour conversation with the Dell Tech – minor humor included. Some information has been “****” starred out for privacy. Get it here: http://download207.mediafire.com/alya1yxujrng/9zno8mngmji/dellconvo.html My Tech Specs: Vostro 1700 Intel Core 2 Duo T7500, 2.2GHz, 800Mhz FSB 4M L2 Cache 17.0 inch Wide Screen UXGA TL LCD 3GB, DDR2, 667MHz 2 DIMM$ 256MB NVIDIA GEFORCE 8600M GT 160G 5400RPM SATA hard drive Genuine Windows Vista Home Basic Dell Exclusive MediaDirect Instant Play Software Application Integrated 10/100 Network Card and Modem, for Inspiron Adobe Acrobat Reader 7.08 Vostro 8X DVD+/-RW with double-layer DVD+R write capability, Integrated High Definition Audio 2.0 Dell Wireless 1505 Wireless-N Mini Card No Built in Camera 1700 Norton Internet Security 2007 30 Day Trial WHr 9-cell Lithium Ion Primary Battery, Vostro 1700 Dell Wirless 355 Bluetooth Module (2.0+EDR) Windows Vista Home Basic 16 Comments »  track my votes
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