Set up an independent business unit for GNU/Linux systems
Dell, Linux submitted by glynmoody
03/02/07
Clearly, there is a huge pent-up demand for pre-installed GNU/Linux systems from Dell. But equally clearly, it would be difficult for Dell to make, sell and support such systems with its current business model.
Why doesn't Dell adopt the solution outlined by Harvard professor Clayton Christensen in his book The Innovator's Dilemma? That is, to set up a completely autonomous division, dedicated solely to meeting the demand for such systems - one that is not obliged to follow any of Dell's traditional practices.
Unconstrained by Dell's current methods or cost structures, it will be able to explore, devise and adopt innovative solutions to serve this very different market profitably. Dell makes money, people get their pre-installed systems.
5090
Dell caps, t-shirts and other gear
Advertising and Marketing, Sales Strategies submitted by santaclause
02/27/07
First, let me start by saying that I've never used a Dell machine that was the inferior of the competition's machine. I've always been at least reasonably happy with the Dell's I've had the opportunity to use.
So there's no hardware or configuration stuff that really bites. Software is easy to install & un-install, and I do this constantly. Standard style hardware was always welcome.
I'm probably more interested in showing the world that I love my Dell(s) and would really like to see all Dell's come with some sort of paraphernalia. Caps, t-shirts, mugs (big winner here), pens (decent pens), markers, socks and stickers. After all, nothing captures the corporate market like freebies for the staff :-) Perhaps even some nice international junkets for the techos in the torn shirts?
Slogan suggestions for the gear ... "Me & My Dell", "Mmm Dell is good", "OMG ... I'm going straight to Dell!", "Me and Dell both deliver", "As hot as Dell", "From sun to ocean to Dell", "I got an enormous disk, you? ...Dell", "Heelow, mee ay hilp uuu? ...Dell", "I've employed 3 support staff for 3 years, well, not directly ...Dell".
Honestly, there's real value in being able to get a new computer (particularly at work) and have something to hang onto to remind you of how satisfying the experience has been. The memory of other suppliers lingers like a plague, and I'd like to be regularly reminded of my good sense (to make the change) so I don't make the same mistake again.
Thanks very much.
-20
No linux on dell computers
Operating Systems submitted by julkkis
02/27/07
There are people that complain about all these posts about "few trolls" flooding this place with demands for no os installed or linux preistalled, decided to give you a chance to vote against linux...
-150
GPRS NOTEBOOKS
Broadband and Mobility, Laptops submitted by petzymathuram
02/28/07
Hi,
With GPRS reigning vehicles, Nike shoes, how about a notebook with a GPRS?. Executives who need their laptops to be very secure with valuable documents can own a Dell with GPRS. Will it work? ;-)
30
Dell Store Chain on SecondLife
Dell submitted by skydiverz
02/28/07
Set-up a virtual store chain on SecondLife.com with avatar service and purchase advise, etc....
Set-up a strategic partnership and sponsor the creation of a new and exciting world. Support SecondLife to run on DELL servers (need more power!).
I want to buy my next DELL in SecondLife and have it delivered to me in RL.
Give every buyer a virtual DELL computer in SL as an add-on.
Be first to conquer the new and growing virtual space! It's completely global.
I am not related to the company in any way. I am a member of the community.
20
a market place
Service and Support submitted by hsanat
02/28/07
A Service and support in Europe places
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why not to offer the opportunity to open some Dell's Shops like the Apple computer shopping to help the non familiar users to see and to order theirs computers and /or theirs materials. A dell' shop in Paris, London, Rome, Madrid, Lisboa will be a clear claimed od the new products and a great help for those who are still some restrictions to order through the net ..!
10
Trickin' Out Your Dell
Dell Community, Dell Web Site, Desktops and Laptops submitted by john_saddington
02/17/07
Dell should provide ways to "trick out" your dell, or provide support for those who are interested.
For example, say a consumer of your XPS Desktop line wants to add cool looking LED lighting systems inside and outside of their box. Providing "support" for that (either using social media, like forums where other customers could help each other, or "official" support) would be nice.
Also, possibly providing places on a gaming system that allow "expandability" beyond just the usual memory upgrade... like addition of a cool attachment for headsets... microphones, mice, keyboard, whatever... or, creating "aftermarket" parts, like changing out the chassis or something. Just like a car!
737
Bring Back 4:3 Business Laptops
Monitors and Displays, Laptops submitted by schizzo
02/26/07
Get back to basics -- bring back a leading edge 4:3 laptop for business users. My employees do not sit around watching movies all day. They hate the widescreen format. Dell's last remaining 4:3 (D520) is too large and too heavy for truly mobile users.
I don't understand the lack of choice, here. Why does every single other model of laptop need a widescreen format?
120
Give Dell employees better discounts so they can experience the customer experience
Dell submitted by pwalker
02/02/07 **PARTIALLY IMPLEMENTED**
Dell employees tell me they don't get discounts on Dell products. It's time to give Dell employees good discounts so they will more frequently experience your customer experience. This is important. I believe motivating them to be Dell customers more frequently will generate a lot of ideas for improving dell.com, products and services.
We did update our Employee Purchase Program in November.
1818
bluetooth
Accessories (Keyboards, etc.), Sales Strategies, Laptops submitted by fcnc05
02/17/07
Bluetooth shoud not be an optional so expensive in Dell computer.This made me not buying along with my laptop computer, and now that i have an external one I see how it made my connections so much easier. But why pay 40 for a internal one if I can buy an external for 5???
1737
Bring support back.........
Service and Support submitted by onthemovefit
02/17/07
Dell used to have the best support, so good you advertised being the consumers choice. Now, at least for home based support, Dell's support is terrible. Business support still seems to do a good job. It's time for Dell to get back to basics.
As an Software Developer for 15yrs I always used Dell's products. First Dell computer was a Pentium II Workstation. I also would recommend Dell products to anyone who would listen. This has now stopped. The last person I recommended to Dell had such terrible support (from india) I doubt they'd ever buy a Dell again. I've even considered looking elsewhere for my next laptop and PC.
1845
Ditch the Home/Small Business/Enterprise trichotomy
Sales Strategies, Small Business, Laptops submitted by majid
02/17/07
What products I am interested in do not correlate with myself or my company size. It used to be that high-end thin-and-light laptops would not be available in the Home segment, only the Enterprise segment. I'm sorry, just because I am a small-business owner or a home user does not mean I am ready to settle for inferior options deemed "good enough" by the powers that be.
This whole notion of three segments is a relic of a company-centric rather than customer centric marketing culture.
4043
End PC Payola | Pioneer a PC Builder Code of Conduct
Service and Support, Desktops and Laptops submitted by dhart
02/20/07
Dell's image was damaged by the $1bn Intel kickback scandal. Many in the computer industry believe that Microsoft's grip on Dell and other PC Builders is airtight due to secret deals and marketing kickbaks. Consumers appreciate lower prices on new Dell PCs thanks in part to bundled 3rd party software, however we are not permitted to choose the software that is pre-installed, and kickback deals are not transparent.
In the music recording and radio broadcasting industries, similar shady practices are called payola. Please, end PC payola, and give control back to your customers.
We encourage Dell to pioneer a voluntary PC Builder Code of Conduct, and regain the public trust.
CHOICE is what consumers want on their new PCs, not annoying surprise payola circus-ware (the typical smattering of confusing 3rd party popup-infested software found on most new Dell PCs). Transparency at Dell is necessary for true consumer choice. For example, transparency can be improved by providing the choice of pre-installing quality free and open source software (developed with near 100% transparency). Cast your vote to have the OPTION of buying a new Dell PC pre-installed with Linux and other free software like OpenOffice.org.
4627
Product enhancement for Dell power adapter
Laptop Power submitted by gbrugman
02/21/07
For your information: daily winding and unwinding the notebook connecting cord, will eventually cause the cable shield and isolation to tear down, just outside the housing. It happened to many Dell notebook cords at work, causing the power flow to stop or, even worse, to short-circuit.
The cord at the other end of the AC wall mount doesn't have this problem because this cord already points at the right angle. So as to avoid said problem in the future, both cords should leave the housing in the proper winding-angle: problem solved.
I hope to have been of help, because I think it's a shame that a minor cord problem makes it this risky to work with an otherwise good product. It seems easy enough to remedy. :-)
5865
Student Discounts!
Education, Sales Strategies submitted by cnmopt
02/18/07 **ALREADY OFFERED**
Similar to Apple, Dell should offer students a special discount on Dell Products. The Apple market share is currently growing in the education sector and offering [college] students a discount would be useful to counter Apple's strategy.
19513
Should Apple licence OS X to Dell? | Bigmouth Strikes Again - Freelance journalist Gary Marshall on technology, the Internet, music, Macs and more
Operating Systems submitted by pwalker
01/30/07
There was an interesting op-ed by Doug Mohney in The Inquirer yesterday, which suggested that the launch of Vista provides a good opportunity for Apple - if it licences OS X to Dell.
However, Vista is being beaten like a dead horse by the mass media – most of them already are enthralled to the God of Jobs if you read between the lines, so Microsoft could make nuclear fusion work tomorrow and they’d give it a lukewarm review at best. The consensus view out of the babbling punditry is “Don’t buy Vista today, unless you have to buy a new computer tomorrow.”
On that front, I think the babbling pundits are right. Heh.
So what about Apple?
If Apple was serious, and I mean really serious, about gaining more PC market share, they’d realize they need to license/sell their operating system to another hardware manufacturer or two. Sure, Apple’s tried the license route before with mixed results, but it’s about time to bite the bullet, look into the mirror, and realize they should try something bold.
Apple should license their operating system to Dell.
Mohney isn’t suggesting that Apple should make OS X available to any PC user; the dangers of that (such as hardware incompatibilities or really crap machines ruining Apple’s reputation) have been talked to death for years. Rather, he’s suggesting that Apple could team up with a single PC manufacturing firm to make decent clones, expanding OS X’s market share without diluting the core Apple brand. It wouldn’t be an Apple Mac: it’d be a Dell Mac. Dell’s good at churning out PCs, so if Apple laid down strict criteria about what should and shouldn’t go into a clone you could get decent non-Apple Macs competing in different markets to Apple Macs. Does anyone really think Dell is capable of making something as sexy as a MacBook or as iconic as the iMac?
I’m sure Mohney will be inundated with angry emails, but I do wonder how many of the senders will have reacted similarly to suggestions a few years back that Macs should run Intel chips. I think his idea’s fascinating.
4471
 track my votes
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